Hoteller i Grapevine

«I stayed at Embassy Suites by Hilton DFW North with my family and checked in on March 14, and unfortunately our experience was very disappointing. First, the staff at the front desk did not seem very friendly or welcoming. The overall service felt cold and unhelpful from the moment we arrived. One of our biggest frustrations was that our third room was still not ready even an hour after the official check-in time, which caused unnecessary delays for our family. Another issue was the parking ...

«The hotel is good. Very outdated needs work done. Our facet in the shower was hanging on by a thread. Moldy tubs, and no shower fan. There was only one area of elevators for the whole hotel. Which was a pain. The kids water park was cool. I didn’t get in the hot tub or hot springs because they were really small and so many people were crammed in there. The line to check in took forever and so many people were getting annoyed took almost 45 minutes just to get checked in. They have kiosk but half ...

«Friendly staff. Very clean rooms and I didnt see not 1 roach.»

«I selected this hotel only for the airport shuttle that starts at 4 am. The driver was professional, polite, and punctual. The room was basic - older, no new features or amenities.»

«Very nice staff, comfortable beds, large indoor pool, complimentary snacks, and good breakfast»

«Conveniently close to the airport. Is rated > 8 on Trip Advisor, but our stay was more of a 5.5. The pool (which was a main draw) was not working and full of dirt. The quality of the rooms was poor. I also chose it for the airport shuttle, but was not able to be connected to an actual person to schedule a pickup from the airport. When I called, it directed me to a customer service robot. When I asked the robot for the phone number for the front desk, it gave me a number that went to voicemail. I ...

«Flott hotell med enkel frokost, men bassenget burde vært renset for grønske og vasket. På grensen til ubehagelig. »

«Room was basic, they had some water heater issues so we never got hot water in our room during our two night stay. Could have done a better job cleaning up the debris from the workers. »

«I made reservations the night before knowing we would arrive after midnight, as our flight had been delayed multiple times. I sent a message through Expedia to let the hotel know we were arriving after midnight. I also tried calling the hotel before leaving but no one picked up. We arrived at 1am at DFW after issues with the plane and getting a rental car, but with time change got to hotel at 3 am. We arrived and were told we were a “no show” because we did not arrive before midnight. They ...

«Bra lokasjon. Rent og pent. »

«Employees helpful and nice»

«Staff was so friendly and accommodating. Had an excellent stay!»

«Loistava kuntosali ja pyykkihuone laitteineen»

«Nice place. »