Hoteller nær Gem Lake

«Staff was kind and room was cozy! Very comfortable pillows »

«We have stayed here multiple times and loved it in the past. But they definitely seemed to be having less and less amenities and care about their clients. You can't even get a bottle of water or anything to drink if you need something to drink anywhere on the property. The front desk staff could care less about the questions that I was asking them and was getting like short one word answers from two different staff members on two different days it was like I was bothering them by asking them ...

«The room was very nice and very clean. We were there in February so did not use the pool or any amenities. The breakfast was a pleasant surprise. Popcorn in the afternoon and fire pit for s’mores in the evening. I would stay again. »

«The place was clean, warm and comfortable »

«What a great little place to stay! Such friendly staff! We booked a room with balcony and had a great view of the mountains. We will definitely be back! »

«Room was clean areas were nice and well kept will definitely return »

«It was great»

«Bathtub was clogged. Would not drain. Hair dryer broken. And heat bulb in bathroom didn’t work. Got in late and found out on our early start. Was pressed for time to check out before sunrise so no chance to have rectified. When I informed the front desk at checking out, they just said “OK got it.” That’s it, no “I’m sorry about that” or apology or anything. Also, breakfast should start earlier than 7 since many people head out early. »

«Awesome location within Estes Park and beautiful property! »

«It was overall good up until my husband got altitude sickness and we were told by a Dr to get to lower elevation and they wouldn’t refund our money. We still had to pay for another hotel in Denver. »

«Hospitable staff, very clean rooms. Not far from downtown»

«Condo was spacious and clean. Fully equipped kitchen. Setting was lovely overlooking the river. Close to town. We had wished our stay was longer. »

«Such a cute place to stay!»

«Realy a great stay - while the building itself is not new, it is in great shape, very clean and retains some of the "older" hotel features like a spacious room. Great location for easy walk to downtown. Staff were clearly invested in the quality of our stay. Appreciated the offer to stay an additional nite for half price (although probably something offered only during low season.»

«Cute cabin, easy check in, nice hot tub! Great room for the price!»

«They didn’t fill body wash, fee costs. No voucher for breakfast. It was okay»

«Clean room, helpful and friendly staff »

«Amazing, cozy, friendly»