Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 717 av totalt 1010 anmeldelser." "
10 – Utmerket
717
Rangering på 8 − Bra. 190 av totalt 1010 anmeldelser." "
8 – Bra
190
Rangering på 6 − Grei. 54 av totalt 1010 anmeldelser." "
6 – Grei
54
Rangering på 4 − Dårlig. 28 av totalt 1010 anmeldelser." "
4 – Dårlig
28
Rangering på 2 − Forferdelig. 21 av totalt 1010 anmeldelser." "
2 – Forferdelig
21
9,4/10
Renhold
9,2/10
Personale og service
9,2/10
Fasiliteter
9,2/10
Overnattingsstedets bygg og tilstand
9,2/10
Miljøvennlige løsninger
Anmeldelser
8/10 – Bra
Rune
19. juli 2020
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bedre ledelse og rutiner påkrevd
Et stilfullt hotell med høy servicegrad. Covid gjør at rutinene ikke er på plass enda, det svikter her og der i rutiner og service. Dette er et lederansvar.
Rune
Bodde her 2 netter i juli 2020
10/10 – Utmerket
Arnt
Forretningsreisende
17. mars 2020
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Arnt
Bodde her 3 netter i mars 2020
Svar fra Steigenberger Frankfurter Hof den 21. mars 2020
Sehr geehrter Gast,
vielen lieben Dank für Ihre freundliche Weiterempfehlung.
Mit freundlichen Grüßen
Spiridon Sarantopoulos
General Manager
8/10 – Bra
carina
5. des. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
carina
Bodde her 4 netter i november 2019
Svar fra Steigenberger Frankfurter Hof den 20. des. 2019
Dear guest,
please allow me to truly thank you for rating us.
Kind regards,
Spiridon Sarantopoulos
General Manager
10/10 – Utmerket
Verifisert reisende
Forretningsreisende
31. okt. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk service, fantastiske rom. Anledning var jobb men føltes som ferie å være på dette hotellet.
Verifisert reisende
Bodde her 1 natt i oktober 2019
Svar fra Steigenberger Frankfurter Hof den 31. okt. 2019
Dear guest,
thank you for taking the time to leave us a review. It is great to read you enjoyed your stay.
Kind regards,
Spiridon Sarantopoulos
General Manager
10/10 – Utmerket
Knut
Forretningsreisende
22. okt. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A Grandiose and regal Hotel
A greate stay during the Book fair. Perfect location for exploring the old town.
Knut
Bodde her 5 netter i oktober 2019
Svar fra Steigenberger Frankfurter Hof den 23. okt. 2019
Dear guest,
thank you for taking the time to leave us a review. It is great to read you enjoyed your stay.
Kind regards,
Spiridon Sarantopoulos
General Manager
10/10 – Utmerket
Monica
8. sep. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Monica
Bodde her 2 netter i september 2019
Svar fra Steigenberger Frankfurter Hof den 17. sep. 2019
Dear Monica,
thank you for your posting on this site. Your feedback is much appreciated and we look forward to welcoming you back soon.
Kind regards,
Spiridon Sarantopoulos
General Manager
10/10 – Utmerket
Christopher
23. aug. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Christopher
Bodde her 1 natt i august 2019
Svar fra Steigenberger Frankfurter Hof den 27. aug. 2019
Dear Christopher,
thank you very much for your positive feedback regarding your stay.
With kind regards,
Spiridon Sarantopoulos
General Manager
10/10 – Utmerket
Toril G
7. juni 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig fornøyd med Steigenberger Frankfurter Hof
Veldig fornøyd med Steigenberger Frankfurter Hof. Flott hotell med sentral beliggenhet. Kort vei til togstasjon og sentrum. Vi kom tidlig, men fikk sjekket inn med en gang. Relativt nyoppusset rom med god seng og flott bad. Stille og rolig. Fint treningsrom. Hyggelig uteplass og hyggelig betjening.
Toril G
Bodde her 1 natt i juni 2019
Svar fra Steigenberger Frankfurter Hof den 12. juni 2019
Dear Toril G,
please allow me to truly thank you for rating us and for taking your time to send us your feedback.
With best regards,
Spiridon Sarantopoulos
General Manager
10/10 – Utmerket
Verifisert reisende
27. mars 2019
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked everything, the room was just perfect, the staff was very nice and friendly and breakfast was more than good.
Verifisert reisende
Bodde her 3 netter i mars 2019
Svar fra Steigenberger Frankfurter Hof den 10. apr. 2019
Dear guest,
thank you for your for your great evaluation and the time you spend for.
We are glad that you enjoyed your stay with us and the atmosphere in the hotel.
The whole team would be glad to welcoming you to our property again and remain in the meanwhile with
Kind regards,
Spiridon Sarantopoulos
General Manager
10/10 – Utmerket
Thomas og Oslo, Norge
17. sep. 2018
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sentralt hotel i hjertet av Frankfurt
Steigenberger Frankfurter Hof er et meget eksklusivt hotel med sentral beliggenhet i hjertet av Frankfurt. Flotte moderne rom, og svært god og profesjonell betjening. Restaurant med 1 stjerne i Michelin guiden, og nydelig frokost. Frokosten var veldig dyr, men forsåvidt verdt pengene.
Thomas
Bodde her 3 netter i september 2018
10/10 – Utmerket
Eirik
18. des. 2017
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very Nice hotel with superb restaurant with a Michelin star. The roms is allso very good.
Eirik
Bodde her 3 netter i desember 2017
10/10 – Utmerket
Even
18. sep. 2017
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Even
Bodde her 2 netter i september 2017
10/10 – Utmerket
Manfred
25. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No comment
Manfred
Bodde her 2 netter i mai 2024
Svar fra Charlotte Heinson den 26. mai 2024
Dear Manfred,Thank you for your kind feedback!We are happy that you stayed in our hotel and enjoyed the stay.Kind regards,Charlotte HeinsonFront Office Duty Manager
10/10 – Utmerket
Walter og New York
Forretningsreisende
23. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice staff and facility. This is my go-to hotel in Frankfurt. They treat me as a welcomed guest.
Walter
Bodde her 1 natt i mai 2024
Svar fra Linus Levinger den 24. mai 2024
Dear guest,Thank you very much for your kind feedback! We are very pleased to hear that you appreciate our attentive staff and facilities. We are proud to be your preferred hotel in Frankfurt.We look forward to welcoming you again on your next visit to the Steigenberger Icon Frankfurter Hof.With kind regards,Linus LevingerExecutive Assistant
10/10 – Utmerket
Todd og Cedar Rapids
22. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Five star in every aspect!
Todd
Bodde her 4 netter i mai 2024
Svar fra Charlotte Heinson den 22. mai 2024
Dear Todd,Thank you for your kind feedback!We are happy that you enjoyed your stay and hope to welcome you as our guest soon again.Kind regards,Charlotte HeinsonFront Office Duty Manager
6/10 – Grei
Hassan og Vaughan
Reiste med familie og små barn
21. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Poor room service
Hassan
Bodde her 2 netter i mai 2024
Svar fra Vivian Mae Kanne den 21. mai 2024
Dear Hassan, Thank you very much for your feedback and for staying with us. You can be sure that we will share your experciences with our time and we hope to welcoming you back some day. All the best and kind regards, Vivian Mae Kanne, Assistant Front Office Manager
10/10 – Utmerket
Rosalind
Reiste med partner
19. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A quick walk from the train station, and just 5 minutes (max) to the opera house, this is a grand old hotel perfectly suited for those partaking of Frankfurt Opera or its excellent theater.
Rosalind
Bodde her 1 natt i mai 2024
Svar fra Charlotte Heinson den 19. mai 2024
Dear Rosalind,Thank you for your kind feedback!We are happy that you enjoyed your stay.Kind regards,Charlotte HeinsonFront Office Duty Manager
4/10 – Dårlig
ARTURO og Frisco
Reiste med familie
19. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The main advantage of this hotel is the location
Will not stay again
Price and service is not at the level they charge
Air conditioning not cooling
ARTURO
Bodde her 4 netter i mai 2024
Svar fra Charlotte Heinson den 19. mai 2024
Dear Mr. Arturo,Thank you for your feedback!We will forward your feedback to our team to improve the air conditioning.Kind regards,Charlotte HeinsonFront Office Duty Manager
10/10 – Utmerket
Alexander
Reiste med familie
19. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Grate Hotel and Staff
Alexander
Bodde her 1 natt i april 2024
Svar fra Charlotte Heinson den 19. mai 2024
Dear Alexander,Thank you for your kind feedback!We are happy that you enjoyed your stay.Kind regards,Charlotte Heinson Front Office Duty Manager
10/10 – Utmerket
Leo
Reiste med partner
18. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Superb !!!
Leo
Bodde her 2 netter i mai 2024
Svar fra Charlotte Heinson den 19. mai 2024
Dear Leo,Thank you for your kind feedback!We are happy that you enjoyed your stay and we will share the feedback with our team.Kind regards,Charlotte Heinson Front Office Duty Manager
10/10 – Utmerket
Bernard
Reiste med partner
17. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Hotel and staff were extremely polite nice and professional. The Food at Oscar was delicious.
If I could have anything more would be little cooler air conditioning. Besides that I give the Hotel an excellent rating and highly recommend
Bernard
Bodde her 3 netter i mai 2024
Svar fra Charlotte Heinson den 19. mai 2024
Dear Bernard,Thank you for your kind feedback!We will share the feedback with our Oscars Team.Our technicans are informed about the air conditioning and will double check it. Thank you for letting us know.Kind regards,Charlotte HeinsonFront Office Duty Manager
10/10 – Utmerket
Cal
Reiste med partner
17. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The comfiest hotel bed I’ve ever slept in.
Cal
Bodde her 1 natt i mai 2024
Svar fra Charlotte Heinson den 19. mai 2024
Dear Cal,Thank you for your kind message!We are happy that you enjoyed your stay and hope to welcome you as our guest soon again!Kind regards,Charlotte HeinsonFront Office Duty Manager
10/10 – Utmerket
Jach
Reiste med partner
15. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The ambiance and the elegance were impressive. The staff was very friendly.
Jach
Bodde her 3 netter i mai 2024
Svar fra Selina Orlow den 15. mai 2024
Dear Mr. Jach,Thank you for your kind feeback.We are very happy that you enjoyed your stay with us and hope to welcome you back soon.Kind regards,Selina Orlow Front Office Supervisor
8/10 – Bra
NOBORU og Oizumigakuencho
14. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
NOBORU
Bodde her 1 natt i mai 2024
Svar fra Selina Orlow den 15. mai 2024
Dear Noboru,We hope you enjoyed your stay.Kind regards,Selina Orlow Front Office Supervisor
10/10 – Utmerket
Walter og New York
Forretningsreisende
9. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel and staff. It is a terrific central point for Frankfurt.
Walter
Bodde her 1 natt i mai 2024
Svar fra Selina Orlow den 9. mai 2024
Dear Mr. Walter,Thank you for your feedback.We are very happy that you enjoyed your stay with us so much and look forward to welcoming you back soon.Kind regards Selina Orlow Front Office Supervisor
10/10 – Utmerket
Mark
Forretningsreisende
8. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All great!
Mark
Bodde her 3 netter i mai 2024
Svar fra Selina Orlow den 8. mai 2024
Dear Mark,Thank you for your feedback.We are very happy, that all went well at you stay. Kind regards Selina Orlow Front Office Supervisor
10/10 – Utmerket
Eduardo
Reiste med partner
8. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always a great experience at this hotel. People, food (especially the breakfast!!), all of it excellent. Not my first visit, and won’t be the last.
Eduardo
Bodde her 2 netter i februar 2024
Svar fra Florian Woithe den 8. mai 2024
Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you consistently have a great experience at our hotel. It's fantastic to know that you appreciate our friendly staff, delicious food (especially the breakfast!), and all other aspects of your stay. We truly value your loyalty as a returning guest, and we look forward to welcoming you back on many more occasions in the future!
8/10 – Bra
Dr. med. Manfred
Reiste med partner
6. mai 2024
Wir haben eine Nachtbeleuchtung in Zimmer und Bad vermisst, das wäre nicht schlecht, denn nachts braucht es keine volle Beleuchtung.
Ansonsten ein rundum sehr guter, freundlicher, professioneller Service, gerne kommen wir wieder.
Dr. med. Manfred
Bodde her 2 netter i mai 2024
Svar fra Selina Orlow den 6. mai 2024
Sehr geehrter Herr Dr. med. Manfred,Vielen Dank für Ihr Feedback.Gerne haben wir dies an unsere zuständige Abteilung weitergegeben um uns stets zu verbessern. Mit freundlichen Grüßen Selina Orlow Front Office Supervisor
10/10 – Utmerket
Seyoung og Edgewater
Reiste med familie
6. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First class
Seyoung
Bodde her 2 netter i mai 2024
Svar fra Florian Woithe den 11. mai 2024
Thank you very much for your great review!Warm regards,Florian WoitheHotel Manager
10/10 – Utmerket
Monika
Reiste med partner
5. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful classic hotel in a beautiful building. The service was excellent, and a convenient location. We will definitely choose this hotel for a future stay. There was one slight problem with our room: the room temperature was too hot, it did not cool down enough even with the A/C however this could be a factor in other older European hotels.
Monika
Bodde her 3 netter i april 2024
Svar fra Selina Orlow den 6. mai 2024
Dear Monika,Thank you for your feedback.We have forwarded your feedback to our colleagues, to avoid this for the future.Kind regards Selina Orlow Front Office Supervisor
8/10 – Bra
Ali
3. mai 2024
Ali
Bodde her 2 netter i mai 2024
Svar fra Linus Levinger den 24. mai 2024
Sehr geehrter Gast,herzlichen Dank dafür, dass Sie sich die Zeit genommen haben, Ihren letzten Aufenthalt zu bewerten. Wir würden uns sehr freuen, Sie bald schon wieder bei uns begrüßen zu dürfen.Beste GrüßeLinus Levinger Executive Assistant
4/10 – Dårlig
Ahmed
Forretningsreisende
2. mai 2024
Likte: Renhold
Likte ikke: Personale og service
Food choice is limited and order taking was bad. Housekeeping was awful and some of the staff are not friendly at all. There is no value in this property
Ahmed
Bodde her 4 netter i april 2024
Svar fra Florian Woithe den 3. mai 2024
Dear valued guest,We are very sorry to hear that you were disappointed with your stay. We would like to formally apologize and take your feedback very seriously!Thank you again and my sincere apologiesKind regardsFlorian WoitheHotel Manager
10/10 – Utmerket
Amanda
Reiste med partner
1. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best hotel ever! All the staff are so friendly and well-trained in customer service. A big thanks to Mr. Mueller and his concierge/valet/doorman team.
Amanda
Bodde her 3 netter i april 2024
Svar fra Florian Woithe den 2. mai 2024
Dear Amanda,Thank you so much for your kind words and glowing review! We are delighted to hear that you had such a wonderful experience during your stay with us. Our team works tirelessly to ensure that every guest feels welcomed and valued, and it's fantastic to know that their efforts have made such a positive impression on you.Mr. Mueller and our concierge/valet/doorman team are indeed exceptional individuals who take great pride in their work. Your recognition of their efforts means a lot to us, and we will be sure to pass along your gratitude to them personally.We hope to have the pleasure of welcoming you back to our hotel in the near future for another memorable stay.Kind regards,Florian WoitheHotel Manager
10/10 – Utmerket
Yutaka
29. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Yutaka
Bodde her 1 natt i april 2024
Svar fra Florian Woithe den 2. mai 2024
thank you very much for your kind review!Best regards,Florian WoitheHotel Manager
10/10 – Utmerket
Regan
Reiste med partner
24. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property with amazing staff. We stayed there for our anniversary and had an amazing time
Regan
Bodde her 2 netter i april 2024
Svar fra Charlotte Heinson den 24. apr. 2024
Dear Regan,Thank you for your kind feedback!We are happy that you enjoyed your stay with us and hope to welcome you as our guest soon again!Kind regards,Charlotte HeinsonFront Office Supervisor
10/10 – Utmerket
Anne
20. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Anne
Bodde her 2 netter i april 2024
Svar fra Florian Woithe den 22. apr. 2024
Thank you very much for your kind review!Warm regards,Florian WoitheHotel Manager
10/10 – Utmerket
Chung Hwi
Reiste med partner
10. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was perfect,
Chung Hwi
Bodde her 2 netter i april 2024
Svar fra Florian Woithe den 10. apr. 2024
Thank you very much for your great review!Warm regards,Florian WoitheHotel Manager
10/10 – Utmerket
Jennifer
8. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel, friendly staff
Jennifer
Bodde her 1 natt i mars 2024
Svar fra Florian Woithe den 9. apr. 2024
Thank you very much for your kind e-mail and lovely review!Best regards,Florian WoitheHotel Manager
10/10 – Utmerket
Sydney
Reiste med partner
8. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Extremely comfortable and the staff is very kind and accommodating.
Sydney
Bodde her 1 natt i april 2024
Svar fra Florian Woithe den 8. apr. 2024
Thank you very much for your kind review! Best regards,Florian WoitheHotel Manager
10/10 – Utmerket
Nivram Morelia Escobar
Reiste med partner
5. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent property
Nivram Morelia Escobar
Bodde her 6 netter i mars 2024
Svar fra Florian Woithe den 6. apr. 2024
Thank you very much for your kind review and motivating feedback!Kind regards,Florian WoitheHotel Manager
10/10 – Utmerket
Cecilia Elizabeth
3. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
En una sola palabra excelente
Cecilia Elizabeth
Bodde her 1 natt i april 2024
Svar fra Charlotte Heinson den 3. apr. 2024
Dear Cecilia,Thank you for your kind feedback!We are happy to welcome you as our guest soon again.Kind regards,Charlotte HeinsonFront Office Supervisor
10/10 – Utmerket
Andrew
30. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were excellent. An amazing place to stay!
Andrew
Bodde her 3 netter i mars 2024
Svar fra Florian Woithe den 1. apr. 2024
Dear guest,Your kind words regarding our staff and hotel are greatly appreciated. It's delightful to hear that your stay at the Steigenberger Icon Frankfurter Hof was an amazing experience. This is indeed the kind of experience we aspire to create for all our guests.We truly look forward to the opportunity of welcoming you back soon.Kind regards,Florian WoitheHotel Manager
10/10 – Utmerket
Heinz
15. mars 2024
Heinz
Bodde her 1 natt i mars 2024
Svar fra Florian Woithe den 5. apr. 2024
Thank you very much for your great review!Best regards,Florian WoitheHotel Manager
10/10 – Utmerket
Johan
9. mars 2024
Johan
Bodde her 1 natt i mars 2024
Svar fra Florian Woithe den 1. apr. 2024
Dear Guest,It is truly uplifting to hear that your experience with us at Hotel Steigenberger Icon Frankfurter Hof was excellent. It's our constant endeavor to provide our guests with exceptional experiences and your feedback reassures us that we are on the right path.Your positive remarks will surely motivate the team to continue to deliver high standards of service. We are committed to making every visit as close to perfect as possible and your feedback is a valuable part of that process.We look forward to welcoming you back soon.Kind regards,Florian WoitheHotel Manager
10/10 – Utmerket
William
3. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
William
Bodde her 1 natt i mars 2024
Svar fra Florian Woithe den 24. mars 2024
Thank you very much for your kind review!Best regards,Florian WoitheHotel Manager
10/10 – Utmerket
Ryan
Forretningsreisende
24. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A Real Five Star Hotel
This is the best hotel in Frankfurt hands-down.
Ryan
Bodde her 1 natt i februar 2024
Svar fra Linus Levinger den 28. feb. 2024
Dear Guest,We are delighted that you consider our Hotel Steigenberger ICON Frankfurter Hof to be the best in Frankfurt. Our top priority is to delight every guest with an incomparable experience. Your positive feedback confirms that we are on the right track. We hope to welcome you again soon.With kind regards,Linus LevingerExecutive Assistant
10/10 – Utmerket
guy
18. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A luxurious hotel in a winning location. The service was outstanding. Comfortable rooms. A delicious and varied breakfast. We really enjoyed our vacation and would love to come back.
guy
Bodde her 3 netter i februar 2024
Svar fra Charlotte Heinson den 18. feb. 2024
Dear Guy,Thank you for your kind feedback!We hope to welcome you as our guest soon again.Kind regards,Charlotte HeinsonFront Office Supervisor
10/10 – Utmerket
Geneva
18. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect last night in Frankfurt
We only stayed one night but the service was fantastic, our room what comfortable and the breakfast was also great.
Geneva
Bodde her 1 natt i februar 2024
Svar fra Vivian Mae Kanne den 18. feb. 2024
Dear Geneva, Thank you so much for this kind feedback. We are more than happy to read that you had a perfect stay with us and that you enjoyed your time in Frankfurt. Looking forward welcoming you back in the future. Best wishes, Vivian Mae Kanne, Assistant Front Office Manager
2/10 – Forferdelig
HEEMUN
18. feb. 2024
HEEMUN
Bodde her 2 netter i februar 2024
Svar fra Florian Woithe den 20. feb. 2024
Dear Gueat,Thank you for sharing your feedback with us regarding your recent stay at our hotel. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us. We take all guest feedback seriously and will address the issues you've raised to ensure a better experience for future guests. We hope to have the opportunity to welcome you back in the future for a more positive experience.Best RegardsFlorian WoitheHotel Manager
10/10 – Utmerket
Yasuyuki
Forretningsreisende
17. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dear Yasuyuki, Thank you for your feedback and this friendly words. We trulxy appreciate and will focus on improving things everyday. We hope to welcome you back in the furture. Kind regards, Vivian Mae Kanne, Assistant Front Office Manager