Hoteller i Garfield Heights

«It wasn't my best stay. Property conditions outside were horrific. Inside the rooms was solid. But clearly needed some work. I didn't feel safe all night.»

«The pool was awesome. Loved the restaurant too. We had a great dinner!»

«Nice experience booking a last minute stay that’s close to CLE airport. I arrived rather late anr night and was welcomed warmly by front desk staff and told to let them know if I needed anything. A very basic breakfast is available at any time for travelers, not just a few morning hours. The hotel was clean and bright. As a female traveling solo, it felt safe and secure. The facility is an older building that shows some wear in the hallways/doors but for a brief stay close to the airport I ...

«No comment»

«Make sure you bring your phone charger (the block and cord). Also had to request a hair dryer.»

«The hotel is passable, but it's been "rode hard and put away wet", for lack of a better description. Halls and our room smelled like old smoke, rust stains on the tub and leaking faucet, a couple odd spots on the sheets, and the breakfast can hardly be called such. For the price and judging by the pics, I expected something a little better.»

«Beds and pillows were great. Breakfast was limited with a few options. Room Had no shampoo and when asked for extra towels. Staff gave us one extra and we had to go get the shampoo and towel. During check in…no one was at the front desk. Had to holler in the back for service. Go across the street to Motel 6!»

«When we arrived at the hotel and entered the room we right away noticed the room had a smell to it. I right away wanted to take a bath and relax but the bath tub was horrible looking. Called the front desk he sent up housekeeping who couldn’t speak English so she sprayed the tub and scrubbed it with a brush to show me whatever it was in the tub wasn’t coming off. Needless to say we didn’t use the shower or tub. Toilet seat was broke- chair in the room was stained and had food on it. Wont be ...

«Great little weekend away. Clean room and good staff :)»

«Great location. And great staff.»

«Front desk staff was great.»

«Comfie bed. Very clean property and breakfast area. Debbie at front desk was so friendly and helpful. She’s honest too. I hadn’t even realized I had left my credit card there when checking in and she brought it to my room. 😁»

«All good»

«The KINDEST young man that works at the front desk checked me in, and I wish I could remember his name!! Genuine kindness from the staff and a quiet, clean hotel! (what more could you ask for?) Only stayed for one night, but honestly wish it had been longer! Would definitely come back if I ever have the chance! I also went to Tlaquepaque (Mexican Cuisine) across the street and had a fantastic dinner for a great price!!»

«Rooms smelled like cat pee and were dirty/dingy. Tried to get a different room and had the same issue. Multiple people were asking for refunds and different rooms. It was the front desk person's first day, and she couldn't answer any questions, didn't know how to transfer rooms, and at one point just stopped talking. Horrible experience.»

«Booked a room sent my brother there to check in after working all day. The reservation got canceled, took the money out of my account and still haven't seen the refund»

«The hotel is conveniently located. We stayed there for 3 days, and they did not clean the room or change the towels. The internet was completely unusable. There were many dead insects on the windowsill and floor, and the floor was slippery due to soap residue after cleaning. I would not recommend this to anyone.»

«Clean rooms/ facility. Pet friendly. Staff were nice. Nice area close to food, gas stations, shopping. My only two complaints are not enough parking, so if you find a spot, try not to leave and the walls are thin. You hear people stomping and dropping stuff upstairs, people in and out slamming their room doors all night long»

«Brilliant»

«The staff was great. The bedding had blood stains and not clean even after asking for more. The beds were absolutely terrible.. felt like sleeping on a slab of rock. The shower was dirty and had absolutely no pressure. Very disappointed and thank goodness we only had to stay for one night!»