Hoteller i Garland

«I booked 2 rooms. My business partner arrived on time but I was hours behind due to mechanical issues. I arrived at 3 am. I had already paid in full for both rooms and the hotel would not let me check in or refund me. Again these rooms were already paid for so the hotel canceled my reservation for late check in...kept the money...and rented the room to someone else. I booked another room by paying again but the money for the original reservation is gone. I would have been fine losing the ...

« O comentarios »

«Not the nicest but good for a one night stay»

«Room was clean and staff kind. It is beside a bus road so sometimes noise from loud motorcycle but with a fan on was able to drown out noise and sleep well. »

«Room was clean staff friendly breakfast was very good parking good»

«Sanitation was an issue and the elevators did not work. »

«My only problem with my stay here was that the pool was closed for a maintenance issue and I booked my stay here because it had an indoor pool and hot tub.»

«I would have liked to have had non pork options for breakfast but it was good. »

«Shower was not working just hot water coming out . Tv only few channels would work remote was not even from proper tv . Worst stay I ever had . »

«Room and properly were generally clean, but worn. Parking was well lit and convenient. Air conditioning worked very well.»

«Not the cleanest. Staff was as helpful as possible. »

«Good place»

«We requested a mobility accessible room, and when we arrived they had given us a room without the accommodations due to a slight issue with the heater, but was not notified prior or upon arrival. They did switch us back to the original room, but also the first room they gave us was very disgusting- Floors stained, finger stains/smudges on the sheets, appliances/furnishings falling off the wall, etc. And the bathroom had no inner door knob. I will say, when they gave us the correct room, there ...

«Room was very small and sparsely equipped.»

«It needs to be vacuum but overall it was great »

«The place is really dirty, stains everywhere, my door key didn’t work so they have to come open my room everything I needed to go out. They don’t care about help customers. I will never booked that place in my life again.»

«Great customer service and support from staff Thankx Dee »

«Room was clean and staff was nice and helpful. They put me in a quiet room which was exactly what I needed. The pillows are big fluffy lumps and they gave me the worst stiff neck. Also, no shampoo! You can’t tell when the bottle is empty. I called to get shampoo and I got two more conditioners because it said apres shampoo and was confusing to the staff, I think. »