Hoteller nær Grafton National Cemetery

«The front desk staff, Lauren in the evening and Morgan on day shift, were excellent! The elevator was out due to circuit hit by lightning about three weeks ago. Lauren explained during check-in and had to use a key to take guests up and down her entire shift. She has the most friendly and positive attitude. When we went in our room, it had not been cleaned. Beds had been slept in but sheets were not changed nor made. Also, used towels on the bathroom floor. Called down to Lauren and she ...

«Nice place to stay for couple nights»

«Maid left our door open, we had items taken and have had zero follow up from the hotel nearly 4 days later. When reported to the front desk staff, she was rude and unhelpful- seemed to care O%. I have had to email and call corporate to even find out what the policy is for this. Terrible customer service from the front desk- had she handled things better and shown any concern for over 2k in missing property, I’d not have been as mad. We stay Mariotts all the time and this hotel was poorly ...

«The desk clerk was very friendly at check in. Hotel looked nice. We got our room key and went upstairs to discover an unpleasant musky odor and about 3 feet of carpet around the air conditioner was soaking wet. Back to the front desk where he apologized and switched us rooms. Honestly, the second room was even worse, minus the odor. The floor was soaking wet, the wallpaper had come loose and was stapled to the wall. It was late, so we stayed for the night and left. Location was great, just ...

«Reserved room with king size bed. Only had 2 double beds available. When we got in the room one of the double beds was already slept in. Still food and beverages in the refrigerator. Used wash cloth on bathroom counter. Toilet seat broken and I almost fell off the toilet. Told front desk clerk and she did not seem too concerned.»

«Stayed for a week, loved the room. No complaints, would stay again if I’m ever in the area! 10/10 recommend.»