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Anmeldelser av Best Western Premier Dover Marina Hotel & Spa

4 out of 5
Best Western Premier Dover Marina Hotel & Spa
Dover Waterfront, Waterloo Crescent, Dover, England

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 39 av totalt 80 anmeldelser." "
Rangering på 8 − Bra. 28 av totalt 80 anmeldelser." "
Rangering på 6 − Grei. 9 av totalt 80 anmeldelser." "
Rangering på 4 − Dårlig. 2 av totalt 80 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 80 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,8/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Catherine

Reiste med en gruppe
Likte: Renhold og personale og service
Nice room and views The lift was very slow and there is only one
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Ashley

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms are just as described. Staff was very kind to my family. Would absolutely stay here again! So many dining options and things to do!
Bodde her 2 netter i mai 2024

8/10 – Bra

Patrizia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La camera arredata con lo stile Best Western e molto pulita. La disponibilità del portiere di notte che ha aperto a mezzanotte dopo la mia telefonata. Il check-in è garantito anche quando l'albergo è chiuso ma ho dovuto telefonare perché non esiste un campanello sulla porta esterna per gli ospiti che arrivano di notte. Ottima e abbondante la colazione.
Bodde her 1 natt i mai 2024

8/10 – Bra

Barb

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely view, staff very friendly and helpful. Loved Paolo in the restaurant.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Audrey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved the location. I did not like the tiny elevator haha but that's minor. There was some construction going on outside our room, so it was awkward when the workers were up there outside our windows working.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Seymore

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Megan and Ravi were able to facilitate a room upgrade based on the spec details of Expedia - thank you very much! We had a very positive experience throughout our visit including the restaurants.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Peter

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Worked well for us. Close to ferry..close to town.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Oleg

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Morgan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

6/10 – Grei

Sharon

Likte: Renhold og personale og service
Bodde her 2 netter i april 2024

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Central location for our visit. Good food, nice area to walk.
Bodde her 1 natt i mars 2024

6/10 – Grei

christopher og Kidlington

Reiste med partner
Likte: Renhold og fasiliteter
Have stayed here a good few times before, this time the same type of room I normally book was tiny, the A/c didn’t work, the room was hot as hell and I couldn’t open window as massive gulls were waiting to get in, I mentioned this to reception and they said they will do something for me next time!! Not really good enough!!
Bodde her 1 natt i april 2024

6/10 – Grei

Garry

Reiste med partner
Likte: Renhold
bathroom door opens towards the bed so if you go to the toilet in the night you wake up the person still sleeping as the light switch is on the outside
Bodde her 1 natt i april 2024

10/10 – Utmerket

richard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

8/10 – Bra

Richard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed a convenient good value nights stay at the hotel. All staff were very friendly. Great breakfast saw is on our way home. Would definitely stay again. Perfect for breaking a ferry journey.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Jane

Likte: Renhold og personale og service
Bodde her 2 netter i mars 2024

10/10 – Utmerket

NICOLA

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
As always, staff were amazing.
Bodde her 3 netter i mars 2024

8/10 – Bra

Angela

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Bar needs to big bigger hard to get seated in evening also very hot . Door in room massive gap under and hallway light on all night long .
Bodde her 2 netter i mars 2024

6/10 – Grei

Tarynn og Spring

Likte: Renhold
The rooms were clean and modern but were very small. There was street parking out front.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

christopher og Kidlington

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fab hotel, great value and lovely helpful staff, only niggle which is no one’s fault, this large hotel has 1 tiny lift that can take a few mins to arrive. On the whole I’ll stay here every time I have an early crossing,
Bodde her 1 natt i mars 2024

10/10 – Utmerket

NICOLA

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
All the staff are amazing- helpful, friendly and eager to assist with enquires.
Bodde her 3 netter i mars 2024

8/10 – Bra

Meaghan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is ideally situated on the waterfront and also nearby shops and restaurants. The hotel offered free outdoor overnight parking in a car park around the back of the property, shared with the marina, which was a nice touch. The front desk staff were very helpful and gave us directions to the local grocery store within walking distance. The room was clean and spacious for 2 adults and 1 teenager. There was a small fridge in the room which was very helpful, plus a kettle to make tea in the morning. Overall, a wonderful stay and in Dover!
Bodde her 1 natt i mars 2024

8/10 – Bra

Carl

Likte: Renhold, personale og service og fasiliteter
Great stay only issue was a strong breeze coming through doors meaning room was taking an age to warm up
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Bill

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, right on the sea front which allowed for a nice morning walk along the beach….
Bodde her 1 natt i februar 2024

10/10 – Utmerket

peter

Likte: Renhold og personale og service
Staff were the best ..real people with a great altitude.. helpful and very helpful. This is what a real hotel is .. thanks to Garry and the reception staff ..all great and i will be back
Bodde her 1 natt i mars 2024

10/10 – Utmerket

James

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful view of the Channel. Bar is brilliant and restaurant outstanding. Staff warm and welcoming and helpful. Highly recommend
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Steven

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Simon

Reiste med familie
Likte ikke: Personale og service
poor experience
the room and stay was fine, the man on the front desk at 5.30am was not so fine. I paid for the stay in full on the 31st January, when i checked in Gary was great and confirmed i had paid for 2 rooms in full. when i left the next morning i had to pay another £160 as the man on the front desk could find if i had paid or not. this money was for taking my family to disneyland paris and the taking of this money left me in a terrible situation for the whole of my trip and despite the guy telling me the money would go back onto my card that day once he had checked and confirmed payment with his colleagues, it took until i got home from taking my family away for it to go back on my card. this has to be the worst experience booking through hotels.com through best western and a trip taking my family away.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Marshall

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was clean and the staff were fantastic.
Bodde her 1 natt i februar 2024

8/10 – Bra

Paul

Likte: Renhold, personale og service og romkomfort
The lift is older than me! Carpets in public are badly worn, room excellent bed was as comfortable as 👍
Bodde her 1 natt i februar 2024

8/10 – Bra

Lars

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay. Restaurants in hotel are great.
Bodde her 5 netter i januar 2024

10/10 – Utmerket

Victoria

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect hotel with the family in a perfect location for catching the early ferry next morning. Room was huge for 5 people. Bathroom lovely and clean. Great value for money.
Bodde her 1 natt i januar 2024

8/10 – Bra

Matthew

Bodde her 1 natt i januar 2024

8/10 – Bra

Ian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

6/10 – Grei

Simon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Robina og Beckenham

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good base - standard sea view room is small but perfectly adequate. Good to have the spa facilities
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Maxim

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dover
Beautiful sea view nice a cozy room and a very friendly staff must try the Resturant and bar
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Anaïs

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

6/10 – Grei

Jill

It was O.K. But wouldn’t want a prolonged stay. The bed was quite uncomfortable and the pillows were exceptionally hard. The hotel above the reception area was tired and probably would benefits from a returb.
Bodde her 1 natt i januar 2024

8/10 – Bra

Radina

Likte: Renhold og personale og service
The staff was really friendly and moved us in a bigger room when I asked, as our room was extremely stall for a double bedroom. Overall, it was really nice atmosphere and the facilities were appropriate for the price. The restaurant food was really good. I would recommend, but the spa is really small and there is no slimming pool. Still really nice place.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Jordan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Martinus

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Raj

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Laurel

Bodde her 2 netter i desember 2023

4/10 – Dårlig

Jade

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Not the best place to stay.
The hotel was very large, welcoming as you walked in and what seemed like a helpful reception desk. Little did I know the £50 security deposit taken for any room charges, they deducted £25 towards your dinner (It wouldn’t have been my restaurant of choice). When i went into the restaurant I was told I had dinner included within my hotel which wasn’t actually true, they had decided to take my deposit to pay for my dinner - very disgusting behaviour!!!! The spa facilities were good, however no idea where to get a towel from, room key didn’t work for access! This was the best part of the hotel. The room was clean, however no blind on bathroom windows so full street viewing of you showering or going toilet. No instructions on how to turn the heating on - no clear on switch - had to Google the system. There is a small button on the top which is not visible to a normal height person. The bed was very solid, it was uncomfortable and definitely didn’t have a good night sleep. Wouldn’t stay here again
Bodde her 1 natt i desember 2023

8/10 – Bra

Gregory

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect weekend stay
A lovely winter weekend in Dover. The hotel was perfect and well-located with a perfect view of the beach and port.
Bodde her 2 netter i november 2023

8/10 – Bra

Jason

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

8/10 – Bra

Lynne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Chilly bathroom
Stayed overnight after a works Christmas dinner and dance here. The room was huge, as was the bed! Pillows rather too fat for me, I should have asked if there was an alternative but we went to bed at 1am so it was rather late! The bathroom was cold, due to the large single glazed window, which did make it rather uncomfortable. It could seriously do with some secondary double glazing! They are the old sash windows, so I guess they can’t be changed due to planning regulations. Nice hotel though, with free parking very close by if you get a voucher from reception.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Alex

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

10/10 – Utmerket

GORDON A

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023