Restaurant
Sjekk tilgjengelighet

Anmeldelser av Clayton Hotel Düsseldorf City Centre

Clayton Hotel Düsseldorf City Centre
Immermannstr. 41, Düsseldorf, NW

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 369 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 329 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 150 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 90 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 64 av totalt 1002 anmeldelser." "

8,2/10

Renhold

7,8/10

Personale og service

7,8/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Tor

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Horrible service in reception
Horrible service in reception, 1 person working an 3 person doing other things. I did reservation with Hotels, and check in took 50 minutes. Service at breakfast and rom was great, but the service in reception was so bad I will pick another hotel next time.
Bodde her 2 netter i februar 2024
Svar fra . den 29. feb. 2024
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us with.From the offset please accept our sincere apologies for the short comings you encountered during your stay with us. We can assure you we have since introduced corrective training to ensure such matters do not reoccur as we simply will not allow them to. If you would like to discuss this matter in more detail please feel free to contact us directly by E-Mail that you will find our on website. Thank you,Your Clayton Hotel Düsseldorf

6/10 – Grei

Bjørnar

Forretningsreisende
Likte ikke: Renhold
Bodde her 2 netter i januar 2024
Svar fra . den 1. mars 2024
Dear Guest,Thank you for taking the time to share your score with us.We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you, that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind regards,Clayton Hotel Düsseldorf

4/10 – Dårlig

Thomas

Likte ikke: Renhold
Bodde her 2 netter i november 2023

10/10 – Utmerket

Trine

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Meget sentralt, alt i nærheten, veldig nært haubtanhhof. 10 min max å gå til gamlebyen. Bra hotell med fungerende air condition som vi trengte i 25 til 30 graders varme. Eneste å sette fingeren på var at d ikke var noe å få kjøpt av mat i resepsjonen da mannen kom på kvelden, kun nøtter, sjokolade og litt potetgull. Siden der var restaurant burde d vært mulig. Alt i nærheten var stengt og nærmeste sted var da Hauptbahnhof. Ellers meget bra hotell, hadde executive (?) room for 4 personer. 3 første netter bodde vi 3 på rommet, siste natt 4 stk
Bodde her 2 netter i juni 2023

10/10 – Utmerket

Espen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location, and very nice hotel.
Bodde her 1 natt i april 2023

8/10 – Bra

Bernt-Erik

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2023

10/10 – Utmerket

Sanna Kristine

Bodde her 2 netter i september 2022

6/10 – Grei

Eivind

Bodde her 1 natt i juni 2022
Svar fra Hotel Nikko den 1. juli 2022
Dear guest, thank you for your review. Your Hotel Nikko

6/10 – Grei

Jan petter

Likte ikke: Renhold og personale og service
Bodde her 3 netter i april 2022
Svar fra Hotel Nikko den 2. mai 2022
Dear guest, thank you for your ranking. Your Hotel Nikko

4/10 – Dårlig

Satinder Vir

Forretningsreisende, Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Små Room små senger ,kun enkel billig overnatting sted .
Bodde her 1 natt i september 2021

4/10 – Dårlig

Tami

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i august 2020

10/10 – Utmerket

Ishfaq

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
All good
Bodde her 3 netter i januar 2020

8/10 – Bra

Jon Håvard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra opphold. Litt synd man må betale ekstra for spa. Sentralt og greit strøk.
Bodde her 3 netter i september 2019

8/10 – Bra

André

Likte: Renhold og overnattingsstedets bygg og tilstand
Bra beliggenhet og fine rom
Ankom hotellet kl 12:00, innsjekk var 1400. Spurte om det var mulig å sjekke inn med en gang, dette var mulig men kun hvis jeg betalte 30 euro. Rommet var moderne, rent og passe stort. Temperaturen på rommmet var alt for høy, jeg forsøkte å styre AC, men dette hjalp ingenting, var derfor avhengig av å ha vinduet åpent hele tiden.
Bodde her 1 natt i september 2019

8/10 – Bra

Asbjørg og Issa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2019

10/10 – Utmerket

Randi Kari

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell i japansk kvarter.
Fantastisk hotell. Topp område i japanske kvarter. Overraskelse med en effektiv reataurant. Naniwa Noodles & Soups som ligger like ved.
Bodde her 2 netter i september 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Topp opphold!
Super opphold! Booket kun 1dag, men ble der like så godt 2 ekstra netter:) kommer gjerne tilbake.
Bodde her 1 natt i juli 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super opphold!
Super opphold! Her får du mer enn det du betaler for, stort fint rom, bra beliggenhet super service. Kommer gjerne igjen!
Bodde her 1 natt i juli 2019

10/10 – Utmerket

Morten

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Quality hotel
Nice hotel. Very quiet rooms. Nice sauna and good breakfast.
Bodde her 2 netter i juli 2019

8/10 – Bra

Iselin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mai 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2019

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i april 2019

10/10 – Utmerket

Peter

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Tolle Lage in Little Tokio
Bodde her 3 netter i mai 2024
Svar fra DeliaSeng den 24. mai 2024
Dear Peter Hermany, Thank you for leaving us with this 5-star detailed review!We are flattered to receive such generous compliments regarding your overall stay with us.That's what we like to see! We'd love to host you again so we can share yet another unforgettable experience with you!Have a wonderful day!Clayton Hotel Düsseldorf

10/10 – Utmerket

Melissa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Tolles Hotel. Gerne wieder
Bodde her 2 netter i mai 2024
Svar fra DeliaSeng den 16. mai 2024
Dear Melissa, Thank you for leaving us with this 5-star detailed review!We are flattered to receive such generous compliments regarding your overall stay with us.That's what we like to see! We'd love to host you again so we can share yet another unforgettable experience with you!Have a wonderful day!Clayton Hotel Düsseldorf

10/10 – Utmerket

Takuma

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
日本人はここに宿泊するのが良いと感じました。周囲は日本料理店、ラーメン屋が多く過ごしやすいです。デュッセルドルフ中央駅も徒歩圏内のため、アクセスが良いです。ホテルには日本人のスタッフの方もいらっしゃったので、安心できました。ホテルは近代化されており、部屋の広さ、シャワー室、内装どれをとっても古臭さがなく、過ごしやすかったです。また、朝食は豊富でみそ汁やご飯が食べられるのも推しポイントです。とても良いホテルだと思います。 一点不満があるとすれば、シャワー室に扉がないので、シャワーの水が外へ出ないよう慎重に浴びる必要があるという点でした。
Bodde her 3 netter i februar 2024
Svar fra DeliaSeng den 10. mai 2024
Dear Takuma HiraiThank you for taking the time to share this lovely review!We're so glad to know you had such an enjoyable experience with us at The Clayton Hotel Düsseldorf. We're also thrilled you enjoyed our central location and proximity to so many of the city's best attractions also the friendliness of our staff. That's what we like to see! We'd love to host you again so we can share yet another unforgettable experience with you!Kind RegardsClayton Hotel Düsseldorf

10/10 – Utmerket

Trevor

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Large room, good bathroom facilities and a fairly short walk to the railway and tram station
Bodde her 4 netter i april 2024
Svar fra DeliaSeng den 22. apr. 2024
Dear Trevor Jones,Thank you for leaving us with this 5-star detailed review!We are flattered to receive such generous compliments regarding your overall stay with us.That's what we like to see! We'd love to host you again so we can share yet another unforgettable experience with you!Have a wonderful day!Clayton Hotel Düsseldorf

8/10 – Bra

Carl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I liked the Japanese restaurant
Bodde her 3 netter i april 2024
Svar fra DeliaSeng den 23. apr. 2024
Dear Carl Evink, Thank you for sharing a review of your experience. Our team here at The Clayton Hotel Dusseldorf is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.We hope you’ll visit us again soon.With Kind RegardsClayton Hotel Düsseldorf

8/10 – Bra

Hiroki

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
フロントの対応を改善した方が良い
Bodde her 1 natt i april 2024
Svar fra Clayton Hotel den 11. apr. 2024
Dear guest,Thank you very much for your feedback.We appreciate every review!Kind regardsYour Clayton Hotel Düsseldorf

10/10 – Utmerket

Arai

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Lam

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Alles super!
Bodde her 1 natt i mars 2024
Svar fra Clayton Hotel den 1. apr. 2024
Lieber Gast,wir bedanken uns für Ihr Feedback und freuen uns, dass Sie einen angenehmen Aufenthalt hatten.Ihr Clayton Hotel Düsseldorf

6/10 – Grei

Hou I

Reiste med en gruppe
We are with friends, we would like to have a drink in the evening, but the bar is closed at 21:30, a little bit disappointed. The reception didn’t tell us how the elevator works, we had to find out by ourselves. Outside the elevator is a small screen, there we need to choose the floor and then the screen shows which of the 3 elevators we need to take.
Bodde her 1 natt i mars 2024
Svar fra Clayton Hotel den 1. apr. 2024
Dear Guest,Thank you for taking the time to share your feedback.While I wish you had a better experience, it is feedback like this that we learn from and use to improve our service.We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you, that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Clayton Hotel Düsseldorf

8/10 – Bra

Victor

Bodde her 1 natt i mars 2024
Svar fra Clayton Hotel den 15. apr. 2024
Dear Guest,Thank you very much for your review.We are delighted that you enjoyed your stay with us.Your Clayton Hotel Düsseldorf

8/10 – Bra

Simon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra . den 26. mars 2024
Dear Guest,Thank you for leaving us with this 4 out of 5 points score!We are flattered to receive such generous compliments regarding your overall stay with us.That's what we like to see! We'd love to host you again so we can share yet another unforgettable experience with you!Have a wonderful day!Your Clayton Hotel Düsseldorf

8/10 – Bra

David

Likte: Personale og service og fasiliteter
Lovely hotel in terms of contemporary decor and great facilities (pool and spa). Only downsides were that The room had a horrible damp smell and the breakfast a bit average
Bodde her 3 netter i mars 2024
Svar fra . den 26. mars 2024
Dear Guest,Thank you for leaving us with this 4 out of 5 points score!We are flattered to receive such generous compliments regarding your overall stay with us.We will inform our housekeeping team to train the team again to avoid such an experience in the future.We would be happy to welcome you again in Clayton Hotel DüsseldorfHave a wonderful day!Your Clayton Hotel Düsseldorf

8/10 – Bra

nick

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel zelf was goed alleen als je als hollander daar een club binnen wil wordt je overal geweerd als hollander
Bodde her 1 natt i mars 2024
Svar fra . den 19. mars 2024
Dear Guest,Thank you for leaving us with this 4 out of 5 points score!We are flattered to receive such generous compliments regarding your overall stay with us.Hope to see you soon in Clayton Hotel Düsseldorf.Kind regards

2/10 – Forferdelig

corinne

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra . den 15. mars 2024
Dear Guest, Thank you for taking the time to share your score regarding your recent stay with us.At the Clayton Hotel Düsseldorf, we always welcome our guest’s feedback, positive or negative as we believe this is our most important tool we have to help improve our services.We are very disappointed about the given score, its apparent from your feedback we failed on this occasion, for this we are truly sorry. We would welcome the opportunity to discuss your feedback in more detail, if you would like to afford us this opportunity please feel free to contact us by E-Mail that you will find on our official hotel website.Best Wishes,your Clayton Hotel Düsseldorf

6/10 – Grei

Sahra

Forretningsreisende
Likte: Personale og service og fasiliteter
Die Dusche in meinem Zimmer hat leider nicht funktioniert. Es kam kaum bis gar kein Wasser aus der Brause raus und der Druck des Wassers war miserabel. Die Temperatur ließ sich leider ebenfalls schlecht einstellen. Für den Zimmerpreis > 150€ die Nacht darf das nicht sein. Und für den Preis war das Zimmer sowie das Hotel nur „mittelmäßig“.
Bodde her 1 natt i mars 2024
Svar fra . den 14. mars 2024
Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu Ihrem letzten Besuch in unserem Hotel zu geben. Wir sind sehr enttäuscht, dass wir Ihre Erwartungen dieses Mal nicht erfüllt haben. Wir versicheren Ihnen, dass wir alle Ihre Anmerkungen in unserem täglichen Management-Meeting mit der Technischen Abteilung besprechen werden. Wir arbeiten mit großen Anstrengungen daran, unseren Gästen ein außergewöhnliches Erlebnis zu bieten, und es ist offensichtlich, dass uns das bei Ihnen nich gelungen ist. Wir würden uns freuen, wenn Sie uns bei nächster Gelegenheit noch einmal die Chance geben, Ihr Vertrauen zurückzugewinnen, um Ihnen zu beweisen, dass dies nicht unserem Standard und Ansprüchen entspricht. Wir wünschen Ihnen alles Gute.Mit freundlichen Grüßen,Ihr Clayton Hotel Düsseldorf

10/10 – Utmerket

Ghassan

Bodde her 2 netter i mars 2024
Svar fra . den 26. mars 2024
Dear GuestThank you for leaving us with this top score review!We are flattered to receive such generous compliments regarding your overall stay with us.That's what we like to see! We'd love to host you again so we can share yet another unforgettable experience with you!Have a wonderful day!Your Clayton Hotel Düsseldorf

10/10 – Utmerket

Omar

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Safe
Bodde her 3 netter i februar 2024
Svar fra . den 4. mars 2024
Dear Guest,Thank you for leaving us with this top score!We are glad to see that you have enjoyed your last stay with us. We'd love to host you again so we can share yet another unforgettable experience with you!Kind regards,Your Clayton Hotel Düsseldorf team

10/10 – Utmerket

Michel

Bodde her 2 netter i februar 2024
Svar fra . den 1. mars 2024
Dear Guest,Thank you for leaving us with this top score review!We are flattered to receive such generous compliments regarding your overall stay with us.That's what we like to see! We'd love to host you again so we can share yet another unforgettable experience with you!Kind regards,Clayton Hotel Düsseldorf

10/10 – Utmerket

Philippe

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Parfait
Bodde her 2 netter i februar 2024

8/10 – Bra

Hiroki

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
ショッピング､レストランにも近く､便利なロケーション。
Bodde her 1 natt i februar 2024
Svar fra . den 29. feb. 2024
Dear Guest,Thank you for taking the time to share this review!We're so glad to know you had such an enjoyable experience with us at Clayton Hotel Düsseldorf. We're also thrilled you enjoyed our central location and proximity to so many restaurants and shopping area. That's what we like to see! We'd love to host you again so we can share yet another unforgettable experience with you!Kind Regards, your Clayton Hotel Düsseldorf

6/10 – Grei

Verifisert reisende

Likte: Renhold
Goed maar mist verschillende punten
Goed hotel, maar komt tekort in kwaliteit en service ten opzichte van de prijs. Mooie ruime kamer, goede bedden en ruime badkamer. Goede locatie in de Japanse buurt, ideaal ten opzichte van centrum. Alleen heel jammer dat er geen ramen open kunnen in de kamer en de individuele luchtregulatie per kamer niet werkt. Daardoor is de kamer te warm. Verder bleek dat de fitness en zwembad alleen toegankelijk waren als je daar extra voor betaalde. Dat staat nergens duidelijk vermeld bij het boeken van de kamer. Het koffie / thee apparaat op de kamer is feitelijk ongeschikt om thee te zetten. Ik verbleef meerdere dagen in het hotel, bij navraag over deze punten werd geen service geboden. Dat hadden ze anders op kunnen lossen.
Bodde her 4 netter i februar 2024
Svar fra . den 29. feb. 2024
Dear Guest, Thank you for taking the time to share your feedback regarding your last stay with us.At the Clayton Hotel Düsseldorf, we always welcome our guest’s feedback, positive or negative as we believe this is our most important tool we have to help improve our services.Let us assure you that all of your comments will be discussed at our daily management meeting. If you give us a chance to earn back your trust, we can assure you, that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Thank you,your Clayton Hotel Düsseldorf team

10/10 – Utmerket

Mr Mohammed A

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay - great room
Executive room is spacious; comfortable bed, good desk area for work, TV offers German and English channels, the power shower is brilliant, good amenities in the room: wardrobe, suitcase space, ironing board etc. Hotel WiFi is good for phone use but not for laptop connection. Hotel staff were friendly, especially the young man who is dreaming to work at The Shangri-la in London - wonderful customer service from him. Room was exceptionally clean, with good natural light in the room (#386). Will definitely stay again.
Bodde her 1 natt i februar 2024
Svar fra . den 29. feb. 2024
Dear Guest,Thank you for leaving us with this 10 of 10 points review!We are flattered to receive such generous compliments regarding your overall stay with us.At Clayton Hotel Düsseldorf, we strive to be an all-encompassing destination with excellent facilities. This, in addition to our proximity to landmark destinations, makes us an oasis amid the bustle of the city and ideal for those seeking leisure and comfort while not sacrificing ease of access.More importantly, it is great to know that you enjoyed your stay with us, not only because of the room facilities but because our team of associates made such a positive impact on your stay with us. Our people are so important to us, especially for moments like these.We hope to have the pleasure of welcoming you back again soon.Best regards, your Clayton Hotel Düsseldorf

10/10 – Utmerket

Katharina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Alles in allem ein sehr schöner Aufenthalt. Vor allem das nette Personal und die ruhigen Zimmer trotz der sehr zentralen Lage haben mir gefallen.
Bodde her 2 netter i februar 2024
Svar fra . den 29. feb. 2024
Lieber Gast,vielen Dank für Ihre Zeit und die tolle 5 von 5 Punkten Bewertung.Es ist schön, dass Sie einen so angenehmen Aufenthalt bei uns im Clayton Hotel Düsseldorf hatten. Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen, damit wir weitere unvergessliche Erlebnisse mit Ihnen teilen können!Herzliche Grüße,Ihr Clayton Hotel Düsseldorf Team

6/10 – Grei

Dilara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Ralf

Bodde her 1 natt i februar 2024
Svar fra . den 29. feb. 2024
Dear GuestThank you for leaving us with this 10 of 10 point review!We are flattered to receive such generous compliments regarding your overall stay with us.We hope to have the pleasure of welcoming you back again soon.Best regards,Your Clayton Hotel Düsseldorf

8/10 – Bra

Francis

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent remedy
When we told the manager about an HVAC issue (our room was too hot), he immediately did everything to remedy the problem, including giving us multiple choices of rooms to move to.
Bodde her 4 netter i januar 2024
Svar fra . den 29. feb. 2024
Dear guest,thank you very much for sharing your review with us.At the Clayton Hotel Düsseldorf, we always welcome our guest’s feedback, positive or negative as we believe this is our most important tool we have to help improve our services. Thank you,your Clayton Hotel Düsseldorf

10/10 – Utmerket

Tobias

Bodde her 3 netter i januar 2024
Svar fra . den 1. mars 2024
Dear guest, thank you very much for your 10 of 10 points score. We are happy that you have enjoyed the stay with us.Hope to see you soon.Your Clayton Hotel Düsseldorf