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Anmeldelser av H10 Estepona Palace

4 out of 5
H10 Estepona Palace
Avda del Carmen, 99 Playa de Guadalobon, Estepona, Malaga

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 240 av totalt 649 anmeldelser." "
Rangering på 8 − Bra. 275 av totalt 649 anmeldelser." "
Rangering på 6 − Grei. 76 av totalt 649 anmeldelser." "
Rangering på 4 − Dårlig. 43 av totalt 649 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 649 anmeldelser." "

8,8/10

Renhold

8,2/10

Personale og service

7,8/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Kjell

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Betjeningen ved Pool restauranten burde være litt mere «på» etter første servering. Gikk glipp av en del ekstra salg.😊
Bodde her 10 netter i oktober 2022
Svar fra Customer Service den 17. okt. 2022
Dear Guest,Thank you for choosing to stay with us and for taking time to rate us.We are glad to know that you have enjoyed your holidays with us. We take note of your suggestions. It has been a pleasure to have you with us. We hope to be able to welcome you again soon and remain,With kind regards on behalf of the whole H10 Estepona Palace team

10/10 – Utmerket

Ola

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Topp hotell
Supert hotell, god frokost, flott middagsbuffet. Topp service på alle nivå
Bodde her 2 netter i august 2022
Svar fra RRPP den 20. aug. 2022
Dear Guest,Thank you for choosing to stay with us, for taking time to share your experience and for rating us.We are absolutely thrilled to know that you like our hotel as well as the food, appreciated the service offered by our wonderful staff and that overall you enjoyed a lovely holiday.Please know that for us it has been a pleasure to have you with us. We thank you very much for your recommendation and hope to be able to welcome you again soon.With kind regards on behalf of the whole H10 Estepona Palace team

10/10 – Utmerket

Sverre

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i mai 2022
Svar fra RRPP den 20. mai 2022
Dear Guest, Thank you for choosing to stay with us and for taking time to rate us. We are very happy to know that you had a such a wonderful stay and would like you to know that for us it has been a pleasure to have you with us. We hope to be able to welcome you again soon and remain, with kind regards on behalf of the whole H10 Estepona Palace team

6/10 – Grei

Hugo

Bodde her 7 netter i september 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint feriested, med god service.
Bodde her 9 netter i mai 2019
Svar fra RRPP den 5. juni 2019
Oversættelse fra Google: Kære gæst, Tak fordi du valgte os til dit ophold, for at tage tid til at dele din oplevelse og til at bedømme os. Vi er meget glade for at se, at du kan lide vores hotel og faciliteter samt den service, vi leverer. Vær venlig at vide, at det har været en fornøjelse at have dig med os, og vi ville være glade for at byde dig velkommen igen snart. Med venlig hilsen på vegne af hele H10 Estepona Palace holdet.

8/10 – Bra

Jan Magne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Et godt sted å være på ferie.
Vi ankom sent på natten men ble møtt av en hyggelig og hjelpsom person resepsjonen . Rommet var stort og fint og renholdet var bra . Basseng området var fint , med mange solsenger . Stranden var fin men det var grov sand og noe stein, så det var vanskelig å komme seg ut i vannet . Maten var god hyggelig betjeningi matsalen . Vi kommer gjerne tilbake .
Bodde her 11 netter i april 2019
Svar fra RRPP den 1. mai 2019
748/5000 Oversettelse fra Google: Kjære gjest, Takk for at du valgte oss for ditt opphold, for å ta deg tid til å dele din erfaring og for å rangere oss. Vi er veldig glade for å vite at du likte rommet ditt samt bassengområdet og likte mat, noe som gjør dette til et hyggelig opphold. Den offentlige stranden foran hotellet er en steinstrand. For de som ser etter en sandstrand, finner du dette ca 600 meter fra hotellet på "Playa del Cristo", som kan nås via en nydelig strandpromenade. Vi takker veldig mye for din anbefaling. Vær oppmerksom på at det har vært en glede å ha deg med oss, og vi vil gjerne velkommen deg igjen på ditt neste besøk til Estepona. Med vennlig hilsen på vegne av hele H10 Estepona Palace-teamet.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i juli 2017
Svar fra H10 Estepona Palace den 7. okt. 2017
Dear guest. Thank you for rating us. We will wait for your next visit. Greating on behalf of the H10 Estepona Palace team.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell i et stille område
Fint hotell i et stille område. Ikke lang gåtur inn til byen. God service og mulighet for solstoler på stranden eller ved bassenget.
Svar fra General Manager den 12. aug. 2016
Kjære kunde, Takk for at du valgte oss for ditt opphold for å ta tid til å vurdere oss. Vi er glade for å vite at du likte oppholdet, området, service og basseng dekk muligheter. Vi venter på ditt neste besøk. Det vil være en glede å ønske deg velkommen tilbake, og ikke glem å anbefale oss.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra General Manager den 6. aug. 2016
Dear customer, Thank you for choosing us for your stay and for taking time to rate us. We wait for your next visit. It will be a pleasure to welcome you back and please do not forget to recommend us.

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
flott hotell
Flott hotell, kan bli bedre på service Svakt at Restauranten stenger kl 22
Svar fra H10 Estepona Palace den 20. juli 2016
Kjære kunde, Takk for at du valgte oss for ditt opphold for å ta tid til å vurdere oss. Vi er glade for å vite at du likte av hotellet og mat og bestemt frokost. Våre unnskyldninger for ikke å møte dine forventninger på stengetid for restauranten. Vi takker deg for dine kommentarer som med denne informasjonen, sammen med alle våre gjester, vil hjelpe oss å finne veien til å forbedre våre tjenester. Vi venter på ditt neste besøk. Det vil være en glede å ønske deg velkommen tilbake, og ikke glem å anbefale oss.

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Fint hotell, men....
Flott hotell God mat Svak kundeservice Fin frokost, men de klarte ikke holde buffeen velfylt underveis tross masse ansatte som løp rundt
Svar fra H10 Estepona Palace den 20. juli 2016
Dear customer, Thank you for choosing us for your stay and for taking time to rate us. We are happy to know that you enjoyed of the hotel and food and specific breakfast. Our apologies for not meeting your expectations on customer service and replenishing the buffet. We thank you for your comments as with this information, together with all our guests, will help us find way to improve our services. We wait for your next visit. It will be a pleasure to welcome you back and please do not forget to recommend us.

8/10 – Bra

Johannes og Stavanger

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Fine muligheter til en sykkeltur,
Svar fra H10 Estepona Palace den 23. juli 2016
Kjære kunde, Takk for at du velger oss igjen for oppholdet, for å ta seg tid til å dele sine erfaringer og evaluere oss selv. Vi er glad for å vite at han likte mulighetene for å bruke sykkel. Vi håper du besøker oss snart, og vi vil bli glade for å velkommen tilbake. Og vær så snill, ikke glem å anbefale oss.

8/10 – Bra

Lars

Likte: Personale og service
Svar fra H10 Estepona Palace den 23. juli 2016
Dear customer, Thank you for choosing us for your stay, for taking time for rating us. Please visit us again soon, It will be a pleasure to welcome you back.

8/10 – Bra

Jacek

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
nice hotel but a bit far from the city center.
Svar fra H10 Estepona Palace den 25. juni 2016
Dear customer, Thank you for choosing us for your stay, for taking time to share your experience and for rating us. We are happy to know you found our hotel. We are sorry to read you found far the center, but please remember there is public transportation to sort this out. It will be a pleasure to welcome you back soon, and please do not forget to recommend us.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Flott hotel, med fin beliggenhet.
Kjempe flott frokost buffee, men middags buffeen var mindre god. Harde senger å ligge på, men kjempe flott rom med flott vaskeservice!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kan anbefales!
Vi var godt fornøyd med 11 dagers opphold på H10 Estepona Palace. Bra beliggenhet i rolige omgivelser. Av og til litt vanskelig å finne parkeringsplass. Romslig resepsjonsområde med mange sitteplasser. Ordna forhold ved bassengene og strand rett nedenfor. Omfattende frokost tilbud. Et stykke å gå til byens restaurantområde. Gode romslige senger.

10/10 – Utmerket

Terje Mikkelsen og Bergen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott på Costa del sol
En ukes opphold med fantastisk frokost inkludert. Et oppvarmet basseng og fint uteområde/strand. Kort vei til Gibraltar og gamlebyen i Estepona vel verd et besøk.I hovedsak godt voksne på denne tiden.
Svar fra H10 Estepona Palace den 23. mai 2015
Kjære kunder, Takk for at du valgte oss og for at du tok deg tid til å dele sine erfaringer og evaluere oss selv. Vi er glad for at oppslukt sine ferier med oss, og vi håper ditt neste besøk. Vi vil være glade for å få dem tilbake.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vi reiste på 1 uke ferie litt uten om sesongen , men hotellet hadde de fleste fasiliteter i gang. Veldig god frokost og hyggelig betjening.
Svar fra H10 Estepona Palace den 23. mai 2015
Kjære kunder, Takk for at du valgte oss og ta tid til å vurdere oss og dele din mening. Vi er glad for å høre at du likte frokost og spise personalet. Ser frem til ditt neste besøk og esteremos glade for å ønske.

10/10 – Utmerket

Nina og Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell
Vi var super fornøyd med hotellet og service innstilt og hyggelig personalet. Litt langt fra byen men det gikk busser ofte til ca 1,30€. Nydelig behandling på Spa med hyggelig personalet. Frokostbuffeten var topp. Vi spiste middagsbuffet en kveld og det var ikke så bra og ganske dyrt, 24€. Vi dro til Marinaen og spiste der. Veldig fin plass:)

10/10 – Utmerket

Rolf og Asker

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Anbefales
Topp beliggenhet, god frokost.
Svar fra H10 Estepona Palace den 3. jan. 2015
Kjære kunde, Takk for tilliten for sine ferier, for å ta seg tid til å dele dine erfaringer og evaluere oss selv så positivt. Vi er glad for at du likte plasseringen og frokost. Vi ser frem til ditt neste besøk. Vennligst ikke glem å anbefale oss.

8/10 – Bra

Tommy Johansen og Norway

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel
Nice as a family hotel. Not a romantic hotel for a couple - but buffet restaurant only. The food was OK something like the Norwegian Colorline buffet. Nice swimming pool area. Dark sand on the beach - windy that day.
Svar fra H10 Estepona Palace den 3. jan. 2015
Dear customer, We appreciate your trust in us for your holiday, far taking time for time to share your experience and rating us. ItWe will be charmed to give you the welcome next time, and please do not forget to recommend us.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra H10 Estepona Palace den 29. nov. 2014
Dear Customer, Thank you for trusting us in your holidays, for taking time for rating us. We wait for your next visit, and we will be pleased to welcome you back. And please do not forget to recommend us.

8/10 – Bra

Christina og oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell med stora rum! Bra frukost :) Lite långt undan Estepona by men annars bra!
Svar fra H10 Estepona Palace den 27. sep. 2014
Bäste kund, Vi uppskattar ditt förtroende för oss för din semester, ta din tid för att dela dina synpunkter och utvärdera oss själva. Vi är smickrad att du gillar hotellet och vår frukost Vi hoppas att vi rekommenderar och besöka oss igen. Fram till ditt nästa besök.

10/10 – Utmerket

Lisa og Sarpsborg, Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Behagelig opplevelse av oppholdet
Rent og ryddig - behjelpelig personal - alt tilgjengelig - rom med forskjellig standard alt etter hva vi velger - Spa avdeling .
Svar fra Asistant Manager den 19. apr. 2014
Dear customer, Thank you for sharing your experience, It makes us happy to read that you had an overall good stay, which is always our main goal to achieve. We wait to see you again soon.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra. Eneste haken var at det ikke gikk å få litt mat om kvelden, unntatt den store buffetsen. Burde vært en pizza-bar eller lignende. Ikke alle liker de store måltidene om kveldene. Nå måtte vi til sentrum. Synd for videre anbefaling.

8/10 – Bra

Verifisert reisende

Likte: Overnattingsstedets bygg og tilstand
Bra hotel, flott frokost og nydelig sjøutsikt.

6/10 – Grei

Verifisert reisende

Likte: Renhold

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotellet er meget bra som feriehotell. Romslig velsutstyrte og trivelige rom. Gode muligheter til soling og bading på hotellområdet og på strand nedenfor og videre omkring. Mye for pengene. Maten er overdådig, men ensformig, og man blir lett overspist og matlei. Det er mye bedre muligheter i byen. Med leiebil fungerte det bra. Uten egen transport kan en fløle seg fanget på hotellet, hvis en ønsker mere enn sol og bad og spa og velvære. Andalusia er flott reiseområde.

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Andrew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel and staff was excellent food was great and hot for a buffet drink reasonable price for a hotel would recommend this hotel
Bodde her 8 netter i april 2024
Svar fra RRPP den 9. mai 2024
Dear Andrew,Thank you for choosing to stay with us and for taking time to share your experience and rate us.We are thrilled to see that you like our hotel as well as the service offered by our staff, and that overall, you enjoyed a lovely stay. Please know that it has been a pleasure to have you with us. We thank you for your recommendation and hope to be able to welcome you again soon.With kind regards on behalf of the whole H10 Estepona Palace.

10/10 – Utmerket

JOSE ANTONIO

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ha sido muy acogedor
Bodde her 1 natt i mai 2024
Svar fra RRPP den 7. mai 2024
Apreciado Jose Antonio, Gracias por elegirnos para su estancia y por tomarse el tiempo para evaluarnos. Nos alegra mucho saber que ha disfrutado de una agradable estancia en un nuestro hotel.Sepa que ha sido un placer tenerle con nosotros y estaremos encantados de recibirle nuevamente pronto.Le saludamos todo el equipo H10 Estepona Palace.

10/10 – Utmerket

SAMUEL

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place
Bodde her 9 netter i april 2024
Svar fra RRPP den 28. apr. 2024
Dear Samuel,Thank you for choosing to stay with us and for taking time to share your experience and rate us.We are thrilled to see that you enjoyed a great stay. Please know that it has been a pleasure to have you with us. We thank you for your visit and hope to be able to welcome you again soon.With kind regards on behalf of the whole H10 Estepona Palace.

6/10 – Grei

Charlotte

Reiste med familie og små barn
Likte: Renhold
Likte ikke: Personale og service
Found the front of house team on reception to be quite rude. They made us feel completely unwelcome as we were checking in, making negative comments about us just staying one night. We had also rang ahead to confirm which day we would use the full board lunch and we were advised we could use it on either the day we checked in or checked out. When I mentioned this at check-in I was told this wasn't policy and was repeatedly asked who I'd spoken to on the phone despite me saying I hadn't got a name. I then rang again when, on getting back to my room in the evening the room was unbearably hot. I couldn't get the air-con to work. I rang reception, who told me, again very rudely, that it wasn't working and there was nothing they could do. We ended up sleeping with the balcony door open all night and all of us were completely bitten by mosquitos in the morning. By contrast the restaurant and kids' club team (Sofia especially) were AMAZING. Super-friendly and helpful. The pool area was nice but overcrowded, especially as it was off-season. Can't imagine what it would be like in August! The main restaurant was a nice setting and the food was good in the buffet. The lunch we had in the pool bar however was HORRENDOUS. I got a prawn and mango salad, which was - shockingly - made from tinned mangoes and frozen prawns with a sickly-sweet dressing. The patatas bravas and fries were undercooked. We left the lot.
Bodde her 1 natt i april 2024
Svar fra RRPP den 8. apr. 2024
Dear Charlotte,Thank you for choosing to stay with us and for taking time to rate us.We regret that your stay did not meet your expectations. Our staff is usually described as friendly and helpful and we sincerely regret any moment to the contrary. We are glad to hear that you found the staff in the restaurant and the Miniclub to be helpful. The air-conditioning is centralized and set to heating in the winter. The last couple of days were a little warmer than usual; however the temperatures have already dropped again to 20ºC maximum and 11 to 14ºC at night. With these temperatures most of our guests prefer the heating, which is also what we advertise. Nevertheless we thank you for your point of view and will keep this in mind. We also regret that the food in the pool bar was not to your liking and that you did not inform us about this whilst you were here, in order to find and possible solution for you and improve your stay.Please know that it has been a pleasure to have you with us. We thank you for your visit and hope that you will give us another opportunity in the future.With kind regards on behalf of the entire H10 Estepona Palace team

10/10 – Utmerket

Selwyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2024
Svar fra RRPP den 31. mars 2024
Dear Selwyn,Thank you for choosing to stay with us and for taking time to rate us.We are thrilled to see that you like our facilities and enjoyed a lovely stay. Please know that it has been a pleasure to have you with us. We thank you for your recommendation and hope to be able to welcome you again soon.With kind regards on behalf of the whole H10 Estepona Palace team.

10/10 – Utmerket

Craig

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra RRPP den 21. mars 2024
Dear Craig,Thank you for choosing to stay with us and for taking time to rate us.We are thrilled to see that you like our facilities and enjoyed your stay. Please know that it has been a pleasure to have you with us. We thank you for your recommendation and hope to be able to welcome you again soon.With kind regards on behalf of the whole H10 Estepona Palace team.

10/10 – Utmerket

Alberto og Aventura

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
First time in the area, amazing infrastructure close to the highway. In summer probably is something close to the paradise.
Bodde her 2 netter i januar 2024
Svar fra RRPP den 28. jan. 2024
Dear Alberto,Thank you for choosing to stay with us and for taking time to rate us.We are thrilled to know that you like the location of our hotel, with easy access to explore the area in all directions, and that you enjoyed a lovely stay. Please know that it has been a pleasure to have you with us. We thank you for your recommendation and hope to be able to welcome you again soon.With kind regards on behalf of the whole H10 Estepona Palace team.

10/10 – Utmerket

Björn

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra RRPP den 13. jan. 2024
Dear Björn,Thank you for choosing to stay with us and for taking time to rate us.We are very happy to hear that you enjoyed your stay. Please know that it has been a pleasure to have you with us. We thank you for your recommendation and hope to be able to welcome you again soon.With kind regards on behalf of the whole H10 Estepona Palace team.

10/10 – Utmerket

Richard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Escape from Cornwall
Bodde her 1 natt i januar 2024
Svar fra RRPP den 11. jan. 2024
Dear Richard,Thank you for choosing to stay with us and for taking time to rate us.We are thrilled to hear that you enjoyed your stay. Please know that it has been a pleasure to have you with us. We thank you for your recommendation and hope to be able to welcome you again soon.With kind regards on behalf of the whole H10 Estepona Palace team

4/10 – Dårlig

ROBERTA og Bainsville

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dated property. Rooms had no coffee machine, would have to rent for 18€a day if wanted. To use an iron or steamer you had to pay a deposit. At the restaurant they charge you for a glass of water. Dinner only option is a less than mediocre buffet. Lunch was sit down and fairly good. There is absolutely nothing around the hotel so to get any good food you need a car or to use taxi.
Bodde her 4 netter i oktober 2023
Svar fra RRPP den 22. okt. 2023
Dear Roberta,Thank you for choosing to stay with us and for taking time to share your opinion and for rating us.We sincerely regret that your short break did not live up to your expectations, despite us making sure that your request for a double bed was met.A coffee machine is included in Privilege rooms, Junior Suites and Ocean Junior Suites. In all other room categories this is an optional extra, currently available for 10 per day with daily replenishment. We do not have irons. We offer either an ironing service or indeed a steamer, which can be collected at reception against a deposit, which is returned in full when the steamer is returned.Water is available in the restaurant only in bottles, it is not sold by the glass. You may also get water free of charge from the dispensers in Thalassa Restaurant (08:30-19:00) or in the lobby bar (0:00-24:00). Furthermore, our H10 members will find fruit and water in their room upon arrival. Our buffet restaurant Alborán is open every day for breakfast, lunch and dinner. Alternatively at lunch time there is also the a la carte restaurant Thalassa by the pool and twice a week we offer special dinners with table service in the Thalassa restaurant. These special dinners have to be reserved with our customer service. Our hotel is located on the beachfront, with direct access to the pebble beach as well as to a stretch of beach side promenade. We are about 1.5km from the port of Estepona with its bars and restaurants and 2.5km from the old town. There is a public bus that leaves 150m from the hotel every 40 minutes and stops at in the port as well as in the old town amongst other stops. Alternatively our guests may rent bikes at our reception, where we will also be happy to call you a taxi.Please know that it has been a pleasure to have you with us. We thank you for your visit and hope that you will give us another opportunity in the future.With kind regards on behalf of the whole H10 Estepona Palace team

10/10 – Utmerket

Joanne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely
Really enjoyed my stay at this hotel. Food good. Great facilities. Really friendly and helpful staff
Bodde her 3 netter i oktober 2023
Svar fra RRPP den 13. okt. 2023
Dear Joanne,Thank you for choosing to stay with us and for taking time to share your experience and for rating us.We are thrilled to hear that you like our hotel and facilities, enjoyed the food as well as the service provided by our friendly and helpful staff, and overall had a lovely holiday.Please know that it has been a pleasure to have you with us. We thank you for your recommendation and hope to be able to welcome you again soon.With kind regards on behalf of the whole H10 Estepona Palace team

4/10 – Dårlig

JOHN

Not worth the money.
Hotel is old and tatty, no complimentary water in room. No iron, only steamers that you can use. Basically they want to force you to use the ironing service which is expensive. Certainly not a good four star hotel. More like 3 star plus. Paid over the odds for this hotel in October. Won’t be coming back.
Bodde her 2 netter i oktober 2023
Svar fra RRPP den 8. okt. 2023
Dear John, Thank you for choosing to stay with us, for taking time to share your experience and for rating us. We very much regret that your stay did not meet your expectations and take this opportunity to clarify.Complimentary water in the room is a service delivered in Ocean Junior Suites, Junior Suite and Superior Privilege rooms. Members of the H10 Club will find fruit and water in their room upon arrival. Becoming a member is free of charge. You will find designated machines, which dispense cold water, room temperature water and sparkling water, free of charge. If you require a refillable water bottles, this may be purchased in our Lobby bar and Thalassa restaurant and then refilled as often as you like, as mentioned, free of charge.Professional laundry, including ironing, is an extra service that we offer to our customers at a charge. Alternatively a free steamer can be requested at the reception against deposit for a quick revision. Please know that it has been a pleasure to have you with us. We thank you for your visit and we hope that you will give us another opportunity in the future.With kind regards on behalf of the whole H10 Estepona Palace team.

8/10 – Bra

Emily

Likte: Renhold og personale og service
Bodde her 1 natt i september 2023
Svar fra RRPP den 8. okt. 2023
Dear Emily,Thank you for choosing to stay with us and for taking time to rate us.It has been a pleasure to have you with us. We thank you very much for your visit and hope to be able to welcome you again soon. With kind regards on behalf of the whole H10 Estepona Palace team

8/10 – Bra

Jeanette

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra RRPP den 27. sep. 2023
Dear Jeanette,Thank you for choosing to stay with us and for taking time to rate us.Please know that it has been a pleasure to have you with us. We thank you very much for your visit and hope to be able to welcome you again soon. With kind regards on behalf of the whole H10 Estepona Palace team

10/10 – Utmerket

David

Bodde her 6 netter i september 2023
Svar fra RRPP den 16. okt. 2023
Apreciado David,Gracias por elegirnos para su estancia y por tomarse el tiempo para evaluarnos.Nos alegra mucho saber que ha disfrutado de una agradable estancia en nuestro hotel.Sepa que ha sido un placer tenerle con nosotros y estaremos encantados de recibirle nuevamente pronto.Le saludamos todo el equipo H10 Estepona Palace.

8/10 – Bra

Patricia

Likte: Personale og service
The hotel is on the water and it has easy access also to AU7. Breakfast is excellent and I highly recommend taking this option as there is no coffee maker in the room. I was surprised that they charged me for using the safe box. This is a 4star hotel and you would expect that it be included in the price. Parking was €15 a day and there were some empty spots to park outside. However, the street is super narrow.
Bodde her 11 netter i september 2023
Svar fra RRPP den 26. sep. 2023
Dear Patricia,Thank you for choosing to stay with us and for taking time to share your experience and to rate us.We are glad to know that you enjoyed the location of the hotel as well as the breakfast buffet, always included with the stay. We take this opportunity to inform you that in Privilege rooms, Ocean Suites and Junior Suites, the Nespresso machine is included, as is the safe, bathrobe, slippers, sunbed on the terrace and other amenities. Nevertheless, we thank you for your comments, as they help us improve.We thank you very much for your visit and hope to be able to welcome you again in the near future. With kind regards on behalf of the whole H10 Estepona Palace team

8/10 – Bra

Ronald

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Mooi hotel, maar onderhoud van b.v. terras rond zwembad is in slechte staat. Bij aankomst deed niet alle verlichting het. Deur naar balkon kon niet op slot. Koelkast was niet echt koud, etc. Werd wel snel opgelost.
Bodde her 8 netter i september 2023
Svar fra RRPP den 23. sep. 2023
Dear Ronald,Thank you for choosing to stay with us and for taking time to share your experience and for rating us.We are very happy that you like our hotel and that any issues you had, were resolved swiftly.Refurbishment is done regularly. We thank you for your comment and will keep this in mind for future renovations.Please know that it has been a pleasure to have you with us. We thank you for your visit and hope to be able to welcome you again soon.With kind regards on behalf of the whole H10 Estepona Palace team

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Superfint hotell!
Väldigt fint och fräscht hotell. Fint poolområde, god mat på restaurangen vid poolen. Deras hamburgare o caesarsallad var supergod! Det vi saknade var en drinkmeny i baren -var tunt utbud. Frukosten hade brett utbud och passade oss jättebra. Hotellet ligger en bit utanför stan men vi gillar att gå så det gjorde inget. Personalen i receptionen var väldigt trevliga och hjälpsamma. Gratis parkering fanns på andra sidan vägen.
Bodde her 3 netter i august 2023
Svar fra RRPP den 19. sep. 2023
Dear Anonymous,Thank you for choosing to stay with us and for taking time to share your experience and for rating us.We are thrilled to hear that you like our hotel, in particular the pool area and the food, and that overall you enjoyed a lovely holiday.Please know that it has been a pleasure to have you with us. We thank you for your visit and hope to be able to welcome you again soon.With kind regards on behalf of the whole H10 Estepona Palace team

10/10 – Utmerket

Aleksandar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 15 netter i juli 2023
Svar fra RRPP den 5. sep. 2023
Dear Aleksandar,Thank you for choosing to stay with us and for taking time to rate us.Please know that it has been a pleasure to have you with us. We thank you very much for your visit and hope to be able to welcome you again soon. With kind regards on behalf of the whole H10 Estepona Palace team

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
A complete train wreck
Where to start? About $400/night in little Estepona, certainly not Marbella. We arrived in room, no coffee maker, no water…ok, can live with that. But theft-proof fifty cent hangers?!? Painted shrubs? Ca. 1975 scratched-up furniture? No. Also, in fifty years of world travel, I’ve never seen a daily charge for the use of the room safe! Wife went on terrace to relax and closed door behind her and was LOCKED OUT! If she had no phone, she would have had to scream for help. Just imagine. Hotel’s entry driveway choked with cars and we were trapped behind these selfish slobs for 20 minutes. Management response? “Family checking in - no problem, senor.” No bellman, no one controlling this parking disaster. Food was just ok, buffet style, corporate cafe ambience. Ugggh. When we tried to eat in the separate table-served dining room, we were very, very rudely told “NO TABLES!” Same surly attitude from most of the staff. Tried to get a bucket of ice at the bar to chill a bottle wine: “NO BUCKET!” Only a plastic glass of ice at a time! And though I love children, organized kids’ activities go on at all hours, even dinner, at ear-splitting volume. An absolutely hopeless hotel not worth $200/night. Entire staff and management should be summarily fired and the hotel sold to someone who knows what they’re doing. Please! Meantime, pay whatever you have to but DON’T stay at this disaster
Bodde her 3 netter i august 2023
Svar fra RRPP den 31. aug. 2023
Dear Anonymous,Thank you for choosing to stay with us and for taking time to write your review.We sincerely regret that neither your refurbished room nor your recently painted balcony were to your liking and that your stay in general did not meet your expectations.It has been a pleasure to have you with us and we thank you for your visit. With kind regards on behalf of the whole H10 Estepona Palace team