Hoteller i Grand Rapids

«yes the ac worked great»

«They came in to clean and make beds and bring more towels proactively»

«Bring slippers, carpet will make your feet or socks black. Staff are super friendly. Beds are comfortable and clean. Bathroom had some mildew stains on the caulk but that’s an easy fix. Breakfast is good enough for free. It consisted of plain omelet with cheese, sausage links, yogurt and cereal and some bread to make toast with. Parking is good, plenty of space.»

«Great stay. Room was a little chilly but other than that everything was great»

«Under construction with loud banging in the AM. Very humid in the room itself like the building wasn't being properly airconditioned. Im the room, there was a strange/moldy odor. Some of the staff were helpful, and let us switch rooms. The room cleaner found our tablet and made sure we got it back after switching rooms which was a life saver. One of the breakfast staff members was unprofessional and clearly just wanted to talk on her phone and was annoyed by the presence of guests. I get the ...

«First time ever, I have stayed in a room that had two refrigerators and two micro waves, kitchenette and standard room in one.»

«Nice hotel with a restaurant in located in the lobby. Pool closes early, 8pm, but otherwise the hotel was nice, clean and spacious.»

«Everything was good except the swimming pool floor need to be remodeled»

«Very clean. If you like good customer service, you will not get it here, in my experience. In fact, an AI Robot will most likely replace front desk staff in the next 5 years, putting them out of a job they really don't like anyway.»

«Comfortable and relaxed atmosphere! Close to great restaurants!»

«The place was very well kept, the staff was wonderful and makes us want to return EXCEPT for the bedding. Our two queen room had two different height beds and both were the old style mattress and box spring. They were worn out, sides broke down, and creaked and cracked at every move. If they replace the bedding I would give it a for sure 5star rating»

«Very clean, friendly staff, great location. Would definitely stay again.»

«TV doesn’t work, pool not open, ice machine was broken, broken elevator, rooms smell bad. Breakfast was not good either, I wouldn’t recommend staying here or stopping overnight.»

«The parking was the best park of the stay. So my partner and I showed up around 5pm to check into our room ( we booked this room properly about a month a head of time). The front desk women is brand new has no idea what she doing. No problem so the manager comes out and helps. The manager gives a room key and we go up to our room the room was not cleaned at all from the previous guest that was there. So we go back down stairs and tell both of them that the room was not clean at all. They look ...

«The hotel was very nice. Staff was great, the manager can't remember her name and the night clerk Matt. Breakfast was nice as well. Would return for another stay.»

«everyone was nice and helpful.»

«First room had fleas. Second room did not have any bugs (that I saw) but the carpet was heavily stained and ripped in places.»

«Great location and wonderful rooms and service»