Hoteller nær Historic B&O Railroad Station

«The elevator was not working during my entire stay. When I inquired when it would be fixed the staff had no clue. Hotel is very clean however the carpet on the stairs was fraid. Staff was very pleasant n helpful»

«Main areas of hotel were dated but clean. Rooms were clean and in good shape,»

«Maid left our door open, we had items taken and have had zero follow up from the hotel nearly 4 days later. When reported to the front desk staff, she was rude and unhelpful- seemed to care O%. I have had to email and call corporate to even find out what the policy is for this. Terrible customer service from the front desk- had she handled things better and shown any concern for over 2k in missing property, I’d not have been as mad. We stay Mariotts all the time and this hotel was poorly ...

«Myself and my team of 3 were at this location for a week and none of our rooms were cleaned. We would request them to be cleaned, were told we would be put on a list. Then all that would happen, we would get fresh towels. One of those times they just left the towels in a clear plastic bag outside of the rooms. I had to request twice to have the body wash and shampoo refilled in my room.»

«This was great well run hotel. The front staff Sam was excellent inland very helpful»

«Doors never open with the key»

«Reserved room with king size bed. Only had 2 double beds available. When we got in the room one of the double beds was already slept in. Still food and beverages in the refrigerator. Used wash cloth on bathroom counter. Toilet seat broken and I almost fell off the toilet. Told front desk clerk and she did not seem too concerned.»