8/10 – Bra
Lars Kristian
8. okt. 2025
Likte: Renhold og romkomfort
There was no communication before arrival, no information on how to access the room was given. We had to call the number provided at the hotels.com webpage, but it was only a pre-recorded voice with information to go to the 'reception' two doors down, however the code did not work. We called hotels.com and they could not reach anybody either. Luck had it that other residents let us into the 'reception' at Sweet Suites, where the telephone voice told us to go, and we found a different phone number. We were given the code to the door and our apartment. A very stressful an unneccesary experience. At least send out information in advance. I have stayed at several hotels where there was no reception, but this was the first time no information was provided in advance. Do better!!!
The area was perfect. The room was really nice and as described on the pictures. It was quiet, comfortable and spotless. Would be even better if there was one more pillow pr person and I suggest the cleaners check the lamps as one was not working on our stay.
There is no WiFi in the apartment which was a big let down.
The only communication we got from Lavoo was an email asking when we would checknout and to give a 10 star rating.... are you joking me? I know Lavoo will answer this post with absolutely no understanding or humbleness, as they have on other revies with less than excellent feedback.
Great room, great area but to stay here you need to have nerves to wait for check in information.
Lars Kristian
Bodde her 3 netter i oktober 2025