Hoteller i Genoa

«The room smelled of mould, uncomfortable beds and the bathroom wasn’t very clean»

«Friendly staff at front desk & kitchen. Clean, comfortable bed. Needs renovation. Old stained carpet in room. No coffee at breakfast. Machine empty and broken.»

«I checked in to a room with someone else's belonging already there.. they double booked the room.. then found a soiled restroom and when I called they said.. we didn't see anything we were just there.. I said I'm sorry you didn't lift the lid.. but my son went to use the restroom and found .. well you know under the seat»

«Upon arrival, there was one person already checking in. I am newly disabled, so just getting from the Uber to the desk was a challenge. Donna, the person working the desk did nothing but complain to someone on the phone about being tired.As she was finishing checking in the man ahead of me, another person walked up. It was immediately obvious she and Donna have some relationship, and Donna could barely help me with my check in because they were chatting. I had booked an accessibility room to be ...

«They staff was very polite and helpful the breakfast was wonderful. The room we stayed in was big but the carpet was disgusting and some things were showing a lot of wear. If they would invest in a good carpet cleaning and spruce up the bathroom this would be 5 stars.»

«comfy beds, helpful staff, nice rooms.»

«Great place to stay. The staff was very friendly and rooms were very clean.»

«They had laundry equipment burn up at 11:30pm, didn't get back into the building until 1:00am then they let a family with children pound the floors running an playing until 2:30am. Had to call the front desk on my cell phone because house phone didn't work. Heard the Fire Cheif tell the Hotel this was the second time in a month they responded to the same fire problem.»

«STAY AWAY!»

«The room was really nice, the staff was very friendly and helpful. The free breakfast was pretty nice.»

«My only complaint was the pool was under construction during my visit they're not had a good night's sleep»

«The staff were very friendly and helpful. The establishment however, was very worn and in need of upgrades. The breakfast consisted of donuts and frozen Jimmy Dean sausage biscuits. Nothing fresh. No fruit. I didn’t expect much considering the area we were in but we enjoyed the countryside and visiting the birth place of Loretta Lynn. »

«Owner was very Sweet! Had called to check on my arrival time and I had mentioned in conversation, I forgot my book. He politely offered me books and set some on the end of the bed for my arrival. Very cute and cozy place. Very peaceful to set and read a book at the outside accommodations.»

«Bathtub was stopped up every time the water ran. Room wasn’t as clean as it could’ve been.»

«My wife and I spent 5 nights here,It was very clean,Staff was excellent, Everyone was very kind and helpful, we would stay again for sure.»

«It was okay for the price, peaceful and clean. Sadly the mattress was a bit uncomfortable & springy. I slept on top of the comforter and used my own. My room was clean and smelled great. The tv bit small for king size bed & room size. The channel selection was pretty basic. Small fridge worked. Very small microwave & it was a bit dented up but worked. I wouldn't mind staying there again if the price is right. Ive paid for nicer at same price or cheaper. I was worried about the reviews especially ...

«you have to check in before 10pm or they will cancel your reservation. It doesn’t say this on the site when booking. Also, there isn’t a phone number to call for the front desk to get ahold of anyone at the motel. The number sends you to a call center not located on site. »