Innvendig

Anmeldelser av Palacio de Santa Inés hotel

3 out of 5
Palacio de Santa Inés hotel
Cuesta Santa Ines 9, Granada, Granada

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 655 av totalt 1005 anmeldelser." "
Rangering på 8 − Bra. 264 av totalt 1005 anmeldelser." "
Rangering på 6 − Grei. 61 av totalt 1005 anmeldelser." "
Rangering på 4 − Dårlig. 15 av totalt 1005 anmeldelser." "
Rangering på 2 − Forferdelig. 10 av totalt 1005 anmeldelser." "

9,4/10

Renhold

9,6/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Affi Fatemeh

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk
Første gang i Granada og vi hadde en kjempe bra hotel beliggenhet. Hotellets historie gjorde opplevelsen enda bedre, anbefales. Servicen riø de ansatte er meget branog de er hjelpsomme med spørsmålene.
Bodde her 2 netter i desember 2023
Svar fra Customer Department Service den 16. jan. 2024
Dear Affi Fatemeh, It is with great pleasure that we read your opinion about your recent stay in our Hotel. We are thrilled to know that you enjoyed your holidays with us. The satisfaction of our Guests is always the best award and motivation to keep us working and trying to give the best service possible. It was a pleasure to be able to receive you in our Hotel and we hope to see you back!Kind regards,

10/10 – Utmerket

Anders helge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2023
Svar fra Customer Department Service den 6. des. 2023
Dear Anders, Thank you so much for such a positive comment about your stay in our Hotel! It is always a great pleasure to read comments like yours. We are glad we could be a part of your holidays and we hope that if you ever come back to Granada, you will remember about us. Thank you again.Kind regards,

10/10 – Utmerket

Anne

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nydelig hotell med fantastisk beliggenhet
Nydelig hotell med fantastisk beliggenhet
Bodde her 2 netter i august 2023
Svar fra Customer Department Service den 25. sep. 2023
Dear AnneThank you so much for your opinion. We are glad that you enjoyed your holidays with us, we hope that you rested here and brought back home wonderful memories. You are absolutely right, the location could not be any better, we are in a walking distance to the most beautiful attractions in Granada.

10/10 – Utmerket

Elisabeth

Bodde her 1 natt i juni 2023
Svar fra Customer Department Service. den 4. juli 2023
Dear Elisabeth; We would like to thank you for your review following your recent Stay at the Hotel Palacio de Santa Inés. Best regards

10/10 – Utmerket

Cecilie Nybøen

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A room with a view
Beautiful old palace turned into hotel in fantastic locations. Great breakfast, view towards the Alhambra on request (you pay a bit more for the room but it's definitely worth it) and the staff is very friendly and helpful. One of the best and most atmospheric hotels I have stayed in. I will definitely visit again.
Bodde her 2 netter i mars 2023
Svar fra Customer Department Service den 30. mars 2023
Dear Cecilie, We would like to thank you for your comment following your recent Stay at the Hotel Palacio de Santa Inés. We are pleased to know that you enjoyed the location, the atmosphere, the hospitality of the staff.Youre absolutely right, rooms with views to the Alhambra are fantastic. It really worth itWe hope you visit us in a very short futureBest regards

10/10 – Utmerket

Anne

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk !
Nydelig gammel palass omgjort til hotell. Ligger sentral til i Albayzín. Hadde et flott rom, behagelig seng. God frokost og veldig hyggelig og serviceinnstilte ansatte. Anbefales ! KOmmer jeg tilbake til Granada så bor jeg her igjen
Bodde her 2 netter i mars 2023
Svar fra Customer Department Service den 30. mars 2023
Dear Anne, Thank you very much for your opinion, a 10 star note is one of the best motivations to keep working hard. We always try to make the staying of our Clients as enjoyable as possible and we hope you brought back home wonderful memories from Granada.We hope to see you again in a very short future

6/10 – Grei

Lars Erik

Likte: Personale og service
Bodde her 2 netter i desember 2022
Svar fra Customer Department Service den 18. des. 2022
Dear Mr. Lars, We would like to thank you for your review following your recent Stay at the Hotel Palacio de Santa Inés. Best regards

10/10 – Utmerket

Stanislaw

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell i stille gate. Nær til alt. Enkelt frokost. Manglet bedre utvalgt av salater
Bodde her 2 netter i oktober 2022
Svar fra Customer Department Service den 3. nov. 2022
Dear Sir, We would like to thank you for your review following your recent Stay at the Hotel Palacio de Santa Inés. Best regards

8/10 – Bra

Geir Anders

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotell med flott beliggenhet i forhold til Alhambra og
Bodde her 1 natt i september 2022
Svar fra Customer Department Service den 21. okt. 2022
Dear Geir, Many thanks for your nice comment referring the Palacio de Santa Inés. We are happy that you enjoyed our breakfast and all other services in our Hotel. I am sure that the Alhambra views you had from your room will stay with you for a long time! It was an absolute pleasure to receive you in our Hotel and we are already looking forward to seeing you again.Kind regards,

10/10 – Utmerket

Irene Lavik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2022
Svar fra Customer Department Service den 11. aug. 2022
Dear Irene We would like to thank you for your review following your recent Stay at the Hotel Palacio de Santa Inés. Best regards

10/10 – Utmerket

Roger

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Koselig hotell som er godt plassert
Vi skulle til Alhambra og dette hotellet var ca 20 min gange til hoveinngangen. Den var plassert inne i det historiske området hvor kun scooter og taxi har lov å kjøre. Derfor fikk vi beskjed fra hotellet at vi kunne parkere på en av to forskjellige offentlige parkeringshus og ta taxi derifra til hotellet. De trakk deretter vekk prisen på taxien fra regningen. Hotellet er fra 1520 og passer inn i resten av bygningene rundt. Du føler at du går litt tilbake i tiden. Soverommet var rent og fint. Det var til og med badekar på badet. Du må gi beskjed til resepsjonen når du tenker at du tar frokost, slik at de kan sloote deg inn. Dette er fordi restauranten er litt intim og de må passe på at alle har en plass å komme til
Bodde her 1 natt i juli 2022
Svar fra Customer Department Service den 25. juli 2022
Dear Roger, It is with great pleasure that we read your opinion about your recent stay in our Hotel. We are thrilled to know that you enjoyed your holidays with us. The satisfaction of our Guests is always the best award and motivation to keep us working and trying to give the best service possible. It was a pleasure to be able to receive you in our Hotel and we hope to see you back! Kind regards,

10/10 – Utmerket

Terje

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Komplisert med bil. Må ta drosje fra parkeringsanlegg
Bodde her 1 natt i februar 2022
Svar fra Customer Department Service den 20. mars 2022
Dear Terje, Thank you so much for such a positive comment about your stay in our Hotel! It is always a great pleasure to read comments like yours. We are glad we could be a part of your holidays and we hope that if you ever come back to Granada, you will remember about us. Thank you again. Kind regards,

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2021

10/10 – Utmerket

Ola Karl

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
That special hotel to remember
A charming hotel in the old part of town, with views to the Alhambra Castle. Close to all the sights in Granada. Lovely rooms with charm, and very welcoming and nice staff. Quiet and calm.
Bodde her 1 natt i juni 2021
Svar fra Customer Department Service den 28. juni 2021
Dear Sir we are glad that you spent good time in our Hotel. You are absolutely right, the Superior Double Room with Alhambra views is really excellent, having the Alhambra as the first view that you see when you wake up is priceless! Thank you for your time and chosing our Hotel as a destination of your holidays. Best regards,

10/10 – Utmerket

Tor Jo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
😮 Smack in the middle!
Amazing hotel, with the perfect location!
Bodde her 1 natt i november 2019
Svar fra Customer Department Service den 6. des. 2019
Dear Tor, Thank you so much for such a positive comment about your stay in our Hotel! It is always a great pleasure to read comments like yours. We are glad we could be a part of your holidays and we hope that if you ever come back to Granada, you will remember about us. Thank you again. Kind regards,

10/10 – Utmerket

Irene Lavik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2019
Svar fra Departamento de Atención al Cliente den 3. aug. 2019
Estimada Irene Le queremos dar las gracias por su valoración tras su estancia en nuestro establecimiento. Ha sido un placer poder recibirles. Cordialmente

10/10 – Utmerket

Lars

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2019
Svar fra Customer Department Service den 2. juli 2019
Dear Lars, We would like to thank you for your review following your recent Stay at the Hotel Palacio de Santa Inés. Best regards

8/10 – Bra

Roar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
God beliggenhet rett ved Alhambra og Plaza de Nueovo
Bodde her 2 netter i mars 2019
Svar fra Customer Department Service den 26. mars 2019
Dear Mr. Roar , Thank you so much for your opinion. We are glad that you enjoyed your holidays with us, we hope that you rested here and brought back home wonderful memories. You are absolutely right, the location could not be any better, we are in a walking distance to the most beautiful attractions in Granada. Once again, thank you for everything, it was a pleasure receive you in our Hotel. Consider it your home. Kind regards,

10/10 – Utmerket

Gro Anita

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The perfect place to stay when visiting Alhambra
Room: Spacious, elegant, both shower and bathtub – facing a small street and I could see the Alhambra when I looked up through the window, a bottle of wine in the room was a nice gesture and kettle with a nice tea selection in the room Hoteldesign: Uniquely beautiful and authentic, interesting art collection and a beautiful Christmas tree from the 5th of December (stayed from the 4th to the 6th) Location: Excellent in the Albaicin just below Alhambra. – perfect location to walk from to too see everything in Granada Breakfast: A good selection, typically Spanish style with small specialities that I love – like Spanish cheeses etc. Afternoon tea: Nice to could take coffee and a bun in the afternoon from the breakfast room if you come in from sightseeing Reception: Very friendly and pleasant receptionists Conclusion: I will stay here next time in Granada
Bodde her 2 netter i desember 2018
Svar fra Customer Department Service den 22. des. 2018
Dear Gro Anita, Many thanks for appreciating all our services. We are glad to know that you enjoyed the location, the atmosphere, the staff hospitality, the room, the hotel itself and the Service offered. In my Name and on the name of all the staff, thanks once again, it was an absolute pleasure to receive you. We hope to see you in a very short future. You ´ll always be welcomed. Best regards

8/10 – Bra

Kari Trolltun

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2018
Svar fra Customer Department Service den 23. nov. 2018
Dear Guest We would like to thank you for your review following your recent Stay at the Hotel Palacio de Santa Inés. Best regards

10/10 – Utmerket

Bjørn

Very special hotel built in an old (AD 1520 !) palace. Very good service from the staff and good breakfast buffet. Will definitely choose this hotel another time.
Bodde her 4 netter i november 2018
Svar fra Customer Department Service den 23. nov. 2018
Dear Guest Thank you very much for your opinion, a 5 star note is one of the best motivations to keep working hard. We always try to make the staying of our Clients as enjoyable as possible and we hope you brought back home wonderful memories from Granada. We hope to see you again in a very short future.

10/10 – Utmerket

Britt og Villajoyosa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott historisk hotell. Sentral beliggenhet. Hyggelig personale. God beskrivelse til parkering. Vi kommer tilbake. Kan anbefales. 👍👍👍😀
Bodde her 2 netter i november 2018
Svar fra Customer Department Service den 21. nov. 2018
Dear Britt Thank you very much for your opinion, a 5 star note is one of the best motivations to keep working hard. We always try to make the staying of our Clients as enjoyable as possible and we hope you brought back home wonderful memories from Granada. We hope to see you again in a very short future.

8/10 – Bra

Jim

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Charming and old world, beautiful view of Alhambra from the room. Room was small, but nicely appointed and bathroom had all mod cons. Great location. I would stay again.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Sarah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very cool historic hotel, it was in a great location to walk to Alhambra and all the interesting areas of Albaicin.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Sara

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful and unique interior that brings to life the history of the town. Very friendly and helpful staff. Excellent breakfast. Walking distance to all the main sites, while still being on a quiet side street.
Bodde her 2 netter i mai 2024

6/10 – Grei

Haig

Reiste med familie
Likte: Renhold og personale og service
Central location , close to transport by city bus or taxi , close to all local tourist destinations , restaurants and shopping.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Ernesto

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good
Bodde her 3 netter i mai 2024

6/10 – Grei

ELIZABETH

Reiste med partner
Likte: Renhold og personale og service
Beds and pillows not very comfortable, even the feather pillow they provide if you ask. Our room may have had “vintage “ furniture but certainly not furnished with antiques as described. Breakfast ok but not great. On the other hand, it was affordable so I suppose that is why. Staff were nice.
Bodde her 2 netter i mai 2024

8/10 – Bra

Mayumi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Haris

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really helpful and nice staff! The hotel is beautiful. Very quiet and cozy rooms. Great location!!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Anil

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We asked for a room with a view and were given a room at the top with a superb view of the Alhambra. Couldn’t have asked for a better view! And we could see our room from the Alhambra. Like many hotels in Europe, the rooms are small but we had a very comfortable stay. You also have to climb stairs, there is no elevator. So it might not be for everyone, but we loved it and wouldn’t hesitate to stay here again. Let me also add that it’s not in an area where you can drive up and park; we came by train and took a cab here, so that didn’t bother us.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Shauna Elizabeth

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Greeted with warm welcome by Aaron upon arrival. He & other attendants served us well during our four day stay in Granada. Lofted room was comfortable, cleaned daily and quiet at night. Loved the ambiance and location—easy walk to Alhambra, Sacramente district and Albicin. Close to plaza with shopping and restaurants. Don’t bring heavy luggage to this hotel unless you taxi from parking garage. Great stay, I’d go there again!
Bodde her 3 netter i mai 2024
Svar fra Customer Department Service den 9. mai 2024
Dear Shauna, Thank you very much for your opinion, a 5 star note is one of the best motivations to keep working hard. We always try to make the staying of our Clients as enjoyable as possible and we hope you brought back home wonderful memories from Granada.We hope to see you again in a very short future.

10/10 – Utmerket

Mary

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely old hotel right in the old part of Granada by the Alhambra. I could see the Alhambra from my room, which was lovely. Despite this convenient location the hotel was very quiet. Rooms are clean and comfortable. Staff are really nice, and great with local recimmendations
Bodde her 1 natt i mai 2024
Svar fra Customer Department Service. den 9. mai 2024
Dear Mary, Thank you so much for such a positive opinion about our staff. For them it is the best award and it gives them the motivation to keep working hard. We hope you rested here and brought back home wonderful memories. Kind regards,

8/10 – Bra

François

Likte: Renhold og personale og service
Palais en plein cœur du quartier historique de Grenade. Très bon accueil, personnel très professionnel Bon petit-déjeuner Chambre un peu petite et bruyante Je recommande
Bodde her 1 natt i mai 2024
Svar fra Departement Clientèle den 9. mai 2024
Cher Francois, Je voudrais vous remercier pour votre évaluation suite à votre séjour dans notre établissement Cela a été un grand plaisir de pouvoir vous recevoir. Cordialement

10/10 – Utmerket

Bradley og Denfield

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Unique, centrally located in the centre of Granada. Off a main Street, but still has sound-proof windows.
Bodde her 2 netter i april 2024
Svar fra Customer Department Service den 26. apr. 2024
Dear Bradley, Thank you so much for such a positive comment about your stay in our Hotel! It is always a great pleasure to read comments like yours. We are glad we could be a part of your holidays and we hope that if you ever come back to Granada, you will remember about us.Thank you again.Kind regards,

10/10 – Utmerket

Manuel Jesus

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sensacional y en un entorno único
Bodde her 1 natt i april 2024
Svar fra Departamento de Atención al Cliente den 26. apr. 2024
Estimado Manuel Jesús, Muchísimas gracias por su valoración. Su comentario es la recompensa que nos anima a seguir esforzándonos para dar el mejor servicio y atención a nuestros huéspedes. Siempre nos esforzamos por hacer que nuestros clientes disfruten de una estancia más allá de sus expectativasEl placer ha sido realmente nuestro . Esperamos volver a verla en un futuro muy próximoUn saludo Cordial

6/10 – Grei

Shoeeb

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Great property despite its age. Really easy access and walking distance.
Bodde her 1 natt i april 2024
Svar fra Customer Department Service den 26. apr. 2024
Dear Shoeeb; We would like to thank you for your review following your recent Stay at the Hotel Palacio de Santa Inés.Best regards

10/10 – Utmerket

hsuan

Likte: Renhold og personale og service
Location x3
Bodde her 3 netter i mars 2024
Svar fra Customer Department Service den 11. mai 2024
Dear Hsuan , We would like to thank you for your review following your recent Stay at the Hotel Palacio de Santa Inés. Best regards

10/10 – Utmerket

Rob

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic walkable location near the Alhambra. Quirky, charming old building with helpful staff.
Bodde her 2 netter i april 2024
Svar fra Customer Department Service den 26. apr. 2024
Dear Rob, Thank you so much for your opinion. We are glad that you enjoyed your holidays with us, we hope that you rested here and brought back home wonderful memories. You are absolutely right, the location could not be any better, we are in a walking distance to the most beautiful attractions in Granada. Once again, thank you for everything, it was a pleasure receive you in our Hotel. Consider it your home.Kind regards,

10/10 – Utmerket

Charlotte

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very convenient and friendly. I loved the family room option, and being Europe adds a different ring to the word breakfast buffet - delicious & fresh :)
Bodde her 1 natt i april 2024
Svar fra Customer Department Service den 21. apr. 2024
Dear Charlotte ,Thank you very much for your opinion, a 5 star note is one of the best motivations to keep working hard. We always try to make the staying of our Clients as enjoyable as possible and we hope you brought back home wonderful memories from Granada.We hope to see you again in a very short future.

10/10 – Utmerket

Sven Anton

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great atmosphere, clean rooms, amazing shower, and the perfect location if you're visiting Granada.
Bodde her 1 natt i april 2024
Svar fra Customer Department Service. den 21. apr. 2024
Dear Sven, Thank you very much for your opinion, a 5 star note is one of the best motivations to keep working hard. We always try to make the staying of our Clients as enjoyable as possible and we hope you brought back home wonderful memories from Granada.We hope to see you again in a very short future.Best regards

10/10 – Utmerket

Jeffery

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were so glad that we left our big checked suitcase at Hard Rock since we were coming back to them Friday night. It was a tiny bit of a struggle getting up the alleyway to the hotel with carryons since taxis were not allowed. It was beautiful historic hotel and the staff is wonderful. Good location and walkable to some sights.Very helpful with suggestions and we were grateful that the staff reminded us to take our passports when we to the Alhambra. Highly recommend this hotel!
Bodde her 2 netter i april 2024
Svar fra Customer Department Service den 21. apr. 2024
Dear Jeffrey, Many thanks for appreciating all our services. We are glad to know that you enjoyed the location, the atmosphere, the staff hospitality, the room and the building itself.It was a real pleasure receiving you. Thanks once again for your nice comments and for your recommendations. We cant wait your next visit to Granada. You ll always be welcomed!Best regards

10/10 – Utmerket

Suzan og Omaha

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had a view of the Alhambra from our room and the historic hotel made our stay so charming.
Bodde her 2 netter i april 2024
Svar fra Customer Department Service den 21. apr. 2024
Dear Suzan, Many thanks for your nice comment referring the Palacio de Santa Inés. You are absolutely right, the views of the Alhambra from the room are fabulous, it is really worth choose this type of the room. The experience of waking up to this view is unforgettable!We hope you to visit us again very soonBest regards

8/10 – Bra

Deborah

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely old and traditional property which was brilliantly placed for the Alhambra and other places of interest. Hotel staff were exceptionally helpful and friendly. Breakfast was excellent value at €12pp with plenty of choice. Only slight irritation was guest in next room speaking very loudly on her mobile late at night but otherwise a quiet hotel.
Bodde her 2 netter i april 2024
Svar fra Customer Department Service den 21. apr. 2024
Dear Deborah, We would like to thank you for your 4/5 note! The satisfaction of our Guests is always the best award for us for the hard work and keeps us motivated to keep going. We are glad that you appreciated our staff, the buffet and the location of the Hotel. You are right, it could not be any better. Once again, thank you for your time and we are already looking forward to seeing you again in Granada.

6/10 – Grei

Jorge

Bodde her 2 netter i april 2024
Svar fra Departamento de Atención al Cliente den 9. mai 2024
Estimado Jorge, Le queremos dar las gracias por su valoración tras su estancia en nuestro establecimiento.Ha sido un placer poder recibirles. Cordialmente

8/10 – Bra

Michael

Reiste med en gruppe
Likte: Renhold og personale og service
Sehr freundliches Personal Zimmer dunkel und klein
Bodde her 4 netter i april 2024
Svar fra Customer Department Service. den 10. apr. 2024
Dear Michael , We would like to thank you for your comments after your recent stay at the Hotel Palacio de Santa Inés. We are glad to know that your stay was pleasant and enjoyable.We are sorry to know that the room didnt meet your expectations.Size of the rooms and its orientation are different because the building is a XVI Century Palace. The Original construction is kept the save the character and the history of the Hotel.Really charming of the hotel is that each room is different. Some rooms are smaller, others are medium size …etc. Ill promise that in your next visit at the Hotel, you ll have a room with a bigger size for you and for your family.I hope you will give us another opportunity to better serve you in a near future.

8/10 – Bra

Ash

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location. Excellent staff.
Bodde her 3 netter i april 2024
Svar fra Customer Department Service den 6. apr. 2024
Dear Ash, Thank you so much for such a positive opinion about our staff. For them it is the best award and it gives them the motivation to keep working hard. We hope you rested here and brought back home wonderful memories. Kind regards,

8/10 – Bra

Piero

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
buon albergo in buona posizione
Bodde her 1 natt i mars 2024
Svar fra Dipartimento Servizio Clienti den 2. apr. 2024
Dear Piero Grazie mille per aver apprezzato il soggiorno al nostro hotel. Siamo lieti di sapere che si è potuto godere il luogo, l’atmosfera, lo staff, la stanza d’albergo e l’hotel stesso. É stato un piacere averLa come nostro ospite e speriamo che scelga noi anche per il suo prossimo viaggio in Granada.Cordiali Saluti,

8/10 – Bra

Alison

Reiste med partner
Likte: Renhold og personale og service
This is a very historic building in a beautiful area of the city. The location is prime and walkable to many activities and to public transit. The facilities are old however, and it was evident during our stay. However, the staff make up for the lack of amenities by being very welcoming, warm, hospitable, and helpful. If you are looking for a historic stay in a great location this is it. Also the restaurant Ossobuco on the corner is delicious and a few steps away.
Bodde her 3 netter i mars 2024
Svar fra Customer Department Service. den 6. apr. 2024
Dear Alison, Thank you so much for such a positive comment about your stay in our Hotel! It is always a great pleasure to read comments like yours. We are glad we could be a part of your holidays and we hope that if you ever come back to Granada, you will remember about us. Thank you again.Kind regards,

10/10 – Utmerket

Devaleena

Reiste med familie
Likte: Renhold og personale og service
The location is excellent, the common are seating etc look very run down. Otherwise a nice place to stay.
Bodde her 3 netter i mars 2024
Svar fra Customer Department Service den 2. apr. 2024
Dear Devaleena, We would like to thank you for the positive comment about your stay in our Hotel in Granada. It is wonderful to hear that you enjoyed your holidays with us. Thank you for appreciating the staff and the hotel itself. You are absolutely right - the location of the Hotel could not be any better, we are in the center of the historic city, close to all the most important attractions and best tapas bars. Thank you once again, it was a pleasure to receive you.Kind regards,