Hoteller nær Gallery Eleven

«Comfortable and clean suite, good beds, plenty of parking. But disappointingly no mask policy enforced, for staff nor guests, in the middle of a surging pandemic and in a state with low vaccination rates. Also, no breakfast served in the hotel on weekends.»

«A little dated compared to the pictures but otherwise good with pleasant staff»

«all was good»

«Be ready to pay for parking and not have your car on the property. Highly inconvenient if you need something out of your car. Rooms are not clean. It smelled like built up urine in the bathroom. Very unpleasant. Too much money for what it is. This is like a 150 a night type hotel.»

«Great location, clean rooms, and incredible staff!»

«I was having surgery so I couldn't have breakfast but my husband went down and breakfast was being served and he said everything was good and hot. As for the staff, not impressed. She was taking a reservation on the phone and didn't bother to say I'll be right with you and when she got off the phone didn't apologize for my wait. She didn't tell me which way our room was or anything else we should know except the wi-fi was our room number. She wasn't rude just very dry. She also should use her ...

«The location was great and right across from the Coliseum and perfect for our needs. The hotel is in need of updating.»

«Heat didn’t work properly when I got there but staff was very quick in fixing the issue for me. Would stay again»

«Booked cause they had a pool and paid a higher price but when we arrived the pool had been permanently closed. It would have e been nice to know before booking that there was no pool.»

«Great stay! No complaints»

«This is a great place to stop after a long drive. I was exhausted from a very stressful day and difficult week. When I entered the lobby, I was greeted with warmth and knew I made the correct decision stopping here. It was very clean, comfortable and safe.»

«Nice and well maintained. Friendly staff. Managers reception with complimentary beer, wine and snacks both night we stayed there. One of the best Hampton Inns we have stayed at»

«We have been staying at this hotel at least twice a year for 8 years. The staff are always welcoming, kind and helpful. My complaint is that new ownership (we were told this by staff) has taken over and the cost of the rooms went up significantly. The cost has outpaced the return and sadly — we will find another place to stay in the future. This is not a reflection on the staff — they are and have always been great.»

«Was really disappointed. Looks great looking online. All their rooms stinks as mold smells»

«Property had an adequate breakfast. »

«Other than what seemed like an elephant in the room above me which isn’t the fault of the hotel, my stay was amazing. Clean room. Friendly staff. Pool is very clean. This is my new “go to” when visiting WV.»

«The rooms were nasty. Blood stains on the sheets in several. They actually had to up grade my room for the same price just to find a clean room.»