Hoteller i Excelsior Estates

«Yes, parking was wasy»

«No coffee make as the room details state. Room was dirty, I had to get Clorox wipes to go over bathroom floor before I would use it. »

«Spacious, comfortable rooms»

«Yes »

«Didn’t know the place was Haunted and had been on several TV shows due to the paranormal activity! Should have been disclosed during booking »

«Everything was great»

«fine»

«There was no remote in our room when we got there. They did bring us one, then the microwave didn't work, they replaced this. Then we went to the pool, they closed the slide after we were there for 2 hours, didn't reopen during the 2 days of our stay (the slide was the main reason we chose this hotel) then we went to swim before we checked out, and the entire pool was closed. The staff were friendly, just wasn't pleased with the amenities or lack of access to the amenities we essentially paid ...

«Calm and clean place. The paranormal tour was great. Would come again.»

«Breakfast was poor, bed dips in the middle »

«We recently went on a 10-day road trip and were disappointed with this Holiday Inn location. The other 2 Holiday Inn hotels we stayed at were clean and well maintained. When we got to this property, there was no one at the desk, had to ring the bell and wait a bit for someone to come up. Also, the pool was very dirty. I hope it was a salt water pool because it was also salty. We had one kid break out in a rash and made the decision not to swim in it our second day. The whole facility also ...

«The people were nice but the building needs to be updated. It was fine to sleep for a night»

«Did not even stay the night, room had not been cleaned. We found hair on the bed and sheets we not clean. We left right after walking on the room after informing staff.»

«Hot tub didn't work shut down by health department. TV didn't work had to switch rooms. Rooms are run down. Staff was fantastic.»

«Room was very nice Staff is very friendly »