Bar (på overnattingsstedet)
Sjekk tilgjengelighet

Anmeldelser av Mercure Hotel Duisburg City

4 out of 5
Mercure Hotel Duisburg City
Landfermannstr. 20, Duisburg, NW

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 236 av totalt 817 anmeldelser." "
Rangering på 8 − Bra. 386 av totalt 817 anmeldelser." "
Rangering på 6 − Grei. 130 av totalt 817 anmeldelser." "
Rangering på 4 − Dårlig. 47 av totalt 817 anmeldelser." "
Rangering på 2 − Forferdelig. 18 av totalt 817 anmeldelser." "

8,2/10

Renhold

8,2/10

Personale og service

8,2/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jørgen

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mye hotell for pengene
Kort stopp på interrail-tur. Perfekt avstand til jernbanestasjonen (ca 10 min med sekker og barn). Super frokost, nyoppusset bad.
Bodde her 1 natt i september 2022

8/10 – Bra

Fadel

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2022
Svar fra Ursula Pätzold-Coco den 30. aug. 2022
Dear Fadel,thank you for taking the time to rate your stay in our hotel.We are glad that you enjoyed it and hope to welcome you again very soon!Sincerely,Ursula Pätzold-CocoManager

10/10 – Utmerket

Branko og Lyngdal

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig fint hotell
Vært med familie på tre på en natt , veldig fint rom, rent og bra barne TV kanaler.
Bodde her 1 natt i oktober 2018
Svar fra Ursula Pätzold-Coco den 8. okt. 2018
Dear Branko, Thank you for the great 5 Star review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Pätzold-Coco Manager

2/10 – Forferdelig

Marius

Likte ikke: Renhold, personale og service og romkomfort
Bodde her 1 natt i juli 2017
Svar fra Ursula den 8. sep. 2017
Dear Marius, unfortunately you were not satisfied with our services but did not give us a detailed feed back what went wrong. We are continuously working to improve our services and would be happy if you could give us a second chance to give you a better impression of our service, next time. With kind regards Mercure Hotel Duisburg City Ursula Pätzold Coco Direktorin

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Short stay only. Quit rooms and good breakfast.
Svar fra Ursula den 6. apr. 2017
Dear Client, we thank your for your 4 star quotation and are happy that your room was quiet, and that you enjoyed our breakfast. This is a positive motivation for our team. We would be happy to welcome you again in the network of Mercure. With kind regards Mercure Duisburg City Ursula Pätzold Coco Direktorin

8/10 – Bra

Forsvarsfrue og Bergen, Norway

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kjekt familiehotell i sommerferien
Vi reiste 2 barnefamilier (barn på 2-3-5 år) sammen , kjekt i bassenget (men litt kaldt vann), lekekrok i resepsjonen med tegnebord, byggeklosser og bøker på tysk og engelsk, samt en stor fatboy, leketelt og sofa til mor/far. Parkering fra kvelden ca. 19 til 10 neste dag kostet halvparten av døgntakst. Frokost kan man fint finne rundt hotellet og rett bak var en fin gågate med shopping og cafeliv.

6/10 – Grei

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
sentralt
Alt bra, men wifidekningen på rommet var fra dårlig til veldig dårlig. Gjør at dette hotellet ikke blir førstevalget. Tok det opp med resepsjonen som viste til stor trafikk på nettet. Ikke godt nok. Trakk ned helhetsinntrykket

10/10 – Utmerket

A. Hansen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Tulipanen og Trøndelag

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
God ladestasjon
Helt greit hotell.frokost koster mer enn middag i hotellets restaurant.

10/10 – Utmerket

Egil Werner og Hamar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overraskende god standard og plass på dette hotellet., prisen tatt i betraktning. Stort rom og god service. Treg heis eneste minus

10/10 – Utmerket

KAMAL

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I have been staying at Mercure from the time of Novotel since couple of decades - They have high regards for me and my relatives - I have always paid during " check out " - I have very nice understanding with Mercure - The place where I live in " Mercure Duisburg " - They are very nice decent persons at Mercure from general staff, reception, restaurant and managerial staff including the bosses.
Bodde her 5 netter i mai 2024
Svar fra Ursula Pätzold-Coco Manager den 17. mai 2024
Dear Kamal,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. It is always a pleasure for us to have you here.Sincerely,Ursula Pätzold-CocoManager

6/10 – Grei

Coby

Likte: Renhold
Bodde her 1 natt i mai 2024

6/10 – Grei

Silke

Reiste med familie
Wäre mal etwas renovierungbedürftig! Teure Parkkosten! Wenig Sitzplätze beim Frühstück Kleiner, langsamer Aufzug!
Bodde her 2 netter i mai 2024

8/10 – Bra

Jordy

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Helaas was het zwembad dicht
Bodde her 1 natt i mai 2024

8/10 – Bra

Esther

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolut ok
Bodde her 1 natt i mars 2024
Svar fra Ursula Pätzold-Coco Manager den 9. apr. 2024
Liebe Esther,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Ursula Pätzold-CocoManager

10/10 – Utmerket

Hemco

Likte: Renhold, personale og service og fasiliteter
Nice
Bodde her 1 natt i februar 2024
Svar fra Ursula Pätzold-Coco Manager den 8. mars 2024
Dear Hemco,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ursula Pätzold-CocoManager

10/10 – Utmerket

Alparslan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Ursula Pätzold-Coco Manager den 23. feb. 2024
Dear Alparslan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ursula Pätzold-CocoManager

8/10 – Bra

Birte

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Sauberes und gutes Zimmer, Personal unkoordiniert und schnell überfordert
Bodde her 2 netter i februar 2024
Svar fra Ursula Pätzold-Coco Manager den 23. feb. 2024
Liebe Birte,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Ursula Pätzold-CocoManager

10/10 – Utmerket

Martyn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The guy on the reception in the late evening with the hair tied back was great, sadly I didn't catch his name. Very helpful with suggesting where to park the car with a disabled badge. He went out of his way to be helpful. The guy on the bar was also very friendly too. Between the two of them they restored my faith in Germany after a few bad experiences elsewhere earlier in the day. We'll absolutely be staying at the Mercure next time we're in Duisburg.
Bodde her 1 natt i februar 2024
Svar fra Ursula Pätzold-Coco Manager den 23. feb. 2024
Dear Martyn,We very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ursula Pätzold-CocoManager

8/10 – Bra

Bianca

Bodde her 1 natt i februar 2024
Svar fra Ursula Pätzold-Coco Manager den 23. feb. 2024
Dear Bianca,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ursula Pätzold-CocoManager

4/10 – Dårlig

Sercan

Reiste med familie og små barn, Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Wir riefen vor der Reservierung an und erfuhren, dass es einen Pool und eine Sauna gäbe. Wir machten eine Reservierung und kamen zwei Tage später im Hotel an. Uns wurde gesagt, dass der Pool und die Sauna repariert würden und wir sie nicht nutzen könnten. Es wurde gesagt, dass es einen Spielplatz für Kinder gibt, aber so etwas gibt es nicht. Das Zimmer ist kalt, sie haben das Sofa in ein Bett verwandelt, damit die Kinder schlafen können, aber es war sehr hart. Einzig die Lage des Hotels ist zentral und das ist schön. Es handelt sich auf keinen Fall um ein 4-Sterne-Hotel.
Svar fra Ursula Pätzold-Coco Manager den 16. feb. 2024
Sehr geehrter Herr Sercan,wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt in unserem Hotel die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung.Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen.Mit herzlichen GrüßenUrsula Pätzold-CocoManager

10/10 – Utmerket

Tanja

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Søde søde receptionister, tjenere og rengøringsfolk 👏👏👏
Bodde her 2 netter i januar 2024
Svar fra Ursula Pätzold-Coco Manager den 8. mars 2024
Dear Tanja,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ursula Pätzold-CocoManager

10/10 – Utmerket

Daniela

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Ursula Pätzold-Coco Manager den 2. feb. 2024
Dear Daniela,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ursula Pätzold-CocoManager

8/10 – Bra

Rishi

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Friendly staff - slightly dated hotel.
Nice stay - and staff were helpful on what to do in Duisburg. Hotel swimming pool and sauna were not available when we stayed
Bodde her 2 netter i januar 2024
Svar fra Ursula Pätzold-Coco Manager den 14. jan. 2024
Dear Rishi,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ursula Pätzold-CocoManager

8/10 – Bra

Alexander

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Ursula Pätzold-Coco Manager den 14. jan. 2024
Dear Alexander,Thank you for the fine review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ursula Pätzold-CocoManager

10/10 – Utmerket

Natalia

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good
Kind staff, friendly. Room clean sofa bed and bed comfortable. Good value for money
Bodde her 1 natt i januar 2024
Svar fra Ursula Pätzold-Coco Manager den 14. jan. 2024
Dear Natalia,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ursula Pätzold-CocoManager

10/10 – Utmerket

Karen

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely spot close to xmas market
Had a lovely stay at this Hotel. Room was incredibly clean, staff were amazing and location top notch
Bodde her 1 natt i desember 2023
Svar fra Ursula Pätzold-Coco Manager den 1. mars 2024
Dear Karen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ursula Pätzold-CocoManager

8/10 – Bra

Reza Ditya

Likte: Renhold, personale og service og fasiliteter
Near central station and chirstmas market. However there is only 1 lift for hundreds rooms and always need to queue.
Bodde her 2 netter i desember 2023
Svar fra Ursula Pätzold-Coco Manager den 7. jan. 2024
Dear Reza,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ursula Pätzold-CocoManager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Ursula Pätzold-Coco Manager den 14. jan. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ursula Pätzold-CocoManager

8/10 – Bra

Nazife

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Bertjan

Bodde her 1 natt i desember 2023
Svar fra Ursula Pätzold-Coco Manager den 5. jan. 2024
Dear Bertjan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ursula Pätzold-CocoManager

10/10 – Utmerket

Gulen

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Ursula Pätzold-Coco Manager den 5. jan. 2024
Dear Gulen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ursula Pätzold-CocoManager

6/10 – Grei

Maaike

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The floor in the room was pretty dirty and the bed was not very comfortable. I think the hotel can use some upgrade/maintenance.
Bodde her 1 natt i desember 2023
Svar fra Ursula Pätzold-Coco Manager den 5. jan. 2024
Dear Maaike,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ursula Pätzold-CocoManager

10/10 – Utmerket

Okica

Bodde her 1 natt i desember 2023
Svar fra Ursula Pätzold-Coco Manager den 5. jan. 2024
Dear Okica,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ursula Pätzold-CocoManager

8/10 – Bra

Navroop

Bodde her 1 natt i desember 2023
Svar fra Ursula Pätzold-Coco Manager den 5. jan. 2024
Dear Navroop,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ursula Pätzold-CocoManager

8/10 – Bra

Daniel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Ursula Pätzold-Coco Manager den 14. jan. 2024
Dear Daniel,Thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ursula Pätzold-CocoManager

8/10 – Bra

Daniel

Reiste med familie
Likte: Renhold og fasiliteter
Bodde her 2 netter i desember 2023
Svar fra Ursula Pätzold-Coco Manager den 15. des. 2023
Dear Guest,Thank you for the fine review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ursula Pätzold-CocoManager

8/10 – Bra

Arnaud

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good hotel with some improvments(charging el car)
Small capacity of lift (just 1 lift in hotel) and no charging for electric car available
Bodde her 1 natt i desember 2023
Svar fra Ursula Pätzold-Coco Manager den 15. des. 2023
Dear Arnaud,Thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ursula Pätzold-CocoManager

6/10 – Grei

Koos

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
Ontbijtservice niet voldoende
Het ontbijt wat re druk met te weinig personeer ze konden het niet aan
Bodde her 1 natt i november 2023
Svar fra Ursula Pätzold-Coco Manager den 15. des. 2023
Dear Koos,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ursula Pätzold-CocoManager

8/10 – Bra

Marco

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Goed hotel met zeer goed ontbijt in centrum Duisburg en winkels en december de kerstmarkt voor je deur
Bodde her 1 natt i november 2023
Svar fra Ursula Pätzold-Coco Manager den 8. des. 2023
Dear Marco,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ursula Pätzold-CocoManager

10/10 – Utmerket

Gunilla

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Ursula Pätzold-Coco Manager den 8. des. 2023
Dear Gunilla,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ursula Pätzold-CocoManager

8/10 – Bra

Selina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Super Lage. Nicht weit vom Hauptbahnhof entfernt. Das tolle war die Kaffeemaschine von Tassimo auf dem Zimmer.
Bodde her 1 natt i november 2023
Svar fra Ursula Pätzold-Coco Manager den 1. des. 2023
Liebe SelinaVielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Ursula Pätzold-CocoManager

10/10 – Utmerket

Peter

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel passt sehr gut für 1-2 Übernachtungen. Etwas in Jahre gekommen, aber sehr sauber. Frühstück war auch sehr lecker.
Bodde her 1 natt i november 2023
Svar fra Ursula Pätzold-Coco Manager den 1. des. 2023
Lieber Peter,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Ursula Pätzold-CocoManager

8/10 – Bra

Raphael

Bodde her 1 natt i november 2023
Svar fra Ursula Pätzold-Coco den 27. nov. 2023
Dear Raphael,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ursula Pätzold-CocoManager

6/10 – Grei

Heinrich

Likte: Renhold og personale og service
Leider war die Minibar nicht bestückt. Restaurant war geschlossen. Leider nur öffentliche Garage. Pro Tag 12 Euro - oder pro Stunde 2,50 Euro. Service im Restaurant hat im Laufe der Jahre leider stark nachgelassen. Es gibt nicht einmal mehr Untertassen zu den Kaffee-Bechern.
Bodde her 3 netter i oktober 2023
Svar fra Ursula Pätzold-Coco den 27. nov. 2023
Lieber Heinrich,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Ursula Pätzold-CocoManager

8/10 – Bra

Ufuk

Bodde her 1 natt i oktober 2023
Svar fra Ursula Pätzold-Coco Manager den 8. des. 2023
Dear Ufuk,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ursula Pätzold-CocoManager

6/10 – Grei

YOSHINORI

Likte: Renhold og personale og service
Bodde her 2 netter i oktober 2023
Svar fra Ursula Pätzold-Coco den 31. okt. 2023
Dear Yoshinori,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ursula Pätzold-CocoManager

10/10 – Utmerket

Sandiya

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fijne hotel, ontbijt was super goed veel keuzes, ook halal en vegan beleg.
Bodde her 1 natt i oktober 2023
Svar fra Ursula Pätzold-Coco den 13. nov. 2023
Dear Sandiya,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ursula Pätzold-CocoManager

8/10 – Bra

Nihat

Likte: Renhold og personale og service
Bodde her 3 netter i oktober 2023
Svar fra Ursula Pätzold-Coco den 13. nov. 2023
Dear Nihat,We very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ursula Pätzold-CocoManager