Hoteller i Florence

«Bathroom door lo k broken and not taken care after complained»

«Staff was not very attentive or communitive.»

«For oss var dette bare et hotell vi booket i full fart for 1 natt, da reiseruten ble endret, men vi angret ikke! Fint og innbydende hotell, hyggelige ansatte og god frokost.»

«Yes the staff was great and room was very comfortable »

«Koselig hotell og hyggelig personale. Vi hadde stort og godt utstyrt rom.»

«Rooms were nasty. One staff member was unprofessional. His attitude should’ve been my sign to cancel. Got there at check in and the room wasn’t ready at 3p. Run! Down the street!!»

«Greit som en overnatting på biltur - greit med restauranter i område. Må ha bil.»

«Yes and yes. Just didn’t have a trash can but overall fantastic stay!»

«The property is in relatively good condition overall. The entrance, bar, Lounge and eating area is huge and very well done. They have an amazing breakfast with cook to order omelette station and much more. In my opinion, the room and bedding could you use a slight upgrade(if this is considered a top tier property). The location is fantastic with The Renaissance and Township shopping/dining areas within a mile. »

«outdated room. I like the living room area but felt we couldnt really sit on the couch bc it was stained. So that area went to waste. Rust stain in the toilet bowl. Felt like i had to walk around with shoes or socks. Bed was clean & commmfffy as were the pillows. Lots of mirrors so me my fiance and son could get ready at the same time. The breakfast was decent. It sis the job. There was sausage, potatoes, pancakes, eggs (i think from a box), oatmeal and muffins i believe cereal? Apple and orange ...

«The room was perfect and the staff was very nice and friendly »

«Room was clean and front desk Jasmine was super nice. »

«Property was amazing location is kind of off but besides that the staff and property is great »

«Everything. After checking in around 8pm, didnt get the room i booked, 2 doubles and a king, instead we got 2 kings and a sofa sleeper. Wife had to sleep on sofa sleeper, went to ask abt it, front desk clerk told us the clerk from morning shift swapped us. We are out of town and are at the mercy of the hotel so not much we could do. After settling in, one of the girls went to shower only to find hair in it, then found hair all over one of the beds, sheets had stains, one of the toilet had poop ...

«The walls are thin and there is a lot of noise at night»