Hoteller i Deville

«Very poor customer service, swimming pool was very dirty. Room 403 was very dirty. manage that was on duty.Her name is Bernadette she refused to help. the worst place to stay . Alexandria Louisiana.»

«Sraff»

«Hard to tell if the hotel is new or old. It’s modern but has worn furniture/fixtures in some places. We had all we needed and were comfortable in our suite.»

«Such a beautiful place, but not well kept up. Hotel is not clean and a foul smell.»

«I liked breakfast would love tobof seen bacon.»

«We got a suite and it was beautiful. We didn't know the fridge was gonna be a full size that was a nice surprise. And the kitchen sinks bigger then mine. Plenty of room for the 5 of us (nephews staying for the summer). Only con was the bathroom has a barn door style and we would of liked a little more privacy. But the room divider curtain was a nice touch.»

«Old & quaint. The bar was fantastic; great food & wonderful staff.»

«Walked in and room smelled stale/funny. I was very hesitant on staying there but I tried to really give it a chance. Saw 2 dead roaches but what really took me out was the bathroom. Big spider in the tub with spider web and all but when I ran the water and it came out brown, that was it for me. I was in the hotel about an hour before I checked out and went to another hotel.»

«Clean place and clean room»

«The TV did not work in my room. They tried very hard to take care of it but was told needed another box for it which would have took days to get. They couldn't move me because they were booked. Going to request credit so I'll inform everyone. They tried their hardest.»

«There was no parking included, so we parked in the street, instead of paying $20 or so for parking at the Hotel. The service were very good, and the room were clean And comfortable.»

«Very nice property; clean room; staff very helpful & attentive. Renovated recently and looked great. Easy parking. I was unable to set or change the temp on the A/C unit and it was quite warm in our room. I reported it at check-out & I’m sure they’ll handle the necessary repair. Otherwise, it was a very nice stay.»

«Clean room and friendly staff»

«Always clean and friendly service»

«Very clean room and nice amenities! Close to restaurants and of course the Mall.»

«Bed sheets were stained. Hot water was dangerously and extremely too hot at a dangerous level above Health Agency recommendations»

«We had a wonderful stay at Loyd Hall Plantation and were really impressed with how the staff handled unexpected issues. The first room I originally requested showed as available, but due to heavy weather the night before, the roads had flooded and housekeeping was unable to clean it in time. The staff communicated this quickly and kindly upgraded us to the camilia Suite instead. When we arrived, we did notice the A/C in that suite wasn’t working properly. I contacted the staff again, and they ...

«Pleasantly surprised. Place looked newly renovated. Staff was super sweet! Quiet room! Would definitely stay here again. Lots of places to shop nearby.»