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Anmeldelser av Holiday Inn Frankfurt Airport, an IHG Hotel

Holiday Inn Frankfurt Airport, an IHG Hotel
Bessie-Coleman-Strasse 16, Frankfurt

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 538 av totalt 1005 anmeldelser." "
Rangering på 8 − Bra. 302 av totalt 1005 anmeldelser." "
Rangering på 6 − Grei. 76 av totalt 1005 anmeldelser." "
Rangering på 4 − Dårlig. 48 av totalt 1005 anmeldelser." "
Rangering på 2 − Forferdelig. 41 av totalt 1005 anmeldelser." "

9,2/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Valgerdur

Bodde her 1 natt i mai 2023

8/10 – Bra

Bjørnar

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dårlig bacon og eggrøre.
Bodde her 1 natt i mars 2023

10/10 – Utmerket

Bjørn

Bodde her 1 natt i oktober 2022

10/10 – Utmerket

joachim

Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Umulig å sove to stk i seng med ei dyne
Bodde her 1 natt i juli 2022

8/10 – Bra

Xiao

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2020
Svar fra Holiday Inn Frankfurt Airport den 11. juli 2020
Vielen Dank für Ihre Bewertung.

8/10 – Bra

Roar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Review holuday inn frankfurt airport
Good hotel, great service
Bodde her 1 natt i april 2020
Svar fra Svenja Kiesenwetter | Reservation Agent den 28. apr. 2020
Dear guest, Thank you for your positive comment about the hotel. We are glad to read that you enjoyed your stay with us and would be very grateful to welcome you back soon. Kind regards from Frankfurt, Svenja Kiesenwetter | Reservation Agent

2/10 – Forferdelig

Ingo

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Klimaanlage hat nicht funktioniert. Silberfischle im Zimmer. Sauberkeit vom Zimmer und Bad nicht gut. Ansprechpartner für Probleme an der Rezeption einfach nur Schlecht. Keine Entschuldigung keine Ermäßigung. Nie wieder .
Bodde her 1 natt i mai 2024
Svar fra Holiday Inn Frankfurt Airport den 26. mai 2024
Dear Guest,First of all I would like to thank you very much for taking your time to share your valuable feedback regarding your recent stay with us.Your feedback is important for us and please rest assured that we have addressed the topics with the relevant department in order for us to grow.I do hope that this inconvenience has not narrowed your overall impression and that we will be able to welcome you back to Frankfurt in the near future.Kind regards Holiday Inn Frankfurt Airport

6/10 – Grei

TAKASHI og Sendai

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
冷蔵庫冷えず、温かくなった。冷房動かず。
Bodde her 7 netter i mai 2024
Svar fra Holiday Inn Frankfurt airport den 26. mai 2024
Dear Guest,First of all I would like to thank you very much for taking your time to share your valuable feedback regarding your recent stay with us.Your feedback is important for us and please rest assured that we have addressed the topics with the relevant department in order for us to grow.I do hope that this inconvenience has not narrowed your overall impression and that we will be able to welcome you back to Frankfurt in the near future.Kind regards Holiday Inn Frankfurt Airport

4/10 – Dårlig

XINGYING og BRAINTREE

AC was broken during my stay
Bodde her 1 natt i mai 2024
Svar fra Holiday Inn Frankfurt Airport den 26. mai 2024
Dear Guest,Thank you very much for having stayed with us during your recent stay in Frankfurt and thank you for having taken the time to write down your impressions on your stay with us.We hope you are not too disappointed and you give us another chance, we look forward to seeing you again at our hotel on your next trip to Frankfurt.Kind regardsHoliday Inn Frankfurt Airport

10/10 – Utmerket

Juan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location just a 5 minute drive to and from the airport using the hotel shuttle bus that rides every 30 minutes. Rooms very clean and comfortable. The only flaw we found was that the room was a bit hot and the thermostat didn’t seem to work. Cozy beds. Breakfast was great.
Bodde her 1 natt i mai 2024
Svar fra Holiday Inn Frankfurt Airport den 26. mai 2024
Dear Guest,Thank you for your feedback. We are very pleased that you felt comfortable.We look forward to welcome you again in the near future.Kind regards from FrankfurtHoliday Inn Frankfurt Airport

8/10 – Bra

Alistair

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice enough room, but 1.6 km from the airport and shuttle bus was on two hour break when we arrived, safe enough walk vis a vis sidewalks, but a longer haul than i expected. Saw afterwards we could have S Bahn,'d.
Bodde her 1 natt i mai 2024
Svar fra Holiday Inn Frankfurt Airport den 14. mai 2024
Dear Guest,Thank you very much for your wonderful review.We are happy to know that our services exceed your expectation and you enjoyed your stay with us.We hope that you will visit us again whenever you visit Frankfurt.We look forward to welcome you again in the near future.Kind regards

10/10 – Utmerket

Anke

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr gut
Bodde her 1 natt i mai 2024
Svar fra Holiday Inn Frankfurt Airport den 14. mai 2024
Sehr geehrter Gast, Wir danken Ihnen herzlichst für Ihren Aufenthalt in unserem Haus und für die Zeit, die Sie sich genommen haben, um unser Hotel zu bewerten.Wir freuen uns, dass Ihnen der Aufenthalt bei uns so gut gefallen hatGerne begrüßen wir Sie bald wieder bei uns und wünschen Ihnen bis dahin eine gute Zeit. Mit freundlichen Grüßen

6/10 – Grei

Nico

Reiste med familie
Likte: Renhold og personale og service
Klimaanlage ohne Funktion. War zu warm im Zimmer
Bodde her 1 natt i mai 2024
Svar fra Holiday Inn Frankfurt Airport den 10. mai 2024
Sehr geehrter Gast, herzlichen Dank für Ihren Kommentar zu unserem Haus. Ihr Feedback ist uns sehr wichtig. Für Ihre konstruktive Kritik möchte ich mich bedanken. Ich verstehe, dass wir Sie bei diesem Aufenthalt nicht vollständig überzeugen konnten und hoffe dennoch, dass wir Sie bald wieder bei uns begrüßen dürfen.Mit besten Grüßen aus Frankfurt

8/10 – Bra

Rainer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
alles war gut, es gibt nichts zu beanstanden, sehr guter service!!
Bodde her 1 natt i mai 2024
Svar fra Holiday Inn Frankfurt Airport den 10. mai 2024
Sehr geehrter Gast, Wir danken Ihnen herzlichst für Ihren Aufenthalt in unserem Haus und für die Zeit, die Sie sich genommen haben, um unser Hotel zu bewerten.Wir freuen uns, dass Ihnen der Aufenthalt bei uns so gut gefallen hatGerne begrüßen wir Sie bald wieder bei uns und wünschen Ihnen bis dahin eine gute Zeit. Mit freundlichen Grüßen

10/10 – Utmerket

Hari

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and efficient. Surprisingly quiet when the windows are closed. The shower floor is very flat and requires some care not to overflow. I find this is often the case in contemporary shower stalls, so it is not unique to this establishment.
Bodde her 1 natt i mai 2024
Svar fra Holiday Inn den 6. mai 2024
Sehr geehrter Gast, Vielen Dank für Ihre positive Bewertung. Wir freuen uns, dass der Aufenthalt Ihnen gefallen hat.Wir werden Ihre positive Bewertung mit dem Team teilen um die Motivation beizubehalten.Wir würden uns sehr über einen erneuten Aufenthalt freuen.Mit freundlichen Grüßen aus Frankfurt

10/10 – Utmerket

Helen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Holiday Inn Frankfurt Airport den 2. mai 2024
Dear Guest,Thank you very much for your wonderful review.We hope that you will visit us again whenever you visit Frankfurt.We look forward to welcome you again in the near future.Kind regards

8/10 – Bra

Gregory

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Standard corporate hotel near airport and public transit. Clean, good staff and breakfast
Bodde her 1 natt i april 2024
Svar fra Holiday Inn Frankfurt Airport den 2. mai 2024
Dear Guest,Thank you for staying with us and for sharing your experience here for others to read. We were all happy to hear you had a nice stay. We hope to see you again soon.Kind regardsHoliday Inn Frankfurt Airport

2/10 – Forferdelig

Kathryn

Bodde her 1 natt i april 2024
Svar fra Holiday Inn Frankfurt Airport den 15. mai 2024
Dear Guest,Thank you very much for having stayed with us during your recent stay in Frankfurt and thank you for having taken the time to write down your impressions on your stay with us.We hope you are not too disappointed and you give us another chance, we look forward to seeing you again at our hotel on your next trip to Frankfurt.Kind regards

10/10 – Utmerket

Chris

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to airport and easy access to downtown Frankfurt
Bodde her 2 netter i april 2024
Svar fra Sofie Jashari den 15. apr. 2024
Dear Chris,Thank you for posting a review on Expedia.I am happy we could fulfil all the expectations you had to an airport Hotel.We hope you are having a fantastic holiday and are looking forward to welcoming you back soon to the Holiday Inn Frankfurt Airport Hotel.With best regards,Holiday Inn Frankfurt Airport

6/10 – Grei

Beverly

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Expedia needs to alert prospective customers to this property that the hotel is no cash; only credit cards can be used to pay for anything. Additionally, Expedia needs to alert customers that the bus shuttle to the hotel is not adequately marked. Instead users are forced to asked the several lines if they service that Holiday Inn. There's nothing wrong with the hotel. The problem lies in the inaduate information that Expedia supplies. Also, Expedia needs to supply reservation numbers in case a customer wants to cancel a reservation. A telephone number for the hotel would also help.
Bodde her 1 natt i april 2024
Svar fra Holiday Inn Frankfurt Airport den 10. mai 2024
Sehr geehrter Gast, herzlichen Dank für Ihren Kommentar zu unserem Haus. Ihr Feedback ist uns sehr wichtig. Für Ihre konstruktive Kritik möchte ich mich bedanken. Ich verstehe, dass wir Sie bei diesem Aufenthalt nicht vollständig überzeugen konnten und hoffe dennoch, dass wir Sie bald wieder bei uns begrüßen dürfen.Mit besten Grüßen aus Frankfurt

10/10 – Utmerket

Gabriele

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Alles bestens. Gerne wieder.
Bodde her 1 natt i april 2024
Svar fra Sofie Jashari den 15. apr. 2024
Liebe Gabriele,vielen Dank, dass Sie sich die Zeit genommen haben um eine Bewertung für uns abzugeben.Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und dieser gut verlaufen ist.Wir würden uns sehr freuen Sie schon bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenHoliday Inn Frankfurt Airport

2/10 – Forferdelig

Utka

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The night staff was horrible. There was this one guy who was manning the desk and he was rude and curt and on top of it gave us a room with no air conditioning. The whole room was hot and stuffy. The hotel is big with so many empty rooms. I cannot believe he gave our family that one room where the AC didn’t work. We had to ask for a table fan which they gave us reluctantly past midnight. The front desk guy most likely could be new at the people facing job, that’s the only benefit of the doubt I can give him.
Bodde her 1 natt i april 2024
Svar fra Holiday Inn Frankfurt Airport den 10. mai 2024
Dear Guest,Thank you very much for having stayed with us during your recent stay in Frankfurt and thank you for having taken the time to write down your impressions on your stay with us.We hope you are not too disappointed and you give us another chance, we look forward to seeing you again at our hotel on your next trip to Frankfurt.Kind regards

8/10 – Bra

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
nahe Flughafen
Bodde her 1 natt i mars 2024
Svar fra Sofie Jashari den 2. apr. 2024
Sehr geehrter Herr Michael,vielen Dank für Ihre Bewertung.Wir freuen uns sehr, dass Sie sich für unser Hotel entschieden haben und dass Sie keine Probleme während Ihres Aufenthalts hatten.Wir würden uns sehr freuen Sie wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Holiday Inn Frankfurt Airport

10/10 – Utmerket

Petra

Likte: Overnattingsstedets bygg og tilstand
Love being close to Airport , busses and railway DB. Great Hotel, have stayed many many times while traveling through 🇩🇪
Bodde her 2 netter i mars 2024
Svar fra Sofie Jashari den 2. apr. 2024
Dear Petra,Thank you so much for taking your time to leave a review for us on Expedia.We are more than happy that you've had such great experience with us. It's wonderful to hear that you like to choose our hotel whenever you come to Germany and I can't wait to share that with our team.We hope you had a safe flight back home and we would love to see you again.With best regards,Holiday Inn Frankfurt Airport

10/10 – Utmerket

Rami

Bodde her 1 natt i mars 2024
Svar fra Sofie Jashari den 15. apr. 2024
Dear Rami,thank you so much for taking your time to leave a review for us.We are very happy that your stay at our hotel was good and we would be more than happy to welcome you back soon.With best regardsHoliday Inn Frankfurt Airport

10/10 – Utmerket

Holly

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient to airport. Comfortable accommodations
Bodde her 1 natt i mars 2024
Svar fra Sofie Jashari den 25. mars 2024
Dear Holly,Thank you so much for your great review on Expedia.Your comments about our location, your impression about our hotel are fantastic. The positive feedback about your stay is absolutely overwhelming and I will be more than happy to share it with the entire team.We are looking forward to welcoming you back soon.With kindest regards,Holiday Inn Frankfurt Airport

8/10 – Bra

Anke

Likte: Renhold
Preis für eine Übernachtung wurde doppelt berechnet. Meine Kreditkarte wurde bereits im Februar durch den Vermittler belastet. Ich habe dementsprechend das Doppelzimmer 2x bezahlt und laufe jetzt meinem Geld hinterher. Das ist mir noch nie passiert.
Bodde her 1 natt i mars 2024
Svar fra Holiday Inn den 25. mars 2024
Sehr geehrter Gast,wir entschuldigen uns für die Unannehmlichkeit.Wir werden diesen Fall prüfen und bei falscher Abbuchung ihnen das Geld zurückerstatten.Mit freundlichen GrüßenIhr Holidy Inn Team

8/10 – Bra

Ben

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good and convenient hotel.
Bodde her 1 natt i mars 2024
Svar fra Holiday Inn den 25. mars 2024
Dear Ben,thank you so much for your positive Feedback.we hope to welcome you again as our guest in the future.Kind RegardsHoliday inn

10/10 – Utmerket

Mario

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel, near the train station to connect to the airport, excellent staff!
Bodde her 1 natt i mars 2024
Svar fra Alesio Meng den 25. mars 2024
Dear Mario, thank you so much for your positive Feedback.Glad you enjoyed your recent stay with us.Kind RegardsHoliday Inn

10/10 – Utmerket

Bernd

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Einfach alles super. Viel angenehmer als alle Mitbewerber 😊
Svar fra Alesio Meng den 25. mars 2024
Sehr geehrter Bernd.wir danken Ihnen für Ihr positives Feedback und freuen uns natürlich, dass unser Haus ihren Erwartungen entsprach. Wir freuen uns auf einen weiteren Besuch von Ihnen und wünschen Ihnen einen Schönen Tag.Mit freundlichen GrüßenIhr Holiday Inn Team

8/10 – Bra

Markus og Bous

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Das Holiday Inn ist immer eine gute Wahl - besonders freundlich war das Personal beim Ein- und Auschecken.
Bodde her 1 natt i februar 2024
Svar fra Alesio Meng den 25. mars 2024
Sehr geehrter Markus,wir freuen uns zu hören das Ihnen der Aufenthalt gefiel.Wir werden das positive Feedback natürlich im Team teilen und würden uns freuen Sie als Gast bald wieder begrüßen zu dürfen. Wir wünschen Ihnen einen schönen Tag.Mit freundlichen GrüßenIhr Holiday Inn Team

8/10 – Bra

TZU-HAN

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good and cosy
Bodde her 1 natt i februar 2024
Svar fra Holiday Inn den 25. mars 2024
Dear guest,thank you for your Feedback.Kind RegardsHoliday inn

10/10 – Utmerket

Ilka

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very convenient and great value for money.
Bodde her 1 natt i februar 2024
Svar fra Holiday Inn den 25. mars 2024
Dear guest,we really appreciate your positive Feedback.Kind regardsHoliday Inn

8/10 – Bra

Rebecca

Bodde her 1 natt i februar 2024
Svar fra Alesio Meng den 25. mars 2024
Dear guest,thank you for your Feedback.Kind regardsHoliday Inn

10/10 – Utmerket

Julia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfekt
Bodde her 1 natt i februar 2024
Svar fra Alesio Meng den 25. mars 2024
Dear guest,thank you for your positive FeedbackKind regardsHoliday Inn

4/10 – Dårlig

RUISHENG

In general speaking, service is so so
Bodde her 1 natt i februar 2024
Svar fra Holiday Inn den 25. mars 2024
Dear guest,thank you for your FeedbackKind regardsHoliday Inn.

2/10 – Forferdelig

Sophia

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mi calificación es 1 estrella porque con mucho tiempo de anticipación comunicamos que la aerolínea no cambio la escala de nuestro viaje y que ya no llegaríamos a Frankfurt, por lo que solicitábamos nuestro reembolso y nos contestaron que no era posible. Entiendo que cuando es con poco tiempo antes de la llegada no se peda realizar el reembolso porque ya no podrían asignar a otro cliente, pero en nuestro caso era mas de dos meses de anticipación. Si me molestó mucho porque habíamos reservado 2 habitaciones y solo perdimos nuestro dinero.
Svar fra Holiday Inn den 25. mars 2024
Dear guest,thank you for your Feedback.Kind regardsHoliday Inn

10/10 – Utmerket

KOOK HONG

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Sofie Jashari den 25. mars 2024
Dear KOOK HONG,thank you so much for your feeback!We're glad you had a good experience with us and we would love to have you stay with us again on your next trip to Frankfurt.With best regards,Holiday Inn Frankfurt Airport

10/10 – Utmerket

sangwoo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Sofie Jashari den 25. mars 2024
Dear sangwoo,thank you so much for your feeback!We're glad you had a good experience with us and we would love to have you stay with us again on your next trip to Frankfurt.With best regards,Holiday Inn Frankfurt Airport

10/10 – Utmerket

Kevin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Sofie Jashari den 25. mars 2024
Dear Kevin,thank you so much for your feeback!We're glad you had a good experience with us and we would love to have you stay with us again on your next trip to Frankfurt.With best regards,Holiday Inn Frankfurt Airport

10/10 – Utmerket

Kun Oh

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Sofie Jashari den 25. mars 2024
Dear Kun Oh,thank you so much for your feeback!We're glad you had a good experience with us and we would love to have you stay with us again on your next trip to Frankfurt.With best regards,Holiday Inn Frankfurt Airport

10/10 – Utmerket

Zachary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very close to airport! Great place!
Bodde her 1 natt i januar 2024
Svar fra Sofie Jashari den 25. mars 2024
Dear Zachary,Thank you so much for your great review on Expedia. Your comments about our location, your impression about our hotel are fantastic. The positive feedback about your stay is absolutely overwhelming and I will be more than happy to share it with the entire team.We are looking forward to welcoming you back soon.With kindest regards,Hoiday Inn Frankfurt Airport

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Short walk to terminal
Close to terminal if you don't make any wrong turns on your walk.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Leandro

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Hotel confortável, muito próximo do aeroporto de Frankfurt. Estação a 200 metros. Muito prático para visitar o centro da cidade.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Eric

Bodde her 1 natt i januar 2024

10/10 – Utmerket

linda

Bodde her 1 natt i januar 2024

6/10 – Grei

Lucie

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Romkomfort
Mediocre at best
Room was way too small for the 3-persons for which it was rated — you could barely walk around. Basically a small queen size room with another bed jammed in. Stains on rug, walls a little beat up. Nice to have shower amenities like shampoo, conditioner, etc. Disappointing that hand/body lotion empty - tried to call both housekeeping and front desk but could not reach anyone.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

KWANGOK

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
너무 깨끗하고 방도 넓고 좋았습니다
Bodde her 1 natt i januar 2024

10/10 – Utmerket

SANGHWA

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
홀리데이 계열호텔중에 아주 만족했습니다.특히 조식이 아주 괜찮았답니다. 셔틀버스도 훌륭했습니다.
Bodde her 1 natt i januar 2024