Hoteller nær Grange Park

«Staff at check in were not proactive which led me to returning to the front desk three times before accessing my room. The hotel is being renovated, so there is dust and barriers all over the place. There are no USB chargers in the room, or plug sockets near the bed, which is challenging for charging devices. The staff at the bar/restaurant were more interested in doing anything but serving. The swimming pool/changing room was grubby. All in all a very disapointing visit.»

«The hotel was really good for staying for a local under-14s football tournament. What was a bit frustrating was that we booked it to have access to the pool, which was advertised, only to discover it’s actually the university’s swimming pool. When we booked to go swimming on the Saturday, it was shut for maintenance (which I know the hotel can’t do anything about). The Sunday slot we booked was only lane swimming, as half the pool was taken up with swimming lessons and the other four lanes were ...

«reception staff pm and am very helpful and friendly ,breakfast good ,son got a free breakfast»

«My only problem is the check in process, staff wasn’t professional, wasn’t friendly at the beginning but force a smile later on, not looking at guest when speaking to them , no greeting from staff to guests, no explaining the arrangements for breakfast. Been to many different hotel around the world, this is the worse.»

«There’s plenty of free parking and I was visiting a friend in the Queens medical centre it was a short 11 minute walk.»

«Pleasant staff, beautiful setting. Great breakfast. Nice, deep bath and appreciated the kettle and china cups and saucers with tea and coffee in room. Nice linens. Quiet.»

«Very good breakfast. Bathroom had loose tiles and towels smelled moldy and moist.»

«What a lovely comfortable stay. Nice beds , pillows and duvet and in a beautiful house. Tea and coffee and a bottle of water on arrival. Could have had breakfast but didn't. There's a pub down the road. Will definitely stay again and go for walks around the area»

«Peaceful location despite proximity to motorway. Family friendly. Great staff and good communication before we arrived. Rooms a little dated and in need of minor repairs such as cupboard hinges. Breakfast offered a good selection of standard options. Hot food underwhelming. Would book again due to location and staff.»

«Perfect location.»