Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time to score your visit here.I was delighted that you awarded us a perfect score of 10. Thank you.If I can be of any assistance with regards this or any other booking with us, please do not hesitate to contact me and I will be happy to help you.With kind regardsFran LethbridgeGuest Relations Manager

Thank you for choosing to stay at The Hampton by Hilton Gatwick and taking the time and trouble to leave a score of your recent stay with us. I am pleased to see you had a good stay here. If I can be of any assistance to you in the future, please do not hesitate to contact me. I look forward to being able to welcome you back to our hotel again soon, With Kind Regards,Fran LethbridgeGuest Relations Manager

Dear Solveig,Thank you for choosing the Hampton by Hilton, London Gatwick and for taking the time and trouble to score your visit.Your score is especially important to us, so I was delighted that you awarded us 8/10, thank you! If I can be of any assistance to you in the future, please do not hesitate to contact me and I will be more than happy to help you. I look forward to welcoming you back when you are next able to visit. With kind regards Dawn Znojek

Thank you for choosing Hampton by Hilton Gatwick Airport, and for taking the time and trouble to score your recent stay with us. I am pleased to see that you had a great visit here and we look forward to welcoming you back again soon. With kind regards

Thank you for choosing Hampton by Hilton Gatwick Airport, and for taking the time and trouble to score your recent stay with us. I am pleased to see that you had a great visit here and we look forward to welcoming you back again soon. With kind regards

Dear guest,Thank you for taking the time to share a review of your recent stay at the hotel - I have shared this feedback with the team and it was pleasing to read that you had a great experience.We look forward to welcoming you back on your next visit.

Dear Roald,Thank you for choosing Hampton by Hilton Gatwick Airport for your stay, and for taking the time to score us regarding your recent stay with us. I am happy to see that overall you had a great experience with us. We look forward to welcoming you back on your next visit. Kind Regards, Dawn Znojek

Dear Nils,Thank you for choosing Hampton by Hilton Gatwick Airport for your stay, and for taking the time to share a review of your recent stay with us. I’m pleased to see that you have a good overall stay with us.

Dear Oystein,Thank you for taking time to share your thoughts and experiences of your recent stay at the Hampton by Hilton Gatwick Airport Thank you for your perfect scores of 10 which we are delighted to see and should there be anything further you wish to share I'd be happy to hear from you so we can look to amend or implement. We look forward to welcoming you back soon so we can hopefully fully exceed your expectations next time around.Kind Regards, Courtney Bond Reception Supervisor

Dear Nina, Thank you for taking time to share your thoughts and experiences of your recent stay at the Hampton by Hilton Gatwick Airport Although your scores are self explanatory, should you wish to contact me retrospectively in relation to any other specifics or advise what we could do better, I'd be happy to hear from you so I can investigate on your behalf. For now, we do look forward to being able to welcome you back soon so we can hopefully fully exceed your expectations next time around and again, in the meantime, if I can assist with this or with any other aspect of a booking with us, I will be happy to help. Kind Regards, Courtney Bond Reception Supervisor

Dear Mette, Thank you for taking time to share your thoughts and experiences of your recent stay at the Hampton by Hilton Gatwick Airport Although your scores are self explanatory, should you wish to contact me retrospectively in relation to any other specifics or advise what we could do better, I'd be happy to hear from you so I can investigate on your behalf. For now, we do look forward to being able to welcome you back soon so we can hopefully fully exceed your expectations next time around and again, in the meantime, if I can assist with this or with any other aspect of a booking with us, I will be happy to help. Kind Regards, Courtney BondReception Supervisor

Dear Hilde Marie, Thank you for taking time to share your thoughts and experiences of your recent stay at the Hampton by Hilton Gatwick Airport by completing Hilton's on-line guest questionnaire which we use to rectify any shortfalls highlighted to us. Although your scores are self explanatory, should you wish to contact me retrospectively in relation to any other specifics or advise what we could do better, I'd be happy to hear from you so I can investigate on your behalf. For now, we do look forward to being able to welcome you back soon so we can hopefully fully exceed your expectations next time around and again, in the meantime, if I can assist with this or with any other aspect of a booking with us, I will be happy to help. Kind Regards, Courtney Bond Reception Supervisor

Dear Nilsen, Thank you for sharing your feedback score. We look forward to welcoming you back again soon. Regards, Gideon Onofeghara Reception Manager

Dear Ingrid, Thank you for your feedback about your recent stay at Hampton by Hilton Gatwick Airport. Hope you enjoyed your stay and we look forward to welcoming you back again in the near future. Regards, Guest Relations Hampton by Hilton Gatwick Airport

Dear Cathrine, Thank you for sharing your feedback. Hope you enjoyed your stay. We look forward to welcoming you back again soon. Warm regards, Guest Relations Hampton by Hilton Gatwick Airport

Deqar Behagelig Opphold, Thank you for sharing your feedback. I am thrilled to hear that you had a great experience with us, and I will make sure to share the feedback with the entire team as well. We look forward to welcoming you back on your next visit. Regards, Gideon Onofeghara Reception Manager

Dear Knut Birger, Thank you for your feedback score. Hampton by Hilton London Gatwick Airport

Thank you for your feedback!

Thank you for your feedback!

Dear Matthew,Thank you so much for your review. We are sorry to hear you only had one coat hanger in the bedroom. Next time, please let the reception team know so that we could rectify this for you.We hope to have the opportunity to better your experience in future.

Thank you so much for your feedback Ian!We look forward to welcoming you again in future.

Thank you so much for your review!We are delighted you enjoyed your stay and hope to have the opportunity to welcome you again in future.Sincerely,

Thank you so much for your review!We are delighted you enjoyed your stay and hope to have the opportunity to welcome you again in future.Sincerely,

Dear Fiona,Thank you so much for your review!We are delighted you enjoyed your stay and hope to have the opportunity to welcome you again in future.Sincerely,

Thank you for choosing the Hampton by Hilton London Gatwick for your recent stay and for posting your thoughtful review. We pride ourselves in ensuring that each guest has an enjoyable and comfortable visit, and we are delighted to receive a perfect score from you. I would like to thank you for taking the time and trouble to complete the online guest questionnaire. I was delighted to read your thought our hotel was excellent !Thank you for your loyalty and I look forward to welcoming you back when you are next able to visit.With my kind regardsFran LethbridgeGuest Relations If I can be of any assistance to you, please do not hesitate to contact me and I will be more than happy to help you. A warm welcome awaits you whenever you can visit us again. With Kind Regards

Thank you for choosing the Hampton by Hilton London Gatwick for your recent stay and for posting your thoughtful review. We pride ourselves in ensuring that each guest has an enjoyable and comfortable visit, and we are delighted to receive a perfect score from you. I would like to thank you for taking the time and trouble to complete the online guest questionnaire. If I can be of any assistance to you, please do not hesitate to contact me and I will be more than happy to help you. A warm welcome awaits you whenever you can visit us again. With Kind RegardsFran LethbridgeGuest Relations

Thank you for choosing Hampton by Hilton Gatwick Airport for your recent visit, and for taking the time and trouble to share a review of your stay. I am pleased to see that you had a good experience with us, as we strive to ensure that every guest has a pleasant and comfortable stay here. I was pleased to see that you felt our hotel was spacious and conveniently located.I look forward to welcoming you back on your next visit, With Kind Regards, Fran LethbridgeGuest Relations

Thank you for choosing the Hampton by Hilton for your recent stay and for taking the time to score your visit.If I can be of any assistance with regards this or any other visit with us, please do not hesitate to contact me and I will be more than happy to help.With my kind regardsFran LethbridgeGuest Relations

Thank you for choosing Hampton by Hilton Gatwick Airport for your recent visit, and for taking the time and trouble to share a review of your stay. I am pleased to see that you had a good experience with us, as we strive to ensure that every guest has a pleasant and comfortable stay here. I look forward to welcoming you back on your next visit, With Kind Regards, Fran LethbridgeGuest Relations

Thank you for choosing Hampton by Hilton Gatwick Airport for your recent visit, and for taking the time and trouble to share a review of your stay. I am pleased to see that you had a good experience with us, as we strive to ensure that every guest has a pleasant and comfortable stay here. I look forward to welcoming you back on your next visit, With Kind Regards, Fran LethbridgeGuest Relations

Thank you for choosing the Hampton by Hilton London Gatwick for your recent stay and for posting your thoughtful review. We pride ourselves in ensuring that each guest has an enjoyable and comfortable visit, and we are delighted to receive a perfect score from you. I would like to thank you for taking the time and trouble to complete the online guest questionnaire. If I can be of any assistance to you, please do not hesitate to contact me and I will be more than happy to help you. A warm welcome awaits you whenever you can visit us again. With Kind RegardsFran LethbridgeGuest Relations

Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time and trouble to complete the on-line guest questionnaire. I am sorry that your experience at our hotel was not up to your expectations. This is not the impression we wish our guests to have of our hotel. I am sorry that the container in the shower was empty, I will forward your message onto our housekeeping team. With regards the complimentary breakfast our continental breakfast is from 4am and the cooked option from 7am, you should have been informed of this upon checking into the hotel. I am very sorry if you felt the options were limited. We take feedback such as yours very seriously and I have forwarded your comments and thoughts onto our Food and Beverage Manager for them to review.If I can assist you with regards this or any other stay with us, please do not hesitate to contact me and I will be more than happy to help you.I look forward to welcoming you back to our hotel when you can next visit us.With kind regardsFran LethbridgeGuest Relations.

Thank you for choosing the Hampton by Hilton London Gatwick for your recent stay and for taking the time and trouble to complete the on-line guest questionnaire.With regards the flannels and fridges, as we are a Hampton by Hampton brand, the brand is one that can not allow us to offer these items. Please accept my apologies for the inconvenience caused by this.If I can be of any assistance with regards this or any other stay, please do not hesitate to contact me and I will be more than happy to help you.With kind regardsFran LethbridgeGuest Relations

Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time and trouble to complete the on-line guest questionnaire.I was pleased to read that you felt our hotel is conveniently located, the rooms met with your expectations, you felt the bathroom was good, I have passed onto our maintenance team your thoughts and concerns regarding the slippery shower tray, these have a textured non slip surface to ensure safety in the shower. Thank you for bringing this matter to my attention.If I can be of any assistance to you regarding this or any other stay here, please do not hesitate to contact me and I will be more than happy to help.With kind regardsFran LethbridgeGuest Relations

Thank you for choosing the Hampton by Hilton London Gatwick for your recent visit and for taking the time and trouble to leave a review of your stay with us and for awarding us a perfect score of 5/5 I was delighted to see that you had a great stay here.If I can be of any assistance with regards this or any other stay with us, please do not hesitate to contact me and I will be more than happy to help you.With my kind regardsFran LethbridgeGuest Relations

Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time and trouble to complete the on-line guest questionnaire. I was delighted that you felt our hotel is conveniently located, your room was great and the complimentary breakfast met with your expectations. Thank you for the perfect score of 5/5.I look forward to welcoming you back to our hotel when you are next able to visit.With my kind regardsFran LethbridgeGuest Relations Manager

Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time and trouble to complete the on-line guest questionnaire. I was pleased to read that you felt our hotel is conveniently located for the airport and the railway station. I am sorry that you felt the room was too hot, at the Hampton we encourage our valued guests to address any challenge during their stay, giving us the opportunity to action and rectify, in this instance we can change the temperature on the air conditioning unit at the main panel and ensure the temperature is at a suitable level for our guest. The beds are a Hilton standard double, I am very sorry if you felt they were too small. Please accept my apologies for any inconvenience caused.If I can be of any assistance with regards this or any other booking with us, please do not hesitate to contact me and I will be more than happy to help you.With my kind regardsFran LethbridgeGuest Relations Manager

Thank you for choosing the Hampton by Hilton London Gatwick for your recent stay and for taking the time and trouble to score your stay. I was delighted that you awarded us a perfect score of 5/5, thank you! We strive to ensure that each guest has a great stay here. If I can assist you in any way regarding this or any other stay with us, please do not hesitate to contact me and I will be more than happy to help you. With my kind regardsFran LethbridgeGuest Relations Manager

Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time and trouble to complete the on-line guest questionnaire. I am sorry that our complimentary breakfast did not meet with your expectations and I have passed your comments onto our Food and Beverage Manager who will review your feedback and make some changes to the menu. Thank you for bringing this matter to my attention.If I can be of any assistance to your with regards this or any other booking with us, please do not hesitate to contact me and I will be more than happy to help you.I look forward to welcoming you back to our hotel when you are next able to visit us.With my kind regardsFran LethbridgeGuest Relations Manager

Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time and trouble to complete the on-line guest questionnaire.I was delighted to see that you had a great stay with us and awarded us a perfect score of 5/5 I was pleased you thought our team here were very nice and that your check in ran smoothly.If I can be of any assistance with regards this or any other booking with us, please do not hesitate to contact me and I will be happy to help you.With my kind regardsFran LethbridgeGuest Relations Manager

Thank you for choosing Hampton by Hilton Gatwick Airport for your recent visit, and for taking the time and trouble to share a review of your stay. I am pleased to see that you had a great experience with us, as we strive to ensure that every guest has a pleasant and comfortable stay here. I look forward to welcoming you back on your next visit, With Kind Regards, Fran LethbridgeGuest Relations

Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time and trouble to complete the on-line guest questionnaire. I was delighted to see that you had a great stay with us and felt our hotel met with your expectations. If I can be of any assistance with regards this or stay with us, please do not hesitate to contact us and I will be more than happy to help you.I look forward to welcoming you back to our hotel when you are next able to visit us.With my kind regardsFran LethbridgeGuest Relations Manager

Thank you for choosing the Hampton by Hilton London Gatwick for your recent stay and for posting your thoughtful review. We pride ourselves in ensuring that each guest has an enjoyable and comfortable visit, and we are delighted to receive a perfect score from you. I would like to thank you for taking the time and trouble to complete the online guest questionnaire. If I can be of any assistance to you, please do not hesitate to contact me and I will be more than happy to help you. A warm welcome awaits you whenever you can visit us again. With Kind RegardsFran LethbridgeGuest Relations Manager

Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time and trouble to complete the on-line guest questionnaire.Firstly, please accept my sincere apologies for your Wake Up Call not being made, there are no excuses and I will be investigating this matter with the night team. It clearly states on your records that you wanted to be called at 04:30 and I can offer no explanation as to why this did not happen. I shall ensure that the team are made aware of the importance of these calls and some corrective training will be undertaken. Again, please accept my apologies and if I can be of any assistance with regards this or any other stay with us, I will be happy to help you.With my kind regardsFran LethbridgeGuest Relations Manager

Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time and trouble to complete the on-line guest questionnaire. I was delighted to read you had a great stay with us and felt our hotel is conveniently located and handy for an early check in. Thank you for awarding us a perfect score of 5* if I can be of any assistance regarding this or any other stay with us, please do not hesitate to contact me and I will be more than happy to help you.With my kind regardsFran LethbridgeGuest Relations Manager

Dear Kristi,Thank you so much for your review! We are glad you enjoyed your stay and that everything was to your satisfaction.We look forward to welcoming you again whenever your travels bring you back to Gatwick.

Dear Penelope,Thank you for your positive feedback regarding the ease of booking, efficient check-in process, cleanliness of the room, and the friendly service provided by our staff. We're thrilled to hear that you enjoyed your overall experience with us, including our fabulous breakfast offerings.We sincerely apologize for the cleanliness issue you encountered in the supper dining area. Maintaining a high standard of cleanliness throughout our facilities is a top priority, and we regret that we did not meet this expectation during your visit. We are currently having a soft refurbishment, having already started with the 6th floor. We hope that this will help with the general upkeep of the hotel.We appreciate you bringing this matter to our attention as it allows us to improve and uphold the quality of our services. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future, providing you with an even better experience.