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Anmeldelser av Hope Harbour Hotel

3 out of 5
Hope Harbour Hotel
11 John Lund Dr, Hope Island, QLD

Anmeldelser

6,2
Rangering på 10 − Utmerket. 63 av totalt 281 anmeldelser." "
Rangering på 8 − Bra. 62 av totalt 281 anmeldelser." "
Rangering på 6 − Grei. 45 av totalt 281 anmeldelser." "
Rangering på 4 − Dårlig. 52 av totalt 281 anmeldelser." "
Rangering på 2 − Forferdelig. 59 av totalt 281 anmeldelser." "

6,4/10

Renhold

6,4/10

Personale og service

6,4/10

Fasiliteter

5,8/10

Overnattingsstedets bygg og tilstand

6,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Melissa

Reiste med familie og små barn
Likte: Renhold og personale og service
Don’t book here unless you have your own transport. I didn’t realise the nearest bus station was 3km away, which is technically walking distance but with two small kids, it was horrible and took up to 60 minutes to walk. The property was slightly dated with only one working pool. Breakfast was expensive with limited options. Probably wouldn’t ever come back but it wasn’t terrible
Bodde her 4 netter i mai 2024

2/10 – Forferdelig

Ankita

Likte: Renhold
Bodde her 1 natt i mai 2024

8/10 – Bra

Tetsuya

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
若干古びて見えますが、元一流ホテルだったみたいで豪華な設備でした。部屋には洗濯乾燥機があり、洗濯出来てとても助かりました。また次回も利用したいです。
Bodde her 3 netter i mai 2024

8/10 – Bra

Kylie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Taylor

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location with shops just up the road. View was excellent. Shower had awesome water pressure and the beds were comfy!
Bodde her 1 natt i mai 2024

8/10 – Bra

Jeff

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very unexpected being a person born & raised in this region, very nice we loved it
Bodde her 6 netter i mai 2024

6/10 – Grei

Paul

Bodde her 2 netter i april 2024

10/10 – Utmerket

Paramjeet

Bodde her 1 natt i april 2024

10/10 – Utmerket

Evelyn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Price of course but quality is wonderful
Bodde her 1 natt i april 2024

8/10 – Bra

Rajneel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean room with quiet living near Gold Coast surroundings
Bodde her 1 natt i april 2024

8/10 – Bra

Jessica

Bodde her 1 natt i april 2024

10/10 – Utmerket

Mary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love this quiet hotel in Hope Island area..its very convenient to other attractions and shopping...the rooms are larger and clean with great marina or pool views..the food is very good value and generous and the staff are very friendly and helpful :)
Bodde her 4 netter i april 2024

2/10 – Forferdelig

Ganzorig

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our room was very uncomfortable, the room had a very bad smell , dirty poorly cleaned and the reception was not available half the time. There was a vomit stain that was not cleaned. Very poor service.
Bodde her 2 netter i mars 2024

4/10 – Dårlig

Alfy

Forretningsreisende
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Very run down and old style, definitely needs a facelift in the rooms. The lobby is pretty grand but rooms lack.
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Mark

Likte ikke: Personale og service
Zero care. I tried to cancel the booking due to personal reasons. I rang the property several times without answer. Expedia tried to contact the property without answer. They did not call me back. I was still charged regardless.
Bodde her 1 natt i mars 2024

8/10 – Bra

Elliot

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Awesome
Bodde her 14 netter i mars 2024

6/10 – Grei

Lauren

Reiste med familie
Likte: Fasiliteter
It was in a nice location, rooms were clean and beds were comfy with nice linens and amenities. Great price. However reception is only open 2-8pm and no answering machine for a call back which made it hard to get in touch with someone by phone to confirm booking and ask questions etc. Corridor floors need a good vacuum, outdoor tile areas and undercover pathways need a good pressure wash, bathrooms need a bit of paint and shower seals need to have mould removed. Owner was rude at times which was unacceptable and unnecessary. Other staff were lovely and good communicators.
Bodde her 1 natt i mars 2024

8/10 – Bra

Paul

Reiste med partner
Likte: Renhold og personale og service
Comfortable for the one night stay but did need a running repairs needed
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

John

Forretningsreisende
Likte ikke: Personale og service
my deposit was never returned and i couldnt contact the hotel directly goldcoast
Bodde her 1 natt i mars 2024

6/10 – Grei

Jessica

Forretningsreisende
Likte: Renhold og personale og service
The staff were great and helpful. However getting to the room was like a maze, which included having to go down a small flight of stairs, which wouldn’t be an issue except I was travelling with someone who has a disability and stairs are extremely difficult for them. Spa was not working and the shower head was busted. Dropped a piece of paper that went under the bed and when I laid down to pick it up, there was skittles, a toilet roll and other rubbish under bed, which shows the cleaners do not vacuum under there.
Bodde her 2 netter i mars 2024

2/10 – Forferdelig

Ayaka

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
3泊しましたが その間、一度も部屋のクリーニングはなく はじめからどことなく汚いです。 部屋に備え付けであった足拭きタオルもすでに泥みたいなもので汚れてました。 フロントデスクにも19時を過ぎると人がいなくなります。 19時以降にチェックインしたい人もフロント前で困っているのを何組もみました。 安価ですが値段以下です。 あまりおすすめしません。 多くの人の参考になりますように。
Bodde her 1 natt i februar 2024

8/10 – Bra

Wayne

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Yes all good. Just getting a little tired .
Bodde her 2 netter i februar 2024

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The area its in
Bodde her 7 netter i februar 2024

10/10 – Utmerket

Mitchell

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quiet place, good value for money, run on a small crew but good prices.
Bodde her 2 netter i februar 2024

8/10 – Bra

Simon

Reiste med familie
Likte: Personale og service
New ownership is working to get the place up to speed, we enjoyed our stay.
Bodde her 2 netter i februar 2024

6/10 – Grei

shyanne

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not the worst place I’ve stayed, But def needs some improvements. 4 guests to a room. Only provided 2 towels. No bowls to give my children breakfast in. Lots of wear and tear in the room. However the bed was comfortable. Reception staff not overly pleasant.
Bodde her 1 natt i februar 2024

6/10 – Grei

Elizabeth

Reiste med familie
Dated compared to the photos
Bodde her 1 natt i februar 2024

8/10 – Bra

Steve

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Gabrielle

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I will be back very happy clean room very tidy everything worked cold aircon tea coffee plenty of towels. And there is 2pools very clean parking
Bodde her 1 natt i februar 2024

8/10 – Bra

Leo

Likte: Renhold og personale og service
LIKED: PRICE, RELAXED, COURTEOUS, NICE VIEWS BUT; A LITTLE UNCLEAN AND REQUIRES MAINTENANCE.
Bodde her 1 natt i februar 2024

8/10 – Bra

Rob

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Wayne

Reiste med familie og små barn
Likte ikke: Renhold, personale og service og fasiliteter
Location was very good and accessible for our needs. When we checked into our room there were no towels, floor towels or soap. Our 2 children moved a bedside table to find a power point and in doing so came across 2 used condoms. Absolutely disgusted. I spoke with reception and showed them a picture to which they said they would someone up to clean the room and provide all linen. We proceeded to have to ask 4 times before someone came to the room. No apology was given and it seemed to be extremely inconvenient for the lady at reception to also cleaned our room and was also working in the restaurant. Extremely under staffed. Disappointing and will not return.
Bodde her 2 netter i februar 2024

4/10 – Dårlig

Samantha

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel was very old and in need of a refurb
Bodde her 2 netter i februar 2024

8/10 – Bra

Phil

Bodde her 1 natt i februar 2024

2/10 – Forferdelig

DETAO

Bodde her 14 netter i november 2023

8/10 – Bra

Adam

Bodde her 1 natt i februar 2024

6/10 – Grei

Mark og Bristol

Reiste med partner
Likte: Renhold
Although marina view booked, the communal pool was directly outside our ground floor room! Comfortable Bed & linen clean. Luckily we were picked up for evening meal as hotel was limited! Bar was Ok
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Nathan

Reiste med familie og små barn
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Internet wasn’t working went to the office 3 times They said they’d come n check and fix it but never did Cracked tiles at entry to bathroom
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Peter

Likte ikke: Personale og service
Had difficultly with the reception staff in attempting to change booking date. would not respond to calls and emails -- no call backs - poor communication.
Bodde her 3 netter i februar 2024

2/10 – Forferdelig

Matthew

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First room key was a dud. Second room had lights, but fridge, tv,etc,didn’t work, but found out they didn’t work till too late at night. Rang the next day to get it sorted before I got back, but wasn’t so had to search for someone to fix it….
Bodde her 2 netter i februar 2024

8/10 – Bra

Roy

Likte: Renhold og personale og service
Comfortable room. Property itself appears dated and in need of an update.
Bodde her 2 netter i desember 2023

8/10 – Bra

Tim

Reiste med familie
Likte: Personale og service og fasiliteter
It's a budget hotel with a great view into marina harbour. The place was designed well. However the maintenance was not keeping up with the deteriorating interior. I helped repair two door lights with my skills. If properly managed, I reckon it should've been one of the best hotel in the location.
Bodde her 2 netter i februar 2024

6/10 – Grei

Frank

Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Taj

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
D
Bodde her 1 natt i februar 2024

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Ok
Ok
Bodde her 2 netter i januar 2024

10/10 – Utmerket

rahim

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was cheap and clean and had everything you need in there
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Steven

Reiste med partner
Poor housekeeping. Lift breakdown dirty pool
Bodde her 2 netter i januar 2024

8/10 – Bra

Tomasi

Bodde her 1 natt i januar 2024

6/10 – Grei

Anthony

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 6 netter i januar 2024

6/10 – Grei

Michael

Reiste med partner
The room was very clean but outside in the halls were dirty. The lifts were out so we had to use the stairs. The stairwells were very dirty, absolutely disgusting.
Bodde her 2 netter i januar 2024