Hoteller nær Golf Club at Hilton Head Lakes

«After checking in, we were assigned to a room that has a dirty bathroom with left over stuff from the previous guests. We were moved to another room with no towels, I still have to go down again to the reception area and asked for towels. And the toilet flush handle was broken, so inconvenient!»

«The rooms are very clean, the staff is friendly, the pool is comfortable, and there is a gym. The breakfast is very good. I would definitely stay here again; it has a family-friendly atmosphere—ideal for a stay with the family.»

«The doors are never locked even though there are signs on the back and side doors saying they are locked for security reasons. They charge $50/dog. However, they could provide decent dog poop bags. Breakfast was meh, no bananas, just a few very old apples.»

«Room was extremely musty. Shower was clogged. Check in was a nightmare had to return to the desk 3 times to get a room key that worked. Hotel clerk indicated that I would get Hilton Honors points to my account which wasn't the case.»

«Kind people. »

«First the smell was horrible. I’m not sure what it was but it wasn’t pleasant in the hall ways or in the room I was tempted to leave as others did but I used my OneCash and didn’t want to come out of pocket for a quick one night trip. The a/c leaked pretty bad floor gets super wet. Then the a/c kept wanted to switch to heat so a bit annoying. The pet fee is pretty high and not the same as I had seen on Expedia. Staff wasn’t overly helpful but weren’t rude either. Kids enjoyed the pool and the ...

«This is a challenging review to write because the staff were very friendly and the property is beautiful, however we waited over 2 hours past when our room should have been ready, had scalding hot water only on the first night and then only luke warm throughout our stay and woke up to no electricity on our last day. It is a very expensive resort ( called 5 star) so these things should not happen. Plus we've heard nothing from them after reporting this.»

«Room and staff were great. Breakfast was pretty good. Seemed to be priced well for the area.»

«Once I walked into the room I immediately went downstairs to front desk to check out. Bathroom wasn’t clean at all, tub had stains, bed sheets stained and burn marks»

«We walked into the room and it was 85 degrees. The a/c was not on and it had been near 100 that day. We check in late after traveling and had to wait for it to cool down even just a little bit.»

«Staff was welcoming and pleasant. The environment was quiet so I got the sleep I needed. Parking was plentiful. The building is old, much in need of updating. My room was as clean as possible given its age. The bathroom tile and grout were permanently discolored. The toilet was shaky on its base.»

«Check-in itself was quick and straightforward, but the staff weren’t particularly friendly or welcoming — not rude, just not warm. The room was hot when we walked in, which made it feel like it hadn’t been properly prepped for our arrival. On the plus side, the A/C was powerful and cooled the room down fast. Unfortunately, cleanliness was the bigger issue. The linens didn’t feel clean, and the bathroom had noticeable substances on the door and walls that should have been caught before ...

«Very family friendly. Parking was a problem Check in was not one minute early. House was beautiful and very clean. Pool was wonderful Prices were high but we knew that ahead of time»