Thank you for taking the time to leave your review rating. I was pleased to see that you enjoyed your stay with us and I have also taken on board your observations. Please be assured that I will address these points with my team to ensure that we continue to deliver our highest standards at all times. I do hope that we may be able to welcome you back in the future based on the positive elements of your time here.

C'est exactement ce dont nous avons besoin. Nous sommes ravis que vous soyez revenu 10 jours plus tard. Votre soutien et votre fidélité sont vraiment appréciés. Merci d'avoir pris le temps de nous faire part de votre expérience positive. Nous nous efforçons constamment d'améliorer notre service pour répondre au mieux à vos attentes. N'hésitez pas à nous faire part de tout autre commentaire ou suggestion qui pourrait nous aider à poursuivre notre progression.

Dear Samantha Lea,We really appreciate you taking the time to share your feedback. It's disheartening to hear that the food and rooms did not meet your expectations. As an earnest team, we strive to provide excellent value and a comfortable stay for all our guests. Your comments about the staff being a highlight are encouraging, as we place a strong emphasis on delivering exceptional customer service. We will carefully review the areas you mentioned to identify opportunities for improvement. Please accept our sincere apologies for the shortcomings of your experience. We hope you'll consider giving us another chance in the future to demonstrate our commitment to providing a better stay.RegardsMike StensonGeneral Manager

Dear William,It's wonderful to hear about your positive experience during your stay! The detailed description of the facilities and services provided truly paints a delightful picture. We're thrilled that you found the check-in process efficient, the room spacious and well-equipped, and enjoyed the leisure centre amenities. Your kind words about our breakfast options and helpful staff are greatly appreciated. Thank you for choosing us for your accommodation needs, we look forward to welcoming you back for another enjoyable stay in the future.RegardsMike StensonGeneral Manager

Dear Natalie,I'm sorry to hear about your disappointing experience. Your feedback is valuable to us as we strive to improve our services. We take all comments seriously and will address the issues you've raised with the relevant team members. If there's anything else you'd like to share or if you have any further details, please feel free to let us know so we can work towards ensuring a more pleasant stay for our guests in the future.Yours sincerelyMichael StensonGeneral Manager

Dear Elizabeth,It's wonderful to hear that you and your family enjoy your stays at Belton Woods! Clean and comfortable rooms, fantastic breakfast, and great swimming pool facilities all contribute to a memorable experience. Your feedback is valuable in helping us maintain high standards of service. If there's anything else you'd like to share or if you need assistance with future bookings, feel free to let us know!RegardsMike StensonGeneral Manager

Dear Nikki,I'm sorry to hear about your experience at the hotel. Your feedback is truly important for us to improve and ensure a pleasant stay for all our guests. Rest assured, we will address the issues you've mentioned regarding noise disturbances, pool temperature, jacuzzi availability, and overall maintenance of the hotel. We appreciate your honesty and hope you will consider giving us another chance in the future. If there's anything else you'd like to share or discuss further, please feel free to reach out to us.RegardsMike StensonGeneral Manager

Dear Mark,It's wonderful to hear that you found the location great and the facilities suitable for families. It's always our aim to provide a positive experience for all our guests. If there is anything else we can do to make your stay even better, please do not hesitate to let us know. Your comfort and satisfaction are our top priorities.RegardsMike StensonGeneral Manager

Dear R,Thank you so much for the 5 Star review. Team Belton Woods is looking forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear TravelerThank you so much for the 5 Star review. Team Belton Woods is looking forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Rachel,I'm sorry to hear about your experience. It's truly disappointing when expectations are not met, especially when it involves lost items. Your feedback is valuable and helps us improve our services. I will ensure that this concern is shared with the relevant team for further investigation and resolution. Please accept our sincere apologies for any inconvenience caused, and thank you for bringing this to our attention.RegardsMike StensonGeneral Manager

Dear Ian,I'm glad to hear that you had a positive experience! We would be delighted to welcome you back anytime. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.RegardsMike StensonGeneral Manager

Dear Daniel,It is truly disappointing to hear about your experience with the hotel's dinner reservation process. Customer service is paramount in the hospitality industry, and it sounds like there was a breakdown in communication that led to inconvenience on your part. It's important for hotels to ensure that their systems are aligned and that messages are accurately relayed to avoid such situations. Your feedback is valuable, and we hope that the hotel takes proactive steps to improve their processes for a better guest experience in the future. If you need any further assistance or have any other concerns, please do not hesitate to reach out.RegardsMike StensonGeneral Manager

Dear Cherie,I appreciate you sharing your detailed experience with us. It's great to hear that you enjoyed the beautifully decorated reception, bar, and restaurant areas, as well as the chilled vibe in the lounge. I'm glad to know that the staff were helpful, polite, and friendly during your stay.I understand your concerns about the room being far from the reception and the restaurant being understaffed. Your feedback regarding the food quality is duly noted. We strive to improve our services based on valuable input like yours.Should you decide to visit us again, please do not hesitate to reach out in advance so we can ensure a more pleasant experience for you. Your satisfaction is important to us, and we would love another opportunity to make it right for you.RegardsMike StensonGeneral Manager

Dear GThank you for your honest feedback and for highlighting both the positive aspects of your stay and the issue you encountered. We apologize for any inconvenience caused by the noise from the fire door. We appreciate your understanding that this is an easy fix, and we will definitely take your suggestion into consideration and resolve to ensure a more peaceful experience for all our guests in the future. We are glad to hear that you found both our staff and hotel wonderful, and we hope to have the opportunity to welcome you back again soon for an even better stay.RegardsMike StensonGeneral Manager

Dear Sharon,Thank you for the 4 Star review. Team Belton Woods look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Alan,Thank you for your kind feedback and for choosing to stay with us multiple times. We greatly appreciate your loyalty and trust in our services. Your suggestion regarding the breakfast and plates being warmer has been noted, and we will definitely take it into consideration as we strive to improve our offerings.We're delighted to hear that you enjoyed the dinner and found our staff's attitude brilliant. We take great pride in providing exceptional service, so it's heartwarming to receive such positive comments. Your generous tip is truly appreciated, as it reinforces our commitment to delivering an outstanding experience for all our guests.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!RegardsMike StensonGeneral Manager

Dear JackieThank you for the 4 Star review. Team Belton Woods look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Lorna,I'm sorry to hear about your disappointing experience during your stay. We truly value your feedback as it helps us identify areas for improvement. Rest assured, we will pass on your concerns regarding the condition of the towels, beds, lighting, and noise levels to our team for immediate attention.We understand that the price you paid should reflect the quality of your stay, and we apologize if you felt it was not justified. We constantly strive to offer our guests a comfortable and enjoyable experience at a fair price.On a positive note, we are glad to hear that you found our staff lovely and enjoyed the pool area. We will continue to work hard in order to enhance every aspect of our guests' experience.If there is anything else you would like to discuss or if there is any way we can make it up to you, please don't hesitate to let us know. Your satisfaction is important to us and we appreciate your valuable feedback.RegardsMike StensonGeneral Manager

Dear George,Thank you very much for the 4 out of 5 review. Victoria is indeed a super star! Team Belton Woods is delighted to read that you enjoyed your stay so much and we look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Christine,Thank you very much for the 5 out of 5 review. Team Belton Woods is delighted to read that you enjoyed your stay so much and we look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Jeremy,Thank you so much for the 10 out of 10 review. Team Belton Woods is delighted to read that you enjoyed your stay so much. We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Damian,Thank you so much for the 5 out of 5 review. Team Belton Woods is delighted to read that you enjoyed your stay so much. We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Brenda,Thank you so much for the 10 out of 10 review. team Belton Woods look forward to welcoming you back soon.RegardsMike Stenson

Dear Joseph,Thank you for your review. All of your feedback will be investigated. RegardsMike StensonGeneral Manager

Dear John,Thank you for taking the time to post a review of your recent stay at our Hotel. We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Phyl,Thank you for taking the time to post a review of your recent stay at our Hotel. I am sorry that your stay did not warrant a higher score. If you have the time, please can you email and advise of any issues you encountered so I can address with my Team.SincerelyMichael StensonGeneral Manager

Dear Peter,Thank you for the 4 star review. Team Belton Woods is delighted you enjoyed your stay. We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Mariann,Thank you for the 5 star review. Team Belton Woods is delighted you enjoyed your stay. We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Wil,Thank you for taking the time to post a review of your recent stay at our Hotel. Team Belton woods is delighted you enjoyed your visit.RegardsMike StensonGeneral Manager

Dear Luke,Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you had a very pleasant stay and enjoyed the lovely staff, spacious swimming pool, and clean, comfortable room. It's fantastic to know that you also had a top-quality dining experience at the restaurant and enjoyed the well-cooked breakfast buffet. We can't wait to welcome you back for another visit soon!RegardsMike StensonGeneral Manager

Dear Kelly,Thank you so much for the 10 out of 10 review. Team Belton Woods is delighted you had such a good stay. We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Rosy,Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience caused during your stay. Your feedback regarding the state of the bathroom and cleanliness is duly noted, and we will address these areas to ensure a better experience for our guests in the future. We appreciate your kind words about our reception staff and will also take your feedback about the bar/restaurant into consideration to improve our service. If there is anything else we can assist you with or if you have any further suggestions, please do not hesitate to let us know.RegardsMike StensonGeneral Manager

Dear Deborah,Thank you for taking the time to post a review of your most recent stay with us. It is most unfortunate, but we have just changed our on the night of your departure. I look forward to seeing what you think of the new menu on your next visit. Team Belton Woods is delighted to read that you enjoyed your stays with us. We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear T J HART,Thank you so much for the 10 out of 10 review. Team Belton Woods is delighted to read that you enjoyed your stay so much. We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear William,Thank you for the 8 out of 10 review. Team Belton Woods look forward to welcoming you back soon.RegardsMike Stenson

Dear Andrew,Thank you for sharing your experience with us. We truly appreciate your positive feedback about the hotel, service, and excellent breakfast. We apologize for the inconvenience caused by the long layout of the hotel and appreciate your suggestion regarding parking options. We also apologize for the issue with the fridge in your room, as a peaceful night's sleep is important to us. Your comment will be passed on to our maintenance team for immediate attention.Moreover, we apologize for the inconvenience caused by only one working coffee machine during breakfast. We understand that this resulted in queues and we will address this matter promptly to ensure a smoother experience for our valued guests.Your feedback is valuable to us as it helps us improve our services and facilities. If there's anything else we can assist you with or if you have any further suggestions or concerns, please feel free to let us know.RegardsMike StensonGeneral Manager

Dear Denise,Thank you so much for the 10 out of 10 review. Team Belton Woods is looking forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Kim,Thank you so much for sharing your delightful experience with Olivia and the exceptional customer service you received at the reception. We're thrilled to hear that she made you feel welcome and provided outstanding service. It's also wonderful to know that you enjoyed the fantastic spa facilities and had a lovely afternoon tea. We appreciate your feedback regarding the non-diet mixers, and we'll definitely take it into consideration as we strive to accommodate all our guests' preferences. Your support means the world to us, and we look forward to welcoming you back soon for another amazing experience!RegardsMike StensonGeneral Manager

Dear Lisa,Thank you for the 4 out of 5 review. Team Belton Woods look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Neil,Thank you for taking the time to post a review of your recent visit to our Hotel. We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Neil,Thank you for taking the time to post a review of your recent visit to our Hotel. I will review your comments with the Head Housekeeper. Team Belton Woods is delighted to read that you enjoyed the other aspects of your stay. We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear GemmaThank you for taking the time to post a review of your recent visit to our Hotel. I am sorry to see that you did not enjoy your visit to our hotel. If you have the time, please let me know what issues you encountered so I can address them with my Team. We do hope that you will choose to stay with again in the futureRegardsMike StensonGeneral Manager

Dear Emma,Thank you so much for the 10 out of 10 review. Team Belton Woods is delighted to read that you enjoyed your stay so much. We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Malcolm,Thank you so much for the 10 out of 10 review. Team Belton Woods is delighted to read that you enjoyed your stay so much. We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Martin,Thank you so much for the 10 out of 10 review. Forest Pines is delighted that you enjoyed your stay so much.We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Jayne,Thank you for the 8 out of 10 review. Team Belton Woods is delighted you enjoyed your stay.RegardsMike StensonGeneral Manager

Dear Colin,Thank you for the 8 out of 10 review! Team Belton Woods is delighted to read that you enjoyed your stay so much. We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Colin,Thank you for the 10 out of 10 review! Team Belton Woods is delighted to read that you enjoyed your stay so much. We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager