Hoteller i Branchville

«This was about the 4th or 5th time my husband and I have stayed here. It's a hidden gem. Every single time we go it is such a pleasant experience. We've had a different room each time and I tell you when you open the door to your room, you feel like you're stepping into a small resort. The rooms are clean, comfortable and decorated so nicely. The beds are quite comfortable as well as the pillows. As a repeat customer, it is always nice to revisit and see any updates and improvements that they ...

«Clean room»

«1. Ordered 2 things from off the menu from the restaurant. They got the order wrong. 2. Checked in. Received room key. Room was dirty and beds not made up. 3. Received a key card for a new room. Card did not open door to the room.»

«The room was clean and spacious. Lots of counter space and good size bench. Very large bathroom»

«The smell of urine was in the room upon arrival. We dropped our stuff and headed out to a concert right away, we were running late. We contacted Expedia when we got back to our room, they said contact the property. Expedia also tried to contact the Motel several times, and no one answered the phone after several attempts. I never got a refund for my second night's stay. After arriving home and contacting the motel they stated I did not drop off my key and check out until after 11am. THAT IS A ...

«Who everything was great!!!!»

«Check-in was quick, and we were asked for a $50 refundable security deposit (booked through Expedia). Parking was plentiful, even during the last weekend of June with a World Cup match nearby. I inspected the room with a UV light, and the bedding was very clean. The bathroom was also clean, though there was a noticeable urine odor upon entering. A better disinfectant or room spray would have helped. The room was quiet with good sound insulation. The gym was limited, with no treadmill. ...

«The hotel had a terrible gas smell. The sump pump went out due to storm and the order was unbearable. Prior to the storm the Oder was bad. The staff was nice. The room was clean.»

«I made a reservation through Expedia for a Queen room with a roll in shower, which was confirmed. Upon arrival at the hotel, I was told that this room was no longer available. I was offered a king room with a tub/shower with grab bars - okay - but I was told at the front desk at the same time that if I didn't take the room offered that my other choice was to use Expedia to find a different hotel. Really? The tub turned out to be VERY high and I had a hard time getting in and out with the ...

«The staff is very friendly and helpful. Beautiful property.»

«it was ok. No breakfast but bagel store down the street was very good.»

«Everything about this place is top notch. All amenities fit any type of person needed to stay at a home away from home»

«Highly recommend this place. It was a last minute trip. We would stay here again if necessary and Recommend it»

«I checked out after seeing my room. The owner refused to refund my money! The facility was not updated as advertised. The pictures where staged. The appearance of the room was not even close except for the wallpaper behind the bed! I had to drive further down to stay at the Days Inn which was much nicer. Advice to future travels, keep driving! Very dirty!»

«The Westin has an appearance of a really nice and top class hotel. In reality, I got the feeling that customer service is not a priority at the hotel. The room was clean and nice, but a little small for this type of hotel. But they charge extra for Wifi, something that really should be included. And the charge is per device - so to get online on both my PC, iPad and iPhone, I would have needed to pay 3 times for Wifi. It gives you the feeling that they view you as a product, not a guest. And on ...

«I am normally not one to complain about anything however, the hallways and room at this hotel smell like mold and smoke. When we walked into the lobby upon arrival a guest was allowing her dog to urinate on the lobby carpet in front of the front desk rep and nothing was said to the guest. Carpet was never cleaned. Our TV had hardly any service during our stay, Maintenance came up once to fix it and the issue kept occurring. Our room key card had to be reset at least twice a day during our stay ...

«Second time at the Sussex Motel. I feel like each time I stay is the similar experience you feel when entering a speak easy. The outside looks like a normal rode side Motel, BUT, when you go inside it is lovely! For the price you cannot beat it. Clean and has everything you need and the decor is nice. Other hotels in the area break the bank, but this price is reasonable and in a great spot. I live in another state so traveling to NJ is something I do often to see friends. I will be staying at ...

«Our family vacation was very disappointing because of the hotel’s poor handling of a power outage that lasted from about 5:00 PM to 11:00 PM. During that time, there was no air conditioning, no hot water, no Wi-Fi, and we couldn’t even take a shower. We understand that unexpected power outages can happen. What disappointed us most was the hotel’s response. The manager showed little empathy, offered no meaningful assistance, accepted no responsibility, and repeatedly described the outage as ...

«Efficient check-in, friendly staff, impressively clean. Great value for the money.»