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Anmeldelser av The Harlow Hotel By AccorHotels

3 out of 5
The Harlow Hotel By AccorHotels
Southern Way, Harlow, England

Anmeldelser

6,8
Rangering på 10 − Utmerket. 153 av totalt 804 anmeldelser." "
Rangering på 8 − Bra. 274 av totalt 804 anmeldelser." "
Rangering på 6 − Grei. 193 av totalt 804 anmeldelser." "
Rangering på 4 − Dårlig. 109 av totalt 804 anmeldelser." "
Rangering på 2 − Forferdelig. 75 av totalt 804 anmeldelser." "

7,2/10

Renhold

7,4/10

Personale og service

6,8/10

Fasiliteter

6,2/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Britte

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Helt ok hotel
Ganske grei hotel, litt gammelt. Litt skittent rom med hår i badekaret og flekker på veggene. Hvis man bare skal sove der en natt så er det helt i orden. Men hadde ikke anbefalt hvis man f.eks skal på ferie. Frokosten var under middels. Grett å spise, men maten var tør og de var ikke flinke til å fylle på. Hotel personellet var hyggelige og hjelpsomme :)

6/10 – Grei

Verifisert reisende

weekendtur
Greit opphold

10/10 – Utmerket

Rtfb og Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott service
Vi bodde på hotellet i august 2014. Vi var kjempe fornøyde. Vi fikk mye for pengene. Deilig frokost og nydelig middag inkludert i prisen. Veldig hyggelig service minded staff. Vi skulle kjøre biler på en bane i nærheten. Så veldig fin beliggenhet i forhold til det.
Svar fra David den 1. nov. 2014
Thank ypu for reviewing the hotel/ I was please d to read tha t you enjoyed your stay with us. I do hope that the next time you are in the UK you will considder staying with us. Best regards David

6/10 – Grei

Verifisert reisende

Likte: Romkomfort
Helt ok.
Midt på treet. Bedre enn forventet. Måtte ta taxi til nærmeste undergrunnsbane, det kostet 10-14 pund pr vei, men gikk greit.
Svar fra David den 2. aug. 2014
Many thanks for your feedback - I can remcomend that you take a taxi to the main line station and catch a train from there to London rather than go to Epping and catch the underground - a taxi will cost approx 8 pounds and the train from harlow to London is much quicker than the underground from epping. Best regards David

6/10 – Grei

Verifisert reisende

Likte: Personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
business overnight
Svømmehallen hadde dårlig luft, treningssenteret var alltid fullt. Dyr internett connection på hotellet men greie rom. Fungerte greit men har 3-4 netter av gangen da jeg jobber i området der så det ble med den ene uka. Man er avhengig av bil for å komme seg litt ut, er ingenting rundt hotellet og restauranten der er litt kjip.

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold

10/10 – Utmerket

F og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfekt for for rolig og avslappet opphold
Her var det stille og rolig. Koselig bar på hotellet med gode småretter. Det tok litt lang tid å få servert maten. Hotellet hadde en frodig have og svømmebasseng og SPA som jeg ikke rakk og bruke. Jeg drar gjerne tilbake hvis jeg skal ha en god natts søvn:-)

6/10 – Grei

Lars

Likte: Personale og service
Likte ikke: Renhold
.
Bodde her 2 netter i januar 2024
Svar fra Alice-Mai den 3. apr. 2024
Dear Lars,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

4/10 – Dårlig

Robbie

Forretningsreisende
Bodde her 3 netter i mars 2024
Svar fra Alice-Mai den 3. apr. 2024
Dear Robbie,Thank you for taking the time to tell us about your experience at The Harlow Hotel by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 – Utmerket

Steven

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love the little bar, just nearish with town and parkrun but uber be better When following maps. The roundabout a little different to get into their main road Friendly So happy Well worth a great stay
Bodde her 2 netter i mars 2024
Svar fra Alice-Mai den 22. mars 2024
Dear Steven,We very much appreciate your comments regarding your stay at The Harlow Hotel by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 – Utmerket

M

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Alice-Mai den 12. mars 2024
Dear Guest,Thank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Karl

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ist in Ordnung.
Bodde her 4 netter i desember 2023

8/10 – Bra

Samuel

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Personale og service og romkomfort
don't expect a comfortable night
On arrival, the receptionist had his head buried in his computer, did not welcome us did not make us feel welcome at all. Did not ask if we wanted breakfast and gave us our room card with no direction to room whatsoever, also there are no lifts in this hotel. when we got to the room although averagely clean and sparsely furnished (Ie 1 chair for two people no dressing table) - the bed was apalling. It was so hard - it had metal springs and you could feel each individual spring through the top of the mattress. Also it looked great to have wall socket usb ports either side of the bed, however the sockets and ports on one side of the bed didn't work. when we left in the morning, both members of staff on reception ignored us. Will not stay here again, previously stayed at the Travelodge down the road - stay there its much better!
Bodde her 1 natt i desember 2023

8/10 – Bra

Ben

Forretningsreisende
Likte: Renhold
Quite tidy, but does need updating. Staff were nice, but stretched. Food in the evening (cod & chips) was mainly batter with not good mushy peas. Breakfast, good selection and okay.
Bodde her 1 natt i november 2023

8/10 – Bra

Kennely

Bodde her 2 netter i november 2023

8/10 – Bra

Richard

Likte: Renhold og personale og service
Likte ikke: Romkomfort
Bodde her 2 netter i november 2023
Svar fra Alice Mai den 14. nov. 2023
Dear GuestThank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

8/10 – Bra

Anthony

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
No Complaints
My two nights were ok. The room was clean, quiet and comfortable enough.
Bodde her 2 netter i november 2023
Svar fra Alice-Mai den 14. nov. 2023
Dear GuestThank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

8/10 – Bra

Jennifer

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ok
It was ok. Not immaculate but was comfortable. The bar was nice but not the friendliest of staff.
Bodde her 1 natt i oktober 2023
Svar fra Alice-Mai den 14. nov. 2023
Dear GuestThank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

8/10 – Bra

Stephanie

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Alice-Mai den 14. nov. 2023
Dear GuestThank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

8/10 – Bra

Daniel og Brighton

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023
Svar fra Alice Mai den 14. nov. 2023
Dear GuestThank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

10/10 – Utmerket

Mark

Bodde her 1 natt i oktober 2023
Svar fra Alice-Mai den 16. nov. 2023
Dear guest,Thank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

2/10 – Forferdelig

Rob

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Will not stay here again!
Don’t stay here! My experience was awful. When in shower, the shower pole fell down on to my head. I tried to replace and it fell again 3 times. Shower flooded bathroom! When spoke to reception to complain & ask to be moved to another room, I was told I had to speak to the manager but he was not available, so to email him. I should not have to email the manger to request a room move due to faulty equipment. It’s the receptionist’s responsibility & something they should be able to sort. I curtailed my stay and asked for a refund. Was told I had to go back to Expedia to request this as my booking was through them! Hotel do not want to take responsibility for their substandard rooms and expect customers to do all the chasing with room requests that are not beyond the normal. Will not stay here again!!
Bodde her 2 netter i oktober 2023
Svar fra Alice Mai den 14. nov. 2023
Dear GuestThank you for taking the time to tell us about your experience at The Harlow Hotel by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Alice-Mai den 14. nov. 2023
Dear Guest,Thank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

10/10 – Utmerket

John

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location, very good value, helpful staff, great breakfast
Svar fra Alice Mai den 14. nov. 2023
Dear guest,Thank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

10/10 – Utmerket

Gbolahan

Bodde her 1 natt i oktober 2023
Svar fra Alice Mai den 19. okt. 2023
Dear Guest,We very much appreciate your comments regarding your stay at The Harlow Hotel by AccorHotels.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another stay with us. Sincerely,

4/10 – Dårlig

M

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Mixed views about our stay
Plus points: 1. at check in on Friday, excellent contact with the person on reception--very welcoming; 2. restaurant and bar staff very friendly at breakfast and evening meal; 3 comfortable bed and duvet. Negatives: a. the toliet seat in the room was loose--had not been noticed by staff? b. your website says that there are free newspapers--when I came down on Saturday morning and asked for a newspaper at reception, the receptionist said, with a straight face, that 'we only have newspapers sometimes'--this was obviously supposed to satisfy me as an answer--I was just unlucky that on the day I stayed there were none! c. our bar meals on the Saturday night were warm rather than hot + 'the parmesan style shavings' on my Mediterranean Vegetables were non-existent and the Bangers & Mash gravy did not taste like 'onion gravy' as on the menu.
Bodde her 2 netter i oktober 2023
Svar fra Alice-Mai den 19. okt. 2023
Dear Michael,Thank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Always stay here
Amazing as always ❤
Bodde her 2 netter i oktober 2023
Svar fra Alice-Mai den 19. okt. 2023
Dear Guest We very much appreciate your comments regarding your stay at The Harlow Hotel by AccorHotels.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another stay with us. Sincerely,

10/10 – Utmerket

Sanna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good stay
Had a good stay. The bus passes just outside, easy connection to London and Stansted airport. Good breakfast
Bodde her 4 netter i oktober 2023
Svar fra Alice Mai den 19. okt. 2023
Dear Sanna,We very much appreciate your comments regarding your stay at The Harlow Hotel by AccorHotels.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another stay with us. Sincerely,

6/10 – Grei

Glynn

Forretningsreisende
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ok stay easy located near main roads
Despite asking for an accessible room near a lift of on an upper floor and with a walk in shower instead I was given a key card for a room that was not only up a number of stairs to a room which was at the furthest point away from the entrance and had a shower over a bath with no steady handles anywhere The bed was ok The room didn’t appear to have been vacuumed out but the rest was clean Breakfast good and breakfast staff great thankfully Upon arrival I was told the boiler was broken and hot water not really hot But they tried to amend this by offering a free drink in the bar but this was only on one day of a 3 day stay and hot water was fine but no water pressure for the shower which was quite poor Stay was ok but left me in pain
Bodde her 3 netter i september 2023
Svar fra Alice Mai den 19. okt. 2023
Dear Glynn,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 – Utmerket

Fitzhashes

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra Alice-Mai den 10. okt. 2023
Dear GuestThank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

10/10 – Utmerket

jean

Bodde her 3 netter i september 2023
Svar fra Alice-Mai den 23. sep. 2023
Dear Guest,Thank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

8/10 – Bra

Paul

Likte: Personale og service
Likte ikke: Renhold
Two stays - mixed bag
Super friendly staff throughout, really good breakfast. Stayed twice within a week - first time had zero complaints so didn't hesitate to book a second stay, however the room on the following trip wasn't great - a little tired, a musty smell and not a great nights sleep. The staff (notably the breakfast team) are an absolute credit to the business.
Bodde her 1 natt i september 2023
Svar fra Alice-Mai den 23. sep. 2023
Dear Guest,Thank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

10/10 – Utmerket

KLea

Likte: Fasiliteter
Really good
Bodde her 1 natt i september 2023
Svar fra Alice-Mai den 23. sep. 2023
Dear Guest,Thank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

8/10 – Bra

Colin Paul

Bodde her 1 natt i september 2023
Svar fra Alice-Mai den 23. sep. 2023
Dear Guest,Thank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

10/10 – Utmerket

Paul

Bodde her 1 natt i august 2023
Svar fra Alice-Mai den 23. sep. 2023
Dear Guest,Thank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

6/10 – Grei

Vivian

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Alice Mai den 23. aug. 2023
Dear VivianThank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

8/10 – Bra

E

Likte: Renhold, personale og service og romkomfort
Friendly staff, comfortable room. Could do with an upgrade but on the whole a pleasant enough place for 1 night
Bodde her 1 natt i august 2023
Svar fra Alice Mai den 17. aug. 2023
Dear GuestWe very much appreciate your comments regarding your stay at The Harlow Hotel by AccorHotels.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another stay with us. Sincerely,

10/10 – Utmerket

LOVETH

Bodde her 2 netter i august 2023
Svar fra Alice Mai den 17. aug. 2023
Dear GuestWe very much appreciate your comments regarding your stay at The Harlow Hotel by AccorHotels.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another stay with us. Sincerely,

8/10 – Bra

Helen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Alice Mai den 17. aug. 2023
Dear HelenWe very much appreciate your comments regarding your stay at The Harlow Hotel by AccorHotels.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another stay with us. Sincerely,

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juli 2023
Svar fra Alice-Mai den 29. juli 2023
Dear GuestThank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

8/10 – Bra

Wilfred

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Is a nice and quiet hotel but you need to plan for Uber to move around transportation difficult here
Bodde her 2 netter i juli 2023
Svar fra Alice-Mai den 29. juli 2023
Dear GuestThank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i juni 2023
Svar fra Alice-Mai den 9. juli 2023
Dear Guest,We very much appreciate your comments regarding your stay at The Harlow Hotel by AccorHotels.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another stay with us. Sincerely,

10/10 – Utmerket

Chris

Bodde her 1 natt i juni 2023
Svar fra Alice Mai den 9. juli 2023
Dear Chris,We very much appreciate your comments regarding your stay at The Harlow Hotel by AccorHotels.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another stay with us. Sincerely,

10/10 – Utmerket

Samantha

Bodde her 1 natt i juli 2023
Svar fra Alice-Mai den 9. juli 2023
Dear Samantha,We very much appreciate your comments regarding your stay at The Harlow Hotel by AccorHotels.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another stay with us. Sincerely,

10/10 – Utmerket

M J

Bodde her 1 natt i juni 2023
Svar fra Alice Mai den 4. juli 2023
Dear M J,Thank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

6/10 – Grei

Marc

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Please add cooling fans to these rooms on hot days thats all
Bodde her 1 natt i juni 2023
Svar fra Alice Mai den 4. juli 2023
Dear Marc,Thank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

8/10 – Bra

Andy

Forretningsreisende
Likte: Renhold og personale og service
Bodde her 1 natt i mai 2023
Svar fra Alice-Mai den 23. mai 2023
Dear Andy Thank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

6/10 – Grei

Daniel

Likte ikke: Renhold
Bodde her 1 natt i mai 2023
Svar fra Alice-Mai den 23. mai 2023
Dear DanielThank you for the review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,