Hoteller i Franklin

«Disappointed in the size of the dining area compared to the # of guests»

«Was nice»

«The room was clean. Staff was fine. Our tub held water and did not drain properly. The usb plugs next to the beds did not work. There was a loud group staying on the floor above us, and there was stomping and yelling and kids knocking on our door and running down the halls well after 11pm. We usually stay here when visiting family, but this is the last time we will stay here. It has gone downhill recently.»

«Yes it was hot n fresh and good»

«The heat didn’t start getting warm until the next morning we checked in at 8pm and then when time to check out the 3rd shift worker left before the 1st worker got in. So I had to double back to get my deposit. We waited for about 30 mins with no employee on site. I live out of town had a appoint appointment so for me to have to double back was very inconvenient. »

«We had hair behind the door in the bathroom. Then when we pulled back the blankets of our bed there was a wad of hair, hole in the sheet and something dried on the flat sheet. When my husband took a shower his towel had a large worn hole in it. At check in i was informed that the $60 deposit per room was cash only»

«It was great!»

«Worn out linen very old , dirty blanket ,old uncomfortable matress ,chair riped off leather , no staff electronic check in over screen .Never stay again »

«There were no cups in the room. I called the front desk and requested some and was told that they had no one available to bring them to the room and to come down and get them. There were no room darkening curtains and the parking lot lights coming in the room made it hard to sleep »

«Breakfast is excellent »

«The hotel and staff was very nice and in a safe area. My only issue was that the beds and pillows weren’t comfortable for me. Too firm and hard to sleep on. »

«Beds were very comfortable, the room was clean and everything was perfect. »

«No coffee in the rooms and no Microwave. Food was OK, not a very good variety.»

«Room was okay. Bed had terrible pillows. Shower was hot. Breakfast was cold. Lots of options around the property which was nice. Also for some reason the front desk was texting me every day asking how it was going. Don't remember consenting to texts or even giving them my phone number. »

«Clean room staff was friendly and food was good »

«Horrible “hotel”. We checked in, our keys wouldn’t work, as I walked back to the front desk to attempt to talk to the manager on duty I walked by the laundry room door that was propped open and saw how disgustingly filthy the laundry room was and we left. No one ever came back to the front desk to help me after I stood there for 10 minutes. These reviews on here praising this “hotel” are absolutely false. The entire lobby smelt like old urine. »

«The rooms are a bit outdated although the bathroom was very nice. The breakfast was very good.»

«The room was very clean and nice. the breakfast buffet was fresh and perfect with a nice variety of options to choose from. The same can be said for the evening buffet. The staff was awesome and I enjoyed the hot tube and pool. I will look forward to staying here again! Well done!»

«I would stay here again. Breakfast was good, and our room was clean. »