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Anmeldelser av Quest Hotel San Denpasar by ASTON

3.5 out of 5
Quest Hotel San Denpasar by ASTON
Jalan Mahendradata No. 93, Denpasar, Bali

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 12 av totalt 46 anmeldelser." "
Rangering på 8 − Bra. 23 av totalt 46 anmeldelser." "
Rangering på 6 − Grei. 7 av totalt 46 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 46 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 46 anmeldelser." "

7,8/10

Renhold

8,4/10

Personale og service

7,8/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Brooke

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Staff are very friendly and helpful. Beds are acceptable. Breakfast is average but passable. Tv in the rooms don’t work very well and air con didn’t work either.
Bodde her 2 netter i januar 2024
Svar fra Yono den 26. jan. 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff friendly and helpful, and we appreciate your positive comments about the beds. However, we apologize for any inconvenience you experienced with the TV and air conditioning in your room.We take guest feedback seriously, and your comments will be shared with our maintenance team to address the issues with the TV and air conditioning units. We strive to provide a comfortable and enjoyable stay for all our guests, and your input helps us identify areas for improvement.We hope to have the opportunity to welcome you back in the future, and we'll make every effort to ensure your next stay exceeds your expectations. If there's anything specific you'd like us to address or if you have further details to share, please feel free to contact our front desk directly.Thank you again for choosing our hotel, and we look forward to the chance to host you again.Best regards,General ManagerYono Sulistyo

10/10 – Utmerket

Vendela

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

David

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was a good place to stay but not perfect
Bodde her 6 netter i oktober 2023
Svar fra Yono den 20. okt. 2023
Dear our valued guests, Thank you for choosing Quest San Denpasar and thank you for the positive review you have given. We are very happy to know that your stay at Quest San Denpasar was quite satisfying. Services and facilities are our priority for guest comfort. We are waiting for your next arrival. Warm regards, Yono Sulistyo General Manager

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overall sangat direkomendasikan. Harga murah tapi kaualitas nyaman. Ada balkonnya pula. Hal minor: Menu sarapan kurang beragam. Lokasi kurang cocok untuk pejalan kaki.
Bodde her 2 netter i august 2022

8/10 – Bra

Novita

Bodde her 7 netter i mai 2022

4/10 – Dårlig

Atif

Reiste med partner
Likte: Personale og service og fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Staff extremely helpful Unfortunately rooms are not well maintained and housekeeping not up to standard i.e. bed covers not changed disposable items not replaced
Bodde her 4 netter i april 2022
Svar fra Apology Letter den 13. mai 2022
Dear Atif, Thank you for staying at Quest San Hotel Denpasar, On behalf of management we would like to apologize for the inconvenience during your stay. We will ensure to improve our cleanliness in the room by doing more intensive training for staff , We hope to be given the opportunity to provide better service in the future Look forward for your next visit. Regards, Agung Suddha General Manager

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Kamar besar dan nyaman
Bodde her 2 netter i mai 2021

10/10 – Utmerket

Cecilia

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2020

8/10 – Bra

Luis

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2020

8/10 – Bra

Fiona og Perth

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Promptly and good price and friendly service Nothing I don’t like.
Bodde her 2 netter i februar 2020

8/10 – Bra

Russell

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice comfortable room, friendly staff. The location is somewhat far from the Denpasar-area beaches.
Bodde her 6 netter i desember 2019

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I like the customer care of this hotel.Every staff greets and values their guests.The manager is always ready to improve the guest satisfaction
Bodde her 5 netter i desember 2019

4/10 – Dårlig

Fayssal

Likte: Personale og service
Likte ikke: Renhold
Vraiment degueulasse
Accueil très chaleureux. Mais arrive dans la chambre .... rideau de douche moisis, tenture de la chambre tachée de partout, tapis de douche sale, moisis sur les coins de la douche,... Je vous le déconseille vraiment..
Bodde her 1 natt i september 2019

8/10 – Bra

Christina

Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i august 2019

8/10 – Bra

ETakd og Shinjuku

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
As the door lock was broken, the service took care of me as soon as I asked for a repair. Correspondence was good early. It is better to think that service fees such as room service will be paid on the spot.
Bodde her 2 netter i juli 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was absolutely beautiful and well-kept. I had absolutely no complaints about cleanliness or maintenance. The staff were so welcoming and hospitable - it really felt like a home away from home! The breakfast buffet was outstanding with endless choices. Overall, this place is a really great deal! Would recommend to anyone!
Bodde her 3 netter i juli 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to the airport and in a not very busy area. Closer to fast food chains.
Bodde her 3 netter i juli 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2019

8/10 – Bra

Sudomo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wifi is too slow, even i cant get any signal inside my room
Bodde her 1 natt i mai 2019

10/10 – Utmerket

Shari

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2019

8/10 – Bra

Sook Yee

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overall stay is good.
Overall is good except breakfast. Staff is slow in serving and limited choices of food.
Bodde her 1 natt i mars 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Bodde her 2 netter i februar 2019

8/10 – Bra

ahmet

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Chech out
Otelde tek rahatsiz oldugum konu check out sirasinda sizi bekletip odayi kontrol etmeleri bu çok yabanci bir uygulama geldi bana rahatsiz edici bu konu haricinde personel elinden geleni yapiyor yardimci olmaya calışıyor ve otelinde durumu gayet iyi,kahvaltı bizim alışmış olduğumuz seçeneklerin biraz dışında olsada gereken neyse yapıyorlar mümkün olan olanaklarla isteğe cevap vermeye çalışıyorlar...
Bodde her 3 netter i januar 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Recommended hotel
Good for stay
Bodde her 1 natt i september 2018
Svar fra Bagus Agung Suddha den 23. okt. 2018
Dear Sir / Madam Thank you for staying at Quest San Hotel Denpasar and please visit us again for your next stay... With Regards, Bagus Agung Suddha General manager

8/10 – Bra

Simon

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2018

8/10 – Bra

Sopheak

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice place to stay.
The room is nice and acceptable for the price. Recommended. There is hot tap, shower, tv, fridge, safe, e_kettle for free coffee and tea...etc. But young staffs are still poor in English.
Bodde her 1 natt i september 2017

8/10 – Bra

Simon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Menyenangkan.
Kamar yg bersih,pencahayaan yg terang dan baik. Semuanya menyenangkan.
Bodde her 1 natt i juni 2017

10/10 – Utmerket

Johan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bekvämt hotel bära flygplatsen. Superbra frukost
Bekvämt och rent hotell med fantastisk personal och supergod frukost

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og romkomfort

6/10 – Grei

Winda

Likte ikke: Renhold og personale og service

6/10 – Grei

Winda og Surabaya

All is good except the breakfast was poor...
Will stay here again

8/10 – Bra

kuntoro

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort

6/10 – Grei

Antti L.

Likte: Personale og service
Asiallinen hotelli
Hotellista pitää aina lähteä taksilla. Liikenne on vilkasta ja vaikka etäisyydet ovat lyhyitä niin siirtyminen rantaan kestää.

10/10 – Utmerket

neil og Perth W.A.

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Quite clean and comfortable
Great stop over hotel, was only for one night and it was exactly what I wanted , clean quite and great room. Staff are great and only half a hour back to airport . I recommend highly for overnight stays.

4/10 – Dårlig

Aloysius og Jakarta

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Hotel jauh dari tempat wisata
Hotel jauh dari tempat wisata dan harga cukup mahal jika dilihat dari fasilitas yang didapat. Ukuran kamar kecil untuk superior.

6/10 – Grei

Guy og Sydney

Likte: Personale og service og romkomfort
Quest stay
The first impressions of this hotel are very good. It looks very good and the staff introduction was ok. Staff are friendly and try to always be helpful. I had a room with a veranda open too the pool area on the 2nd floor. The room big and comfortable enough. But the noise from the pool area was heard every morning and all day. The pool looked great. But the water was cold and the cleanliness of the pool area was not maintained always. With cigarette buts and food left around often. There is nothing at very close. So a quick taxi ride maybe needed if you want to go shopping. The restaurant food is limited also. Overall the stay was ok, but I think this hotel mostly for locals and business

8/10 – Bra

Anders

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

4/10 – Dårlig

David og Perth WA

Likte: Personale og service
Likte ikke: Renhold
While the staff are very pleasant and friendly this hotel caters mainly for domestic conferences and the domestic market. It is not a hotel that caters for international tourists. This means many of the basic standards of good practice expected by international tourists are not present. Dining room menu is very limited and if there is a Conference the food at breakfast can be insufficient and cold. Also the hotel does not serve alcohol apart from beer. As I stated staff are friendly and try hard but if management does want to attract international tourists they need to invest more in providing sufficient staff and training for staff on basic best practices for a 3 star hotel.

8/10 – Bra

Manish

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort

6/10 – Grei

YU og 東京

Likte ikke: Overnattingsstedets bygg og tilstand
ビーチに遠いです、
ビーチに遠いです、夜になると周り何にもないです、ちょっと不便。朝ごはんはまずいです。スタッフはすごく対応速くて親切でした。

8/10 – Bra

Miguel og Colombia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice Hotel. New facilities and great staff.
The hotel is new so everything is pretty good looking. The gym and spa are not ready yet so there where still some work being done and some noise was heard in the mornings. The staff was always very keen to help and learned my name since the first day. The only down side is the restaurant food. Although it is clean and neat, the food could be much better. I would definitely recommend the hotel plus the price is pretty good.

8/10 – Bra

gaik yin og kuala lumpur

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
a bit far but really good to stay
a bit far but really good to stay

8/10 – Bra

gaik yin og kuala lumpur

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
worth for your paid and really good to stay
a bit far but really good to stay.

10/10 – Utmerket

Nadiya og Italy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Strategic location
I like this new hotel because their location really strategic. Their staff also really friendly and helpful.

8/10 – Bra

Bekti og bandung

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Its comfort place for business trip, especially for denpasar and surrounding area. near from business area.

10/10 – Utmerket

Rizki Oki og Indonesia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay
We are fully satisfied with the services and hospitality of hotel staff. Location of the hotel is also good and easy access to Denpasar Area. Breakfast is good and has good variety and we would like to stay in Quest San in our next trip.