Fasade

Anmeldelser av Orwell Hotel

3.5 out of 5
Orwell Hotel
Hamilton Road, Felixstowe, England

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 166 av totalt 426 anmeldelser." "
Rangering på 8 − Bra. 159 av totalt 426 anmeldelser." "
Rangering på 6 − Grei. 62 av totalt 426 anmeldelser." "
Rangering på 4 − Dårlig. 27 av totalt 426 anmeldelser." "
Rangering på 2 − Forferdelig. 12 av totalt 426 anmeldelser." "

8,4/10

Renhold

8,8/10

Personale og service

8,0/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Terje og Kristiansand

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotel
Avslappende i en behagelig atmosfære
Bodde her 1 natt i april 2019

8/10 – Bra

Susan

Reiste med partner
Likte: Renhold og personale og service
It is a lovely building from outside it looks amazing but the interior does not match the exterior, nothing major, just a little tired and in need of some refurbishment in places, room sizes varied enormously between huge (double suite) and very cramped (twin room).
Bodde her 2 netter i mai 2024

10/10 – Utmerket

andrew

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Booked at short notice, nothing to fault
Bodde her 1 natt i mai 2024

6/10 – Grei

Stephen

Likte: Personale og service
The hotel is a historical building with attendant charm and features. However, the decor is a little shabby in place and has seen better days.
Bodde her 2 netter i april 2024

4/10 – Dårlig

Robin

Bodde her 1 natt i mars 2024

8/10 – Bra

Robert

Likte: Renhold og overnattingsstedets bygg og tilstand
Restaurant poor. No hot water in shower. Room otherwise roomy and well fitted.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Eduardo

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
It was great, thank you
Bodde her 1 natt i januar 2024

10/10 – Utmerket

DAVID

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

ian

Likte: Personale og service og romkomfort
Bodde her 2 netter i januar 2024

6/10 – Grei

Verifisert reisende

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Disappointing
My second short stay here and it will be my last. Double room was very dated - as was my previous experience - butvthe renovated rooms are more expensive. This room, like my last, did not have and power sockets by the bed. Trailing extension lead and aerial lead below TV - no PAT stickers and also a hazard. Mattress had collapsed on side when you sat down on it. Shower was a basic shower head off taps. No water pressure and fluctuated between hot and cold. Room was cold as the temp outside was below freezing and the heating didn't seem to warm inside enough. Lift in corridor has a loud announcement which could be heard every time the lift doors opened on the 2nd floor - and my room wasnt close to the lift! Overall a disappointing and underwhelming experience. Only the off season low prices redeemed it. Will go to Premier Inn next time!
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Shane

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Varsha

Bodde her 1 natt i januar 2024

8/10 – Bra

George

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
a couple of snags
I was in a twin room which was a bit tired but very functional. I stayed 3 nights. Each day the lock did not open after midday. A trip down to reception reset the lock with no problems. The breakfast was a hot buffet. The cooking batches were too big. This meant a wait between refreshes in which time someone had taken my table.
Bodde her 3 netter i desember 2023

8/10 – Bra

claire

Likte: Personale og service
It was a disappointing stay as our room although clean was run down and tired.
Bodde her 1 natt i desember 2023

8/10 – Bra

John

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Decent hotel
A corporate function with 210 guests. The staff were polite, friendly and coped admirably. No complaints about the food and spent a comfortable night at the premises.
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Paul

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Well past it's sell by date
Very tired and dated decor in room. Reminders of Bates Motel. Heating was on but radiator insufficient size so room was cold. The pale pink 1980's carpet was threadbare and stained in places. The furniture was very old. Shower over bath was poor - water flow was more of a trickle. At check out i wasn't asked how my stay was, probably because they know people would complain. Breakfast was actually good - the best part of the stay. Definitely would not stay here again.
Hideously dated decor
Basic with a trickle for a shower
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Chiriya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect Area
Bodde her 1 natt i november 2023

10/10 – Utmerket

Sunitha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well my experience and what you can expect. It is a old fashioned hotel,it is very clean and tidy, well presented, very friendly and helpful staff, customers are also very friendly, most are local people, shops nearby, food excellent, staff cant fault them, happy to help and courteous. Definitely be visiting again. Sea-front close by.
Bodde her 3 netter i november 2023

10/10 – Utmerket

Max

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
4th stay
Always comfortable
Bodde her 2 netter i oktober 2023

2/10 – Forferdelig

debbie

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The Hotel is very run down very dirty and the staff are not helpful or friendly at all, I have stayed at the orwell for over 8 years and found it has really gone down they dont clean the shower or rooms well at all and the staff years back where a lot more friendly back in the day
Bodde her 3 netter i oktober 2023

10/10 – Utmerket

Linda

Bodde her 2 netter i oktober 2023

6/10 – Grei

Verifisert reisende

Likte: Renhold
Tired would be a good overall discretion. Bed comfortable breakfast poor.
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Christine

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff are always very friendly and professional. Reastaurant food and service excellent
Bodde her 1 natt i oktober 2023

6/10 – Grei

Margaret

Reiste med partner
Overall pleasant stay, good value for money.
Bodde her 3 netter i oktober 2023

2/10 – Forferdelig

Gary

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
116 pound room not fit to keep chickens in
Just terrible not clean in room bathroom needs a refurbished badly
Bodde her 1 natt i oktober 2023

6/10 – Grei

robert

Forretningsreisende
Likte: Personale og service
Bob b
One night business trip, air conditioning units outside window very noisy.
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Janet

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
The Orwell was an amazing place to stay. It was very clean and the staff was friendly and helpful.
Bodde her 3 netter i september 2023

6/10 – Grei

Douglas

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Get what you pay for.
Wanted a cheap night away so got what I expected and had seen looking at the pictures online. A lovely old building in need of much TLC. Bathroom was modern as good as most 9/10, room itself dated and cramped but clean and tidy.
Bodde her 1 natt i september 2023

8/10 – Bra

Gayle

Likte: Personale og service og overnattingsstedets bygg og tilstand
Location was great. The garden was lovely.
Bodde her 2 netter i september 2023

6/10 – Grei

Peter

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold og romkomfort
Excellent staff, poor for allergies.
Overall it was OK. Very poor response to food allergies (dairy-free for my wife). No account taken for allergies in food snacks. Alternative milk and margarine available in request. No other alternatives for breakfast, just pastries not suitable, yoghurt not suitable. Mark in toilet was disappointing, easily came off with brush. Sink partially blocked.
Bodde her 1 natt i september 2023

10/10 – Utmerket

Philip

Bodde her 1 natt i september 2023

8/10 – Bra

Mary

Likte: Romkomfort
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023

10/10 – Utmerket

Catherine

Bodde her 2 netter i september 2023

2/10 – Forferdelig

Alyssa

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Stay somewhere else
I wouldn’t stay here again and wouldn’t recommend it to others. Upon check in, I was given their basic double room when I booked and paid for the luxury one. Once you see the photos they have of each one you’ll understand why. They didn’t say anything about the room just the room number and handed me the card. I went up to the room and it was clearly not the luxury double I paid for. So I thought, no big deal must have been a mistake. Well the guy at the front desk said he didn’t have the room I booked available. Why wasn’t this told to me at check in? Instead, I can only assume they thought they could get away with me not noticing?! Anyways he checked and they had a twin luxury room available, showed it to me and I said that’d be fine. Well then he said he couldn’t just give it to me, he had to check with the manager. He then came back to me and said you’ve got it, as if I’m meant to be grateful when I’ve already paid for this type of room. This took a total of 25 minutes to sort. I would just go to the best western up the road instead. This place is easily missable. So unprofessional. Also do not opt for the breakfast. It’s a buffet and they didn’t even have eggs. Paid £11 for bacon and hash browns as I don’t eat other things. Not worth it.
Bodde her 1 natt i september 2023

8/10 – Bra

William

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent value
Excellent value
Bodde her 1 natt i september 2023

10/10 – Utmerket

Filomena

Bodde her 1 natt i august 2023

10/10 – Utmerket

Chris

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023

8/10 – Bra

Paul

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel
Nice hotel very clean and tidy, very friendly staff, good location. Rooms could maybe do with modernisation. Overall a pleasant stay.
Bodde her 1 natt i september 2023

6/10 – Grei

PATRICIA

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bedroom was clean and ok. Bathroom was not. Grouting was very black and the shower curtain stunk of BO probably from the guests beforehand. I checked out after just 2 nights when I had booked 3 as I could not face the bathroom again.
Bodde her 3 netter i august 2023

6/10 – Grei

Bruce

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Good location close to town centre. Walls are paper thin, could clearly hear next room. Lack of electrical outlets, only 3 and nothing close to the bed.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Paul

Bodde her 1 natt i august 2023

8/10 – Bra

Mark

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Attractive Victorian hotel about 15 minutes' walk from the front. Friendly, patient staff and an excellent home base. Good restaurant and bar on the premises. Room was clean and comfortable, but the bathroom was somewhat dated - my brother booked a "superior" room which was much more modern.
Bodde her 2 netter i august 2023

8/10 – Bra

Johannes

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023

4/10 – Dårlig

kevin

Forretningsreisende
Likte: Renhold og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Kevin
Hotel is older and is being refurbished. Service at meal times was slow. Late check in was slow.
Bodde her 1 natt i august 2023

6/10 – Grei

Mark

Likte ikke: Overnattingsstedets bygg og tilstand
Tired
Tired hotel,poor plumbing, shower was useless Toilet took 10 minutes to fill But comfortable sleep Stayed before with same issues but won’t again
Bodde her 1 natt i august 2023

8/10 – Bra

Mary

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Very helpful staff but the hotel has changed hands since we last stayed. The room we stayed in was booked as superior twin but was pretty basic the worse room we have stayed in and we have been coming here for the last 4 years. also a long way from lifts as my husband has mobility problems. Furniture dated old fashioned , bathroom very basic cleaning not good. The Orwell is looking its age. Even the menu although plentiful lacks variety.
Bodde her 3 netter i august 2023

8/10 – Bra

David

Bodde her 1 natt i august 2023

6/10 – Grei

Craig

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Refurbishment taking place right outside my door
Bodde her 1 natt i juli 2023

6/10 – Grei

Timothy

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Tired decor
The building looks impressive on arrival and there is a feeling of grandeur as you enter. This continues up the carpeted staircase but as you head to your bedroom there is a utilitarian feeling with tired decor. Our bedroom overlooked the very untidy 'yard', which was very noisy when staff threw rubbish in the bins. The bathroom is one of the worst I've seen in an hotel with blistering paint on the door and bath panel; the metal window seemed rusted in position with most of the paint peeling off. The typed instructions for the shower bore no relation to the actual bath/shower taps. The staff were pleasant enough but I doubt I'll be returning.
Bodde her 1 natt i juli 2023

8/10 – Bra

Denis

Bodde her 1 natt i juli 2023