Hoteller i Grand Coteau

«Room was adequate. Bathroom and towels were clean. Staff seemed apathetic and bored. Lady at breakfast worked hard and kept counter clean and stocked. »

«Good»

«The entire facility smelled like mold and smoke. My room smelled like urine and smoke. The towels were dirty. The toilet had menstrual blood on it. It was horrible. The orher hotels in the area provided the same Unsatisfactory. Next time i will stay in Lafayette. »

«Upon check-in we were told elevator is out of order so we had to use the stairs! No rooms available on 1st floor. In the room there was NO television services. Called front desk and were told that the manager would fix the problem within an hour but 5 hours later still not fixed so we went to bed! HORRIBLE SERVICE!!!!»

«My room was rather dirty and the sheets had stains and tears on them. I felt insecure in the place because it didn't seem well-maintained. »

«☹️»

«N/A»

«Good»

«​I was very disappointment with Sonesta at Lafayette with whom I had a reservation for March 13th. I had booked a room for four guests about a week in advance. To ensure a smooth check-in, I called the front desk four hours prior to my arrival to confirm we would be checking in late. I was explicitly told by your staff that this would not be an issue. ​Despite these precautions, we arrived just after midnight to find the hotel overbooked and no room available. While we were redirected to a ...

«Upstairs was horrible early am they was stomping while we were asleep they woke us extra early Just fyi get a long mirror »

«The hot water only stays on for about two minutes and then turns completely cold, making it difficult to shower. The beds are also very old and extremely squeaky, which makes it hard to rest. In addition, when we turn on the A/C, there is an intermittent low vibration noise that keeps coming on and off, and we cannot figure out the cause.»

«The room was kinda cleanish, but Most of the furniture had blemishes, spots, stains. paint missing on walls and certain areas like the door. The seal on the toilet was partially broken so toilet actually moves a little when you attempt to use it. ( we disinfected it before use) worse is the weird marks on wall by the toilet ( not sure if it was (poorly removed fecal matter or otherwise) strangely the a/c actually worked really well. They advertised pool but it is not available for use even ...

«The price was very good and the bed linen was clean and comfortable. Unfortunately, the room and facilities were quite worn and several things were broken (sink, fridge, bathtub running, cracked toilet, damaged floor). It worked for one night, but overall not a place we would choose again.»

«The on-site customer service was non existent. Our room was disgusting. We couldn’t check in until late the first night, and had been driving for 12 hours so we stayed anyway because with Mardi Gras, other hotels were booked up. We requested room service on morning 2 and came back to the same filthy room, dirty sheets included. We will not be returning. »

«Great hotel with complementary taco and vino. Good sized rooms for a decent price. We enjoyed our stay.»

«There is no restaurant at the hotel!!! »