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Anmeldelser av The Samuel Hotel

4 out of 5
The Samuel Hotel
Spencer Place, North Wall Quay, Dublin

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 212 av totalt 395 anmeldelser." "
Rangering på 8 − Bra. 113 av totalt 395 anmeldelser." "
Rangering på 6 − Grei. 49 av totalt 395 anmeldelser." "
Rangering på 4 − Dårlig. 16 av totalt 395 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 395 anmeldelser." "

9,2/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Per Arne

Likte: Overnattingsstedets bygg og tilstand og romkomfort
konsert tur
flott hotell litt langt fra sentrum. sløve med renhold stay over den ene dagen ble ikke tatt før 17.30 på ettermiddagen. glemte div også. bra frokost men elendig rydding. lørdag formiddag kl 10.00 var 70 % av bordene fulle med skitne tallerkener. ellers helt ok stille og rolig strøk.
Bodde her 3 netter i september 2022
Svar fra Lucian den 13. sep. 2022
Dear Per Arne,Thank you for taking the time to review your stay at The Samuel Hotel. We hope to welcome you back to the hotel in the future.Kind Regards,Lucian,Front Office Manager

10/10 – Utmerket

Gunnar Fredriksen Hermans

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juni 2022
Svar fra Lucian den 27. juni 2022
Dear Gunnar, Thank you for taking the time to review your stay at The Samuel Hotel. I am delighted to hear that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards, Lucian Assistant Front Office Manager

8/10 – Bra

Sarah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Ludger

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
G
Bodde her 3 netter i mai 2024

8/10 – Bra

Wyatt

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024

10/10 – Utmerket

Shelley

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is right by the Red Line Luas. So convenient to the City Center and all the touristy things to do. Staff are so friendly and helpful!!! Amazing breakfast spread. The shower was spacious and beds comfortable and the room was laid out well. There is a Tesco Express just down the street if you need anything. Since it is in the financial district, it is quiet and safe and we had a lovely stay.
Bodde her 4 netter i april 2024

10/10 – Utmerket

Julia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great overnight stay at the hotel. Lovely rooms and high tech lifts with no buttons was cool! Handy to have the coffee shop downstairs. 1 block from the river and a shortish walk into town. Would stay again
Bodde her 1 natt i april 2024

8/10 – Bra

Peter og FARMINGTON

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our initial room was too small for a couple and our suitcases, but the staff were accommodating and moved us to a spacious accessible room. Good breakfasts downstairs and easy walking to downtown.
Bodde her 3 netter i april 2024

8/10 – Bra

Kerrie

Bodde her 1 natt i april 2024

10/10 – Utmerket

Richard Guy og Orlando

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024

10/10 – Utmerket

Kevin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was great! Only complaint, which I don’t even think is their fault. But the 2nd half of our 6 night stay the reception area smelled bad of septic. But again, I think that’s just European plumbing. Room smelled just fine! If I’m ever back in Dublin, this will be the place I stay again.
Bodde her 6 netter i mars 2024

8/10 – Bra

Leila

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The lounge was excellent for our family’s food and beverage needs.
Bodde her 1 natt i mars 2024

6/10 – Grei

Rashmi

Likte: Renhold og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Arrived at 8:30 pm. Was told I had a room with a good view. Room was A area, Ac was off. Turned out on. Could not change settings to below 19 C. There was no cover on the toilet seat. Shower water leaked over bathroom floor. Soapdispenser was not opening. Television did not have news channels. On calling no response. Went down to front desk, Receptionist said she would look into other rooms. Manager came up to fix issues. He got extra towels for bathroom floor, Opned the soap , but could not make BBC 1 or 2 work. There were no entertainment channels on save a few kid ones. Said Ac will not go below 19. But he. managed to open the window so there was some respite from the warmth. 30 minutes after helot, I realized that the sheets were itching Tried removing , rearranging sheets. Itching did not improve. Had the extra towels which I spread on the floor and tried to sleep. Itching no better. Turned off the AC unit.. Sleep was poor. Sheets were over starched and over bleached. Next morning, found that the good view I had been promised was facing a wall. informed the front desk about wanting a different room on returning, Returned in th afternoon to find a busy lobby. Room was being cleaned . Houseeper vcould not o help with TV. She said she would inform maintenance and someone would come by to fix it. No one did. Left the next morning, Expect compensation for 2 itchy nights, lack of toilet seat cover, wet bathroom floor.
Bodde her 2 netter i mars 2024

8/10 – Bra

Michael James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A lovely hotel.
Bodde her 3 netter i mars 2024

10/10 – Utmerket

George

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Christina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was great! Very comfortable room with nice view of the river. The location is very convenient to the Jeanie Johnston famine ship museum and the Epic emigration museum. While there are several nice pubs and dining options nearby (or just across the bridge) the only downside of the hotel is that it is quite a long walk into the center of most action in town. Helpful staff. I would stay here again.

10/10 – Utmerket

lisa

Beautiful and easy to get to! Would stay at again
Bodde her 4 netter i mars 2024

8/10 – Bra

Aisling

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful Property, lovely Area. Very convenient to the three Arena. Deducted 1 Star as check in is stated as 3 P.M. and was contacted in the days prior to arrival to confirm arrival time which we advised of 3 P.M. arrival but unfortunately room was not ready until nearly 4
Bodde her 1 natt i mars 2024

6/10 – Grei

JAMES

Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Considering it’s a four star, I have stayed in better three stars.. chipped paint all around and stains on the walls and drawing, the smell of raw sewage from the plug holes, so I had to keep the toilet door closed and the noise from a fan in the ceiling or air conditioning which was switched off, would start on at six o’clock in the morning and continue through out the day, very noisy…

10/10 – Utmerket

Natalie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy check in and check out. Super close the train.
Bodde her 4 netter i mars 2024

10/10 – Utmerket

Sandra Dawn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and quiet hotel. Friendly staff, comfortable modern room and bathroom, would definitely stay again.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Alejandro

Likte: Personale og service og overnattingsstedets bygg og tilstand
Beautiful place
Bodde her 1 natt i februar 2024

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Stay!
We were staying up for a concert and everyone was lovely! Room was fab and bar was great
Bodde her 1 natt i februar 2024

8/10 – Bra

Tony

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not happy
Hotel was great but hotels.com were not. They charged me €70 to change from a double room to a twin room. When I get to hotel to check in I find I still have a double room booked. Luckily the hotel itself didn't change me to change to a twin room. Would not use hotels.com again as they ripped me off by €70
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Mark

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cool hotel and nice elevator system. Front staff was very professional. Area around hotel is very very safe and super close to tram. It's also close to drop off point of airport bus so I was glad. Thank you.
Bodde her 3 netter i februar 2024

8/10 – Bra

Kristoffer

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2024

10/10 – Utmerket

Kim

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel. Handy for 3Arena. Room really nice and clean. Tescos just 5mins away if you needa get a few bits and bobs.
Bodde her 2 netter i januar 2024

8/10 – Bra

Anne Marie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location, luas right on your doorstep. Good for Arena 3. We had problems with our sink , the plug wouldn’t stay down but it was noted and was going to be repaired . They offered us another room but wasn’t really a problem. They didn’t appreciate we were tea drinkers - never enough tea bags ! Staff really helpful and friendly.
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Yilma

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent place to stay
Bodde her 3 netter i januar 2024

6/10 – Grei

Lemar

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Linda

Bodde her 3 netter i januar 2024

10/10 – Utmerket

Henri

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Liam

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Demilson

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Hotel maravilhoso
Bodde her 2 netter i januar 2024
Svar fra Federica, Front Office Supervisor den 11. jan. 2024
Dear DemilsonThank you so much for your outstanding review!We are glad to learn that you had a fantastic experience during your stay at The Samuel Hotel. It was our pleasure taking great care of you!We look forward to sharing another amazing experience with you soon. Have a lovely day.Kind regards,

2/10 – Forferdelig

Abraham

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Staff was very rude and dismissive. The hotel has no parking and alternatives are very expensive. They need to do better.
Bodde her 1 natt i januar 2024
Svar fra Federica, Front Office Supervisor den 11. jan. 2024
Dear Abraham, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Hope to welcome you back.Kind Regards,

10/10 – Utmerket

rahul

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2023
Svar fra Federica, Front Office Supervisor den 11. jan. 2024
Dear Rahul,Thank you so much for your outstanding review!We are glad to learn that you had a fantastic experience during your stay at The Samuel Hotel. It was our pleasure taking great care of you!We look forward to sharing another amazing experience with you soon. Have a lovely day.Kind regards,

10/10 – Utmerket

rahul

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Federica, Front Office Supervisor den 11. jan. 2024
Dear Rahul,Thank you so much for your outstanding review!We are glad to learn that you had a fantastic experience during your stay at The Samuel Hotel. It was our pleasure taking great care of you!We look forward to sharing another amazing experience with you soon. Have a lovely day.Kind regards,

10/10 – Utmerket

Rui

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel is clean. The staff is friendly and pleasant. The location is very convenient .
Bodde her 2 netter i januar 2024
Svar fra Federica, Front Office Supervisor den 11. jan. 2024
Dear Rui,Thank you so much for your outstanding review!We are glad to learn that you had a fantastic experience during your stay at The Samuel Hotel. It was our pleasure taking great care of you!We look forward to sharing another amazing experience with you soon. Have a lovely day.Kind regards,

10/10 – Utmerket

Cora

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Federica, Front Office Supervisor den 11. jan. 2024
Dear Cora,Thank you so much for your outstanding review!We are glad to learn that you had a fantastic experience during your stay at The Samuel Hotel. It was our pleasure taking great care of you!We look forward to sharing another amazing experience with you soon. Have a lovely day.Kind regards,

10/10 – Utmerket

Christian

Bodde her 3 netter i januar 2024
Svar fra Federica, Front Office Supervisor den 11. jan. 2024
Dear Christian,Thank you so much for your outstanding review!We are glad to learn that you had a fantastic experience during your stay at The Samuel Hotel. It was our pleasure taking great care of you!We look forward to sharing another amazing experience with you soon. Have a lovely day.Kind regards,

8/10 – Bra

Neil

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property, great staff, reasonable price, just a little too far out of city to be convenient
Bodde her 2 netter i desember 2023
Svar fra Federica, Front Office Supervisor den 11. jan. 2024
Dear Neil,Thank you so much for your good review!We are delighted to hear that nearly everything was to your satisfaction and that you enjoyed your time at the hotel. Kind Regards,

8/10 – Bra

Cornelia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very modern building, friendly service, especially nice in the restaurant
Bodde her 1 natt i desember 2023
Svar fra Federica, Front Office Supervisor den 11. jan. 2024
Dear Cornelia,Thank you for taking your time to review The Samuel Hotel. Your kind words are greatly appreciated, I am very happy to hear you had a wonderful stay, thank you for a mention to The Samuel Hotel Team, it’s great to see there had work does not go unnoticed. I’ll be sure to pass on your present comments in hopes to welcome you back.Kind regards,

10/10 – Utmerket

Tracy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely hotel so close to the 3arena not to far away from the city either .
Bodde her 1 natt i desember 2023
Svar fra Federica, Front Office Supervisor den 11. jan. 2024
Dear Tracy,Thank you so much for your outstanding review!We are glad to learn that you had a fantastic experience during your stay at The Samuel Hotel. We appreciate your kind words! It was our pleasure taking great care of you!We look forward to sharing another amazing experience with you soon. Have a lovely day.Kind regards,

10/10 – Utmerket

John

Bodde her 2 netter i desember 2023
Svar fra Federica, Front Office Supervisor den 11. jan. 2024
Dear John,Thank you so much for your outstanding review!We are glad to learn that you had a fantastic experience during your stay at The Samuel Hotel. It was our pleasure taking great care of you!We look forward to sharing another amazing experience with you soon. Have a lovely day.Kind regards,

6/10 – Grei

Anamaria

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og romkomfort
An okay value for money
Location of hotel is excellent. Hotel and room are well kept and clean. Service in restaurant was a bit slow, starters were nice, fish and chip were terrible. Wide selection for breakfast and value for money.
Bodde her 1 natt i desember 2023
Svar fra Federica, Front Office Supervisor den 12. jan. 2024
Dear Anamaria,Thank you so much for your good review!We are delighted to hear that nearly everything was to your satisfaction and that you enjoyed your time at the hotel. However, I do apologize for any inconveniences that were caused. Your comments will be passed on to the appropriate departments in the hopes of delivering an even better service in the future. Have a lovely day.Kind regards,

6/10 – Grei

Gina og Miami Beach

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold og fasiliteter
The hotel was nice, our room was a little dirty and there was a big stain outside the bathroom in the nook that is provided to hang clothes and has the safe that looked like poop... but we arrived with a toddler at night, so we did not even bother complaining. We were there to sleep and shower only. We asked for service on our second day and they gave us towels but didn't do even the beds. So overall the stay was average to mediocre. It's located in a nice location, walking distance to everything, but that is all.
Bodde her 3 netter i desember 2023
Svar fra Federica, Front Office Supervisor den 12. jan. 2024
Dear Gina,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Hope to welcome you back..Warm Regards,

8/10 – Bra

Molly

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023
Svar fra Federica, Front Office Supervisor den 12. jan. 2024
Dear Molly,Thank you so much for your good review!We are delighted to hear that nearly everything was to your satisfaction and that you enjoyed your time at the hotel.Kind Regards,

10/10 – Utmerket

Craig

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely hotel all round
This hotel is so new my taxi driver had to put it into his satnav to find it. Its new and its obvious. It has been done very nicely to a very high standard and attention to detail. The bed was very comfortable, room nice and bathroom immaculately clean. Food was also very nice and nothing was too much trouble. Would stay again
Bodde her 3 netter i desember 2023
Svar fra Federica, Front Office Supervisor den 11. jan. 2024
Dear Craig,Thank you so much for your outstanding review!We are glad to learn that you had a fantastic experience during your stay at The Samuel Hotel. We appreciate your kind words! It was our pleasure taking great care of you!We look forward to sharing another amazing experience with you soon. Have a lovely day.Kind regards,

10/10 – Utmerket

Elena

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Federica, Front Office Supervisor den 28. nov. 2023
Thank you so much for your outstanding review! We are glad to learn that you had a fantastic experience during your stay at The Samuel Hotel. We appreciate your kind words! It was our pleasure taking great care of you! We look forward to sharing another amazing experience with you soon. Have a lovely day. Kind regards