Hoteller i Garfield Heights

«The sheets were clean and the bed was comfortable. The overall room was basically “you get what you pay for” kind of thing. The bathroom had random wholes in the wall. The shower curtain was dirty and the sink was too. The faucet was leaking as well. All the light switches were filthy so I assume the one in the bathroom had poop on it. I wouldn’t stay again. I suggest traveling with Clorox wipes, Lysol and gloves which is what I always do.»

«Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived.»

«This is one of the most unique properties I have seen. The rooms are large and very accommodating with an industrial feel, decorated in art deco style.»

«Great staff. Very nice. Room was very clean. Rooms have a fridge and microwave. Breakfast included fruit and yogurt.»

«Great stay overall!»

«Clean, well run, conveniently located and reasonably priced.»

«The parking lot was well lit and accessible. The bed was comfortable. We appreciated the location to Cuyahoga Valley National Park. And the room was cheap. However, the ratings didn’t match up to the actual room. The room needed maintenance, like grouting around bathroom tiles was missing and the carpet was dirty and sticky. The evening staff was slow to come to the counter for check in. I wish we stayed somewhere else for our multi-day stay.»

«AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient.»

«The bathroom had black mold. The bathtub leaked enough that we woke up at 1 am and the bathroom floor was flooded. The lighting in the bathroom was awful. At 2 am the fire alarm went off excessively for reasons unknown. Tried to call the front desk to ask why but never got an answer or a call back. We weren’t sure if we needed to evacuate or not. The room itself was clean and comfortable. The cleaning staff were friendly but the front desk staff were not always friendly.»

«Guests were making noise in the lobby and outside until midnight, so I could not sleep well. I was told that they were part of a group staying at the hotel for a wedding. Even so, the noise should have been controlled out of consideration for the other guests. Also, I was disappointed because the breakfast seemed to have been prepared with very little care.»

«Updated and clean! Just as nice as a hotel twice its price!»

«Veldig fint og nytt»

«The staff was friendly, polite and attentive. It was a very pleasant place to stay for our weekend plans and would return if needed. »

«The room was clean, linens and towels very clean. The air conditioner worked beautifully.»

«Room was clean except for a huge stain on the bedsheet. The sheet was clean, but the stain was disturbing. Staff, especially in the morning were excellent. My husband and I flew in on a Wednesday night, and the shuttle picked the rest of my family up in the morning and brought them to the hotel. I would definitely stay here again if the stained sheet gets addressed.»

«Very nice hotel with a great restaurant, a nice gym, beautiful lobby and very kind staff. Rooms are very spacious. Pool could be bigger but still good.»

«Clean and nice rooms!»

«Stayed a couple nights. No issues»

«The reservation was made through Expedia, with notes to have 2 cribs available upon arrival. I called the hotel to confirm prior to flying in. That night, upon checkin, they did not have any cribs as promised. But luckily, they were able to find a couple pack and plays. I had to request additional bedding several times, but kept getting sheets rather than blankets/pillows. There were numerous miscommunications. Other than that, the trundle bed in the "suite" was stained with urine marks.  ...