Hoteller i Dendron

«Spent a week at the hotel. We were not impressed with housekeeping. We would have to ask multiple times to get fresh towels, etc. Other guests would cook in their rooms and the smell would filter through the ductwork.»

«Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air ...

«Very dated, cramped room.»

«The desk chair (the only chair in the room) was old, squeaky and dirty. The elevator I used to access our room on the 4th floor had a problem. When pushing the button for the 4th floor, I had to push it repeatedly over and over for about 30 to 45 seconds before it would light up and begin ascending.»

«Staff is great. »

«Awesome staff»

«Weird not having stairs to the second floor but great hotel. »

«Not really any staff for the rooms, clean, no tv in the bedroom, didn’t really see staff til the second day, when someone randomly walk in our room, didn’t knock or anything, kept getting text about an odor in the hallway, but didn’t smell anything. The food from the restaurant was good. Our patio was right above the smoking area outside so when we opened it up, cigarette smells came in really bad. Overall was and ok stay, just ok.»

«Great place. Clean, good breakfast, hot tub and pool in good condition. Convenient »

«Had a wonderful stay, very clean and spacious flat (1 bedroom), quiet and comfortable. »

«👍»

«The hotel room had a connecting door that let sounds through like a curtain would--the first late night a long screaming fight next door for over an hour and the second night slamming cabinets at all hours including very early morning almost like noise was trying to made. Again, the connecting door amplified the sounds. All my other list of complaints paled in comparison to the noise. Dont stay here unless you sleep through anything. »

«Beautiful new lobby and rooms. Clean, spacious, well equipped. One of the best hotels I’ve been to in Williamsburg. »

«Nice place. Recommend staying on the second floor, the wood floors are creaky»

«Staff is wonderful »

«They overbooked everyone and then had no way of finding us a room at another establishment. Staff was completely useless and wasted my time and money.»

«The pools were great and the little kids had a ball. We rented a cabana which was great to relax and have some lunch before going back in. We have been to Great Wolf Lodge several times and have a blast every time. Thank you all»