Eksteriør

Anmeldelser av Courtyard by Marriott London Gatwick Airport

4 out of 5
Courtyard by Marriott London Gatwick Airport
London Gatwick Airport, Buckingham Gate, Gatwick, England

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 450 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 310 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 125 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 60 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 57 av totalt 1002 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

7,8/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Jorunn

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Ferietur
Hadde et fint opphold.
Bodde her 1 natt i august 2023

8/10 – Bra

Morten

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Stein

Bodde her 1 natt i mai 2023

2/10 – Forferdelig

Kjetil

Bodde her 1 natt i mai 2023

8/10 – Bra

Daisy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig bra
Bodde her 1 natt i april 2023

10/10 – Utmerket

Linge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2023

10/10 – Utmerket

Elin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2022

2/10 – Forferdelig

Runar Wold

Bodde her 1 natt i juni 2022

6/10 – Grei

Hege

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
Bodde her 2 netter i mars 2022
Svar fra Alexandra den 7. apr. 2022
Dear Hege , On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Courtyard London Gatwick Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard London Gatwick Airport and we hope you choose to create more memories here whenever your travels bring you back to West Sussex. Kind Regards, Alexandra Buruiana Guest Services Manager

8/10 – Bra

Inger Lise

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2020

8/10 – Bra

Tore

Bodde her 1 natt i desember 2019

10/10 – Utmerket

Geir Roger

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good value for money
Bodde her 3 netter i november 2019

6/10 – Grei

Linn

Likte: Renhold og romkomfort
Standard flyplass-hotell
Helt vanlig flyplass-hotell. Profesjonelt men mye trafikk. Standard rom. Rent og pent.
Bodde her 1 natt i august 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfekt "ventehotell"
Greit sted å være når man bare skal overnatte for å vente på fly neste dag. Hyggelig personell, greie rom og god frokost! Det beste var at vi kunne rusle til og fra flyplassen! Vi kunne absolutt benyttet oss av det igjen.
Bodde her 1 natt i august 2019

6/10 – Grei

Sissel

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Brukte bare hotellet fordi det lå nært flyplassen. Helt greit hotell, men bare gratis Wi-Fi i lobbyen. Pris for 24 timer med nett kostet £7,50
Bodde her 1 natt i juli 2019

10/10 – Utmerket

chandelle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff. Quiet hotel. Comfy bed. Hot water. Nice buffet breakfast.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

humaira

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
It’s far away from the airport, and in front of hotel taxi driver asking for money to drop off as bus not coming quickly. The shower is not worked, fridge having issue , so not worth it So better spend some extra money for Hilton.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Philip

Likte: Overnattingsstedets bygg og tilstand
Only stayed one night before flight the next day. Chack-in was quick and easy, couteous staff. The room was spotless, bed was comfortable and room was quiet. I did not use the restaurant.
Bodde her 1 natt i mai 2024

8/10 – Bra

Jeremy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not much to see or do around the property
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Roy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Walking distance from terminals.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Pascal og Chicoutimi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Très bon déjeuner et belle salle d’entraînement
Bodde her 1 natt i mai 2024

8/10 – Bra

Yushau

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A1
Bodde her 12 netter i april 2024

8/10 – Bra

Takudzwa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good service
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Olumide

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Rosemary

Bodde her 1 natt i mai 2024

8/10 – Bra

Daiza

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
You need to renew the bathroom
Bodde her 1 natt i april 2024
Svar fra Hotel Manager den 9. mai 2024
Dear Daiza , Thank you for your for this review and thank you for your comments , comments like your help us improve and enhance our product, we hope that we get the chance to welcome you back to our hotel again soon.

10/10 – Utmerket

John og Axbridge

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location, nice rooms, helpful staff but parking expensive
Bodde her 1 natt i april 2024
Svar fra Hotel Manager den 9. mai 2024
Dear John , Thank you for giving us a 5 out of 5 rating , we do hope that we get the chance to welcome you back to our hotel again soon

10/10 – Utmerket

Anthony

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Rooms were a bit tired
Bodde her 1 natt i april 2024
Svar fra Hotel Manager den 9. mai 2024
Dear Anthony, Thank you for sharing your experience with me , rest assured that we have taken your comments seriously.

10/10 – Utmerket

Latchmin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean
Bodde her 1 natt i april 2024
Svar fra Hotel Manager den 9. mai 2024
Dear Latchmin, Thank you for taking the time to leave us this feedback , we look forward to welcoming you back to our hotel again soon.

6/10 – Grei

Emanuela

Reiste med familie og små barn
D
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 9. mai 2024
Dear Emanuela , Thank you for your taking the time to leave up this score , we will reach out you to find out some more information about your stay.

10/10 – Utmerket

Vikki

Reiste med familie og små barn
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Great location for South Terminal. Understaffed when we stayed and the food is awful.
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 9. mai 2024
Dear Vikki, Thank you for your review , we are sorry that we did not meet your expectations. we have already pasted these comments onto the Head Chef for him to review and take action where needed

10/10 – Utmerket

pratima

Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 9. mai 2024
Dear Pratima , Thank you for taking the time to leave us 5 out of 5 , We do hope that we get the chance to welcome you back to our hotel again soon

10/10 – Utmerket

John og Axbridge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 29. mars 2024
Dear John , Thank you for taking the time to leave us this 5 out of 5 review , we do hope that we get the opportunity to welcome you back to our hotel again soon.

10/10 – Utmerket

CLAIRE

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff, welcoming reception area, very convenient for the airport easily walkable and a fair price
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 19. mars 2024
Dear CLAIRE , Thank you for sharing you stay with me , its great to read that my team made you feel welcomed , i do hope that next time we are you first choice of hotel.

10/10 – Utmerket

Julie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just a short bus ride (£8) from Gatwick to the hotel.
Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 13. mars 2024
Dear Julie , Thank you for the 5 star review , we are so glad you had a good stay , we do hope that we get the chance to welcome you back to our hotel again soon.

8/10 – Bra

Elizabeth

Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 9. mai 2024
Dear Elizabeth, Thank you for taking the time to leave us a review. we do hope that we get the chance to welcome you back to our hotel again soon.

10/10 – Utmerket

Ian

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent value for money and service and 5 minutes walk to the departures highly recommend this company. Clean comfortable and fair price for the food
Bodde her 2 netter i mars 2024
Svar fra Hotel Manager den 19. mars 2024
Dear Ian, Thank you for the 5 out of 5 and thank you for the lovely review , this has been shared with the team , comments like your lets the team know that they are doing an amazing job , thank you

4/10 – Dårlig

DANIEL

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bathroom was filthy and the shower had hair on the walls
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 19. mars 2024
Dear DANIEL , Thank you for sharing your stay with me , i am sorry that the bathroom was filthy , i trust that you made the team aware so that they correct this , i appreciate all feedback even negative as it gives myself and the team to review and improve , i do hope that you do come back to stay with us so i can show you that this is a one off.

10/10 – Utmerket

Moises

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Muy cerca del aeropuerto
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 19. mars 2024
Dear Moises , Thank you for the 5 out 5 Review , i do we get the chance to welcome you back to our hotel again soon.

8/10 – Bra

cyril

Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 19. mars 2024
Dear Cyril , Thank you for 4 out 5 rating , i look forward to welcoming you back to our hotel again soon.

2/10 – Forferdelig

Francis

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold
No cell phone network in the rooms. I missed 2 important business calls staying here. Never again
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 19. mars 2024
Dear Francis , Thank you for taking the time to let me know your thoughts , as we have triple glassing to make the hotel sound proof this is due to the planes and the noise they make , we do have a mobile phone booster system within the hotel to remedy this , clearly it was not working at the time you was here , if and when you come back to stay with us , please make us aware that you not able to make a cell phone call and the team will make sure that you are able.

10/10 – Utmerket

Marlene

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was great, they have a 24hr check in which was great since our flight was 5 hours delayed and arrived after 4am. Located close to airport. Breakfast (additional fee) was delicious and the ladies were very sweet and helpful. Room was clean, lots of electric outlets (British and European) and USB ports. Great stay.
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 19. mars 2024
Dear Marlene , Thank you for sharing you stay with me , I am so pleased to read that you had a good stay with us , i do hope we get the chance to welcome you back to our hotel again soon.

8/10 – Bra

Åsa

Likte: Renhold, personale og service og romkomfort
Gångavstånd t flygplats
Nära t Gatwick. Gångavstånd. Sov en natt mellan flyg så testade inte frukost.
Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 13. mars 2024
Dear Asa , Thank you so much for leaving us this review, we are pleased that you had a great , next time you stay please do try our breakfast ,we look forward to welcoming you back to our hotel again soon.

6/10 – Grei

lisa

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel rooms are tired and need a refurb. Pillows on the bed are terrible. The restaurant is not worth visiting for dinner.
Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 13. mars 2024
Dear Lisa , Thank you for sharing your concerns. We apologize for the shortcomings you experienced with our rooms, and restaurant. Your feedback is so important and we'll work diligently to improve. We hope we get the chance to provide you next time you stay with us a better experience.

10/10 – Utmerket

Bryan

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel short walk from the airport
Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 27. feb. 2024
Dear Bryan , Thank you for the 5 star review and thank you for staying with us , we hope that when you are back in area that you do come to stay with us.

10/10 – Utmerket

Kristjan

Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 28. feb. 2024
Dear Kristjan, Thank you for taking the time to leave us the this 10 out of 10 review , we do hope that we get the chance to welcome you back to our hotel again soon.

8/10 – Bra

Ana

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The price and the location is incredible. The only thing is that the transportation between Gatwick airport and Hotel is very slow, I preferred to walk
Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 19. mars 2024
Dear Alan, Thank you for the review , i am sorry to read that the Gatwick services was slow , as always we are in contact with them daily , so i will pass this feedback onto them , i note that you like our hotel, we do hope that you come back to stay with us again soon.

10/10 – Utmerket

Lamis

Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 20. feb. 2024
Dear Lamis , Thank you for the 10 out of 10 rating , we do hope that get the chance to welcome you back to our hotel again soon.

8/10 – Bra

Andy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were friendly and courteous
Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 19. feb. 2024
Dear Andy , Thank you for taking the time to leave us a 4 star review , we do hope that we get the chance to serve you again , safe Travels

10/10 – Utmerket

Jo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 19. feb. 2024
Dear Jo , Thank you for leaving us a 10 out 10 rating , the team was so happy to see this , we hope that when you next back in the area that you do come stay with us.