the room was average and shower was not working properly, i asked reception for some to look at it and they never showed up...
at check out i was accused of not paying for the room, when it actually was pre-paid. I explained that i was pre-paid and howed the receipt. I explained that I only had to pay for dinner I had. The receptionist charged my card anyway for more than €550.Then when she hand the reciept, it was the wrong room. Rude and very unprofessional and didnt even apologise, i had to ask for an aplogy !
Never again will I stay there or with Sheraton.