Hoteller nær Festival Theatre

«I love the old world, charm; of course, Stratford itself is a wonderful place to visit. My husband thought that the stairs up to the room as well as the stairs in the room were a problem for him. He is 77, and I am just a babe of 72.»

«Great service and a beautifully maintained property. The location is also great - walking to Patterson and Avon theatres.»

«I felt like home. Just comfort and great location.»

«Very much enjoyed our stay (7 nights). Had a suite with a kitchenette counter, was very comfortable. Convenient location for restaurants and the theatres. Look forward to staying there the next time we’re in town.»

«We enjoyed our 1 night stay on the 2nd floor at the Mercer Hotel. The staff was very courteous and helpful, the room was very clean and the king bed was very comfortable. We heard the occasional noise from the room above us and the muted hum of the air conditioning units on the roof but it wasn't a problem for us. The location was very convenient for walking to all the theatres and for shopping. And the Mercer restaurant food is great!»

«As always the room was ideal and the staff went above and beyond. Still my favourite place to stay in Stratford»

«The property was very close to Stratford’s Avon Theater and to restaurants. The hostess was friendly and helpful. The breakfasts were good, healthy and presented well. The property is aging and our room was quite small. Overall a pleasant experience!»

«The room we received was not what we saw in the pictures - it had several large pillars in the room - one in front of the toilet door. The sofa bed was not able to be opened until we moved several pieces of furniture out of the way. The softer pillows we asked for were never delivered and the beds were not made on the second day of our stay. All was not as advertised and there was no staff in the building to deal with issues. A real disappointment!»

«As always, outstanding - no better spot in Stratford. Great communication with hosts.»

«Room was pretty bad, wall paper coming of the wall, Mold in the bathroom with paint coming off the ceiling. Shower head floating on the pipe and moved around in the large hole it came out of. Couch was missing and was not corrected by staff nor any type of compensation for the problem with the room. Basically and $125 room that they were charging over $300 for. Won’t stay there again. »

«Staff was friendly during check-in and check-out, very quick, too. The room was large and clean. Beds were queen sized. There was a microwave and a refrigerator. Air conditioning worked well. Bathroom was updated. Shampoo and soap, and hair dryer were provided. Location was excellent, on the road out of town, and 5 minutes from downtown. The one improvement I would like to see is a coffee maker in the room.»

«Friendly owners , clean with a great pool close to theatres.»

«The suites are absolutely gorgeous! Very spacious, clean and beautiful. I would definitely stay there again. I highly recommend this property.»

«Staff was very helpful!! Clean room and will stay again very soon»

«No staff on site. Room code didn't work, number to call only went to voice mail. Managed to get someone on the line to remote open our room door. There was no available restaurant or lounge on site. Screaming kids on our floor. No one at checkout to talk to. Room was very nice, but no service to speak of.»