Fasilitet på overnattingsstedet

Anmeldelser av Sheraton Mustika Yogyakarta Resort and Spa

5 out of 5
Sheraton Mustika Yogyakarta Resort and Spa
JL Laksda Adisucipto KM 8.7, Depok, Yogyakarta

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 86 av totalt 248 anmeldelser." "
Rangering på 8 − Bra. 107 av totalt 248 anmeldelser." "
Rangering på 6 − Grei. 39 av totalt 248 anmeldelser." "
Rangering på 4 − Dårlig. 11 av totalt 248 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 248 anmeldelser." "

8,0/10

Renhold

8,6/10

Personale og service

8,4/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

John

Likte: Renhold, personale og service og romkomfort
Svar fra Executive Office den 2. juli 2016
Thank you for your stay

10/10 – Utmerket

Taichi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mai 2024

6/10 – Grei

Allan og Toronto

Likte: Personale og service
Construction going on inside, so noise is an issue. Bathrooms need to be renovated. Location was great when the old airport was nearby, but the new airport is 90 minutes drive away without traffic, so no real reason to stay here aside from the awesome swimming pool which is the highlight of the property, so good for families.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Stephanie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed here with my family and had a great time at the hotel. The only downside is the pool time is only until 6pm and there’s no ramp to the pool.
Bodde her 1 natt i mai 2024

6/10 – Grei

Masahito

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

JIANKUN

Bodde her 2 netter i februar 2024

8/10 – Bra

Seiji

Likte: Personale og service og fasiliteter
トイレやバスタブが綺麗でない。アメニティが人数分無かったなど、5星にしては満足にはいたらない
Bodde her 2 netter i februar 2024

10/10 – Utmerket

EUN SU

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Personale og service
Adequate but not as good as the photos suggest
This hotel had a grand(iose) reception area/lobby and facade, but the room needed some work -- it felt old, tired, and was somewhat falling apart. Also, the way that the room's door opened made it very awkward to pass especially when lugging a bag.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Ankit

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good stay
Very comfortable. Staff very courteous. We got some vegetarian dishes specially prepared for us for breakfast.
Bodde her 3 netter i september 2023

6/10 – Grei

Shiro

Likte: Personale og service
Bodde her 3 netter i august 2023

10/10 – Utmerket

Shailendra Kumar Sinha

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
it is nice property to relax.
Bodde her 3 netter i juli 2023

8/10 – Bra

anthony og South Beloit

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff at breakfast was top notch. Everything from the time you check in until you leave was care of service and attention to detail
Bodde her 7 netter i juni 2023

10/10 – Utmerket

raney

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
You will love it
What can I say? This was the best resort I have ever stayed at. The food……exceptional. Restaurant manager Bagus Hart Wibowo and his staff…….the best
Bodde her 5 netter i juni 2023
Svar fra Sheraton Mustika Yogyakarta Resort & Spa Tea den 19. juni 2023
Dear Mrs. Raney, Greetings from Sheraton Mustika YogyakartaWe would like to thank you for writing us a nice review. We are happy to hear that you and your big family enjoyed the stay at our resort. Right now we are underway the progress for renovating our rooms. We hope that in the future you and your family can visit us again and experience more new things at Sheraton Mustika Yogyakarta Resort & Spa.Warm regards,Sheraton Mustika Yogyakarta Resort & Spa Team

10/10 – Utmerket

Frédéric

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juni 2023
Svar fra Sheraton Mustika Yogyakarta Resort & Spa Tea den 15. juni 2023
Dear Mr. Frederic, greetings from Sheraton Mustika YogyakartaWe would like to thank you for writing us a nice review. We are happy to hear that you and your big family enjoyed the stay at our resort. Right now we are underway the progress for renovating our rooms. We hope that in the future you and your family can visit us again and experience more new things at Sheraton Mustika Yogyakarta Resort & Spa.Warm regards,Sheraton Mustika Yogyakarta Resort & Spa Team

6/10 – Grei

Harsha

Likte: Romkomfort
Likte ikke: Personale og service
Bodde her 1 natt i juni 2023
Svar fra Sheraton Mustika Yogyakarta Resort & Spa Team. den 7. juni 2023
Dear Harsha,Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

8/10 – Bra

Heinken

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Family stay for 3 night
Stay with whole family of 14 people. Check in process was easy and recieve all what we requested. Breakfast was grate and tasty. staff was very helpful. Kids enjoyed the pool. Pool was big and castle type Slight draw back was the aged building. Maintenance team do their best but doors and windows are old.
Bodde her 3 netter i april 2023
Svar fra Sheraton Mustika Yogyakarta Resort & Spa Team den 28. apr. 2023
Dear Mr. Heinken,Warm greetings from Sheraton Mustika YogyakartaWe would like to thank you for writing us a nice review. We are happy to hear that you and your big family enjoyed the stay at our resort. Right now we are underway the progress for renovating our rooms. We hope that in the future you and your family can visit us again and experience more new things at Sheraton Mustika Yogyakarta Resort & Spa.Warm regards,Sheraton Mustika Yogyakarta Resort & Spa Team

10/10 – Utmerket

nikita rani

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good hotel, stayed in the room with the attached pool but only issue was door was not completely able to close and small lizard creeped in. Everything else was good
Bodde her 3 netter i mars 2023
Svar fra Sheraton Mustika Yogyakarta Resort & Spa Team den 27. apr. 2023
Dear Nikita Rani,Warm greetings from Sheraton Mustika Yogyakarta.Thank you for taking your time to write the reviews. We are glad to hear that you like your stay here, we will share your review to our staff so that it will motivate us to keep doing better in our services. Warm regards,Sheraton Mustika Yogyakarta Resort & Spa team

10/10 – Utmerket

Shen-Long

Bodde her 1 natt i februar 2023
Svar fra Sheraton Mustika Yogyakarta Resort & Spa Team. den 24. mai 2023
Dear Mr. Shen-Long,Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

8/10 – Bra

RODERICK

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is a unique and spacious facility with a very nice pool and relaxing but beautiful atmosphere. The staff are very helpful and friendly. The buffet breakfast was great. Their promotions posted on the walls were not updated though. And they did not clean one of our rooms. Also, there was a blood stain on one of our sheets. Otherwise we enjoyed our stay.
Svar fra Sheraton Mustika Yogyakarta Resort & Spa Team den 30. jan. 2023
Dear Roderick,Warm greetings from Sheraton Mustika YogyakartaThank you for sharing your experience while staying with us. Please accept our sincere apologies for the inconvenience you may have experienced during your stay with us, especially concerning the cleanliness. Your feedback is duly noted and has been taken up with the relevant departments to ensure that we continuously work towards improving our services to provide a better experience and train our staff to deliver desirable standards of attention.We sincerely hope you will give us another opportunity to be of service to you to show you all the changes that would make for an enjoyable experience.Kind Regards, Sheraton Mustika Yogyakarta Resort & Spa Team

6/10 – Grei

Hiroshi og Chiyo-ku

Forretningsreisende
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
When I tried to take a bath, the water was yellow. I moved to another hotel in 2 days.
Bodde her 2 netter i oktober 2022
Svar fra Sheraton Mustika Yogyakarta Resort & Spa Team den 30. jan. 2023
Dear Hiroshi,Warm greetings from Sheraton Mustika YogyakartaThank you for sharing your experience while staying with us. Please accept our sincere apologies for the inconvenience you may have experienced during your stay with us, especially concerning the cleanliness and maintenance. Your feedback is duly noted and has been taken up with the relevant departments to ensure that we continuously work towards improving our services to provide a better experience and train our staff to deliver desirable standards of attention. We sincerely hope you will give us another opportunity to be of service to you to show you all the changes that would make for an enjoyable experience.Kind Regards, Sheraton Mustika Yogyakarta Resort & Spa Team

8/10 – Bra

Mr David

Reiste med familie
Likte: Personale og service
The hotel is looking tired in parts. Rooms need a refurb. Service was good though.
Bodde her 4 netter i oktober 2022
Svar fra Sheraton mustika Yogyakarta Resort & Spa Team den 30. jan. 2023
Dear Mr. David,Warm greetings from Sheraton Mustika YogyakartaThank you for sharing your experience while you were staying with us. Please accept our sincere apologies for the inconvenience you may have experienced during your stay with us, especially concerning the maintenance. Your feedback is duly noted and has been taken up with the relevant departments to ensure that we continuously work towards improving our services to provide a better experience and train our staff to deliver desirable standards of attention. Since refurbishment is underway at the resort, I assure you that in the future, you will see a transformed Sheraton resort worthy of its brand expectations. We sincerely hope you will give us another opportunity to be of service to you to show you all the changes that would make for an enjoyable experience.Kind Regards, Sheraton Mustika Yogyakarta Resort & Spa Team

8/10 – Bra

Francisco J

Reiste med familie
Likte: Personale og service og romkomfort
Very good stay but
Bodde her 4 netter i august 2022
Svar fra Sheraton Mustika Yogyakarta Resort & Spa Team. den 24. mai 2023
Dear Mr. Fransisco,Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

10/10 – Utmerket

John og Hong Hong

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very comfortable, good service, beautiful pool and view of Merapi mountain. Great breakfast. Short trip to shops. Airport Shuttle. Etc!
Bodde her 2 netter i juli 2022
Svar fra Indira den 22. juli 2022
Dear Mr. John, Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa. We have shared your impressions with all the team members. They extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued. Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous. Sincerely, Sheraton Mustika Yogyakarta Resort & Spa Team.

2/10 – Forferdelig

Meryam

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Médiocre
Hôtel absolument pas entretenu. Cet hôtel doit être complètement rénové car inadmissible d’accueillir des clients dans cet environnement. Les chambres sont sales, les sanitaires à la limite de l’insalubrité. L’extérieur presque en ruine. Les transats de piscines à mettre à la poubelle. Le petit déjeuner laisse à désirer également. Ceci est loin d’être un 4,5 étoiles. C’est une honte pour la gamme Sheraton.
Bodde her 1 natt i mai 2022
Svar fra Indira den 22. juli 2022
Dear Ms. Meryam, Warmest greetings from Sheraton Mustika Yogyakarta Resort & Spa, Your valuable review has been well received. Thank you. Please accept our sincere apology for the inconvenience you may have experienced regarding the facilities during your recent stay at our resort. We have noted all your concerns and will follow up accordingly with related departments for further improvement and refinement to ensure that we maintain a high quality of service to all our guests. We hope your next stay with us will better meet our standard of excellence. Sincerely, Sheraton Mustika Yogyakarta Resort & Spa Team Member.

8/10 – Bra

EUN SU

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
아침 식사
아침 식사 장소 부족, 아침 메뉴 별로
Bodde her 3 netter i mai 2022
Svar fra Sheraton Mustika Yogyakarta Resort & Spa Team. den 24. mai 2023
Dear Mr. Eun Su,Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

6/10 – Grei

Tomofumi

Likte: Personale og service og fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
There are so many ants in the restaurant. Facility also not so good. There are noise from AC. The glass which was served for welcome drink was dirty like remain lipstick. I think this hotel is so old. So maintanance is very important.
Bodde her 3 netter i april 2022
Svar fra Sheraton Mustika Yogyakarta Resort & Spa Team. den 24. mai 2023
Dear Mr. TomofumiThank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

10/10 – Utmerket

JIN WOO

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2021
Svar fra Sheraton Mustika Yogyakarta Resort & Spa Team. den 24. mai 2023
Dear Mr. JIN WOO,Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

8/10 – Bra

junrong

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2021
Svar fra Sheraton Mustika Yogyakarta Resort & Spa Team. den 24. mai 2023
Dear Mr. Junrong,Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Bodde her 1 natt i januar 2020
Svar fra Sheraton Mustika Yogyakarta Resort & Spa Team. den 24. mai 2023
Dear Mr/Mrs,Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

8/10 – Bra

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Makanannya enak dan stafnya ramah-ramah. Recommended.
Bodde her 1 natt i desember 2020
Svar fra Sheraton Mustika Yogyakarta Resort & Spa den 18. des. 2020
Dear valued Sheraton customer, Terimakasih sudah memberikan review yang bagus untuk kami di Expedia. Kami sangat bahagia untuk melayani tamu yang berharga seperti Anda. Kami berusaha untuk membuat pengalaman anda menginap tidak hanya memuaskan tapi juga berkesan. Kami senang anda menikmati hidangan yang disediakan. Kami menanti Anda untuk kembali lagi ke Sheraton Mustika Yogyakarta Resort & Spa dan merasakan hangatnya keramahan Yogyakarta sekali lagi.

10/10 – Utmerket

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2020
Svar fra Sheraton Mustika Yogyakarta Resort & Spa den 18. des. 2020
Dear valued Sheraton customer, Thank you for the ratings on Expedia. We are very pleased to know that you had a most memorable Sheraton Mustika Yogyakarta Resort & Spa experience recently especially during your special moments and that you enjoyed the resort with its facilities and services provided. We hope to have the pleasure of seeing you again soon at Mustika Yogyakarta Resort & Spa! Perhaps on your next visit to Yogyakarta.

10/10 – Utmerket

Khumaira og Surabaya

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
everything was great, it was clean and the service was awesome
Bodde her 2 netter i november 2020
Svar fra Sheraton Mustika Yogyakarta Resort & Spa den 26. nov. 2020
Dear Khumaira, Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa! We are delighted to know that you had a memorable time with us. It is a pleasure to read about your fond memories of your stay at Sheraton Mustika Yogyakarta Resort & Spa. Once again, thank you for choosing us. We look forward to welcoming you back home for another memorable experience.

8/10 – Bra

Low Peng

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
very comfortable Hotel
The atmosphere is very relaxing the staffs are excellent very friendly and helpful Always ready to help making me feel really at home
Bodde her 2 netter i september 2020
Svar fra Sheraton Mustika Yogyakarta Resort & Spa den 24. sep. 2020
Dear Low Peng, Warmest greetings from Sheraton Mustika Yogyakarta Resort & Spa, thank you for taking the time to write a great review for us. I am delighted to hear that you had a great experience staying at Sheraton Mustika Yogyakarta. I will be sure to share your kind compliments with our team and we look forward to welcoming you back for a return stay at near future. Thank you!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
親切丁寧な対応で満足しています。
Bodde her 1 natt i mars 2020

10/10 – Utmerket

Jb og Usa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice property with Awesome Spa and extremely helpful and hospitable staff, felt very comfortable and at home
Bodde her 4 netter i mars 2020

10/10 – Utmerket

Verifisert reisende

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
落ち着いた雰囲気のリゾートホテル。レストランやバー以外にも、土産屋やカフェがあります。バーは親切で、スナックをサービスしてくれました。コンシェルジュもタクシーの手配などスムーズ、短期間でも世界遺産まで問題なく往復できました。
Bodde her 1 natt i mars 2020

8/10 – Bra

Avieueda og Indonesia

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice view,big pool 👍,i love it,thank you sheraton ,i will be back
Bodde her 1 natt i mars 2020

10/10 – Utmerket

Verifisert reisende

Bodde her 6 netter i februar 2020

10/10 – Utmerket

KOKI

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2020

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i februar 2020

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like their classic design which represent Indonesia as a whole. Spacious room. Comfy bed. Great breakfast selection. Warm hospitality from all staff.
Bodde her 1 natt i februar 2020

10/10 – Utmerket

Adrian

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The thing that really makes this hotel outstanding is the helpful and charming staff who make staying there a real pleasure. The rooms are also nicely refurnished, at a good size and the architecture is fantastic. The spa and its staff are especially good. Most of all, it is the people that make this the best place to stay in Yogyakarta.
Bodde her 3 netter i januar 2020
Svar fra Public Relations den 5. feb. 2020
Dear Guest, Warmest greetings from Sheraton Mustika Yogykarta Resort & Spa We are very pleased to know that you had a most memorable Sheraton Mustika Yogyakarta Resort & Spa experience recently especially during your special moments and that you enjoyed the resort with its facilities and services provided. We hope to have the pleasure of seeing you again soon at Mustika Yogyakarta Resort & Spa! Perhaps on your next visit to Yogyakarta. Kind regards,

6/10 – Grei

KYEONGIL

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
좋은 호텔이지만...
가족 여행으로 이용했습니다. 직원들의 친절도는 매우 좋습니다. 그리고 공항에서 매우 가까운 점도 장점입니다. 다만, 쉐라톤 브랜드에 걸맞지 않는 점 몇가지를 들면, - 전체적으로 내부시설이 많이 낙후되었습니다. - 객실이 청결하지 않습니다. 벌레들이 보일 정도입니다. - 욕실 수압이 약합니다. 전반적으로 시설 개선이 필요하다고 생각합니다.
Bodde her 3 netter i januar 2020

10/10 – Utmerket

Cynthia og DC area

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
we stayed one night, very nice hotel ad breakfast buffet was great.
Bodde her 1 natt i januar 2020
Svar fra Public Relations den 5. feb. 2020
Dear Guest, Warmest greetings from Sheraton Mustika Yogykarta Resort & Spa Thank you for a wonderful and detailed review of your recent stay at the resort. We are so glad that you enjoyed your recent stay, from the room, the cuisines and facilities provided. It is something we hold dearly and strive to provide to each guests. It is always a great pleasure reading a positive review from our valuable guest such as yours. We hope to have the opportunity to welcome you back for another memorable experience. Kind Regards,

8/10 – Bra

Yiwen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
還可以
飯店離機場很近,但附近沒有什麼餐廳及商店,用餐及買東西都不方便,但飯店環境還算整潔乾淨,服務生友都和善有禮
Bodde her 4 netter i oktober 2019

6/10 – Grei

Markus Bernhard

Likte: Renhold, personale og service og romkomfort
way below expectation for a sheraton
booked this hotel because of ratings and previous experience with sheraton hotels. unfortunately this place was way below expectation. booked a mountain view room at higher price which i would not recommend. the room faces the pool area which is quite noisy and the condition of room is questionable. furniture and bathroom showed heavy marks of wear and tear. light switches of bed lamp fell off once touching. one lamp would not shut off at all. AC very noisy. wifi barely working. changed instantly and without big issue to garden view room which is completely renovated. however room climate was quite humid, clothes and shoes have been damped overnight. could be the rainy season effect, but should bot happen in a 4.5 star hotel. gym/spa/restaurants not visited. pool is in a good condition, quite a plus of this hotel, same as the service of the employees. breakfast is a turn down, the quality of the food and the presentation was not what i expect in that price category, would not recommend and will not book again.
Bodde her 2 netter i desember 2019
Svar fra Public Relations den 5. feb. 2020
Dear Guest, Warmest greetings from Sheraton Mustika Yogyakarta Resort & Spa Please accept our sincere apology for the inconvenience you may have experienced regarding the facilities. As a heritage themed hotel, we have the responsibility to maintain and upkeep the hotel, thus your feedback is extremely important to us as it allows us to continually monitor our guests’ requirements. Your review will surely be taken into consideration since the upcoming refurbishment is on the way. We have well noted all your concerns and will follow up accordingly with related departments for further improvement and refinement to ensure that we maintain a high quality of service to all of our guests. We hope to have the opportunity to welcome you back for another memorable experience. Kind Regards,

10/10 – Utmerket

Verifisert reisende

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
お湯がふんだんに出てよかった。 ミネラルウォーターも一人2本置いてくれていたのが良かった。 食事もおいしい。
Bodde her 1 natt i desember 2019
Svar fra Public Relations den 5. feb. 2020
Dear Guest, Warmest greetings from Sheraton Mustika Yogykarta Resort & Spa Thank you for the time taken to write this wonderful review on your stay with us We are very pleased to know that you had a most memorable experience and that you enjoyed the resort with its facilities and services provided. We are looking forward to welcome you back for another memorable stay with us in the near future. Kind Regards,

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Interior design of the room Great chill vibes Bed was comfortable
Bodde her 4 netter i desember 2019

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte ikke: Fasiliteter
The hotel looks like it is 1000 years old. Perhaps it is the oldest Sheraton in the world. I think we should do a Remodal.
Bodde her 1 natt i desember 2019