Hoteller i East Side

«Clean and spacious rooms. The hotel is located in a great spot near anything you may need, however nothing is walkable.»

«Veldig fint og nytt»

«This visit was a little disappointing. There was no soap in the room and the bathtub appeared that it hadn't been cleaned. I was told to park in front of the of the assigned room, but when I arrived there at 7 o'clock there was no space there.»

«Evrething is well»

«All staff were extremely pleasant, professional and helpful.»

«Room had dirty wash cloth hanging in shower, no tissue in box, no extra toilet paper. Ice machine didn’t work in freezer. Internet was slow. Location was Great staff were great at well. However when I rented the room on Expedia it said it had whirlpool tub/spa suite and it did not have a whirlpool tub!»

«Great service»

«Best hotel in the Willoughby area!»

«The breakfast options are okay. There is no coffee options after breakfast in lobby like most hotels l. Rooms are clean. Some items rusted in hotel. Pool is supposed to be heated but is really cold.»

«Bed bugs are the only complaint about our stay.»

«Check in was quick. Room was clean. There was a sign on the bathroom mirror that we were to receive housekeeping daily but we never got this service. On day 3 was spoke to a housekeeper and he told us that we need to request service from the front desk. He was kind enough to give us fresh new towels. We still kept on hoping for regular housekeeping to come and at least change the sheets. No one came. Finally on our last evening I asked a housekeeper again about changing the sheets and was ...

«Staff was outstanding, room was so clean and very comfortable. I will definitely be staying here every time I visit my daughter in the future.»

«Veldig billig, men også veldig enkelt, max 1 natts hotell.»

«The only thing that was ok were the hot ,decent shower & the bed was clean.No hand towel, no TP, no soap.I had to go buy my own. First thing I noticed was the stale cigarette odor and the smeared dirty looking mirror over the sink. The sink clogged every time I ran the water. The toilet at the bottom one side was disgustingly dirty, top of the fridge, vent hood and the coffee pot was covered in dust . No way would I use that coffee pot. The freezer had old ice laying on the bottom with food ...

«They Also Have The Nerve To Ask For A. Deposit»

«We arrived to find the property under renovation. Our room was one in a wing of rooms in original condition. The carpet was torn and stained, not clear the sheets were clean, no towels, the towel rack was hanging off the wall as was the tissue holder, no glasses or cups, there was an extra (dented) refrigerator in the room. It would probably have failed any health or accommodation codes.»

«Amazing reception staff ! Lovely boutique hotel close to Chagrin Falls. Welcoming and professional reception staff make this a repeat choice for travel !»

«Breakfast area was very clean and organized and the staff, she was very pleasant and helpful.»

«Great breakfast»