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Anmeldelser av Novotel Surfers Paradise

4.5 out of 5
Novotel Surfers Paradise
Cnr Surfers Paradise Blvd and Hanlan St, Surfers Paradise, QLD

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 425 av totalt 1012 anmeldelser." "
Rangering på 8 − Bra. 295 av totalt 1012 anmeldelser." "
Rangering på 6 − Grei. 154 av totalt 1012 anmeldelser." "
Rangering på 4 − Dårlig. 74 av totalt 1012 anmeldelser." "
Rangering på 2 − Forferdelig. 64 av totalt 1012 anmeldelser." "

8,2/10

Renhold

8,4/10

Personale og service

7,8/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

JASPREET

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room wasn’t ready even on check in time . Staff was rude and
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Domenic

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent , quality hotel at a prime convenient location close to the best ,that surfers paradise has to offer ..i stayed for 14 nights and enjoyed being welcomed by the hotel staff..i was inpressed with the generous size of the room given for superior delux guests ...Will definitely stay again and coup some accor membership points and bonuses / discounts..
Bodde her 14 netter i mai 2024
Svar fra Dorcas den 26. mai 2024
Hi Domenic,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

8/10 – Bra

YAYOI

Likte: Personale og service
Bodde her 3 netter i mai 2024
Svar fra Dorcas den 26. mai 2024
Hi Yayoi,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 4-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

8/10 – Bra

CHEE WAI

Reiste med partner
Likte: Renhold og personale og service
Very helpful and pleasant staff .
Bodde her 3 netter i mai 2024
Svar fra Dorcas den 26. mai 2024
Dear Chee Wai,We very much appreciate your comments regarding your stay at the Novotel Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Dorcas B.Reservation Manager

6/10 – Grei

Meena

Likte: Renhold og personale og service
Bodde her 3 netter i mai 2024
Svar fra Dorcas den 26. mai 2024
Hi MeenaThank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 3 out of 5 rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

8/10 – Bra

Gavin

Likte: Overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mai 2024
Svar fra Dorcas den 26. mai 2024
Dear Gavin,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 4-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

8/10 – Bra

Trevor

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Hotel is central to everything in Surfers Paradise which made it very convenient but the hotel doesn't have its own parking and the facilities are out dated
Bodde her 2 netter i mai 2024
Svar fra Dorcas den 19. mai 2024
Dear Trevor,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We are currently working on a number of projects to improve the products for our guest. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Best Regards,Dorcas B.Reservation Manager

8/10 – Bra

Edward

Reiste med partner, Reiste med familie
Likte: Personale og service
The gentleman at the help desk was very helpful.
Bodde her 7 netter i mai 2024
Svar fra Dorcas den 19. mai 2024
Hi Edward,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate you sharing your experience.Best Regards,Dorcas B.Reservation Manager

10/10 – Utmerket

Lascelles

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Novotel Surfers Paradise is in a great location. Very central and good walking distance to lots of food and attractions. The hotel staff are amazing.
Bodde her 3 netter i mai 2024
Svar fra Dorcas den 19. mai 2024
Hi Lascelles,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

10/10 – Utmerket

Russell

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location Great facilities as always from Accors Novotel
Bodde her 5 netter i mai 2024
Svar fra Dorcas den 10. mai 2024
Hi Russell,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

6/10 – Grei

Lence

Bodde her 4 netter i april 2024
Svar fra Dorcas den 26. mai 2024
Hi Lence,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 3 out of 5 rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

10/10 – Utmerket

Robbie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Dorcas den 8. mai 2024
Good Day Robbie,Thank you for choosing to us and for giving us the 5 out 5 review.Kind Regards,

10/10 – Utmerket

TRISTAN

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was good
Bodde her 1 natt i mai 2024
Svar fra Dorcas den 6. mai 2024
Dear TristanThank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5 Mark rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

8/10 – Bra

Snezana

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked the distances ,it was close to main street, beach , restaurants...i didn't liked the noise of the next-door hotel's, we didn't sleep or rest the whole time that we was staying at Novotel.
Bodde her 4 netter i april 2024
Svar fra Dorcas den 6. mai 2024
Dear Guest ,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Best Regards,Dorcas B.Reservation Manager

10/10 – Utmerket

Michael

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location, and access to the amenities
Bodde her 2 netter i april 2024
Svar fra Dorcas den 6. mai 2024
Dear MichaelThank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5 out of 5 rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

10/10 – Utmerket

Juhee

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
All well
Bodde her 6 netter i april 2024
Svar fra Dorcas den 1. mai 2024
Hi JuheeThank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

6/10 – Grei

MALIK ABDUL QADEER

Reiste med familie og små barn
Likte: Fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
It is on perfect location
Bodde her 4 netter i april 2024
Svar fra Dorcas den 30. apr. 2024
Dear Malik Abdul Qadeer,We very much appreciate your comments regarding your stay at the Novotel Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Dorcas B.Reservation Manager

10/10 – Utmerket

Mehreen

Bodde her 1 natt i april 2024
Svar fra Dorcas den 19. mai 2024
Hi Mehreen,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

8/10 – Bra

Neelam

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome place to stay
Bodde her 2 netter i april 2024
Svar fra Dorcas den 30. apr. 2024
Dear Neelam,We very much appreciate your comments regarding your stay at the Novotel Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Dorcas B.Reservation Manager

10/10 – Utmerket

Sana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good services and nice staff
Bodde her 4 netter i april 2024
Svar fra Dorcas den 30. apr. 2024
Dear Sana,We very much appreciate your comments regarding your stay at the Novotel Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Dorcas B.Reservation Manager

10/10 – Utmerket

Aisling

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Gym,pool, poolside QR code, spa, great location, friendly staff. Everything at your door
Bodde her 3 netter i april 2024
Svar fra Dorcas den 30. apr. 2024
Dear Aisling,We very much appreciate your comments regarding your stay at the Novotel Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Dorcas B.Reservation Manager

8/10 – Bra

Aleksander og Picton

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
nice room and view from the 16 th floor!
Bodde her 1 natt i april 2024
Svar fra Dorcas den 30. apr. 2024
Dear Aleksander,We very much appreciate your comments regarding your stay at the Novotel Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Dorcas B.Reservation Manager

6/10 – Grei

Tara

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 6 netter i april 2024
Svar fra Dorcas den 19. mai 2024
Dear Tara,Thank you for your rating.Kind Regards,Dorcas

6/10 – Grei

David

Likte: Renhold og personale og service
Bodde her 6 netter i april 2024
Svar fra Dorcas den 30. apr. 2024
Dear David,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Best Regards,Dorcas B.Reservation Manager

10/10 – Utmerket

Nathalie Anne-Marie og Wellington

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a great stay. Comfortable room with amazing views. Sheridan at reception was lovely and really made my stay a wonderful experience.
Bodde her 7 netter i april 2024
Svar fra Dorcas den 24. apr. 2024
Dear Nathalie Anne-Marie,We very much appreciate your comments regarding your stay at the Novotel Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team and Sheridan. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Dorcas B.Reservation Manager

8/10 – Bra

Anjelika

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were lovely, quiet enough for the area its in. Clean rooms
Bodde her 2 netter i april 2024
Svar fra Dorcas den 30. apr. 2024
Dear Anjelika,We very much appreciate your comments regarding your stay at the Novotel Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Dorcas B.Reservation Manager

10/10 – Utmerket

Naomi

Bodde her 7 netter i april 2024
Svar fra Dorcas den 13. mai 2024
Hi Naomi,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

8/10 – Bra

Sarah

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had to pay extra for car parking, buffet breakfast was expensive for what was on offer and the amount of people
Bodde her 7 netter i april 2024
Svar fra Dorcas den 22. apr. 2024
Dear Sarah,Thank you for taking the time to tell us about your experience at the Novotel Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Dorcas B.Reservation Manager

10/10 – Utmerket

Nicola

Reiste med familie
Likte: Personale og service og fasiliteter
Excellent view and great room for our family
Bodde her 5 netter i april 2024
Svar fra Dorcas den 22. apr. 2024
Hi Nicola,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

4/10 – Dårlig

Kathryn

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We were in the renovated section The room was fine however you can hear everything including the lift doors constantly going up and down and opening Had to ask reception to fill body wash as when we arrived there was none and rubbish and dropped food was left in the hall way for days. Location was the only positive.
Bodde her 4 netter i april 2024
Svar fra Dorcas den 22. apr. 2024
Dear Kathryn,Thank you for taking the time to tell us about your experience at the Novotel Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Dorcas B.Reservation Manager

6/10 – Grei

Louisa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It's a great hotel with great location but some of my clothes were stolen out of the guest dryer machines. And a pair of shorts also taken from the room. When i reported it to front desk, the lady didn't really know what to do. So whoever took them, needs it more than us
Bodde her 2 netter i april 2024
Svar fra Dorcas den 18. apr. 2024
Dear Louisa ,Thank you for taking the time to tell us about your experience at the Novotel Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Dorcas Reservation

10/10 – Utmerket

Zlatko

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Dorcas den 11. apr. 2024
Dear Zlatko,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,

6/10 – Grei

Jason

Pool area needs modernising Room was nice Staff forgot to clean the room
Bodde her 4 netter i april 2024
Svar fra Dorcas den 9. apr. 2024
Dear Jason,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Best Regards,Dorcas B.Reservation Manager

10/10 – Utmerket

Balwinder

Bodde her 2 netter i april 2024
Svar fra Dorcas den 24. apr. 2024
Hi Balwinder,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5 out of 5 rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

6/10 – Grei

Peter

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
a lot more run down than 1 year ago when we stayed, lifts not working, no parking even though we paid for it, great location, just not run as it was
Bodde her 5 netter i mars 2024
Svar fra Dorcas den 5. apr. 2024
Dear Peter ,Thank you for taking the time to tell us about your experience at the Novotel Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Dorcas B.Reservation Manager

8/10 – Bra

Aimee og West End

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Got to the property to be told they’re now cashless and also can’t use Apple Pay which was almost a disaster as I don’t carry a physical debit card with me anymore. This info should be notified when booking property this is my 3rd trip in 4 months and the first I was aware of the change of process. Other than that bed was so comfy best sleep I’ve had in weeks and Sheridan at front desk is consistently lovely and helpful at every checkin.
Bodde her 1 natt i mars 2024
Svar fra Dorcas den 3. apr. 2024
Dear Aimee,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Best Regards,Dorcas B.Reservation Manager

10/10 – Utmerket

LEONARD

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i februar 2024
Svar fra Dorcas den 3. apr. 2024
Hi Leonard,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Second time staying here and they were excellent both times. Clean, great location and great breakfast
Bodde her 10 netter i mars 2024
Svar fra Dorcas den 3. apr. 2024
Good Day David,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

8/10 – Bra

Binita

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Dorcas den 3. apr. 2024
Hi Binita,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 4-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

8/10 – Bra

William

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service was good and the staff friendly .
Bodde her 2 netter i mars 2024
Svar fra Dorcas den 26. mars 2024
Hi WIlliam,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 4-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

10/10 – Utmerket

Mustafa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 5 netter i januar 2024
Svar fra Dorcas den 26. mars 2024
Hi Mustafa,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

10/10 – Utmerket

Brodie-Lee

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Dorcas den 26. mars 2024
Hi Brodie-Lee,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

8/10 – Bra

Masahiko

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location.
Bodde her 5 netter i mars 2024
Svar fra Dorcas den 26. mars 2024
Hi Masahiko,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

10/10 – Utmerket

Brooke

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Dorcas den 26. mars 2024
Hi Brooke,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

10/10 – Utmerket

Jason

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy and quick check-in and check-out. Lift was super fast! Food options on-site and within easy walking distance. Staff helpful and friendly. Will stay again when in town.
Svar fra Dorcas den 26. mars 2024
Hi Jason,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

6/10 – Grei

Barry

Reiste med partner
Likte: Renhold
If you enjoy the sound of loud clubbing and dance music from surrounding premises punctuating your sleep until 4am on a Sunday morning go right ahead.
Bodde her 1 natt i mars 2024
Svar fra Dorcas den 26. mars 2024
Dear Barry,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Best Regards,Dorcas B.Reservation Manager

6/10 – Grei

Mahran D

Likte ikke: Renhold
Bodde her 7 netter i mars 2024
Svar fra Dorcas den 26. mars 2024
Hi Mahran D,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 3-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

10/10 – Utmerket

James

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent central location, never thought i would like surfers paradise but glad to be proven wrong. Hotel staff were excellent and the view from the 33rd floor was awesome.
Bodde her 7 netter i mars 2024
Svar fra Dorcas den 26. mars 2024
Hi James,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

10/10 – Utmerket

Dobrica

Bodde her 5 netter i mars 2024
Svar fra Dorcas den 5. apr. 2024
Hi Dobrica,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

10/10 – Utmerket

Tomoko

Bodde her 2 netter i mars 2024
Svar fra Dorcas den 3. apr. 2024
Hi Tomoko,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager