Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 492 av totalt 1004 anmeldelser." "
10 – Utmerket
492
Rangering på 8 − Bra. 288 av totalt 1004 anmeldelser." "
8 – Bra
288
Rangering på 6 − Grei. 126 av totalt 1004 anmeldelser." "
6 – Grei
126
Rangering på 4 − Dårlig. 68 av totalt 1004 anmeldelser." "
4 – Dårlig
68
Rangering på 2 − Forferdelig. 30 av totalt 1004 anmeldelser." "
2 – Forferdelig
30
8,8/10
Renhold
8,6/10
Personale og service
8,2/10
Fasiliteter
8,4/10
Overnattingsstedets bygg og tilstand
8,4/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
Kelsey
25. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean up kept
Kelsey
Bodde her 1 natt i mai 2024
10/10 – Utmerket
Mollie
Reiste med partner
24. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved everything but the pillows. They were too thick to sleep on comfortably, to the point we went and bought some at kohls to sleep better the second night. Room was clean, spacious and very comfortable.
Mollie
Bodde her 2 netter i mai 2024
10/10 – Utmerket
Scott
Reiste med partner
24. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome atmosphere. Will come back again.
Scott
Bodde her 1 natt i april 2024
10/10 – Utmerket
Terri Sue og Morristown
20. mai 2024
Likte: Overnattingsstedets bygg og tilstand
Terri Sue
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Manager den 21. mai 2024
Thank you for your 5-star review, Terri Sue! We can't wait to welcome you back again in the future.
8/10 – Bra
Marc
18. mai 2024
Likte: Overnattingsstedets bygg og tilstand
Easy check in
Marc
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Manager den 20. mai 2024
We appreciate your business and value your great feedback. If there is anything else we can do for you, please let us know!
4/10 – Dårlig
jeffrey
Reiste med en gruppe
15. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Remote location
Hotel itself very nice and Stadium sports grille was enjoyable
jeffrey
Bodde her 2 netter i mai 2024
Svar fra Guest Relations Manager den 20. mai 2024
We appreciate you taking the time to provide a rating. Please reach out to us through our official property website so that we can learn from your experience and resolve any issues you may have had with our service.
8/10 – Bra
Brenda
Reiste med familie, Reiste med en gruppe
10. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room and great, clean, and the beds were very comfortable. Would love to have been able to eat at a buffet. I was told they dodnt have it any longer so has ro eat else where.
Brenda
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Manager den 13. mai 2024
We greatly appreciate your feedback and for taking the time to rate us. Your input is invaluable to us, and we're thrilled that you had an excellent experience during your recent visit.
10/10 – Utmerket
Karen
8. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Karen
Bodde her 1 natt i februar 2024
Svar fra Hotel Managment den 9. mai 2024
Thank you for your kind review we look forward to hosting you again in the future.
6/10 – Grei
Kevin
7. mai 2024
Likte: Personale og service
Kevin
Bodde her 2 netter i mai 2024
Svar fra Guest Relations Manager den 8. mai 2024
Thanks for taking the time to share your rating. We hope your next visit is even better than your last!
8/10 – Bra
Raffaele
Reiste med partner
5. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
No room service provided the entire stay...
Raffaele
Bodde her 4 netter i mai 2024
Svar fra AM den 6. mai 2024
While we do not service your room during your stay if this is your preference, please let us know and we will be happy to arrange this for all future visits.
10/10 – Utmerket
Bartt
4. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Plan to return. Room was wonderful and enjoyed the dining options.
Bartt
Bodde her 1 natt i mai 2024
Svar fra AM den 6. mai 2024
We are happy to learn that you had a great stay and look forward to seeing you again soon!
4/10 – Dårlig
Olivia
4. mai 2024
Olivia
Bodde her 1 natt i januar 2024
10/10 – Utmerket
RICHARD
Reiste med partner
4. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Only complaint is too noisy. Kids next door slaming doors and running in the hall way but that hotel was great.
RICHARD
Bodde her 1 natt i mai 2024
Svar fra Liz den 5. mai 2024
Thank you for your feedback!
10/10 – Utmerket
JULIA og MISSOURI CITY
2. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We always stay at Holiday Inn Express when we are traveling cross crountry. The indoor swimming pool is a nice relax time after a long travel day.
JULIA
Bodde her 1 natt i april 2024
2/10 – Forferdelig
Taneika
Reiste med partner
21. apr. 2024
Likte ikke: Overnattingsstedets bygg og tilstand
I’ve never stayed at a hotel where you can’t take a shower because the water is so cold you’ll get pneumonia and you can’t use the restroom in your hotel room, so you have to run a mile and hope you don’t have an emergency because the toilet won’t flush in your room. That’s proper necessities you NEED for your customers to have a pleasant stay. Was comp. A free breakfast but that does not justify having to stay in a room with no hot water and no bathroom. Would really like to speak to a manager regarding these issues, I tried at the front desk at checkout and also tried to call at the front desk to speak to a manager was never told I could speak to any of the managing staff. I understand being busy, but that doesn’t explain why we had NO hot water or the bathroom not working… that’s maintenance, and to pay 300 for a room?? Something just doesn’t seem right here.
Taneika
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 30. apr. 2024
We're incredibly troubled to see your review, Taneika, as it is always our goal to provide a 5-star experience to all of our guests. We are very interested in speaking with you further regarding your visit, and we encourage you to reach out to us directly via our property website.
10/10 – Utmerket
Dan
20. apr. 2024
Dan
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 13. mai 2024
Thank your for your generous review, Dan!
10/10 – Utmerket
shawn
15. apr. 2024
shawn
Bodde her 1 natt i april 2024
Svar fra Liz den 5. mai 2024
Thank you for your awesome rating!!
8/10 – Bra
Casey
14. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The river
Casey
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 15. apr. 2024
Thank you, Casey, for your feedback and your review. We hope to welcome you back again soon!
8/10 – Bra
Sheldon
Reiste med partner
14. apr. 2024
Likte: Renhold og personale og service
It was very nice only down all I had was didn't say we had internet in the room or didn't have a microwave. Other than that I love it in the hotel. Say that I supposed to get $11 and some change back and I should check with you guys. Expedia
Sheldon
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 15. apr. 2024
Thank you, Sheldon, for your feedback and review. Please reach out to Expedia support for questions or concerns regarding your reservation. Otherwise, we hope to welcome you back for another great experience in the future.
10/10 – Utmerket
Amber
10. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amber
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 12. apr. 2024
Thank you for your 5-star review, Amber!
10/10 – Utmerket
Scott
Reiste med en gruppe
9. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay. Had good time, nice hotel and dining options etc.
Scott
Bodde her 1 natt i mars 2024
Svar fra Guest Relations Manager den 10. apr. 2024
We're so grateful for your wonderful feedback! Your support means the world to us, and we can't wait to welcome you back with top-notch service.
4/10 – Dårlig
Jessica
8. apr. 2024
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The fridge didn't work we got that fixed then the TV was broke after we put all our stuff away so we moved rooms. I used my rewards card for the match of up to 300 in loses in the casino joined Boyd rewards used my card but it must not have been in all the way or something I spent 400 dollars and only received credit for 87 of them. It was my mom's birthday we went to dinner it was overly priced and not good at all very disappointed. The trip was not what I envisioned when I spent well over 700 dollars on the trip.
Jessica
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 8. apr. 2024
We sincerely apologize that your experience did not meet your expectations. We would like to make things right and learn from your feedback. Please contact us directly through our official website so we can assist you further.
8/10 – Bra
Robert
Reiste med familie
6. apr. 2024
Likte: Renhold, personale og service og fasiliteter
Everything was great except for we had no hot water. They did get it fixed but we were already dressed. They did comp us a free lunch and breakfast to apologize.
Robert
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 8. apr. 2024
Thank you, Robert, for your thorough feedback and review. We hope to welcome you back in the future for more great guest service.
10/10 – Utmerket
Madison
4. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Madison
Bodde her 1 natt i april 2024
Svar fra Liz Scudder den 5. apr. 2024
Thanks for your feedback! we look forward to wlecoming you back to Belterrra.
2/10 – Forferdelig
shawn
Reiste med familie
31. mars 2024
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
I had to switch rooms because the air didn’t work , they want me to wait on maintenance but I’m not here to wait on them the room should of been checked before check in , still lost an hour packing and moving but the room was to way to hot to sleep in.
shawn
Bodde her 1 natt i mars 2024
Svar fra Hotel Managment den 1. apr. 2024
We appreciate you making us aware of your recent experience at Belterra Casino Resort. Your feedback is important to us; by sharing your concerns, you will help us to improve our service and guest experience in the future.Our Boyd Style service philosophy strives to set high standards and we have relayed this information to the appropriate departments for review. Our team appreciates your insight and the opportunity to prevent similar situations in the future.We appreciate your understanding and look forward to welcoming you back to Belterra Casino Resort soon.
10/10 – Utmerket
Olufunke
30. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Olufunke
Bodde her 1 natt i mars 2024
Svar fra Hotel Managment den 1. apr. 2024
Thank you for your kind review we look forward to hosting you again in the future.
6/10 – Grei
Jerry
30. mars 2024
Likte: Renhold
The casino had mostly older machines. Our room looked over the roof. In order to use our credit card in the vending machine, it required a $50 deposit. We wanted to buy a bag of chips. Not giving them $50 for that.
Jerry
Bodde her 1 natt i mars 2024
Svar fra Hotel Managment den 1. apr. 2024
Hello, sorry for any confusion but our vending machines do not charge a 50 deposit, when you swipe your card, and it shows credit 50 it means it will allow you to charge up to 50 in the vending machine. Once you make your selection that total is all that hits your credit card. We hope to see you again in the future for the opportunity for a better stay.
8/10 – Bra
Michael
Reiste med partner
30. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel was good and clean. Bed had a broken spring at the bottom but did not effect sleeping. The casino floor was the problem. It was dirty, smoky, and multiple games were out of service. No video blackjack or poker. Limited table games, and overall poor gambling experience.
Michael
Bodde her 1 natt i mars 2024
Svar fra Hotel Managment den 1. apr. 2024
We appreciate you making us aware of your recent experience at Belterra Casino Resort. Your feedback is important to us; by sharing your concerns, you will help us to improve our service and guest experience in the future.Our Boyd Style service philosophy strives to set high standards and we have relayed this information to the appropriate departments for review. Our team appreciates your insight and the opportunity to prevent similar situations in the future.We appreciate your understanding and look forward to welcoming you back to Belterra Casino Resort soon.
8/10 – Bra
James
28. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
James
Bodde her 1 natt i mars 2024
Svar fra Hotel Managment den 1. apr. 2024
Thank you for your kind review we look forward to hosting you again in the future.
10/10 – Utmerket
lisa og middleport
Reiste med en gruppe
25. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean quiet rooms, excellent entertainment.............Warrant!
lisa
Bodde her 1 natt i mars 2024
Svar fra Guest Relations Manager den 26. mars 2024
Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.
6/10 – Grei
Bobbie
25. mars 2024
We were suppose to have a river view and got a view of the parking lot.
Bobbie
Bodde her 1 natt i mars 2024
Svar fra Guest Relations Manager den 25. mars 2024
Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.
10/10 – Utmerket
Sally
24. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sally
Bodde her 1 natt i mars 2024
Svar fra Guest Relations Manager den 26. mars 2024
Thank you for your 5-star review, Sally!
6/10 – Grei
Jeff
Reiste med familie
24. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room had a refrigerator, but no microwave. The shower ran for 5 minutes and never got hot.
Jeff
Bodde her 2 netter i mars 2024
Svar fra Guest Relations Manager den 25. mars 2024
Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.
8/10 – Bra
dusty og dayton
20. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Food and service was good. The hot water pressue lacked efficient water pressure
dusty
Bodde her 1 natt i februar 2024
Svar fra Guest Relations Manager den 22. mars 2024
Thank you, Dusty, for your feedback and your review. We hope to welcome you back in the future for another great stay.
6/10 – Grei
Chris
Reiste med partner
18. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff worked well on getting us into a room even though Expedia messed up my reservation
Chris
Bodde her 1 natt i mars 2024
Svar fra Guest Relations Manager den 19. mars 2024
We're happy to hear our staff could handle the Expedia issues you experienced, and we hope to welcome you back in the future for a 5-star stay.
2/10 – Forferdelig
Adela
17. mars 2024
Adela
Bodde her 1 natt i mars 2024
Svar fra Guest Relations Manager den 8. apr. 2024
We strive to provide a five-star experience to our guests on every visit and we're disappointed that we did not achieve that for you. Please get in touch with us directly through our official property website so we can help.
2/10 – Forferdelig
Gairatjan
13. mars 2024
Gairatjan
Bodde her 1 natt i mars 2024
Svar fra Liz Scudder den 5. apr. 2024
Mr. Gairatjan,I apologize for the inconvenience at most recent stay. It appears that Expedia was having technical issues at the time which did not allow your reservation to flow through before your arrival. Than you for providing feedback so we can better address the issue with them.
10/10 – Utmerket
Kathryn
11. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property. Great food, comfortable bed.
The ONLY negative is that if you are coming from the northwest of Florence, the only way to get there is narrow country lanes…. Would never attempt it in the dark if you are unfamiliar with area.
Kathryn
Bodde her 1 natt i mars 2024
Svar fra Hotel Managment den 11. mars 2024
Thank you for your kind review we look forward to hosting you again in the future.
10/10 – Utmerket
Nicole
Reiste med en gruppe
3. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Golf course attached
Nicole
Bodde her 1 natt i mars 2024
Svar fra Guest Relations Manager den 4. mars 2024
Thank you for your 5-star review, Nicole!
6/10 – Grei
Joey
Reiste med partner
1. mars 2024
Likte: Renhold og personale og service
Water wouldn't get hot and housekeeping was very loud in the halls
Joey
Bodde her 1 natt i februar 2024
Svar fra Guest Relations Manager den 4. mars 2024
We appreciate you taking the time to provide a rating. Please reach out to us through our official property website so that we can learn from your experience and resolve any issues you may have had with our service.
10/10 – Utmerket
Richard
Reiste med partner
27. feb. 2024
Likte: Fasiliteter
What a bathtub!
Richard
Bodde her 1 natt i februar 2024
Svar fra Chris J den 29. feb. 2024
Richard, we are so pleased that you had a great experience at Belterra! We hope you'll come back and visit again soon.
10/10 – Utmerket
Ryan
Forretningsreisende
27. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ryan
Bodde her 1 natt i februar 2024
Svar fra liz den 29. feb. 2024
Thank you, for the positive feedback!
10/10 – Utmerket
James
26. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Always a winner for us!
Always great service. We go quite often, easy, check-in, good, food, variety, and shopping, they’ve updated the casino, and it looks very nice.
James
Bodde her 2 netter i februar 2024
Svar fra Ashley-Hotel Assistant Manager den 26. feb. 2024
Thank you for your positive review! We are happy to hear that our efforts reflected in your visit, and we cannot wait to welcome you again soon!
8/10 – Bra
Georgia
24. feb. 2024
Georgia
Bodde her 1 natt i februar 2024
Svar fra Guest Relations Manager den 22. mars 2024
Thank you for your review, Georgia. We hope to welcome you back again soon.
10/10 – Utmerket
David
20. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
David
Bodde her 1 natt i februar 2024
Svar fra Hotel Managment den 21. feb. 2024
Thank you for your kind review we look forward to hosting you again in the future.
10/10 – Utmerket
Sharon
18. feb. 2024
Sharon
Bodde her 1 natt i februar 2024
Svar fra Guest Relations Manager den 22. mars 2024
Thank you for your 5-star review, Sharon!
10/10 – Utmerket
Gary
12. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super Bowl weekend
Very nice room for our stay. The entire facility is clean and luxurious.
Gary
Bodde her 1 natt i februar 2024
Svar fra Guest Relations Manager den 12. feb. 2024
Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more "perfect ten" guest service very soon.
8/10 – Bra
William
12. feb. 2024
It was a good weekend getaway
William
Bodde her 1 natt i februar 2024
Svar fra Guest Relations Manager den 12. feb. 2024
Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.
10/10 – Utmerket
Gwendolyn
28. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Gwendolyn
Bodde her 1 natt i januar 2024
Svar fra Guest Relations Manager den 29. jan. 2024
Thank you for your 5-star review, Gwendolyn!
8/10 – Bra
Timothy
27. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Timothy
Bodde her 1 natt i januar 2024
Svar fra Guest Relations Manager den 29. jan. 2024
Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.