Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 1542 av totalt 2651 anmeldelser." "
10 – Utmerket
1 542
Rangering på 8 − Bra. 850 av totalt 2651 anmeldelser." "
8 – Bra
850
Rangering på 6 − Grei. 182 av totalt 2651 anmeldelser." "
6 – Grei
182
Rangering på 4 − Dårlig. 52 av totalt 2651 anmeldelser." "
4 – Dårlig
52
Rangering på 2 − Forferdelig. 25 av totalt 2651 anmeldelser." "
2 – Forferdelig
25
8,8/10
Renhold
8,6/10
Personale og service
8,8/10
Fasiliteter
8,8/10
Overnattingsstedets bygg og tilstand
8,6/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
Andrine
28. feb. 2023
Likte: Renhold og romkomfort
Andrine
Bodde her 7 netter i februar 2023
10/10 – Utmerket
Verifisert reisende
11. mars 2020
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 4 netter i mars 2020
10/10 – Utmerket
Erica
7. feb. 2020
Erica
Bodde her 5 netter i januar 2020
8/10 – Bra
Verifisert reisende
22. nov. 2019
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Flott leilighet og flott beliggenhet. WI-FI kunne fungert bedre.
Verifisert reisende
Bodde her 16 netter i oktober 2019
10/10 – Utmerket
Mona
23. juli 2018
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mona
Bodde her 4 netter i juli 2018
6/10 – Grei
Cheryll
Reiste med partner, Reiste med familie
24. mai 2024
Likte: Renhold og fasiliteter
Police were there when we showed up. Fire alarm went off when we were there. It rained and never even fit to sit outside. Was there for four nights. Carpet smelled.
Cheryll
Bodde her 3 netter i april 2024
Svar fra Jai den 27. mai 2024
Dear Cheryll,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you encountered during your stay.The presence of the police and the fire alarm incident are certainly not reflective of the typical experience we strive to offer our guests. We regret that these unexpected events disrupted your stay. Additionally, we are sorry to hear about the rain affecting your ability to enjoy the outdoor areas and the condition of the carpet in your room. While we can't help the weather or police keeping our community safe with welfare checks, we have addressed the issue with the carpet. Your feedback is invaluable. We are committed to improving our services and facilities to provide a more comfortable and enjoyable experience for all our guests.We appreciate your understanding and hope you will consider giving us another opportunity to provide you with a better stay in the future.Sincerely,JaiArtique Resort
10/10 – Utmerket
Mustafa
24. mai 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
nice and beautiful place to stay
Mustafa
Bodde her 4 netter i mai 2024
Svar fra Jai den 27. mai 2024
Dear Mustafa,Thank you for your wonderful review and for choosing Artique Resort for your stay! We are delighted to hear that you found our resort a nice and beautiful place to stay.Your kind words and perfect rating are greatly appreciated, and we’re thrilled that you enjoyed your time with us. We look forward to welcoming you back for another fantastic stay.Warm regards,JaiArtique Resort
8/10 – Bra
Lipo
Reiste med familie
19. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Stayed here many time before, love the apartments only issue was internet not very good
Lipo
Bodde her 2 netter i mai 2024
Svar fra Jai den 20. mai 2024
Dear Lipo,Thank you for your loyalty and for sharing your feedback on Expedia. We're delighted to hear that you love our apartments and continue to choose Artique Resort for your stays.We apologize for the inconvenience caused by the internet during your recent visit. We're actively working on improvements to ensure a better experience for our guests. Your feedback is invaluable and helps us enhance our services.We look forward to welcoming you back soon and providing you with an even more enjoyable stay.Best regards,JaiArtique Resort
10/10 – Utmerket
Paul
Reiste med familie
17. mai 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Really enjoyable stay with super accommodating management and staff. Thank you
Paul
Bodde her 3 netter i mai 2024
Svar fra Jai den 20. mai 2024
Dear Paul,Thank you for your wonderful review and for choosing Artique Resort! We're thrilled to hear that you had a really enjoyable stay and found our management and staff super accommodating. Your kind words are greatly appreciated and motivate our team to continue delivering exceptional service.We look forward to welcoming you back for another fantastic stay in the future.Warm regards,JaiArtique Resort
8/10 – Bra
Jon
15. mai 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Jon
Bodde her 5 netter i mai 2024
Svar fra Jai den 16. mai 2024
Dear Jon,Thank you for taking the time to share your feedback with us. We're pleased to see that you enjoyed your stay at Artique Resort.We're always striving to provide the best possible experience for our guests, so if there's anything specific you think we could improve upon, please don't hesitate to let us know. Your input is invaluable to us as we continue to enhance our services and facilities.We hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.Warm regards,JaiArtique Resort Management
10/10 – Utmerket
dohyung
12. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very awesome place. A
dohyung
Bodde her 6 netter i mai 2024
Svar fra Jai den 16. mai 2024
Dear Dohyung,Thank you for your fantastic review! We're thrilled to hear that you found Artique Resort to be an "awesome" place to stay.We strive to create memorable experiences for all our guests, and it's wonderful to know that we succeeded during your visit. If there's anything specific you loved about your stay or any suggestions you have for improvement, we'd love to hear them!We hope to have the pleasure of welcoming you back to Artique Resort in the future for another enjoyable stay.Warm regards,JaiArtique Resort Management
6/10 – Grei
Natalie
8. mai 2024
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Natalie
Bodde her 4 netter i mai 2024
Svar fra Jai den 16. mai 2024
Dear Natalie,Thank you for taking the time to share your feedback with us. We appreciate your honesty and regret to hear that your experience at Artique Resort fell short of your expectations.We take all guest feedback seriously, and we would love to learn more about your stay to better understand how we can improve. If you have any specific concerns or suggestions you'd like to share with us, please don't hesitate to reach out.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay that meets or exceeds your expectations.Warm regards,JaiArtique Resort
10/10 – Utmerket
Murray
Reiste med partner
8. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was excellent and suited our requirements
Murray
Bodde her 5 netter i mai 2024
Svar fra Jai den 16. mai 2024
Dear Murray,Thank you for sharing your feedback with us! We're delighted to hear that your stay at Artique Resort was excellent and perfectly suited to your requirements.Creating memorable experiences for our guests is our top priority, and it's fantastic to know that we hit the mark during your visit. If there's anything specific you loved about your stay or any suggestions you have for improvement, we'd love to hear them!We look forward to welcoming you back to Artique Resort for another exceptional stay in the future.Warm regards,JaiArtique Resort
8/10 – Bra
Joseph
Reiste med familie
7. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
great location was a hiccup on late arrival but was sorted quickly and we had a great holiday. the kids loved the pool and we used the gym and sauna as well. handy location to walk to main streets of surfers.
Joseph
Bodde her 4 netter i april 2024
Svar fra Jai den 16. mai 2024
Dear Joseph,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great holiday at Artique Resort and that our convenient location added to your overall experience.We're sorry to hear about the hiccup during your late arrival, but we're glad to hear that our team was able to quickly resolve the issue for you. It's wonderful to know that the kids enjoyed the pool, and that you were able to take advantage of our gym and sauna facilities as well.We appreciate your feedback and hope to welcome you back to Artique Resort for another memorable stay in the future.Warm regards,JaiArtique Resort
10/10 – Utmerket
Jo Hsuan
Reiste med familie
3. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Good location and near to beach, friendly staffs and lovely room.
Jo Hsuan
Bodde her 3 netter i april 2024
Svar fra Reception den 4. mai 2024
We're thrilled to hear that you enjoyed our convenient location near the beach and found our staff friendly! It's wonderful to know that you had a lovely experience in your room as well. Your kind words mean a lot to us, and we appreciate you taking the time to share your feedback. We look forward to welcoming you back for another fantastic stay in the future!
10/10 – Utmerket
Jeanette
1. mai 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Good location. Nice apartment.
Jeanette
Bodde her 3 netter i april 2024
Svar fra Reception den 4. mai 2024
Thank you for your concise and positive feedback! We're delighted to hear that you found our location convenient and enjoyed your stay in our apartment. If there's anything specific you appreciated about your experience or if you have any suggestions for improvement, please feel free to share. We hope to have the pleasure of hosting you again in the future.
6/10 – Grei
Quan
Reiste med familie
29. apr. 2024
Likte: Fasiliteter
Good Seaview, a large apartment but not very clean. Friendly staff, have a little bit of trouble when we pick up the key after hour.
Quan
Bodde her 4 netter i april 2024
Svar fra Rachel den 4. mai 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the Seaview and found our staff friendly. However, we apologize for any inconvenience you experienced during the key pickup after hours and for the cleanliness issue you encountered. Please be assured that we take cleanliness very seriously, and we will address this with our housekeeping team to ensure a higher standard moving forward. We appreciate your valuable input, and we hope to have the opportunity to welcome you back for an improved experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
6/10 – Grei
Indrajeetsinh
Reiste med partner
28. apr. 2024
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Good communication and close to the veach and shopping.
Indrajeetsinh
Bodde her 8 netter i april 2024
Svar fra Rachel den 4. mai 2024
Thank you for your positive feedback! We're delighted to hear that you found our communication effective and enjoyed the convenience of our proximity to the beach and shopping areas. Providing a great experience for our guests is our top priority, and we're thrilled that we met your expectations. We look forward to welcoming you back in the future!
10/10 – Utmerket
Melissa
19. apr. 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very tidy room with great outlook across city and water view too. Secure access and great facilities and parking. Very friendly host staff
Melissa
Bodde her 3 netter i april 2024
Svar fra Jai den 22. apr. 2024
Dear Melissa,Thank you for your wonderful review and perfect rating! We're delighted to hear that you enjoyed your stay at Artique Resort. Providing a tidy room with stunning views of the city and water is what we strive for, and we're thrilled that you found our facilities and parking to be great as well. Our team takes great pride in offering friendly and attentive service, and we're glad that you experienced this during your time with us. We can't wait to welcome you back for another enjoyable stay!Warm regards,JaiArtique Resort
8/10 – Bra
Isapela
2. apr. 2024
Likte: Overnattingsstedets bygg og tilstand
Isapela
Bodde her 3 netter i mars 2024
Svar fra Jai den 4. apr. 2024
Dear Isapela,Thank you for taking the time to share your feedback with us. We appreciate your valuable input.We're delighted to see that you had a positive experience overall during your recent stay with us. Your satisfaction is our priority, and we're glad to hear that we were able to meet your expectations to a large extent.If there are any specific areas where you feel we could improve to earn that extra star in your rating, we would love to hear from you. Your feedback helps us to continuously enhance our services and ensure that every guest has a fantastic experience with us.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Jai for Artique Resort
10/10 – Utmerket
Melanie
24. mars 2024
Melanie
Bodde her 3 netter i mars 2024
Svar fra Jai den 17. mai 2024
Dear Melanie,Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had an exceptional experience at Artique Resort. It’s always our goal to provide our guests with top-notch service and unforgettable stays, so it’s incredibly rewarding to know we met your expectations. We hope to welcome you back to our resort soon for another amazing visit. If there’s anything specific you’d like for your next stay, please don’t hesitate to let us know.Warm regards,JaiArtique Resort Team
8/10 – Bra
Evgueni
8. mars 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Evgueni
Bodde her 4 netter i februar 2024
10/10 – Utmerket
Kara
3. mars 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Kara
Bodde her 5 netter i februar 2024
10/10 – Utmerket
Sameer
Reiste med familie
2. mars 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
One of the best hotel in surfers paradise, only the downside was one of the lift was out of service which caused delays and inconvenience.
Sameer
Bodde her 4 netter i februar 2024
Svar fra Jai den 9. mars 2024
Dear Sameer,Thank you for choosing Artique Surfers Paradise and for taking the time to share your positive feedback with us on Expedia. We're delighted to hear that you consider us one of the best resorts in Surfers Paradise!We regret any inconvenience resulting from the upgrades to our second elevator. Our team is dedicated to ensuring all our facilities are fully operational and equipped with the latest features to guarantee a seamless experience for our guests. Please be assured that renovations on our second elevator are now completed.We truly appreciate your kind words, and we hope to have the pleasure of welcoming you back to Artique Surfers Paradise for another outstanding stay in the future.Warm regards,Jai for Artique Resort
8/10 – Bra
Zara
28. feb. 2024
Zara
Bodde her 14 netter i februar 2024
Svar fra Jai den 17. mai 2024
Dear Zara,Thank you for taking the time to share your experience and for giving us a 4-star rating! We’re delighted to hear that you enjoyed your stay at Artique Resort.If there’s anything we could have done to make your visit even better, we’d love to hear your feedback. Our team is always striving to improve and provide the best possible experience for our guests.We hope to have the pleasure of welcoming you back in the near future for an even more enjoyable stay.Warm regards,JaiArtique Resort Team
10/10 – Utmerket
Linda
Reiste med familie
26. feb. 2024
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
WOW!! This place was stunning. We got to stay on the 25th floor and it was magnificent. Beautiful 2 bedroom apartment, all the facilities, wrap around balcony. The only downside was i feel it needs blackout curtains or something for the lounge/dining as that sunrise was a killer. The apartment was very bright and warmed up very quick by 8am. The bedrooms did have darkened curtains, so it was all good there. I would still return though
Linda
Bodde her 2 netter i februar 2024
Svar fra Jai den 2. mars 2024
Dear Linda,Thank you for choosing Artique Resort and for sharing your wonderful experience with us! We're thrilled to hear that you found your 25th-floor apartment to be magnificent! Our team takes great pride in providing spacious and beautifully appointed accommodations, complete with all the facilities you need for a comfortable stay.Your feedback regarding the lounge/dining area is greatly appreciated. We'll definitely look into options for enhancing the blackout features to ensure our guests enjoy the perfect balance of light and shade throughout their stay.We can't wait to welcome you back for another unforgettable experience. Until then, we wish you many more memorable adventures!Warm regards,Jai for Artique Resort
6/10 – Grei
Roula
Reiste med en gruppe
25. feb. 2024
Likte: Fasiliteter
Likte ikke: Renhold
Great location. Unit a bit outdated but still nice. Views from balcony are nice. Facilities are great. But Cleaning standards not great, toilets, showers not clean, unit smells funny.
Roula
Bodde her 4 netter i februar 2024
Svar fra Jai den 2. mars 2024
Dear Roula,Thank you for choosing Artique Resort and for taking the time to share your feedback with us. We're pleased to hear that you enjoyed our great location, nice views from the balcony, and great facilities.We apologize for any inconvenience caused by the cleanliness standards during your stay. Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we regret if we fell short of your expectations in this regard. Rest assured, we'll address your concerns with our housekeeping team to ensure that such issues are promptly rectified and that our units meet the highest standards of cleanliness.We appreciate your valuable feedback as it helps us improve and provide better experiences for our guests. We hope to have the opportunity to welcome you back in the future and to exceed your expectations on your next visit.Warm regards,Jai for Artique Resort
8/10 – Bra
Theodore
25. feb. 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Theodore
Bodde her 8 netter i februar 2024
8/10 – Bra
Acacia
21. feb. 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Acacia
Bodde her 4 netter i februar 2024
10/10 – Utmerket
Valentino
Reiste med partner
19. feb. 2024
Property had so many bonus amenities ( full gym facility, pool, hot tub, sauna, steam room) and was so close to everything (beach, restaurants, stores, public transportation, etc)
Valentino
Bodde her 4 netter i februar 2024
Svar fra Jai den 2. mars 2024
Dear Valentino,Thank you for choosing Artique Resort and for sharing your delightful experience with us! We're thrilled to hear that you enjoyed our wide range of bonus amenities, including the full gym facility, pool, hot tub, sauna, and steam room. Providing our guests with top-notch facilities for relaxation and recreation is one of our main priorities.We're also delighted that you found our resort conveniently located near everything you needed, from the beach and restaurants to stores and the tram. We strive to offer our guests a seamless experience where everything they desire is within easy reach.Your feedback motivates us to continue delivering exceptional experiences to all our guests. We can't wait to welcome you back for another fantastic stay at Artique Resort!Warm regards,Jai for Artique Resort
10/10 – Utmerket
Daryl
Reiste med familie
17. feb. 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely love staying here, this is our 3rd time and we will definitely be back again.
Daryl
Bodde her 7 netter i februar 2024
Svar fra Jai den 2. mars 2024
Dear Daryl,Thank you for choosing Artique Resort as your preferred destination, and for sharing your wonderful feedback with us! We're thrilled to hear that you've enjoyed your stay with us not once, but three times now!It's truly heartening to know that you've found Artique Resort to be a place worth returning to. We strive to provide a welcoming and memorable experience for each of our guests, and it's always a pleasure to hear when we've succeeded.We can't wait to welcome you back for your fourth visit and many more to come! Until then, safe travels and warm regards from all of us at Artique Resort.Best regards,Jai for Artique Resort
6/10 – Grei
Bryony
17. feb. 2024
Likte: Fasiliteter
The location was great, and it was very easy to walk to the beach. Unfortunately my apartment wasn’t very clean, and I found a cockroach in the kitchen on my first night. Only one lift was working which meant over ten minute waits for the lift to arrive. The furniture in the apartment was old and stained. The gym and pool areas were good. I arrived in the evening, and after hours check-in was very easy.
Bryony
Bodde her 2 netter i februar 2024
Svar fra Jai den 2. mars 2024
Dear Bryony,Thank you for choosing Artique Resort and for taking the time to share your feedback with us. We're glad to hear that you appreciated our great location and the convenience of walking to the beach.However, we sincerely apologize for the issues you encountered during your stay, including cleanliness concerns in your apartment and the inconvenience caused by the renovations to one of our elevators, we are currently undergoing essential renovations on our second elevator to enhance guest safety and provide access to new features. We anticipate the completion of these upgrades within the upcoming week. Please know that this is not indicative of the high standards we aim to maintain.Our team takes all feedback seriously, and we will address these issues promptly to ensure they are resolved and do not recur in the future. We're pleased to hear that you found our after-hours check-in process easy and that you enjoyed our gym and pool areas.We value your feedback as it helps us improve and provide better experiences for our guests. We hope to have the opportunity to welcome you back in the future and to exceed your expectations on your next visit.Kind regards,Jai for Artique Resort
8/10 – Bra
EUNHYE
14. feb. 2024
Likte: Renhold og romkomfort
골드코스트에 온다면 추천해볼 숙소입니다.
프론트에서 친정히 응대해서 좋았어요.
승강기가 1개가 고장나서 그것은 불편했습니다.
방은 엄청 크고 넓어서 편하게 사용했습니다.
숙소뷰도 너무 좋아요!
내부 시설은 조금 오래돼서 사용감이 있는 것 같았어요!
EUNHYE
Bodde her 1 natt i februar 2024
2/10 – Forferdelig
Debbie
12. feb. 2024
Likte ikke: Renhold
1 lift was not working properly serving 30 floors. The room we were given smelt like someone had been sick in it it was dirty and not as the pictures had shown at all. We were told the guy before had also checked out.
Debbie
Bodde her 3 netter i februar 2024
4/10 – Dårlig
Joseph
Reiste med partner
7. feb. 2024
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Unit in poor condition and old furniture ready to head to the tip. Lifts not working properly, air conditioning not working proper in lifts and building. Do not recommend.
Joseph
Bodde her 3 netter i februar 2024
Svar fra Jai den 8. feb. 2024
Dear Joseph,Thank you for sharing your feedback with us regarding your recent stay. We are deeply disappointed to learn that your experience did not meet your expectations.We sincerely apologize for the condition of the unit you stayed in and for any inconvenience caused by the old furniture. Maintaining a high standard of accommodation is of utmost importance to us, and we regret that we fell short in this regard. Please know that we take your comments seriously, and we will address the condition of the unit and furniture promptly.We also apologize for the inconvenience caused by the elevators. Your comfort and safety are our top priorities, and we are currently finishing upgrades to one elevator, the other was finished at the end of last year. This is to ensure a more pleasant experience for our guests.Your feedback is invaluable to us as it helps us identify areas for improvement, and we appreciate you bringing these matters to our attention.We understand that your experience may have left you feeling disappointed, but we sincerely hope that you will reconsider and give us another opportunity to provide you with a more enjoyable stay in the future.If you do decide to return, please feel free to reach out to us directly so that we can ensure that your next stay with us exceeds your expectations.Warm regards,JaiArtique Resort
2/10 – Forferdelig
mike
Reiste med partner
6. feb. 2024
Likte ikke: Fasiliteter
Only one lift operating for 30 Floors
mike
Bodde her 2 netter i februar 2024
Svar fra Jai den 8. feb. 2024
Hello Mike,Thank you for staying with Artique Resort. We are presently in the process of implementing essential upgrades to one of our elevators. This routine enhancement is vital to incorporate new technology and preempt potential issues with the elevator in the future. We sincerely appreciate your understanding and patience as we endeavor to improve our facilities for your comfort and safety.We hope you will consider giving us another chance to provide you with the exceptional stay that you deserve.Kind regards,Jai for Artique Resort
8/10 – Bra
Marise Carla
5. feb. 2024
Likte: Overnattingsstedets bygg og tilstand
Marise Carla
Bodde her 7 netter i januar 2024
10/10 – Utmerket
Ross
Reiste med partner
4. feb. 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great pool area, essy walk to patrolled beach
Ross
Bodde her 11 netter i januar 2024
Svar fra Jai den 8. feb. 2024
Dear Ross,Thank you for taking the time to share your positive experience with us on Expedia! We are delighted to hear that you enjoyed our fantastic pool area and appreciated the two minute walk to the beach.Ensuring our guests have a relaxing and enjoyable stay is our top priority, and we are thrilled that we were able to meet your expectations during your time at Artique Resort.Your feedback is invaluable to us, and we sincerely appreciate your kind words. Should you plan to visit again in the future, please do not hesitate to reach out to us directly. We would love to welcome you back for another wonderful stay.Warm regards,JaiArtique Resort Management Team
8/10 – Bra
ERIC
Reiste med familie
1. feb. 2024
Hotel satisfausant dans l'ensemble,
On aurait souhaité un geste de l'hotel pour le check out
Nous étions obligé de rester 5h dans le hall avec nos valises car il fallait rendre la chambre pour 10H et la navette était à 15H
ERIC
Bodde her 10 netter i januar 2024
Svar fra Jai den 8. feb. 2024
Dear Guest,Thank you for choosing to stay with us and for sharing your feedback regarding your recent experience at our hotel. We are pleased to hear that overall, your stay was satisfactory.However, we regret to learn about the inconvenience you experienced during check-out. We understand how frustrating it must have been to have to wait in the lobby with your suitcases, this is why we always offer a pool fob to access all of our facilities while you wait to depart. We can not guarantee a late check out as we aim to have apartment's ready for check-in by 2PM. If a late checkout is a must, we highly recommend booking an extra night.Please accept our sincerest apologies for any inconvenience caused by the gap between your check-out time and shuttle departure time. Your comfort and convenience are of utmost importance to us.We would love to welcome you back for your next vacation!Warm regards,Jai for Artique Resort
8/10 – Bra
Marco
Reiste med partner
31. jan. 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Only a 10 minute walk to cavil Avenue and 100 meters to the beach. Pool, gym, spa and sauna 👍
Marco
Bodde her 6 netter i januar 2024
Svar fra Jai den 8. feb. 2024
Dear Marco,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our great location, with its convenient proximity to Cavill Avenue and the beach. It's wonderful to know that you found our pool, gym, spa, and sauna to your liking as well! Next time do not forget to check out our private theatre :)Your positive feedback is truly appreciated, and it encourages us to continue providing excellent service and facilities to our guests.We look forward to welcoming you back to Artique Resort for another enjoyable stay in the future.Kind regards,JaiArtique Resort
8/10 – Bra
Asha
28. jan. 2024
Likte: Fasiliteter
Nicely kept, a distance from most shops and restaurants, easy with local transit
Asha
Bodde her 3 netter i januar 2024
Svar fra Jai den 8. feb. 2024
Dear Asha,Thank you for taking the time to leave us a review. We're glad to hear that you found our resort to be nicely kept during your stay.We understand that our location, while offering tranquility, may require some transit for access to shops and restaurants. Luckily we are a three minute walk from the tram which will take you pretty much anywhere on the Gold Coast you could want to travel! From Broadbeach's Pacific Fair (extending to Miami soon!) to Helensvale's train station. The Northcliffe Surf Club is always my first go to when recommending a restaurant just 5 minutes walk away.Your input helps us improve, and we hope to have the opportunity to welcome you back and provide an even better experience during your next visit.Kind regards,JaiArtique Resort
4/10 – Dårlig
Tu Lien Lam
Reiste med familie
23. jan. 2024
Parking was a big issue. No designated parking given to each booking. Sometimes could notnfindnparking when returned bacl to hotel after 7pm. Had to come back hotel early to ensure available parking. Easy eay to solve problem is to allocate parking bay to each hotel stayer so those that have two cars cannot take other stayers parking.
Also.despite two lifts operating had to wait a long time for lift to reach level. Would squash into a full lift as not sure when next lift would come.
Room itself was comfortabke and adequate. However due to above two reasons would rather not stay again.
Tu Lien Lam
Bodde her 7 netter i januar 2024
10/10 – Utmerket
Emma
22. jan. 2024
Emma
Bodde her 4 netter i januar 2024
8/10 – Bra
Rose
Reiste med familie
22. jan. 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Me and my two boys stayed at Artique and we enjoyed the view of ocean. The property was really good with two balconies an amazing city view too .
Rose
Bodde her 8 netter i januar 2024
Svar fra Jai den 8. feb. 2024
Dear Rose,Thank you for taking the time to share your experience with us. We're thrilled to hear that you and your boys enjoyed your stay at Artique Resort and appreciated the beautiful ocean view from your room.It's fantastic to know that you found our property to be accommodating, with two balconies offering amazing city views as well. We strive to provide our guests with memorable experiences, and we're delighted that we could contribute to your enjoyment during your time with us.We appreciate your feedback and hope to have the pleasure of welcoming you and your family back for another memorable stay in the future.Warm regards,Jai for Artique Resort
10/10 – Utmerket
Steve
22. jan. 2024
Steve
Bodde her 6 netter i januar 2024
6/10 – Grei
Anthony
Reiste med familie
21. jan. 2024
Likte ikke: Overnattingsstedets bygg og tilstand
Property in a good location and nice pool area but rooms are tired with things like the sofa covered in stains. Only two lifts for 30 floors so long waits when busy or one lift is out! Several times arriving back late no parking available in the underground car park. Reception team were very nice and super helpful.
Anthony
Bodde her 6 netter i januar 2024
6/10 – Grei
Alexandra
Reiste med partner
21. jan. 2024
Likte: Renhold og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Drainage in the bathroom was terrible. Water constantly leaking from a closed space in the bathroom. The lifts are not communicating which meant that often you were watching them go past your floor several times before one came for you. The pillows were extremely uncomfortable.
Alexandra
Bodde her 8 netter i januar 2024
8/10 – Bra
Augenia
Reiste med familie
18. jan. 2024
Likte: Renhold
The lifts in this property are not enough for the high season occupancy. There are two lifts and for the first half of the stay one of them was out of order.
When it was repaired it still wasn't enough to keep up with the traffic.
Otherwise, it was a good stay, thanks
Augenia
Bodde her 7 netter i januar 2024
10/10 – Utmerket
BILL
Reiste med partner
17. jan. 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
BILL
Bodde her 5 netter i desember 2023
10/10 – Utmerket
Mike
Reiste med familie
17. jan. 2024
Likte: Renhold og romkomfort
Even better than expected
The unit was bigger than expected and had all the necessities, would definitely stay here again. One of the lifts was under repair when we arrived and looking back at other reviews had been down a while, but this was fixed towards the end of the stay and what a difference having the 2nd lift made. We had an ocean view on 17th floor and was good view and nice outdoor deck. Had problems with availability of car park in the building despite one park per unit, but this looked to be an issue with a resident purposely parking their merc across their park + a hotel park to stop people parking next to them. This wasn't a case of bad parking but done daily. Suspect there may have been some people with multiple cars as well. This meant we had to park on nearby streets if we came back past about 7 at night at which point all the H parks were used.