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Anmeldelser av Grand Harbor Resort and Waterpark

3.5 out of 5
Grand Harbor Resort and Waterpark
350 Bell St, Dubuque, IA

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 325 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 358 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 184 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 86 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 47 av totalt 1000 anmeldelser." "

7,8/10

Renhold

8,2/10

Personale og service

7,6/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Siv og Sandnes

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig bra hotell
Veldig bra hotell, med gåavstand til sentrum.

10/10 – Utmerket

Carol

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Melissa

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient location with a nice water park! Facility had a restaurant onsite that was nice. Morning continental breakfast terrible, but they’re rarely good at any hotel. Parking lot was right next to hotel with lots of space. Hotel was a little outdated, but still very clean.
Bodde her 1 natt i april 2024

4/10 – Dårlig

Melissa og Clinton

Bodde her 1 natt i april 2024

8/10 – Bra

Luke

Bodde her 1 natt i april 2024

4/10 – Dårlig

Kyle

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The rooms are outdated and are not thoroughly cleaned.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Sherry

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I loved the River walk and view of the Mississippi river.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Rebecca

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Staff was amazing rooms so dusty it was built up on phone bathroom was dirty we only came here for pool it closed early and most of it roped off
Bodde her 1 natt i april 2024

8/10 – Bra

Otto og racine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the room was nice and had view of the river, but breakfast was terrible ,all they had was toast , muffins,fruit and coffee in the lobby
Bodde her 1 natt i april 2024

8/10 – Bra

Luvies

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Its the sink and in the bath tub that too slow to drain.
Bodde her 1 natt i april 2024

8/10 – Bra

Mike

Bodde her 1 natt i april 2024

10/10 – Utmerket

Donald

Likte: Personale og service
Bodde her 1 natt i april 2024

10/10 – Utmerket

Melissa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fun and nearby fun family places
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Beronica

Likte: Personale og service
Bodde her 3 netter i mars 2024

4/10 – Dårlig

Courtney

Reiste med familie og små barn
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We made a 6 hr drive from Missouri to enjoy the water Park with our kids and apon arrival was told water Park would be shut down early both days and completely closed the last day of our trip then while in the water Park day one they shut it down due to it needing multiple repairs we were just told to call Expedia and ask for a refund and that was it and still didn't get to utilize the water Park which was the full reason we came
Bodde her 2 netter i mars 2024

4/10 – Dårlig

Kate

Reiste med familie og små barn
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This "resort" is not worth the cost, at least for what you are going to have to pay for a weekend rate. The hotel staff is fine but was not at all welcoming or friendly. The waterpark had a an entire pool and a section of the kids area shut down for repairs. The arcade only had about half the games working, the rest were out of order. The room, for the rate we paid, was lackluster. Bathroom amenities just include a small bottle of shampoo, bath bar, and lotion. Conditioner and body wash would have gone a long way and I've gotten both at much less expensive hotels. The food was not good. Breakfast had four hot items, eggs, sausage, tator tots, biscuits and gravy. I had eggs and biscuits and gravy, both somehow tasted strongly of chicken broth and were very unappetizing. The kids chowed down on some donuts holes. The coffee, and I'm not picky about coffee, but I'll be honest, this was coffee-flavored water, at best. Nothing was terrible or ruined our trip, it just wasn't worth the weekend rate and I would recommend others to find an alternative hotel where you'll likely get a much better value. At this resort your kids might have fun if you've got easy going, young kids but your wallet will not.
Bodde her 1 natt i mars 2024

4/10 – Dårlig

michelle

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Was not worth the money. No toilet paper in room, blow dryer did not work, concession stand at pool was to open at 4...did not open until 6pm! I expected better
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Stephanie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A great place for families. We loved the water park and also the river walk just outside the hotel. We will be back for another stay!
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Rachelle

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was very nice and helpful. Water park is really fun! It’s a family friendly place in a good location
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Julie og Janesville

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
This hotel was dated but relatively clean, the beds were comfortable. The water park was a nice break for my 11-year old. Once again the water park was dated but maintained.
Bodde her 2 netter i mars 2024

6/10 – Grei

Josefa

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
I didnt the fact the water park wasnt open until 4pm the 2nd day of my stay specially since is advertised as a water park that is open daily .i enjoy the arcade the room and food the parking and the view of the Mississippi River
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Amy

Bodde her 1 natt i mars 2024

6/10 – Grei

Maria

Reiste med familie og små barn
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
It is a decent property. It is clean , had free breakfast ( although was the same two days on a row), sell discounted tickets to the Mississippi River museum, the Lazer maze is fun and the Skittles dispensing machine is something we've never seen before. Also the Riverwalk was a very nice bonus. And most staff we ran into was friendly, especially the front desk staff. We had an issue since waterpark was not open the whole time, which we didn't know at the time of booking ( you really have to dig in the website to find that info, should be on the home page). And there is no regular pool or hot tub on premise while the water part is not open. Half or the games in the arcade were not working and the front desk staff was not able to do any refunds if your credit were taken off your card. The prizes machine is pretty lame, only a few items are available. They were testing the firealarm system , which is understandable, but the staff in our floor told us it was not a drill, so we had to get her our kids and valuables and run down the stairs to evacuate ( would be nice to know it was just testing ). The restaurant was also closed on Monday, when we were going to just relax and stay at the property to eat. And the last thing. What is up with all the signs, the ones printed out on white paper and taped all over the place. One was even in a poster paper written out with a stencil. Overall an ok hotel if you do your digging to check out the operating hours of amenities.
Bodde her 2 netter i mars 2024

2/10 – Forferdelig

Eric

Reiste med familie
The water park was closed when we checked in.
Bodde her 1 natt i mars 2024

6/10 – Grei

Amy

Likte: Personale og service
Bodde her 1 natt i mars 2024

6/10 – Grei

Kristin

Likte: Personale og service
.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Wendy og Tomah

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice quiet hotel
Bodde her 1 natt i mars 2024

10/10 – Utmerket

YUEN FAN

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The room has a beautiful view of the river and the water park is fun.

6/10 – Grei

Craig

Likte: Personale og service
The elevator situation was terrible and had multiple problems with the key cards
Bodde her 1 natt i mars 2024

6/10 – Grei

Kollin

Reiste med familie og små barn
Likte ikke: Overnattingsstedets bygg og tilstand
I had a gift card given to me for use at the Hotel, I asked the front desk if I could redeem the cash value for play time in the arcade, or if I could simply buy a "players card" to be used for games. The answer was no, I was told the only places I could use the gift card was either to buy merchandise or snacks at the front desk, buying snacks or drinks at the "bait shack" or use it at Tony Roma's restaurant...tried to buy some chips and drinks by the pool at the Bait Shack...guy said he couldn't accept it there.
Bodde her 1 natt i mars 2024

6/10 – Grei

Derrick

Reiste med familie og små barn
Likte: Renhold
It had a water park
Bodde her 3 netter i mars 2024

6/10 – Grei

Quinton

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Bridget

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great fun!
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Courtney

Checking was smooth
Bodde her 1 natt i mars 2024

6/10 – Grei

Christopher

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Eric

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Found old popcorn behind the nightstand. Door was hard to secure. Breakfast was over crowded, maybe extend breakfast to 10.
Bodde her 1 natt i mars 2024

8/10 – Bra

Bobbi

Bodde her 1 natt i mars 2024

8/10 – Bra

Michelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

8/10 – Bra

Trisha

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The resort worked for my visit Overall a very good facility It is starting to get a bit long in the tooth… Room furniture is worn, edges worn and wobbly. Bar chairs similar. Complimentary breakfast a bit on the lean side. What was offered was good, but lack of items was noted. No fruit, yogurt and even waffle maker was surprising.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Valerie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the water park and the game room. Lots of room and the life guards were nice to have. Great parking and walking down the sidewalk along the Mississippi was beautiful! Walked to the casino too! Great place!
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Molly

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Came here for the waterpark, as a treat for kids.. was not told that it would be closed during our whole stay..
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Todd

Bodde her 1 natt i februar 2024

6/10 – Grei

Deanna

Reiste med partner, Forretningsreisende
Bed was not comfortable at all. We arrived late after a long day of travel and got "scolded" by front desk for not calling to let them know we were going to be late. Older lady, not friendly. She acted like we were lucky we still had a room.
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Jena

Reiste med familie
Likte ikke: Renhold, personale og service og romkomfort
Some people shouldn’t be in customer service.
When getting to our room we had noticed that the room was not cleaned. I don’t mean some dust on the furniture.. which def was pretty bad and the computer chair was very stained… but there was a large pile of crumbs on the nightstand and what looked like dried juice that was very sticky. The comforter on one of the beds had brown stains all over it, and there was long black hairs under the covers on the sheets. There was also someone else’s mail in the garbage in the garbage can so we knew the garbages weren’t emptied. Mind you we had 2 small kids and the hotel was “fully booked”. We went to the water park and after a while we went to the concession stands and there was a sign that stated “back in 30 minutes to restock”. A man standing there claimed he was there for about 25 mins waiting and we stood with a line of people for another 25 mins. We finally had to give up and leave as our kids were hungry and getting very impatient and we never saw anyone inside restocking at any point of us waiting. The front desk worker was so rude to my husband about the dirty room. She stated since we booked through hotels.com there was nothing that they could do and that was our problem. She actually said “your room is dirty, we get it” and offered a new room after she just told us there were no other rooms available and we were suppose to pack our kids and stuff back up and move. He ended up walking away because he couldn’t deal with her attitude and I cleaned the room myself. Dont go here.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Natasha

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love the breakfast, so good! The donut holes are where it's at. Great establishment but could benefit from some minor updates.
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Jose

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fool me once
Expedia mess up my date there so I lost 433 plus I have to rent room again for 633. So over a 1000 on a room with 2 bed that’s smelled like dirty socks, extractor fan didn’t work, bedsheet were so old they felt very old and uncomfortable, Pool are way old and not maintenance, there was filth water everywhere reminded me of any old motel with a pool. Go what each night cost was a big ripped off, and the Tony Romas too expensive for a 2.5 star rating.
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Bobbi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always a great place to stay!
Bodde her 1 natt i januar 2024

6/10 – Grei

Shahram

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Katie

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024