Hoteller i Frankford

«This was about the 4th or 5th time my husband and I have stayed here. It's a hidden gem. Every single time we go it is such a pleasant experience. We've had a different room each time and I tell you when you open the door to your room, you feel like you're stepping into a small resort. The rooms are clean, comfortable and decorated so nicely. The beds are quite comfortable as well as the pillows. As a repeat customer, it is always nice to revisit and see any updates and improvements that they ...

«Very clean and very friendly staff»

«The room was clean and spacious. Lots of counter space and good size bench. Very large bathroom»

«The staff person was clearly having a difficult time being kind or caring, at all. Very dismissive. Set a very bad tone for the visit. The room had a loud a/c unit and there were minimal towels. It was just a stay, it wasn’t a stay at a Hampton.»

«It was an unexpected surprise when we arrived to find it was like a little house minus the kitchen. It did have a small fridge. It was much bigger than a hotel room. We will stay again if we are in the area.»

«I made a reservation through Expedia for a Queen room with a roll in shower, which was confirmed. Upon arrival at the hotel, I was told that this room was no longer available. I was offered a king room with a tub/shower with grab bars - okay - but I was told at the front desk at the same time that if I didn't take the room offered that my other choice was to use Expedia to find a different hotel. Really? The tub turned out to be VERY high and I had a hard time getting in and out with the ...

«very professional and helpful»

«It was good»

«it was ok. No breakfast but bagel store down the street was very good.»

«Clean room and nice stsff»

«The lady at the front desk was great! The was not that great. It smelled like cat pee and regular pee. The hall had a musty odor. You can tell it is an older hotel. The free breakfast less then what you usually get so we did not really eat there. I know that a lot of places offer the free breakfast and it is free. However, if you advertise it , make it a better quality. It was easy to find but getting in an out of the driveway is a little crazy. I think I am done staying at Quality Inns because ...

«I had the best rest and relaxation at the Whistling Swan Inn. The accommodations were so clean. The owner was very friendly and attentive. The food was amazing. I highly recommend a stay here.»

«The Westin has an appearance of a really nice and top class hotel. In reality, I got the feeling that customer service is not a priority at the hotel. The room was clean and nice, but a little small for this type of hotel. But they charge extra for Wifi, something that really should be included. And the charge is per device - so to get online on both my PC, iPad and iPhone, I would have needed to pay 3 times for Wifi. It gives you the feeling that they view you as a product, not a guest. And on ...

«Check-in was quick, and we were asked for a $50 refundable security deposit (booked through Expedia). Parking was plentiful, even during the last weekend of June with a World Cup match nearby. I inspected the room with a UV light, and the bedding was very clean. The bathroom was also clean, though there was a noticeable urine odor upon entering. A better disinfectant or room spray would have helped. The room was quiet with good sound insulation. The gym was limited, with no treadmill. ...

«This is a great place to stay. Everything is right there from the Mountain Coaster, Water Park, heated pool, hot tub and sky ride. Will definitely go back.»

«Everything about this place is top notch. All amenities fit any type of person needed to stay at a home away from home»

«I am normally not one to complain about anything however, the hallways and room at this hotel smell like mold and smoke. When we walked into the lobby upon arrival a guest was allowing her dog to urinate on the lobby carpet in front of the front desk rep and nothing was said to the guest. Carpet was never cleaned. Our TV had hardly any service during our stay, Maintenance came up once to fix it and the issue kept occurring. Our room key card had to be reset at least twice a day during our stay ...