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Anmeldelser av Four Seasons Hotel Firenze

5 out of 5
Four Seasons Hotel Firenze
Borgo Pinti, 99, Florence, FI

Anmeldelser

9,8

Suverent

Rangering på 10 − Utmerket. 207 av totalt 235 anmeldelser." "
Rangering på 8 − Bra. 20 av totalt 235 anmeldelser." "
Rangering på 6 − Grei. 8 av totalt 235 anmeldelser." "
Rangering på 4 − Dårlig. 0 av totalt 235 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 235 anmeldelser." "

10/10

Renhold

9,8/10

Personale og service

9,8/10

Fasiliteter

9,8/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Helge og Stavanger

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Altfor dyrt hotell - dyr frokost måtte betales
Med et så dyrt rom var vi sikre på at frokost varfar inkludert - det fikk vi beskjed om det var ikke. Svindyr frokst.Jeg vil ikke anbefale hotelletr til andre

10/10 – Utmerket

Brenda

Likte: Renhold
Bodde her 4 netter i mai 2024
Svar fra Max Musto General Manager den 8. mai 2024
Dear Brenda,Thank you for choosing our hotel during your time in Florence and for taking the time to share your valuable feedback with us. We are truly delighted to hear that you have enjoyed your overall experience here at Four Seasons Hotel Firenze and we hope to have the pleasure of welcoming you back soon.Sincerely,

10/10 – Utmerket

Ning

Bodde her 1 natt i april 2024
Svar fra Max Musto, General Manager den 27. mai 2024
Dear guest, Thank you so much for taking the time to share your review. We're thrilled to hear that you had a wonderful experience at Four Seasons Hotel Firenze. Providing exceptional service and ensuring our guests have an unforgettable stay is our priority, and we are delighted to hear that we met your expectations. We look forward to welcoming you back to Four Seasons Hotel Firenze for another fantastic stay! Best regards

10/10 – Utmerket

Cristina

Bodde her 2 netter i april 2024
Svar fra Mas Musto General Manager den 10. mai 2024
Dear Cristina, Thank you so much for your wonderful 5-star review, we are delighted to hear that you enjoyed your stay here at Four Seasons Hotel Firenze. It is our pleasure to provide exceptional service and create memorable experiences for our guests. We look forward to welcoming you back soon for another fantastic stay!Best regards,

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful gardens with wonderful sculptures are a special asset of this property!
Bodde her 3 netter i mars 2024
Svar fra Max Musto General Manager den 18. mars 2024
Dear Sarah,Thank you for choosing us for your Florentine experience.I am delighted to read that you appreciated our garden with our seasonal selection of sculptures from Frilli gallery.Looking forward to your next visit,Best regards,

10/10 – Utmerket

Alex

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Unsurprisingly, this hotel is magnificent and exceeded all of my expectations. The palazzo is stunning and the interiors are just what you'd want from a Renaissance palazzo. My room was a little paradise and I am so sad to leave. I stayed for a week and this hotel became a second home. The area is a short walk from the city centre but is far enough removed that it's quite tranquil. With the largest private garden in the city, it was a true oasis. The Atrium Bar and Il Palagio were a drink and food lover's dream. I sampled the tasting menu at Il Palagio and it was to die for. I waiters were brilliant. The sommelier offered the most delicious wine pairings. Highly recommend the vintage negroni for your aperitif. As you'd expect from the Four Seasons, the service was unparalleled. Everyone knew my name, what i liked to drink, coffee preferences, etc. I wanted to offer special thanks to Serena with in-room dining, as well as to Giovani and Emanuele with the breakfast service. You were all standouts and I'm so glad I got to know you a bit. The woman who did the turndown service was also a delight -- I'm sorry I don't know her name. I had a 75-minute massage with Francesca who worked miracles and the spa treatments are superb. Kristina at the spa reception was also wonderful--she gave me a lot of history about Florence and the story behind some of the Santa Maria Novella products. Much appreciated. Already planning my return. This is one of the best 4S properties in the world!
Svar fra Max Musto, General Manager den 15. mars 2024
Dear Alex,It is a true honour to read your note, and we are more than glad to read that you had a memorable stay, from the breakfast to the turn down. Please rest assure that I'll pass your compliments to Serena, Giovanni, Emanuele, Francesca, Kristina and the rest of the team.We look forward to welcoming you again in your Renaissance home!My warmest regards

10/10 – Utmerket

Alberto

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The staff is one of the best in the hotel industry, makes you feel at home….. Definitely one of the Top 20 Hotel properties in the world!
Bodde her 2 netter i januar 2024
Svar fra Max Musto, General Manager den 15. mars 2024
Dear Alberto,Thank you for choosing us for your Florentine experience.We are delighted to read that you appreciated our property and services and we look forward to your next visit.Best regards

10/10 – Utmerket

Mohammad

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Val og Lake Forest

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Booked a Suite and when got to the room, it was a normal side room with no separate sitting area. Suites always have oversized rooms or even more so a separate siting area. My room did not. A mentioned it to the hotel and upon check-out, the hotel comped me a very expensive bottle of wine I had with my dinner and free breakfast. I thought it was an extremely kind gesture which I didn’t expect. At best, the room is a Jr. Suite, but definitely not a Suite. Restaurant is Michelin 1 star, which was awesome. Overall, an extremely pleasant experience.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sehr schönes Stadthotel
Wunderschönes Stadt Hotel. Mitten im grünen. Schöner Park. Sehr gut gelegen.
Bodde her 2 netter i oktober 2023
Svar fra Max Musto, General Manager den 4. des. 2023
Buongiorno and thank you for sharing your recommendations, we are glad to read that you had a pleasant experience staying with us.We look forward to welcoming you back soon,Caterina

10/10 – Utmerket

Nayalya

Bodde her 2 netter i juni 2023
Svar fra Max Musto, General Manager den 4. des. 2023
Buongiorno and thank you for sharing your feedback, we are more thank glad to read that you have a memorable stay with us.Warmest regards,

10/10 – Utmerket

sebastien

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Max Musto, General Manager den 21. aug. 2023
Buongiorno Sebastien,Thank you for sharing your experience with us with an excellent review, we look forward to have the chance to welcoming you again for a future Florentine escape.Best regards,

10/10 – Utmerket

Jose og Miami

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No Is a centric hotel, close to everything with historic importance, very friendly staff, authentic intención to help. The property was a house for the Medici family.
Bodde her 2 netter i juli 2023
Svar fra Max Musto, General Manager den 1. aug. 2023
Dear Jose,Thank you so much for your review, we are glad to read that you enjoyed your stay in our historical property and our Team's attention to details.We hope we will have the chance to welcoming you soon again.Best regards

10/10 – Utmerket

Alexandra

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
The people who work at this hotel make it even more beautiful and inviting. My husband and I only stayed one night before heading to a wedding outside of the city and the staff at the front desk, concierge, and restaurant were incredibly accommodating and nice. Would recommend for anyone coming to Florence!
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Victor

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2023

10/10 – Utmerket

James

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's astounding to have this large garden, almost always empty, in the middle of Florence.
Bodde her 4 netter i mars 2023

10/10 – Utmerket

Katia

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ottima struttura e servizi sono eccellenti.
Bodde her 3 netter i mars 2023

10/10 – Utmerket

Katia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Un perfetto servizio, ottimo soggiorno!
Bodde her 3 netter i mars 2023

10/10 – Utmerket

Joel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2023

10/10 – Utmerket

Linyi

Bodde her 2 netter i januar 2023

10/10 – Utmerket

HASHIM

Bodde her 4 netter i januar 2023

10/10 – Utmerket

Nasser og Tigard

Bodde her 7 netter i januar 2023

10/10 – Utmerket

NICOLAS

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2022

10/10 – Utmerket

Austin

Bodde her 3 netter i august 2022

10/10 – Utmerket

Monique

Bodde her 3 netter i august 2022

8/10 – Bra

Payam

Reiste med partner, Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank you Max the GM to make our stay special. The hotel it self looks amazing and the pool it worth to try. Staff are very friendly and the food at the hotel was super delicious. Just the cleaning the room could be better.
Bodde her 3 netter i juli 2022

10/10 – Utmerket

Dotan

Bodde her 3 netter i april 2022

8/10 – Bra

Helal

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2022

10/10 – Utmerket

Timo

Bodde her 2 netter i februar 2022

10/10 – Utmerket

Islam

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing all around
Bodde her 8 netter i februar 2022
Svar fra FSFlorence den 15. feb. 2022
Dear guest, Thanks so much for leaving such a great review after your experience with us. Looking forward to your next visit. Best regards, Max Musto General Manager

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Really nice overall experience. Entire staff was kind, helpful and available all the time. The hotel is in an amazing palace which is perfectly maintained and exceptionally clean. The bar/lounge is an experience itself.
Bodde her 1 natt i januar 2022
Svar fra FS Staff den 10. feb. 2022
Dear guest, I would like to thank you personally for leaving such a great review after your experience with us. Looking forward to your next visit. Best regards, Max Musto General Manager

8/10 – Bra

Paola

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold og personale og service
Tanto fumo ma poco arrosto....
Buon albergo ma mi aspettavo di più. Un rapporto qualità prezzo non adeguato certamente alle cifre richieste. Colazione carissima ma non certo indimenticabile, anzi modesta
Bodde her 2 netter i desember 2021
Svar fra FSFlorence den 11. jan. 2022
Gentile Paola, La vorrei ringraziare per averci scelto e aver lasciato una recensione dopo il suo soggiorno presso di noi, Ci dispiace che la struttura non sia stata all'altezza delle sue aspettative. Lavoriamo duramente per offrire ai nostri clienti esperienze indimenticabili e ci rammarichiamo di leggere che nel suo caso non siamo riusciti a soddisfare le sue aspettative. Ci auguriamo di poterla avere preso di nuovo come nostra ospite e speriamo di poterle far cambiare idea. Cordiali saluti, Max Musto General Manager

10/10 – Utmerket

Shallom

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic!
Four Seasons Hotel one of the finest hotel in Florence. Great location, wonderful, friendly and helpful service. We loved our staying at this luxurious hotel.
Bodde her 1 natt i desember 2021
Svar fra FSFlorence den 21. des. 2021
Dear Shallom, I would like to thank you personally for leaving such a great review after your experience with us. Looking forward to your next visit. Best regards, Max Musto General Manager

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
침대가 편하고 조식도 좋아요 크리스마스 장식이 훌륭해서 사진 많이 찍었어요
Bodde her 1 natt i desember 2021
Svar fra FSFlorence den 16. des. 2021
Dear Guest, Thanks so much for leaving such a great review after your experience with us. Looking forward to your next visit. Best regards, Max Musto General Manager

10/10 – Utmerket

Dan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2021
Svar fra FSFlorence den 28. des. 2021
Dear Dan, Thanks so much for giving us the highest rate. We are glad to read that you enjoyed our property. Looking forward to your next visit. Best regards, Max Musto General Manager

10/10 – Utmerket

Lucas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing
Amazing service and rooms. Location was slightly inconvenient but still walkable to main attractions.
Bodde her 3 netter i november 2021
Svar fra FSFlorence den 26. nov. 2021
Dear guest, Thanks for your review after your stay with us. Looking forward to your next visit. Best regards, Max Musto General Manager

10/10 – Utmerket

Youngsoon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2021
Svar fra FSFlorence den 26. nov. 2021
Dear Guest, Thanks so much for this great review after your stay. We hope to have the chance of having you back as soon as possible. Best regards, Max Musto General Manager

10/10 – Utmerket

Bryon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic property, people snd atmosphere.
Bodde her 4 netter i oktober 2021
Svar fra FSFlorence den 29. okt. 2021
Dear Bryon, Thanks so much for this great review after your stay, We hope to have the chance of having you back as soon as possible. Best regards, Max Musto General Manager

10/10 – Utmerket

kil soo

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2021
Svar fra FSflorence den 26. nov. 2021
Dear Guest, Thanks so much for this great review after your stay. We hope to have the chance of having you back as soon as possible. Best regards, Max Musto General Manager

8/10 – Bra

Sharan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location is good and rooms are very spacious. The staff are also friendly and well trained and the hotel overall is also very nice with great gardens. The concierge were super helpful (the chat on the app is super convenient). I would however say that everything in the hotel is very overpriced. Considering you're spending 1k on the room, you'd expect them not to overcharge on everything else. Anyway overall a pleasant stay.
Bodde her 4 netter i september 2021
Svar fra FSFlorence den 6. okt. 2021
Dear Sharan, Thanks for your nice review. We are happy to read that you enjoyed your stay. Looking forward for your next visit. Best regards, Max Musto General manager

10/10 – Utmerket

Scott

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Incredible hotel
Incredible attention to every detail. Room was spotless. Notified them of visiting for special occasion and they had cake and sparkling wine delivered to the room.
Bodde her 2 netter i september 2021
Svar fra FSFlorence den 6. okt. 2021
Dear Scott, I would like to thank you for choosing us for such an important event as your honeymoon. We are happy to read that you've had such a nice experience. Looking forward to your next visit. Best regards, Max Musto General Manager

10/10 – Utmerket

Jon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2021

10/10 – Utmerket

olivier

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
magnifique endroit
l'endroit est extraordinaire le parc est magnifique avec de nombreuses oeuvres d'art. petit déjeuner et restaurant top
Bodde her 2 netter i august 2021
Svar fra FS Florence den 31. aug. 2021
Dear Olivier, I would like to thank you personally for leaving such a nice review after your stay with us. Looking forward to your next visit. Best regards, Max Musto General Manager

10/10 – Utmerket

Laurent

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i august 2021

10/10 – Utmerket

Anna

Bodde her 2 netter i august 2021

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
C’est trop beau Rien à dire que on reviendra sans faute
Bodde her 4 netter i juli 2021
Svar fra FSFlorence den 18. aug. 2021
Dear guest thanks so much for your great review. Looking forward to your next visit. Best regards, Max Musto General Manager

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juni 2021
Svar fra FSFlorence den 6. juli 2021
Dear guest, Thank you very much for rating us with the maximum after your stay. We are glad to know that you had a nice experience with us and looking forward to having you back. With all my best regards, Max Musto General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2021
Svar fra FSFlorence den 6. juli 2021
Dear guest, Thank you very much for rating us with the maximum after your stay. We are glad to know that you had a nice experience with us and looking forward to having you back. With all my best regards, Max Musto General Manager

10/10 – Utmerket

Luigi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was a fantastic stay
Bodde her 1 natt i mai 2021
Svar fra FS Florence den 8. juni 2021
Dear Luigi We are delighted to read that you had a nice experience with us. Looking forward to your next visit. Best regards, Max Musto General Manager

10/10 – Utmerket

Verifisert reisende

Bodde her 3 netter i september 2020
Svar fra FSFlorence den 18. sep. 2020
Dear Guest We are glad to read that you had a nice experience and you gave us the maximum score. Looking forward to having you back soon. Best regards, Max Musto General Manager