Hoteller i East Rochester

«I had to complain about barking dogs from another room.»

«It was a basic room with no frills, but convenient for airport transport and parking. »

«The best thing about this property is the amazing staff. They are the absolute best, must friendly hotel staff I have ever encountered. Breakfast could be better but it is okay. The wonderful hospitality makes up for the mediocre breakfast. I mean it’s complimentary so… Thanks Microtel for hiring such great staff»

«Kim and Stephanie, the beautiful ladies in the reception went the extra mile for me! I asked one of the first days where I could buy a certain product for my wife as a gift to bring home. On the last day checking out, Kim kindly asked me if I was able to get what I was looking for. Demands at work prevented me from getting time to but the gift. Kim and Stephanie asked me where my event was hosted, and offered to bring it to me! They brought it to me, and not only that, it was a gift from them to ...

«It was very dirty and it definitely needs some update. »

«The room was clean and comfortable. The staff very personable and helpful. Breakfast was usual, fresh and plentiful. Parking very easy and convenient.»

«Small older hotel... Only the basics here... Room had fridge coffee maker microwave and TV... Mattress was very comfortable... Had my service dog with me and even though I should not be paying a pet fee for my service dog the person at the front desk insisted that I had to...»

«Area felt safe, overall the stay was pleasant. The walls seemed a bit thin and we could heard the tv next door quite clearly. Breakfast was just ok. »

«Elevator not working, lobby bathroom out of service, hotel is dated and had what appeared to be old vacated vehicles in back parking lot. Trees in back had been trimmed & cut down and the debris was laying all over sidewalk and in the way of back entrance. Barking dog throughout night on 3rd floor.»

«Breakfast is good...»

«We were appreciative to have a place to rest, as our originally booked hotel had overbooked and could not accommodate us. Fortunately, we only needed a room for a few hours. Had our stay required more time, we would have continued our search elsewhere. The toilet in our room was not functioning properly. Although the handyman was courteous, his only solution provided—lifting the tank lid to manually flush—should not be acceptable for a paid guest room. Additionally, one of the pillows had ...

«Clean »

«Our family is on a road trip from Ontario, Canada into Florida. This is the first time taking this route, through all new states. Right off the highway we found this hotel for a quick nights rest, booked online (third party) and within 30 minutes showed up to everything being prepared and ready for us. Beds were comfortable, pillows were great. Clean environment! Felt comfortable here for a great rate to bring our young kids in, »

«Nice, clean place close enough to the airport. I’d stay here again. »

«AC in room didn’t seem to work very efficiently »

«El aire funciona bien. »

«Yes it was great»

«What breakfast? They had prepackaged mini muffins and hunny buns. The juice machine was so gross. The stuff that came out was thicken and smelled. There were no other options for food »