Hoteller i Falls

«The room was clean and comfortable. The breakfast was good. The check-in staff was great. My only complaint was the refrigerator in the room was not working and smelled bad.»

«Breakfast staff was incredibly rude. So discouraging. Refused to continue offering breakfast 30 minutes before buffet closes, really? If you're not open for the last half hour, then change your hours posted for breakfast. Also no need to be rude to customers. Cleanliness is okay. Could be improved.»

«Wow, this was an outstanding value! Hotel seems to have been updated recently. It's simply decorated but pretty and everything was perfectly clean! Appreciated the water bottles the front desk gave us when we checked in. A family member and I both got rooms here. The location near the highway was super convenient. My relative had a room at ground level facing the highway and noticed a bit of road noise at night (truck brakes). I had no such problem on the third floor--high enough above the ...

«Nice place»

«All the clerks were amazing. The hotel was clean. There was a gym in a pool. I wish I took pictures to post, but it was a very busy weekend. I would definitely stay again my family and I had an amazing time.»

«Clean room. Good location. Reasonable price. Nice bedding.»

«Great stay wonderful front desk service.»

«Nice hotel in convenient location. Rooms are very large and clean. Beds are comfortable. »

«I did not like the fact that there was no local TV or cable. There were options to login to streaming TV if you had an account. (Paramount, YOUTUBE, Disney, HULU, etc) I also did not like getting hit with some local fees, taxes and local donations that were not already covered in my reservation with Expedia. These should have been mentioned up front. One is kind of in a bind in that town because this hotel is the only place to stay there. Limits your options to be a captive customer. Don't ...

«Not going to lie, I was a little worried because Best Western can be hit or miss. However, I was extremely surprised! The rooms were bigger than the pictures and very clean and modern. (We always check the beds before getting settled!) We are definitely going to stay here again!»

«This hotel was the perfect choice for our recent visit to Steam Town! It is so beautifully well maintained and a joy for any train enthusiast.»

«Loved the girls at the desk. Helped so much with many questions that I had»

«We stayed there for four nights and had a great stay. The room was big enough for three persons, would absolutely like to stay there again »

«Great view of the mountains from the parking lot. Fair breakfast but the check in lady was quick and the guest were friendly»

«The staff was very helpful with suggestions of things to do in Wilkes-Barre.»

«The room was clean»

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