Hoteller nær Frederick Douglass-statuen

«Bathroom floor needed cleaning. And bed was horribly uncomfortable.. was given a handicap room.. and bed seemed to be to accommodate that. Lower on one side and horribly uncomfortable.. staff did offer to change room but wasn’t able as affair we were there for would have been missed.. Why put someone in a room like that if you had other rooms to begin with.. have stayed here before but will not again.. For the price room should be clean too»

«The Dartmouth House Inn is a wonderful place to stay. The room was spotless and cozy along with the common areas. The bed was ultra comfy and breakfast was included too. Milena and Gary were fantastic, they made you feel right at home. We stood in the Honeye room on the 3rd floor. This room includes off street parking which is a plus in this neighborhood. Rochester has a unique parking rule where vehicles need to be moved to the otherside of the street after a certain time. That said, I do ...

«We ate at the restaurant located at the hotel and it was great!»

«Breakfast buffet was fresh and tasty. Hot coffee was available at all hours. Parking was easy. Location is convenient to multiple universities. Room 101 ( where we stayed ) was roomy, but the main bed is against a wall with a mechanical room on the other side that hummed all night.»

«Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return»

«Nice facelift for the building. Very clean and fresh looking. Staff seemed friendly. Breakfast selections were good for "Cold Continental". Overall, a good value stay.»

«I was worried about negative reviews but hoped these were from people that are hard to satisfy. I was very wrong. The filthiest and dirtiest property we have ever stayed at. Cannot believe it was the Hyatt brand. Stained carpets everywhere - room and common areas, stains on sheets and bedding. Basically a dirty room that was lightly surface-cleaned. Simply disgusting. Paper-thin wall. Overall, a terrible property in dire need of many improvements. This was our first trip, with many ...

«The night manager was wonderful and very responsive. She personally came to remedy the problem. Here is what happened...We checked in late to our room and unfortunately, housekeeping didn't clean our room. When my son was getting ready to go to sleep, he noticed the sheets were soiled. We also noticed that used towels were still hanging from the hooks.»

«It looks like a hotel that was high end way back in the day, but its strughling to hang on. I had to get my own hand soap etc.at the front desk. I booked 2 queen beds but was put in a king room. Bed was clean and comfortable though. Im glad my teenager was ok to share. Only one elevator was working for 7 floors and it was just barely working. Not a lot of explanations or information from staff eg: you have to swipe your room key when you press your floor button or the elevator will just go ...

«This property is under renovation. There is no microwaves in the rooms. There is only one in the hotel in the lobby.»

«Veldig fint hotell, gode senger, bra wifi, hyggelig personale. Bra tilbud av gratis filmer og serier på TVen. Bassenget var fint, men det hadde vært enda bedre om det hadde vært boblebad i tillegg. Frokost koster ekstra og er kanskje litt mangelfull etter norske standarder.»

«Most definitely enjoy every stay quite relaxing home away from home»

«Check in clerk was outstanding. Professional»

«Staff was Fantastic Our stay was great »

«Everything was great, clean nice location EV chargers right across the street at the Holiday Inm. »

«The staff was incredibly kind and helpful.»

«Truly enjoyed me stay. I would recommend. »

«Room was clean ansquiet»

«Ok stay»