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Anmeldelser av IntercityHotel Frankfurt Airport

4 out of 5
IntercityHotel Frankfurt Airport
Am Luftbruckendenkmal 1, Frankfurt, HE

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 398 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 362 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 134 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 58 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 50 av totalt 1002 anmeldelser." "

8,8/10

Renhold

8,2/10

Personale og service

7,8/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra IntercityHotel Frankfurt Airport den 11. des. 2023
Dear Robert,thank you for your good rating. We are pleased that you enjoyed your stay in our hotel. We would be happy to welcome you back soon. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

2/10 – Forferdelig

Petter

Bodde her 1 natt i oktober 2023
Svar fra IntercityHotel Frankfurt Airport den 10. nov. 2023
Dear Petter,thank you for your rating. Unfortunately, you didn't tell us what you didn't like about us. We can only improve our service through constructive feedback. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

6/10 – Grei

Maia

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
Praktisk nært flyplassen, med jevnlig shuttle buss. Shuttle bussen var gratis til hotellet, men kostet 10 EUR tilbake til flyplassen. Personalet var høflige nok, rommet var ikke veldig rent og det var veldig lytt. Helt greit for oss som bare skulle sove der én natt, men det var ikke verdt prisen.
Bodde her 1 natt i april 2023
Svar fra IntercityHotel Frankfurt Airport den 13. apr. 2023
Dear Maia,Thank you for your review. We are very sorry that you were not completely satisfied with your stay. Our shuttle bus costs 10 per stay and payment is made at the hotel. Cleanliness is our top priority. If something is not to your satisfaction, simply speak to our front office or housekeeping team, this is the only way we can improve our service.Best regards,Your IntercityHotel Frankfurt Airport Team

8/10 – Bra

Ketsanee

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Greit overnatting, litt vanskelig å komme fram. Må enten ta taxi eller vente på shuttle bus eller ta buss selv. Men shuttle er inkludert i rom pris ellers så 10€ hver vei.
Bodde her 1 natt i desember 2022
Svar fra IntercityHotel Frankfurt Airport den 6. feb. 2023
Dear Ketsanee,thank you very much for your great review. We are pleased that you were satisfied with your stay with us.We look forward to you being our guest again.Best regardsYour IntercityHotel Frankfurt Airport Team

10/10 – Utmerket

Tine

Bodde her 1 natt i oktober 2022

8/10 – Bra

Roger

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Helt greit for en natt
Bodde her 1 natt i juli 2022

8/10 – Bra

Thomas

Bodde her 1 natt i mai 2022
Svar fra M. Sieber-Wagner den 30. mai 2022
Dear Thomas, thank you for your booking and your review. We are pleased that you were satisfied. Best regards and see you again soon - your IntercityHotel team

6/10 – Grei

Verifisert reisende

Likte: Renhold og romkomfort
Ikke mitt favoritthotell i Frankfurt.
Hotellet ligger ved flyplassen og ble benyttet pga beliggenhet. Det var et gammelt bygg med uteområde som ikke var spesielt innbydende. Renhold og service har jeg ingenting å utsette på, men det var begrenset mulighet for mat og en glass vin i sola. Det var litt skuffende. Hotellet bar preg av å være et konferansehotell.
Bodde her 1 natt i mai 2022
Svar fra M. Sieber-Wagner den 9. mai 2022
Dear guest,Thank you for your reservation and your kind review. It's a pity that you didn't find our house so appealing. But you have certainly seen our terrace in the central building of the hotel. Here you always have the opportunity for a good glass of wine. Kind regards - Your IntercityHotel Team & M. Sieber-Wagner

4/10 – Dårlig

Morten Erik

Likte: Renhold
Likte ikke: Personale og service
Bodde her 2 netter i juli 2020

6/10 – Grei

Morten Erik

Likte: Renhold
Bodde her 1 natt i juli 2020

8/10 – Bra

ERIC og Niagara Falls

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Suited our needs. Clean and close to airport. Parking and restaurant fees were a little outrageous.
Bodde her 1 natt i mai 2024
Svar fra IntercityHotel Frankfurt Airport den 24. mai 2024
Dear Eric,thank you for your good rating. Regarding your comments about parking fees. The car park is a public car park operated by Frankfurt Airport. As a hotel, we have no influence on the prices. In our restaurant we always try to offer a good price-performance ratio. We're sorry we didn't succeed with you. We look forward to your next visit and greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

8/10 – Bra

Maria

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Accesible
Bodde her 1 natt i mai 2024
Svar fra IntercityHotel Frankfurt Airport den 22. mai 2024
Dear Maria,thank you very much for your great rating. We are very happy about it and looking forward to welcome you again in our hotel. Best regards from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

6/10 – Grei

David

Forretningsreisende
Likte: Personale og service og overnattingsstedets bygg og tilstand
Very slow internet. Restaurant is fine but very limited menu. No free shuttle, costs 10 Euro for the bus or 20 Euro for a taxi to get to and from there. Check out time is noon, which is nice.
Bodde her 1 natt i mai 2024
Svar fra IntercityHotel Frankfurt Airport den 17. mai 2024
Dear David,thank you for your good rating and feedback. In our restaurant, in addition to a large lunch and evening buffet, we also offer a small a la carte menu. The shuttle bus costs 10.00 euros per person and stay. This means you can use the service as often as you want. We look forward to your next visit and greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

6/10 – Grei

Dawn

Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
There is no real option for breakfast other than the buffet which was pretty expensive.
Bodde her 1 natt i mai 2024
Svar fra IntercityHotel Frankfurt Airport den 17. mai 2024
Dear Dawn,thank you for your rating and feedback. Please understand that we offer a breakfast buffet in our house, which offers a good price-performance ratio. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 – Utmerket

Kerem

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra IntercityHotel Frankfurt Airport den 13. mai 2024
Lieber Gast,herzlichen Dank für diese tolle Bewertung. Wir freuen uns sehr darüber und hoffen, Sie bald wieder als GAst bei uns begrüßen zu dürfen.Grüße vom Frankfurter Airport,Ihr IntercityHotel Frankfurt Airport Team

8/10 – Bra

Ian

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra IntercityHotel Frankfurt Airport den 29. apr. 2024
Dear Ian,wow, thank you so much for your great rating. We are sorry that you felt comfortable in our hotel and greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

8/10 – Bra

Ivo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel ist sauber und die Ausstattung gut. Das Personal ist freundlich, allerdings ist der Preis ungerechtfertigt hoch und die zusätzlichen Parkkosten ein schlechter Scherz, dafür das es mit ÖPNV so unregelmäßig angebunden ist.
Bodde her 3 netter i april 2024
Svar fra IntercityHotel Frankfurt Airport den 25. apr. 2024
Lieber Ivo,herzlichen Dank für Ihre gute Bewertung. Wir freuen un s sehr darüber und geben Ihr Feedback gerne an unser Personal weiter. Der Parkplatz wird vom Frankfurter Flughafen betrieben und wir haben darauf keinem Einfluss. Mit unserem Shuttlebus gelangen Sie 2 mal pro Stunden zum Frankfurter Flughafen und von dort im 10 Minuten Takt in die Frankfurter Innenstadt. Sie können auch den öffentlichen Bus nutzen, der vor dem Hotel, ebenfalls 2 mal pro Stunde fährt, nutzen. Als HRewards Mitglied erhalten Sie zusätzlich den ÖPNV kostenfrei. Wir freuen und uns auf Ihren nächsten Besuch und Grüßen vom Frankfurter Airport,Ihr IntercityHotel Frankfurt Airport Team

4/10 – Dårlig

Ursula

Bodde her 1 natt i april 2024
Svar fra IntercityHotel Frankfurt Airport den 14. mai 2024
Liebe Ursula,danke für Ihre Bewertung. Schade, dass Sie uns nicht mitgeteilt haben, was Ihnen bei Ihrem Aufenthalt nicht gefallen hat. Nur so können wir unseren Service verbessern. Grüße vom Frankfurter Airport,Ihr IntercityHotel Frankfurt Airport Team

10/10 – Utmerket

Stefanos og Grande Prairie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay
Bodde her 1 natt i april 2024
Svar fra IntercityHotel Frankfurt Airport den 22. apr. 2024
Dear Stefanos,thank you very much for your great rating. We are very pleased that you had a pleasant stay in our hotel. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 – Utmerket

Georges

Bodde her 1 natt i april 2024
Svar fra Intercityhotel Frankfurt Airport den 18. apr. 2024
Dear Georges,thank you very much for your great rating! Looking forward to welcome you again in our hotel. Best regards from Frankfurt Airport,Your IntercityHotel Frankfurt Airport

8/10 – Bra

Karl Hardy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra IntercityHotel Frankfurt Airport den 15. apr. 2024
Lieber Karl Hardy,herzlichen Dank für Ihre super Bewertung. Wir freuen uns sehr darüber. Grüße vom Frankfurter Airport,Ihr IntercityHotel Frankfurt Airport Team

10/10 – Utmerket

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra IntercityHotel Frankfurt Airport den 11. apr. 2024
Dear Robert,thank you very much for your great rating. We are very happy about it and looking forward to welcome you again in our hotel. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 – Utmerket

Maik

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Der Check-In war dank Herrn Schneider ein echtes WOW-Erlebnis. Er fragte uns ob wir Einzelbetten oder ein Doppelbett bevorzugen. Wir durften wählen. Er änderte auch unser Zimmer noch einmal, als er mitbekam das wir "nur" wegen der Flugzeuge da waren. So hatten wir am Ende ein Zimmer mit Blick auf die Landebahn. Vielen Dank noch einmal und bis zum nächsten mal!
Bodde her 1 natt i april 2024
Svar fra IntercityHotel Frankfurt Airport den 8. apr. 2024
Lieber Maik,herzlichen Dank für Ihre super Bewertung und das tolle Feedback. Selbstverständlich geben wir dies an den entsprechnden Mitarbeiter weiter. Wir freuen uns, dass Sie sich in unserem Hotel wohlgefühlt haben und Grüßen vom Frankfurter Airport,Ihr IntercityHotel Frankfurt Airport Team

8/10 – Bra

Ian

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to airport. Good hotel.
Bodde her 1 natt i mars 2024
Svar fra IntercityHotel Frankfurt Airport den 21. mars 2024
Dear Ian,wow, thank you for this great rating and feedback. We are very happy about it. Best regards from Frankfurt,Your IntercityHotel Frankfurt Airport Team

10/10 – Utmerket

Gabriela

Bodde her 1 natt i mars 2024
Svar fra IntercityHotel Frankfurt Airport den 8. apr. 2024
Liebe Gabriela,wow, herzlichen Dank für Ihr tolles Feedback. Wir freuen uns sehr darüber. Grüße vom Frankfurter Flughafen,Ihr IntercityHotel Frankfurt Airport Team

8/10 – Bra

Eva

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ein bisschen hellhörig und natürlich keine schöne Umgebung da Flughafen Hotel. Aber sehr sauber und sehr bemühtes Personal. Habe nur übernachtet wegen sehr frühem Anschlussflug am nächsten Tag, deswegen Frühstück nicht gebucht.
Bodde her 1 natt i mars 2024
Svar fra IntercityHotel Frankfurt Airport den 18. mars 2024
Liebe Eva,vielen Dank für Ihre gute Bewertung. Wir freuen uns sehr darüber und hoffen, Sie wieder einmal als Gast bei uns begrüßen zu dürfen.Grüße vom Frankfurter Airport,Ihr IntercityHotel Frankfurt Airport Team

8/10 – Bra

Katerina

Bodde her 1 natt i mars 2024
Svar fra IntercityHotel Frankfurt Airport den 4. apr. 2024
Dear Katerina,thank you very much for this great rating. We are very happy about it and looking forward to welcome you again in our hotel.Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

6/10 – Grei

Bennett

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
i went there late to go get a flight to the USA early the next morning. i asked for a wake-up call and the check in clerk suggested i get another wake up call 5 minutes later to be on the safe side. So very early and no wake up call! i was astonished. Luckily i had set an alarm. Making the flight was the most important thing; no help at all from your hotel!
Bodde her 1 natt i mars 2024
Svar fra IntercityHotel Frankfurt Airport den 15. mars 2024
Dear Bennett,Thank you for your rating and feedback. We are very sorry that your wake up call did not work. This must not happen. Good thing you set an alarm for yourself. We hope that you arrived safely at your destination and greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 – Utmerket

Joseph

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra IntercityHotel Frankfurt Airport den 13. mars 2024
Dear Joseph,wow, thank you very much for this great rating. We are very happy about it and looking forward to welcome you again. Best regards from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

2/10 – Forferdelig

Fabrizio og TRIESTE

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ho soggiornato per due giorni in questo hotel. Già al check in il personale e’ per nulla professionale. Il bagno si presentava sporco con ancora cappelli di un altra cliente. I dispenser del shampoo, bagno schiuma e lavamani erano vuoti. Il secondo giorno si sono dimenticati di pulire la stanza. Unico aspetto positivo è la navetta gratuita per l’aeroporto.
Bodde her 2 netter i mars 2024
Svar fra IntercityHotel Frankfurt Airport den 12. mars 2024
Dear guest,thank you for your rating and feedback about your stay. We are very sorry that we could not satisfy you and that you had such inconvenience. We're sorry about that. Unfortunately, you didn't try to talk to us during a two-day stay. Many circumstances can be resolved quickly on site. Just talk to us next time. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 – Utmerket

Christiane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra IntercityHotel Frankfurt Airport den 12. mars 2024
Liebe Christiane,wow- vielen Dank für dieses tolle Feedback. Wir freuen uns sehr darüber und hoffen, Sie besuchen uns wieder einmal. Grüße vom Frankfurter Flughafen,Ihr IntercityHotel Frankfurt Airport Team

8/10 – Bra

Jan

Likte: Personale og service og overnattingsstedets bygg og tilstand
Alles soweit gut
Bodde her 1 natt i februar 2024
Svar fra IntercityHotel Frankfurt Airport den 5. mars 2024
Lieber Jan,vielen Dank für Ihre super Bewertung. Schön, dass es Ihnen bei uns gefallen hat. Wir freuen uns auf Ihren nächsten Besuch und Grüßen vom Frankfurter Flughafen,Ihr IntercityHotel Frankfurt Airport Team

8/10 – Bra

Dagmar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Chambres fonctionnelles, plateau café/thé. Personnel reception aimable et rapide. Shuttle Terminal 1 fiable.
Bodde her 1 natt i februar 2024
Svar fra IntercityHotel Frankfurt Airport den 5. mars 2024
Dear Dagmar,thank you very much for this great rating and your feedback. We are very happy about it and looking forward to welcome you again in our hotel. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 – Utmerket

Herbert

Bodde her 1 natt i januar 2024
Svar fra IntercityHotel Frankfurt Airport den 21. mars 2024
Lieber Herbert,vielen Dank für diese tolle Bewertung. Wir freuen uns sehr darüber. Grüße vom Frankfurter Airport,Ihr IntercityHotel Frankfurt Airport Team

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfektes Hotel zum Schlafen nach Jetlag
Nach einem Langstreckenflug fühlten wir uns in diesem Hotel als Paar mit Freunden für eine Nacht rundherum sehr gut aufgehoben. Es gab nichts zu beanstanden. Das Personal an der Rezeption sowie im Restaurant waren sehr freundlich. Unser Abendessen in a la Carte sowie das reichhaltige Frühstücksbufett im Restaurant war ein Traum. Unsere Zimmer rein und fein im ersten Stock erfüllten ihren Zweck. Mehr braucht man nicht zum Schlafen. Dieses Hotel kann man wärmstens weiterempfehlen.
Bodde her 1 natt i februar 2024
Svar fra IntercityHotel Frankfurt Airport den 5. mars 2024
Lieber Gast,herzlichen Dank für Ihre Top Bewertung und das tolle Feedback. Wir freuen uns sehr, dass wir Ihnen nach einem anstrengenden Langstreckenflug einen erholsamen Aufenthalt bieten konnten. Grüße vom Frankfurter Airport,Ihr IntercityHotel Frankfurt Airport Team

10/10 – Utmerket

Ulrich

Bodde her 1 natt i februar 2024
Svar fra IntercityHotel Frankfurt Airport den 5. mars 2024
Lieber Ulrich,wow, herulichen Dank für diese Top Bewertung. Wir freuen uns sehr darüber und Grüßen vom Frankfurter Flughafen,Ihr IntercityHotel Frankfurt Airport Team

8/10 – Bra

Ian

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I stay at the hotel regularly as it is very convenient for the airport. The rooms are fine but quite basic. Staff good but often queues at Reception. Dining limited and restaurant and bar only open in the evening. Shuttle is free from the airport but EUR10 to return to the airport.
Bodde her 1 natt i februar 2024
Svar fra IntercityHotel Frankfurt Airport den 5. mars 2024
Dear Ian,thank you for this great rating and your feedback. Our restaurant is open daily for lunch from 12:00 p.m. to 2:00 p.m. and for dinner from 6:00 p.m. to 10:30 p.m. From 2 p.m. we serve snacks in our bistro. Our bar JU52 will also be open from 5 p.m. We look forward to your next visit and greetings from Frankfurt,Your IntercityHotel Frankfurt Airport Team

8/10 – Bra

Thomas

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Allesamt okay.
Bodde her 1 natt i februar 2024
Svar fra IntercityHotel Frankfurt Airport den 5. mars 2024
Lieber Thomas,herzlichen Dank für Ihre Top Bewertung. Wir freuen uns sehr darüber und hoffen, Sie wieder einaml als Gast bei uns zu begrüßen. Grüße vom Frankfurter Airport,Ihr IntercityHotel Frankfurt Airport Team

10/10 – Utmerket

Shintaro

Bodde her 1 natt i februar 2024
Svar fra IntercityHotel Frankfurt Airport den 5. mars 2024
Dear Shintaro,wow, thank you so much for this great review. We are very happy about it and looking forward to welcome you again in our hotel. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

8/10 – Bra

Rita

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice Airport Hotel
Convenient location to the airport & quite nice for the price. Only small complaint is that it is a sprawling hotel & quite a trek to get to our room at the very end of hall. Also prepaid for the room but was told we owed another 4 euros for Frankfort tourism fee when checking out.
Bodde her 1 natt i februar 2024
Svar fra IntercityHotel Frankfurt Airport den 5. mars 2024
Dear Rita,thank you for this great rating and your feedback. We are pleased that you enjoyed your stay in our hotel. Ideally, the tourism fee should also be collected directly. We would like to apologize for this mishap. We would be pleased to welcome you again. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 – Utmerket

Maria

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the property was clean and staff friendly. Did not like that I did not get shampoo in the room and wifi was so bad.
Bodde her 1 natt i januar 2024
Svar fra IntercityHotel Frankfurt Airport den 15. feb. 2024
Dear Maria,thank you for your great rating and review.We appreciate your kind words regarding our staff and that you were satisfied with your stay. We will discuss your comments regarding the WiFi and the lack of shampoo internally. We look forward to your next stay and greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 – Utmerket

Helmut

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Für Flughafen - und Flugzeugfans die ideale Unterkunft, nah am neuen Terminal 3 und der Einflugschneise - vom Hotelzimmer gut einsehbar.
Bodde her 3 netter i februar 2024
Svar fra IntercityHotel Frankfurt Airport den 14. feb. 2024
Lieber Helmut,vielen Dank für Ihre super Bewertung und das Feedback. Wir freuen uns sehr darüber und hoffen, Sie bald wieder als Gast begrüßen zu dürfen. Grüße vom Frankfurter Airport,Ihr IntercityHotel Frankfurt Airport Team

6/10 – Grei

Paul

I can't score it for anything as my flight was cancelled, so I was not able to cancel the hotel and I did not stay in the hotel
Bodde her 1 natt i januar 2024
Svar fra IntercityHotel Frankfurt Airport den 14. feb. 2024
Dear Paul,We are very sorry that your flight was canceled and that you were therefore unable to stay overnight. That's why we unfortunately don't understand the rating if you haven't stayed overnight with us?Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

6/10 – Grei

Jaroslaw

Reiste med familie
Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra M. Sieber-Wagner den 9. feb. 2024
Hallo zusammen, Schade, dass dein Erlebnis nur "OK" war. Wir sind immer bestrebt, unseren Gästen einen erstklassigen Service zu bieten. Dein Feedback hilft uns, unsere Ziele noch höher zu stecken. Wir werden weiterhin unser Bestes geben, um unser Spiel zu verbessern. Mit freundlichen Grüßen, IntercityHotel Team & M. Sieber-Wagner (GM)

8/10 – Bra

TOMOHIRO

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
シャトルバス
空港からのバスは30分毎に出発していますが、同じ場所から色々なホテル行きが出ています。そのため都度ドライバーに行き先を確認していました。結果としてバスに大きくInterCityhotelって記載がるのでそれに乗れば良かったのですが。知らないと不安です。
Bodde her 1 natt i februar 2024
Svar fra IntercityHotel Frankfurt Airport den 8. feb. 2024
Dear guest,thank you for your nice rating and feedback. We are very happy about it and looking forward to welcome you again. Greeting from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 – Utmerket

Gary

Bodde her 1 natt i januar 2024
Svar fra IntercityHotel Frankfurt Airport den 6. feb. 2024
Dear Gary,wow, thank you so much for this great rating. We are very happy about it and looking forward to welcome you again in our hotel. Best regards from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Naja
Shuttle Bus (10€ pro Person) fährt alle 30min. Vom Airport weg nicht auffindbar, auch keine Info wo der stehen soll. Ab zwei Personen lohnt sich aber ein Taxi (20€). Zustand sehr alt und abgewohnt aber sauber. Eindeutig die günstigste Möglichkeit in Airport Nähe zu übernachten. Leider hört man den Fluglärm aber auch. Personal bei weitem nicht so freundlich wie in anderen Intercity Hotels.
Bodde her 1 natt i januar 2024
Svar fra IntercityHotel Frankfurt Airport den 5. feb. 2024
Lieber Gast, Danke für Ihre Brewertung und das Feedback zu Ihrem Aufenthalt. Leider konnten wir Sie nicht ganz zufrieden stellen. Das tut uns sehr Leid. Die Hotelshuttle Bushaltestelle am Flughafen (hier fahren alle Hotel Shuttle ab) ist im Flughafen ausgeschildert. Alternativ finden Sie diese Informationen auch noch einmal auf unserer Hotelwebseite. Wir hoffen, Sie hatten noch eine angenehme Weitereise und Grüßen vom Frankfurter Airport,Ihr IntercityHotel Frankfurt Airport Team

10/10 – Utmerket

Katja

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Einfache und unkomplizierte Buchung, sehr nettes Personal am Empfang, sofortiger Hinweis auf Streik und Unterstützung bei der Lösung, Zimmer sauber und ruhig. mit Bus gut erreichbar. Restaurant sehr unfreundlich und teuer.
Bodde her 1 natt i februar 2024
Svar fra IntercityHotel Frankfurt Airport den 5. feb. 2024
Liebe Katja,vielen Dank für Ihre super Bewertung und das Feedback. Neben unseren Empfangsmitarbeitern sollte auch Freundlichkeit im Restaurant selbstverständlich sein. Wir werden umgehend mit den entsprechenden Kolleg*Innen sprechen. Wir hoffen, dass Sie trotz des Streiks noch gut an Ihrem Ziel angekommen sind und Grüßen vom Frankfurter Airport,Ihr IntercityHotel Frankfurt Airport Team

8/10 – Bra

Anne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra IntercityHotel Frankfurt Airport den 5. feb. 2024
Liebe Anne,herzlichen Dank für Ihre super Bewertung. Wir freuen uns sehr darüber und hoffen, Sie wieder einmal als Gast bei uns begrüßen zu dürfen. Grüße aus Frankfurt,Ihr IntercityHotel Frankfurt Airport Team

10/10 – Utmerket

Veronica

Likte ikke: Overnattingsstedets bygg og tilstand
Fast check-in and check-out process. Urgently needs an update. The whole aisle where my room was smelled funky. Carpets where not clean and you could hear everything coming from the floor upstairs. Very decent buffet for breakfast and dinner.
Bodde her 1 natt i februar 2024
Svar fra IntercityHotel Frankfurt Airport den 5. feb. 2024
Dear Veronica,thank you very much for this great rating and feedback. We are pleased that you were satisfied with our performance and service. We attach great importance to cleanliness. We will have the hallway to your room checked. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team