Hoteller i Gayles

«A lovely hotel situated in a wonderful location. Staff very attentive, everything was 1st class and as for Peter Smith he played a blinder! We will be back. »

«A warm welcome from all staff for us ( & our Dalmatian who was spoilt rotten!). Food superb and room clean & cosy. Easy beautiful walks on the doorstep. Perfect! »

«Good value stay. Room was clean, tidy and had everything needed. Parking was also very easy on the street outside.»

«I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management.»

«Room was OK but bathroom a little cramped at sink, plus shower difficult to sort out so the water was not red hot. Nice enough hotel breakfast freshly cooked and good.»

«Beautiful room in a beautiful location with fantastic food. Staff were all smiling all the time. A lovely stay. I will definitely return.»

«We were in the annex but did not enjoy this area the room is very basic and the heating did not work we have had better appointed rooms in less expensive hotels .the front of the hotel is in good decorative order but if you have a walk round the castle there are areas which are in a poor state of repair,when we walked around the grounds we were disappointed to note a lot of dog poo had just been left lying about this is something the care taker should be aware off . Breakfast was ok but the ...

«The place is iconic and is a realistic representation of a Dales Coaching Inn. Situation is bleak sat in the middle of miles of rough Yorkshire Moors.»

«room clean staff excellent»

«On arrival could have done with better signage as to where to park as we ended up parking at Forbidden Corner. Also not easy to find Reception and when we did find there was no-one there for 10 mins. Room nice, dressing gown and slippers nice touch. Had evening meal in the bar which was ok and staff were attentive. Meals on the Sunday finished at 5 and bar closed which was inconvenient. We were informed no staff on site again until Wed. We couldn’t boil kettle Mon morning as electric went off ...

«From check in to check out the staff couldn’t have been more helpful. In fact, from when you pull into the car park you get the feeling it’s a special place. The building is a beautifully well maintained old building with some rather stunning modern extras. The room we had was spacious and beautifully presented, with a very comfy bed! Spacious bathroom with walk in shower. The bar area, lounge areas, breakfast and dinner room were clean, tidy, and again had that old style feel but with modern ...

«Lovely hotel. Immaculately clean and decorated. Our room was spacious with a comfortable bed and good bathroom. Breakfast was plentiful and of a good standard. Ample parking and well located. Efficient and friendly staff. Highly recommend this property.»

«Dirty and horrible»

«As we have stayed here before this was our first choice of where to stay. We love staying in this lovely hotel.»

«Although it was just a one night stay for me I received a very warm welcome, shown to my room and all staff; reception, bar and restaurant were first class in their roles. Room was clean and tidy and bed very comfy. Good selection of food and cooked breakfast to order.»

«Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!»

«Avoid room 11! No Wi-Fi or phone signal whatsoever»