Hoteller i Florence

«I asked Belterra to give us a voucher since our daughter's golf tournanment for Saturday, 4/18 was canceled due to weather. I did not expect a refund. And she will play many tournaments here over the next several years. I did not receive a reply. That just isn't good business...you took my money, I didn't stay there and not even a courtesy reply...thumbs down»

«Rooms are clean. The walls are thin and can hear people on both sides of the room. Breakfast is good for something quick. Staff are very friendly and accommodating when we needed anything.»

«The staff were helpful and courteous. The room was very nice and very clean. The breakfast was great.»

«Everything was clean and breakfast was excellent»

«The room was clean and comfortable. Staff was super nice. Furnishings were good. Some minor work needs done on the plaster and caulking in the bathroom. »

«This is a nice hotel especially for a family with kids. The staff is excellent and the hotel itself is really clean. I enjoyed the gym because they have a lot of different equipment to use. The only complaint that I have is that the pillows are super flat. They had no fluff in them what so ever. Other than that, I would definitely recommend!! »

«Rooms were super clean, spacious, marevelous. Surprised that this is a 2 star hotel. Breakfast was meh. But rooms and beds great»

«Very nice area. »

«Great stay. The staff was great, the room was perfect and the breakfast was really good.»

«Beautiful location overlooking the river. Staff was very friendly. Mattress could be replaced. It sinks in the middle quite a bit. It was ok for a night, but would have been rough any more than that. Otherwise, we really enjoyed our stay!»

«Clean room and facilities, great clean comfortable pool!!»

«Need more»

«As expected! »

«Frokost kunne vært bedre»

«TV was positioned perfectly so it would not disturb the other rooms.»

«I am a disabled veteran with mobility issues, as I pulled into the lot there was one handicap spot left that I thought I would take but as I pulled around the row of cars the night shift desk clerk parked there before I got there. I found another spot much farther away, as I walked towards the door I noticed the the car that parked in the handicap spot did not have a placard or handicap plate and the 20 something year old jumped out of the car and ran and I do mean ran into the building. I went ...

«Breakfast was delicious and there was variety. We truly enjoyed our stay and would definitely chose Tru again»

«The property is under construction. They don’t offer breakfast but charge you like they does.»